and integrations using REST/SOAP APIs. • Support ServiceNow upgrades, patching, and performance tuning. • Collaborate with internal teams and client stakeholders to gather requirements and deliver solutions aligned with ITIL best practices. • Maintain documentation of implemented solutions and customizations. • Conduct unit testing, user acceptance testing, and deployment activities. Required Skills & Qualifications: • 3+ years of hands-on ServiceNow development and configuration More ❯
record managing complex enterprise applications in a large-scale environment Skilled in stakeholder engagement, system strategy, and service delivery Sound knowledge of data security, compliance, and IT service management (ITIL, etc.) Strong leadership capabilities - managing both internal teams and external suppliers Proficient in process automation and leveraging new technologies (e.g., AI) to enhance systems Project management experience (e.g. PRINCE2, PMP More ❯
hot desking/meeting room systems (e.g., Condeco). Basic networking knowledge (Wi-Fi, TCP/IP, routing) and security principles (e.g., Firewalls, XDR/EDR). Awareness of ITIL principles; exposure to ManageEngine Service Desk Plus is beneficial. Strong organisational, communication, and project management skills. A proactive team player with integrity and a professional approach. Location: This is a More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
Solid understanding of networking fundamentals : QoS, VLANs, firewalls. Confident communicator with strong troubleshooting and problem-solving skills. Desirable Skills Experience with Microsoft 365 and Teams telephony integration Understanding of ITIL processes and service desk operations Experience supporting remote or hybrid user environments What Youll Get in Return Competitive salary: £28,000 £35,000 depending on experience Car allowance Bonus and More ❯
boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of More ❯
South West, England, United Kingdom Hybrid / WFH Options
Sanderson
users. A logical and methodical approach to diagnosing problems. Basic knowledge of querying databases (e.g. SQL Server, MySQL, PostgreSQL). Understanding of software development environments and processes. Familiarity with ITIL-aligned incident, request, and change management practices. Nice to Have Experience with Microsoft Dynamics applications. Exposure to cloud platforms (AWS or Azure). Familiarity with software testing and QA practices. More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Exalto Consulting
work aligns with enterprise architecture and organisational strategies. Essential Experience & Qualifications : Degree in any discipline or equivalent qualification/experience. Relevant project management qualification (eg PRINCE2) or equivalent experience. ITIL Foundation V4 certification. Significant experience managing and delivering IT projects. Proven experience managing project teams, including external contractors and suppliers. Experience with risk management and risk mitigation strategies. Proven experience More ❯
needs and expectations are met. Communicate project status, risks, and issues to stakeholders in a clear and timely manner. Manage stakeholder expectations and ensure alignment with project goals. Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and More ❯
needs and expectations are met. Communicate project status, risks, and issues to stakeholders in a clear and timely manner. Manage stakeholder expectations and ensure alignment with project goals. Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and More ❯
boarding and off-boarding when required. About You Highly experienced in IT Service Management or Supplier Management, preferably in complex, multi-national organisations Proven experience in working with the ITIL methodology Experience in strategic Supplier Management Ability to communicate and build relationships outside the IT function, and to foster a collaborative working relationship with various stakeholders Knowledge and use of More ❯
Salford, Manchester, United Kingdom Hybrid / WFH Options
LIMA
aligned to our customers and offer guidance on breaking down technical issues into clear communications for non-technical parties. Take long standing or repeat incidents and progress them under ITIL problem management processes to ensure the long-standing reliability for our customer environments. Support our customers through planned release management processes by planning, preparing, conducting, and documenting the process. Align More ❯
relationships between technical teams and business stakeholders. Bachelor's degree in InformationTechnology, Computer Science, or related field (Master's preferred). Relevant certifications such as CISSP, PMP, or ITIL highly desirable. This is a fantastic opportunity to make a meaningful impact in healthcare technology, leading technical operations that directly support the wellbeing and independence of millions of people worldwide. More ❯
Leeds, West Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
StepChange Debt Charity
a keen eye for detail. Ideally but not mandatory - Load Balancing, IP Telephony and contact centre services and containerisation Experience/understanding of FCA rules and regulations along with ITIL experience is preferential but not essential. You will have a proven track record in cloud infrastructure with a sound understanding of security (anti-virus, firewalls, access control, etc.) and ideally More ❯
are looking for experience in the following skills: Senior client and customer stakeholder management. Leadership and management of geographically distributed IT operations teams. IT service management knowledge such as ITIL, with experience in IT service desk and frontline operations. Experience with IT operations across data centers, public cloud, and end-user compute technologies. Commercial and financial acumen regarding contracts with More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Quality Control Specialist - Pest Control
the team and with stakeholders, working collaboratively across regions Your skills and experience Degree in InformationTechnology, Computer Science, or related field; professional certifications preferred (e.g., CISA, CRISC, CCSP, ITIL, COBIT, CIA, CFE, CPA) Significant experience in IT auditing, especially of automated controls and new systems; experience with IT general controls is essential Ability to assess risks within control environments More ❯
Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What’s in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes More ❯
Farnborough, Hampshire, South East, United Kingdom
Talent Locker
independently, with a hands-on, problem-solving mindset * Current DV clearance (or SC Currently and eligible and willing to undergo) Bonus if you have: * Facilities Management or IT qualifications * ITIL experience * Experience working with MOD or Defence customers Why join? * Own and lead your own datacentre operation in a growing Defence & Security business * High levels of autonomy, variety, and responsibility More ❯
Learning - Drive awareness campaigns, support compliance training, research advancements in technology risk, and contribute to team development. Required skills & experience: Experience in Enterprise technology services, support or administration including ITIL and asset management Understanding of various types of Enterprise IT environments, including cloud computing, cyber security systems and corporate applications Supported deployment and operation of IT controls and procedures Knowledge More ❯
Ability to balance multiple tasks without a negative impact on quality * Experience of working effectively both individually and as part of highly productive teams in an Infrastructure/Application ITIL based support environment * Appreciation of business-critical real-time systems * Strong verbal and written skills Essential skills/knowledge/experience: * Veritas Netbackup Installation, support and management * Implementation and Management More ❯
organisation. This role suits individuals who enjoy managing multiple priorities, solving complex problems, and coaching teams to improve their processes. If you have experience with insurance industry applications, regulations, ITIL frameworks, and IT service management (ITSM) processes, then this could be the role for you. Our culture Inclusion & Diversity are at the heart of our business at Ki. We recognize More ❯
Coventry, West Midlands, England, United Kingdom Hybrid / WFH Options
EA FIRST LTD
subject to a satisfactory DBS disclosure where applicable, two satisfactory references, medical clearance and Home Office right to work clearance. Infrastructure Engineer (12 month FTC): You will ideally hold ITIL Foundation certification. Technical certifications in relevant technologies (Microsoft, Networking, Cyber Security) are desirable. Previous experience of designing and implementing infrastructure projects across multiple sites. A background working with external suppliers More ❯
Farnborough, Hampshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
Are you prepared to take on an outstanding challenge as a Supply Chain Manager with Sopra Steria? Join our dynamic team and help craft the future of secure programmes! We are looking for an experienced Supply Chain Manager to lead More ❯
and knowledge base. Support release and deployment activities by managing environment refreshes and data masking strategies. Desirable Qualifications/Skills Degree in Computer Science, InformationTechnology, or related field. ITIL, AWS, Azure, or other relevant certifications. Experience in data masking, synthetic data generation, and environment orchestration tools. More ❯
Certified in TOGAF, SAFe, and/or AWS/Azure/GCP and other enterprise platforms Familiarity with applying key frameworks such as APQC Process Classification Framework, Zachman Framework, ITIL and Scaled Agile Framework What's in it for you At Accenture in addition to a competitive basic salary, you will also have an extensive benefits package which includes More ❯
with clients data policies, goals, and timelines. The role also demands planning and task management skills, as they may be expected to work with agile/waterfall methodologies and ITIL principles to manage migrations within specified timeframes and business requirements. The Data Migration Specialist will execute unstructured data migrations lead a matrix team, conduct meetings, write documentation, and provide updates More ❯