1 to 25 of 508 ITIL Jobs in the UK excluding London

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

risk assessment, prioritisation and communication skills. Experience guiding colleagues, maintaining technical documentation and working with suppliers. Desirable: Intune, Landscape, JumpCloud, Atlassian or similar tools; ITIL Foundation; Infrastructure as Code; AWS or Azure; ISO 27001; Cyber Essentials Plus; UK public-sector experience; and involvement in agile delivery or developing IT policies ...

Hyper-V Experience supporting authentication, authorisation, access management, and identity services Knowledge of DNS, DHCP, Group Policy, and core Microsoft technologies Understanding of ITIL service management principles PowerShell administration and automation experience Strong analytical and problem-solving abilities Excellent communication and stakeholder engagement skills Desirable Skills Microsoft Intune or Workspace ...

Must be a UK resident with a valid driver’s license and own car available for business use (milage paid). Desirable: Exposure to ITIL or other ITSM frameworks. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support ...

SpecialistsSoftware DevelopersExternal Suppliers and VendorsMonitor escalated tickets and ensure timely resolution. Escalate risks and recurring issues appropriately. Process Management & GovernanceEnsure support processes align with ITIL best practices. Maintain and improve incident, request, problem and change management processes. Develop and maintain support documentation, knowledge articles and operational procedures. Ensure consistent ticket ...

service integration, with experience managing and coordinating service request activities across multiple suppliers and service towers. Good knowledge of ITSM best practices and ITIL frameworks, including Request Management, Incident Management, Service Level Management, Continual Improvement, and Supplier Management. Experience developing and analysing service performance metrics, dashboards, and management information, using ...

environment, for everyone. Your skills and experience Experience working within an IT Service Management (ITSM) environment, with a strong understanding of Event Management and ITIL best practices. Ability to monitor and analyse IT events, alerts, and service performance data to identify trends, risks, and potential service issues. Experience working with ...

Must be a UK resident with a valid driver’s license and own car available for business use (milage paid). Desirable: Exposure to ITIL or other ITSM frameworks. Why join this team? Be part of an exciting journey to shape the future of a new and growing tech support ...

Data Querying: Familiarity with SQL or equivalent querying techniques to extract, join and validate structured datasets. Financial Qualifications: AAT, CIMA, ACCA or equivalent qualifications. ITIL 4: Foundation certification or working knowledge of relevant practices, including Incident Management, Problem Management, Change Enablement, Service Configuration Management, Service Level Management and Financial Management. ...

hours. About you 4 Years previous experience in an IT Technical support role. Excellent knowledge of Microsoft Office 365 and MS Operating SystemsUnderstanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune.Use of and understanding of IT Tools, Active Directory, Azure AD Excellent communication skills, customer focused ...

authentication (MFA) * Experience using ServiceNow, Halo or similar IT Service Management platforms * Strong understanding of incident, request and problem management processes * Experience working within ITIL-aligned support environments * Excellent customer service and stakeholder management skills * Ability to explain technical concepts and issues to non-technical users * Strong written and verbal ...

clearance or eligibility to go through SC clearance. Desirable skills and experience Previous experience working within a government or public sector environment. Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Experience with ServiceNow or similar ITSM platforms. ...

HRSD (CIS-HRSD), CSM (CIS-CSM), ITSM (CIS-ITSM), GRC, ITOM, SAM, SPM, or BCM Professional Qualifications: PRINCE2 Practitioner, AgilePM, or equivalent Agile certification ITIL v3/v4 Foundation or higher Job Offer A salary of £43,936.00 28.9% Civil Service Pension. Hybrid Office Applications close - 12th November. Interviews ...

Person Specification Qualifications Essential Degree in an associated IT subject or equivalent learning and experience Evidence of continuing professional development in technical infrastructure Desirable ITIL Foundation Post graduate qualification in IT related subject Relevant professional qualifications Experience Essential Demonstrable experience within a similar IT position including technical troubleshooting Experience ...

Microsoft Intune/Endpoint Manager. Microsoft Entra ID (Azure Active Directory). Microsoft Teams Rooms and associated AV technology. Mobile device management and support. ITIL processes and service management best practices. IT asset management, hardware deployment and device lifecycle support. Experience working within a multi-site or hybrid-working environment. ...

Microsoft Intune/Endpoint Manager. Microsoft Entra ID (Azure Active Directory). Microsoft Teams Rooms and associated AV technology. Mobile device management and support. ITIL processes and service management best practices. IT asset management, hardware deployment and device lifecycle support. Experience working within a multi-site or hybrid-working environment. ...

infrastructure or service operations, including at least two years in a supervisory or management role. Experience managing IT services within a medium-sized organisation. ITIL Foundation or equivalent certification desirable. Relevant Microsoft or cybersecurity certifications advantageous. Experience with motor claims technology is advantageous but not essential. Interested in knowing more ...

qualification (e.g., NVQ Level 3) or equivalent practical experience. Proven experience in customer service and technical support in a busy service environment. Familiarity with ITIL-aligned service processes and a solid understanding of Halo ITSM. Proficient in Windows devices, Microsoft 365, SCCM, Azure, Intune, Active Directory, and Microsoft Entra ID. ...

excellent communication skills; Have experience of producing and updating technical documentation to a high standard; Have knowledge of SD+ ticketing system; Have ITIL3 or ITIL 4 at the Foundation level or above. Key Duties SD+ Ticket resolutions - Utilising technical expertise to ensure Incidents are dealt with in a timely manner ...

manage multiple priorities within a fast-paced environment. If you bring this, you'll stand out Microsoft, Apple, Endpoint Management or Infrastructure certifications. ITIL certification. Experience supporting large-scale enterprise or retail environments. Experience delivering endpoint migrations and transformation projects. Knowledge of automation and scripting technologies such as PowerShell, Bash ...

Routers, Switches & Wi-Fi Voice & Telephony Systems Internet Connectivity Solutions Excellent written and verbal communication skills. Must be eligible for SC Security Clearance. Desirable ITIL Foundation certification. Microsoft, Cisco, Fortinet, or other relevant vendor certifications. Degree or Diploma in an IT-related discipline. Previous experience managing technical teams within ...

CyberArk platform health, investigate recurring incidents and contribute to root cause analysis. Manage incidents, service requests, problems and changes through ServiceNow in accordance with ITIL processes. Support vulnerability remediation, security patching, platform upgrades and production releases. Collaborate with third-line engineering, infrastructure, application and security teams to resolve complex technical ...

attention to detail and organisational skills. Ability to work effectively both independently and as part of a team. Nice to have skills: Knowledge of ITIL Service Management principles. Experience supporting Microsoft Windows and Microsoft 365 environments. Familiarity with Active Directory user administration. Basic understanding of networking concepts. Experience using remote ...

Management (CIM) framework and ensuring timely Post-Incident Reviews (PIRs) and Root Cause Analysis (RCA). - Lead the development, review, and assurance of all ITIL processes (Incident, Problem, Request, and Access Management) to maintain a robust and compliant service management framework. - Accountable for infrastructure-level technical assurance and ensuring rigorous ...

degree in Computer Science, Information Technology, or related field. Relevant technical certifications are preferred: CompTIA A+ Network+ Microsoft Certified: Modern Desktop Administrator Associate ITIL Foundation (Service Management understanding) Substantial work experience in IT support or a similar technical support role. Proven experience in a Service Desk and/ ...