1 to 25 of 563 ITIL Jobs in the UK excluding London

/or the Power Platform. Experience managing Active Directory and Microsoft Entra ID. Knowledge of endpoint management, device deployment and configuration. Experience working within ITIL-based support environments. Strong troubleshooting and analytical skills. Excellent communication and stakeholder management skills. A proactive approach with a passion for continual improvement. Desirable Skills ...

Operating Systems, Windows Active Directory and Entra ID, VMware/Hyper-V Currently holds SC or above clearance level. Has a good understanding of ITIL Service Operations; Incident, Request, Problem & Change Management as it relates to a support role Able to communicate clearly with peers as well as management Self ...

users. Ability to work independently and collaboratively within a multi-campus environment. Desirable Skills Microsoft certifications such as MS-900 or AZ-900 . ITIL Foundation certification or equivalent. Knowledge of PowerShell or basic automation scripting. Experience supporting higher education or multi-site organisations. Personal Attributes Professional, customer-focused ...

conference-room support at scale (Zoom Rooms and similar). Experience partnering with Security, People, and Finance functions on cross-functional programs. Relevant certifications (ITIL, Microsoft, Apple) are a plus, not a requirement. What are some of the benefits? Roku is committed to offering a diverse range of benefits ...

VPNs, networking, identity management, and cloud security controls. Experience with Zoho CRM administration, workflows, dashboards, automations, and user permissions (not essential). Familiarity with ITIL or similar service‐management frameworks. Experience creating helpdesk KPIs, reports, knowledge bases, support policies, and process documentation. Experience working with external IT providers, MSPs ...

Basic Scripting & Automation : Familiarity with PowerShell or Google Apps Script to automate routine administrative and support tasks are desirable. Industry Certifications : Credentials such as ITIL v4 Foundation, CompTIA A+/Network+, or Microsoft/Google fundamentals are desirable. Security & Project Experience : General understanding of endpoint security hygiene (phishing mitigation, identity ...

knowledge across Microsoft 365 (Entra ID, Exchange Online, SharePoint, Teams, Intune), Windows Server, Active Directory, and networking infrastructure. Solid understanding of IT Service Management (ITIL) and experience delivering effective IT services within complex, multi-site or multi-entity organisations. Excellent stakeholder management, communication, and problem-solving skills, with the ability ...

operational excellence and driving continuous improvement in service environments. Strong understanding of MOD procurement, contracting and compliance frameworks. Knowledge of IT service management frameworks (ITIL, ITSM) and best practices. Experience with enterprise IT infrastructure, cloud services or application support environments. Proficiency with project and programme management tools and methodologies. Strong ...

review meetings with customers and internal stakeholders. Work collaboratively with technical support teams to ensure customer issues are resolved efficiently and effectively. Oversee key ITIL service management processes, including Major Incident Management, Change Management and Problem Management. Produce, maintain and enhance service reports, ensuring customers receive clear and meaningful performance ...

This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd – 3rd line support in a Microsoft ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...

cyber security, SOC, or information security analyst role. Experience working within an ISO/IEC 27001 (or equivalent) accredited environment. Familiarity with ITIL service management processes, particularly Incident, Request, Change, and Problem management. Understanding of GDPR, data protection, and information governance. Hands-on experience with a SIEM platform (Cortex XSIAM ...

Management, Access Control, Identity Management, Multi-Factor Authentication (MFA), Endpoint Security, Microsoft Defender, Security Auditing, Risk Management, Incident Response, Backup and Recovery, Disaster Recovery, ITIL, Infrastructure Support, Cloud Services, Technical Documentation, User Account Management, Compliance, Audit, Troubleshooting, Helpdesk, Authentication, Network Security. __________ ______________________________ Adecco acts as an Employment Agency in relation ...

rota. Desirable Certifications The following would be advantageous but are not essential: Microsoft 365 Certified: Modern Desktop Administrator Associate. Microsoft Certified: Azure Administrator Associate. ITIL Foundation certification or equivalent knowledge of IT service management. Benefits 7% employer pension contribution. Life assurance at three times annual salary. Private healthcare and private ...

Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Good verbal and written communication skills. Customer-focused approach. SC Clearance Desirable ITIL Foundation certification. CompTIA A+ certification. Microsoft Fundamentals certification. Experience with ServiceNow or similar ITSM platforms. Mobile device support experience. ...

sites. A flexible, proactive, and team-oriented mindset. Desirable Certifications Microsoft 365 Certified: Modern Desktop Administrator Associate Microsoft Certified: Azure Administrator Associate ITIL Foundation certification (or equivalent knowledge of IT service management ...

Active Directory administration experience. Experience supporting desktop and laptop hardware. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Desirable Skills ITIL Foundation Certification. CompTIA A+. Microsoft Fundamentals Certification. Experience using ServiceNow or similar ITSM tools. Mobile device support experience. ...

Skills Microsoft Intune knowledge. Microsoft Autopilot experience. Exchange Online administration. SCCM or endpoint management experience. CompTIA A+, Network+ or Microsoft certifications. Experience working within ITIL environments. What's on Offer Initial 6-month contract with a genuine route into a permanent position. Hybrid working (4 days onsite, 1 day remote ...

people management skills, with the ability to coach, mentor, develop and hold technical colleagues accountable while maintaining a positive team culture. Good understanding of ITIL methodology and service management principles, including incident, problem, change, request and continual improvement practices. Experience managing Microsoft cloud services, particularly Azure, Microsoft 365, Intune, identity ...

Experience delivering technology projects from planning through implementation. Budget management and resource planning experience. A proactive, customer-focused approach to technology support. Desirable Experience ITIL Foundation or equivalent service management certification. Microsoft Dynamics 365, Azure, AWS, or Cisco certifications. Experience with ERP, CRM, or business-critical applications. Exposure to compliance ...

technical leadership role. Strong stakeholder management and communication skills. Broad enterprise IT knowledge across cloud, infrastructure, networking, Microsoft technologies, and managed services. Experience with ITIL, Incident, Problem, Change, and Risk Management. Ability to work across multiple technical teams and third-party suppliers. Technical Ability Networking & Security Networking fundamentals (LAN/ ...

Code concepts API monitoring and troubleshooting AIOps and intelligent monitoring platforms Education: Bachelor's Degree or equivalent experience required. Master's Degree preferred. ITIL Foundation, Cloud Certifications, or relevant industry certifications are advantageous. What we’ll provide you: By joining Citi, you will not only be part of a business ...

stakeholder management.* Working knowledge of cloud technologies, including Microsoft Azure and AWS.* Experience working with SaaS platforms and enterprise IT environments.* Good understanding of ITIL practices, including Incident, Request, and Change Management, with exposure to ITSM platforms such as ServiceNow beneficial.* Ability to translate business requirements into practical technical ...

from the London office five days per week Experience within financial services, investment management or another highly regulated environment would be strongly preferred. An ITIL certification would also be advantageous. What is offered £Competitive salary A professional and international working environment A collaborative and high-performing IT team Training, mentoring ...

user and group management Understanding of networking fundamentals (DNS, DHCP, TCP/IP, VPN) Desirable Familiarity with hardware firewalls (Cisco, SonicWALL, etc) Microsoft, ITIL, CompTIA A+, Certifications desirable Azure infrastructure and Hyper-V experience Other Stuff Working within a newly refurbished dedicated office space with free onsite employee gym Access ...