1,051 to 1,075 of 1,753 ITIL Jobs in the UK

mentoring and team development skills. Demonstrable experience delivering against KPIs and SLAs. Experience acting as an escalation point for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of … . Excellent communication, stakeholder management and client-facing skills. Commercial awareness and ability to balance service excellence with operational efficiency. Recognised accreditations (MCPs, CompTIA, ITIL). Full UK driving license and willingness to travel between several sites. More ❯

Maintaining high levels of customer service Experience and skills required: Extensive experience providing 1st and 2nd line support in a helpdesk environment Experience in ITIL environments (ITIL Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus More ❯

Maintaining high levels of customer service Experience and skills required: Extensive experience providing 1st and 2nd line support in a helpdesk environment Experience in ITIL environments (ITIL Foundation desirable) Strong technical skills with Windows operating systems, Office 365 and Azure AD Experience using service management tools such as ServiceDesk Plus More ❯

Deep knowledge of current industry standards and future technologies. Advanced proficiency in major incident management and business continuity/disaster recovery activities Desirable criteria: ITIL Practitioner/Intermediate level certification. Familiarity with information security management principles. Candidates who are invited to interview will be required to give a presentation on More ❯

varied audience. Excellent analytical skills, with an ability to manage multiple projects under tight guidelines. Experience with common Information security frameworks such as ISO, ITIL, and COBIT. Information security professional qualifications (CISMP, CISSM, SSCP, CAP..etc) ** Occasional travel to other sites may be required. This is 6 month contract assignment based More ❯

e.g., GDPR, ISO27001) and risk mitigation. A knack for building relationships, solving problems, and leading cross-functional projects. Bonus points for relevant certifications (e.g., ITIL, PMP). Interview Process: Recruiter Call Hiring Manager Intro 1-2 stage Panel Interview Our recruitment process typically takes around 4-5 weeks, but we More ❯

e.g., GDPR, ISO27001) and risk mitigation. A knack for building relationships, solving problems, and leading cross-functional projects. Bonus points for relevant certifications (e.g., ITIL, PMP). Interview Process: Recruiter Call Hiring Manager Intro 1-2 stage Panel Interview Our recruitment process typically takes around 4-5 weeks, but we More ❯

CIDO events. About you You'll have knowledge of systems management procedures in a large commercial and mission-critical environment, be familiar with the ITIL based service management framework and change control, release procedures and tools. You must have a "can-do" and positive attitude, you will have a desire More ❯

Are you prepared to take on an outstanding challenge as a Supply Chain Manager with Sopra Steria? Join our dynamic team and help craft the future of secure programmes! We are looking for an experienced Supply Chain Manager to lead More ❯

team member or in a similar role, with strong focus on WIFI infrastructure and observability Industry knowledge and hands on experience of ServiceNow and ITIL process to understand Incidents, Requests, Problems & Change processes Hands on experience in troubleshooting complex wireless networks (standards, security, radio placement, etc). Cisco Meraki and More ❯

Desk experience with Microsoft technologies. Able to evidence excellent customer service skills. Possess a passion for IT and keen to progress. Knowledge of the ITIL ServiceDesk environment. Excellent and demonstrable documentation ability, for both technical documents and customer communication. The ability to work under their own initiative, as part of More ❯

with a focus on operational continuity. Deep understanding of business continuity principles and technology resilience frameworks. IT project management skills (ideally PRINCE2 certified). ITIL Foundation certification preferred. Experience working with Legal, Compliance, Risk functions, and senior stakeholders on operational readiness initiatives. Broad technical understanding of infrastructure stacks (e.g., networking More ❯

Ideally, experience with Azure and Unix Solid background in IT support Basic understanding of IP network, IP address, network devices and their role Desired ITIL Foundation Certified, MCP/MCITP/MCSE Ability to manage your own workloads as well as working as a team as and when required Ability More ❯

scale IT function Solid understanding of infrastructure, application, and cloud-based technology landscapes (Azure preferred) Demonstrable experience planning and delivering technical change within an ITIL-aligned or structured change/release environment Excellent stakeholder management and communication skills, with experience engaging across both technical and non-technical teams If you More ❯

and troubleshooting skills in IAM technologies Must have expert level of Linux experience and must be well versed in Splunk queries Well versed with ITIL framework Excellent Communication Skills Must be able to work in a team environment Must be available for on-call coverage and willing to work off More ❯

IBM & HP Good all-round understanding of hardware maintenance/break-fix Likely already holds one or more of: CompTIA A+/N+; MCDST; ITIL Foundation v4 May have, or be studying towards, one or more of: ACA; MCSA; CCNA; VTSP More about CDW and your career with us: At More ❯

technology or technology services (Managed IT Services, SaaS, HaaS, Hosted Services, Professional IT/Integration Services) Relevant Technical or Sales Certifications (MCP, VSP, VTSP, ITIL) A well-established professional network complimentary to the role More ❯

DCs (like UPSs, Generators, and Cooling systems) Ability to read and preferably work with Electrical and Mechanical diagrams Experience with maintenance and maintenance systems ITIL and/or Service Now Experience is preferred but not essential Can prepare & present relevant information in front of all types of audiences Novice in More ❯

like UPS’s, Generators, and Cooling systems) Ability to read and preferably work with Electrical and Mechanical diagrams Experience with maintenance and maintenance systems ITIL and/or Service Now Experience is preferred but not essential Can prepare & present relevant information in front of all types of audiences Novice in More ❯

like UPS’s, Generators, and Cooling systems) Ability to read and preferably work with Electrical and Mechanical diagrams Experience with maintenance and maintenance systems ITIL and/or Service Now Experience is preferred but not essential Can prepare & present relevant information in front of all types of audiences Novice in More ❯

or technology services (Managed IT Services, SaaS, HaaS, Hosted Services, Professional IT/Integration Services). Relevant Technical or Sales Certifications (MCP, VSP, VTSP, ITIL). A well-established professional network complimentary to the role. More ❯

background in SaaS, cloud, infrastructure, or enterprise software services. •Exceptional client relationship management skills. •Ability to manage multiple client accounts simultaneously. •Good understanding of ITIL, project management basics, or service operations (preferred but not mandatory). •Proactive, commercially astute, and highly organised. •Strong problem-solving and escalation management skills. •Excellent More ❯

background in SaaS, cloud, infrastructure, or enterprise software services. •Exceptional client relationship management skills. •Ability to manage multiple client accounts simultaneously. •Good understanding of ITIL, project management basics, or service operations (preferred but not mandatory). •Proactive, commercially astute, and highly organised. •Strong problem-solving and escalation management skills. •Excellent More ❯

services experience essential. Technical subject matter expertise on MSP products related to Thrive's service catalog. Experience managing complex projects, clients, partners, and organizations. ITIL certification and practice preferred. Proven experience managing remote resources and large teams. Strong written and verbal communication skills. More ❯

and performance and actively contribute to plans to address any issues with ICT and the wider business. Ensure all service support documentation is of ITIL V3 quality and document control is in place for ongoing effective engagement with the Incident, Change, Problem and Request management areas. Identify opportunities to deliver More ❯