using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar) processes and methodologies What makes you stand out: Strong critical incident and change management experience. Background with SDLC, quality standards and service management processes Excellent interpersonal More ❯
Liverpool, Lancashire, United Kingdom Hybrid / WFH Options
International Catalyst Services, LLC
using an IT Service Management tool with an understanding of reporting modules. Proficiency in analysing problems using reports and statistics to identify trends and implement mitigating actions. Exposure to ITIL Service Management (or similar) processes and methodologies What makes you stand out: Strong critical incident and change management experience. Background with SDLC, quality standards and service management processes Excellent interpersonal More ❯
Security, Cloud and Backup Services. · Ability to identify potential risks in technical operations and develop mitigation strategies to prevent disruptions. · Ideal certifications: (or demonstrable equivalent competency and knowledge) o ITIL certified (at least v3) Prince 2. o Microsoft Certified Solutions Architect o Microsoft Enterprise Administrator o Microsoft Security Operations Analyst Associate o Microsoft 365 Endpoint Administratoro InTune Please note you More ❯
digital skills across the organisation. What Were Looking For: Experience managing IT infrastructure, service providers, and cybersecurity. Strong leadership skills with experience in IT project management . Knowledge of ITIL, IT service management, and digital transformation. Excellent communication and stakeholder management abilities. A proactive, adaptable, and solutions-focused approach. A Strong Technical background working with 365 tools, Meraki and Copilot More ❯
Hatfield, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
of a team Knowledge/Understanding of vulnerability management tools such as Tenable, Qualys VMDR or Microsoft Defender Experience of Defender for Endpoint Awareness of: S ecurity best practice (ITIL, COMPTIA) IT security and software vulnerabilities Experience in performing data analysis Experience in using PowerBI More ❯
Nottingham, Nottinghamshire, East Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
of a team Knowledge/Understanding of vulnerability management tools such as Tenable, Qualys VMDR or Microsoft Defender Experience of Defender for Endpoint Awareness of: S ecurity best practice (ITIL, COMPTIA) IT security and software vulnerabilities Experience in performing data analysis Experience in using PowerBI More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
of a team Knowledge/Understanding of vulnerability management tools such as Tenable, Qualys VMDR or Microsoft Defender Experience of Defender for Endpoint Awareness of: S ecurity best practice (ITIL, COMPTIA) IT security and software vulnerabilities Experience in performing data analysis Experience in using PowerBI More ❯
Warrington, Cheshire, England, United Kingdom Hybrid / WFH Options
Tenth Revolution Group
key and certificate management Understanding of Unix/Windows environments Strong attention to detail and ability to work under pressure Excellent communication and stakeholder management skills Nice to Have ITIL Foundation certification Security or project management certifications Experience with tools like JIRA, Confluence, SharePoint Background in incident responseand risk management Benefits Salary from £35-45,000 depending on experience Pension More ❯
Amazon Web Services), with experience integrating them into hybrid cloud models. Strong vendor management skills and a history of productive, strategic relationships with infrastructure and platform vendors. Familiarity with ITIL, DevOps practices, and infrastructure-as-code principles is a plus. Excellent communication and stakeholder management skills, with the ability to bridge technical and commercial discussions. Two stage interview process to More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
In Technology Group
maintain technical documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. What We Offer Competitive salary More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
In Technology Group
maintain technical documentation. Background in infrastructure/networks and experience supporting change initiatives securely. Working towards or holding CISSP, GCIA, Security+, CCNA/CCNP, or similar certifications. Familiar with ITIL-based service delivery, security hardening, and working cross-functionally. Desirable: Degree in Computer Science or equivalent experience. Understanding of ISO27001, Cyber Essentials, and AAF frameworks. What We Offer Competitive salary More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Celon Group Limited
A collaborative mindset and an ability to work across teams with sensitivity and professionalism Experience using IT service management platforms for reporting, tracking service performance, and managing user interactions ITIL v4 Foundation certification minimum required qualification, demonstrating understanding of service management principles Benefits: Hybrid Working to support a better work-life balance Continuous Professional Development is actively encouraged to maximise More ❯
Stretford, Manchester, Lancashire, England, United Kingdom
Horizon Recruitment Solutions
attitude Excellent Telephone manor The ability to meet strict deadlines A positive attitude when working under pressure Being a Team Player Being a Problem Solver Desirable Skills (not mandatory) ITIL Foundation Certification Networking Experience (Cisco CCNA or similar) This role comes with fantastic company benefits Only shortlisted candidates will be contacted Horizon Recruitment is an equal opportunities employer and is More ❯
communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯
Woking, Surrey, United Kingdom Hybrid / WFH Options
Capgemini
communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Capgemini
communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Capgemini
communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯
Birmingham, Staffordshire, United Kingdom Hybrid / WFH Options
Capgemini
communication skills (written and speaking skills), Good attention to detail, and understanding of architectural structures within ServiceNow SaaS & On-premises environments. Expected Certifications: ServiceNow CSA Any ServiceNow Implementation Certifications ITIL Foundation Certified Your security clearance To be successfully appointed to this role, it is a requirement to obtainSecurity Check (SC) clearance . To obtain SC clearance, the successful applicant must More ❯
experience in data warehousing. Familiarity with Microsoft Power Apps and their integration capabilities. Strong understanding of Azure's infrastructure and services. A high level of understanding and adherence to ITIL best practice methodologies. More ❯
Enterprise Architecture Tools (e.g., ArchiMate, SparX Systems Enterprise Architect). • Demonstrable experience with either TOGAF 9/10 (The Open Group Architecture Framework) or Zachman Framework for Enterprise Architecture. • ITIL Foundation or Practitioner (for understanding service management and IT governance) or equivalent experience. • Demonstratable mindset for organising and visualising data. • A minimum of 2 years experience in an IT Architecture More ❯
Enterprise Architecture Tools (e.g., ArchiMate, SparX Systems Enterprise Architect). Demonstrable experience with either TOGAF 9/10 (The Open Group Architecture Framework) or Zachman Framework for Enterprise Architecture. ITIL Foundation or Practitioner (for understanding service management and IT governance) or equivalent experience. Demonstratable mindset for organising and visualising data. A minimum of 2 years experience in an IT Architecture More ❯
of-hours support when agreed in advance to support project milestones. Job Requirements Requirement's Strong understanding of device build processes and hardware requirements for Windows 11. Familiarity with ITIL practices and service desk operations. Previous involvement in large-scale IT migration or transformation projects. Proven experience supporting clients in a financial environment. Strong background in Windows 11 troubleshooting and More ❯
QUALIFICATIONS - Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc. - Direct involvement in leading large-scale global IT transformation projects, including deep understanding of ITIL, TOGAF and other common enterprise IT frameworks. - Technical thought leadership experience in one or more technology areas such as IT security, application development, infrastructure architecture, big data analytics, or IT More ❯
we do. You will always be learning and exploring new and better ways of doing everything that we do. Desired Qualifications CCNP Routing & Switching, CCNP Wireless, CCDP, CWNP CWNA, ITIL, Cybersecurity, Project Management Other Skills & Experience Able to be part of a team that produces the highest quality of service and results while operating in a busy and changing working More ❯
and Windows 10 Detailed knowledge of Microsoft Office suite Practical knowledge of IP networking and trouble-shooting Practical knowledge of PC and printer maintenance and support Knowledge of ITIL Service Management to Foundation Level Qualifications Desirable Vendor qualifications in one or more areas from a-d above. E.g. MOS, MCP Experience Essential Significant experience of providing IT technical services Desirable More ❯