Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Reed
Experience in IT procurement, vendor management, or IT contract administration Knowledge of IT asset management (HAM/SAM) and IT procurement processes Familiarity with IT Service Management (ITSM) and ITIL principles Excellent communication and negotiation skills Strong organisational skills and attention to detail The ability to manage budgets and maintain accurate documentation This is an opportunity to work closely with More ❯
Coalville, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
emh group
time) Flexible working A wide range of training and development opportunities (we are an Investors in People accredited organisation) Qualifications Educated to A level. Degree or equivalent is desirable. ITIL Foundation certifications and Agile are essential for the role . For further information about the role, please see attached Job Description and Person Specification. How to apply Please send an More ❯
Employment Type: Permanent, Part Time, Work From Home
organisational skills and can manage their time effectively Is willing to learn and develop new skills (current knowledge of Agile ways of working would be a bonus) Holds an ITIL Foundation qualification (or is willing to work towards it) About us In return for all your hard work, you will receive: 15% discount in store from the day you join More ❯
Python, and data governance tools (e.g., Purview, Unity Catalog). Experience implementing AI/ML solutions in Databricks or similar platforms. Knowledge of data observability, monitoring, and incident management (ITIL best practices). Excellent communication and stakeholder management skills. Experience in a regulated financial environment is desirable. Relevant certifications such as Azure Data Engineer Associate are essential. Job Offer Lead More ❯
iPad devices with macOS and iOS operating systems Switched networks and associated protocols Client PC build and imaging processes via a centralised deployment tool Service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution You may occasionally be required to work flexibly in terms of working hours. Surrey has both More ❯
iPad devices with macOS and iOS operating systems Switched networks and associated protocols Client PC build and imaging processes via a centralised deployment tool Service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution You may occasionally be required to work flexibly in terms of working hours. Surrey has both More ❯
Employment Type: Part Time
Salary: £13980/annum £13,980 per annum, pro-rata to £33,552
project phases Full UK driving licence Desirable (but not essential) Experience with Audiocodes media packs, or similar gateways Knowledge of network infrastructure (VPNs, firewalls, load balancers) PRINCE2 Foundation or ITIL certification Why Join Us? • Clear progression path into Project Management or Technical Consultancy • Supportive team culture with a focus on learning and development • Exposure to enterprise-level deployments and cutting More ❯
data capture and reporting for Problem Management KPIs, CSFs, and objectives. Still interested? Great News! We are looking for: Degree level education or equivalent professional experience. Full understanding of ITIL Incident & Problem Management lifecycles, principles, and practices. Proven track record of leading Major Incident Management in a 24/7 environment, with strong focus on service restoration. Experience in Problem More ❯
Liverpool, Merseyside, North West, United Kingdom Hybrid / WFH Options
Curveball Solutions
must have experience in/exposure to: Background in MSP/MSSP environments. Proven history of facilitating workshops and supporting sales from warm leads through closure. Strong understanding of ITIL, CAB, and structured change management. Skilled in crafting and updating security policies, SOPs, and managing tender documentation. Hands-on expertise with MDM tools, penetration testing, and policy-based firewalls. Experience More ❯
A brilliant opportunity! The following skills/experience is essential: Previously worked in an IT Asset Manager position ServiceNow or BMC Remedy (ITSM) Previously worked in Financial Services Good ITIL understanding Excellent communication skills Salary: Up to £80,000 + bonus + package Level: AVP Location: London (good work from home options available) If you are interested in this IT More ❯
plugins, APIs, and integrations) Power Platform (Power Automate, Power Apps, Dataverse, PowerBI) Integrate Azure services (Logic Apps, API Management) Dynamics 365 integration using KingswaySoft Data Migration using Kingsway Soft ITIL experience and qualifications Visual Studio 2019 or higher CI/CD Version control and branching methodologies using GIT Application integration using SOAP web services and REST APIs OWASP Top More ❯
Gloucester, Gloucestershire, England, United Kingdom
IMT Resourcing Solutions
Collaborate with wider IT and business teams to ensure alignment with business needs. Skills & Experience: Proven track record managing a Service Desk or IT Support team. Strong knowledge of ITIL processes and service management best practice. Hands-on approach with excellent stakeholder management skills. Ability to balance day-to-day operations with longer-term improvements. Comfortable working in a hybrid More ❯
Manchester, North West, United Kingdom Hybrid / WFH Options
Henderson Scott
enterprise architects Familiarity with SAP Activate , Solution Manager , ARIS/Signavio , and hybrid/agile delivery models ?? Desirable Qualifications SAP S/4HANA certification (Finance, Logistics, or Architecture) TOGAF, ITIL, or Cloud (AWS/Azure) certifications a plus Ready to help shape what great looks like in enterprise SAP delivery? Apply now to find out more. More ❯
Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a More ❯
Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a More ❯
Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a More ❯
Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a More ❯
london (city of london), south east england, united kingdom
Harnham
Experience managing SLAs, suppliers, and FinOps processes Proven leadership and people management skills Stakeholder management and business engagement experience Background in enterprise - level data environments (5+ years) Familiarity with ITIL/service frameworks preferred Passion for data and continuous improvement Retail experience helpful but not essential. Please note - this role cannot offer sponsorship at any given time. For example, a More ❯
Manchester, Lancashire, United Kingdom Hybrid / WFH Options
Experis IT
IT systems support. Specific technical and functional knowledge of Swift and associated Payment systems. Some technical knowledge of any of the other systems above is desirable. Solid experience of ITIL incident, problem and change management functions. Demonstrable experience of mentoring junior team members or leadership. Technical and functional knowledge of the following Treasury IT systems: Bottomline GTX (GT Exchange) Bottomline More ❯
client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯
client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯
Stevenage, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯
Stevenage, Hertfordshire, South East, United Kingdom
COMPUTACENTER (UK) LIMITED
and operational management issues Ability to obtain security clearance Desirable: The ability to demonstrate experience in a customer facing role within the IT industry A Service Management qualification preferable ITIL Business Knowledge and commercial awareness Demonstrate experience and understanding in an IT industry More ❯
Southampton, North Stoneham, Hampshire, United Kingdom
Alphascan
client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Required Skills & Experience: Proven experience in IT service delivery or operations management. Strong More ❯
opportunity for an experienced Major Incident and Problem Manager to join the business.This is a key role in the ITSM team and will be integral to underpin the organisations ITIL discipline and capability.Salary is going to be in the region of £40- 60k depending on experience within similar roles. The Role:Manage high-priority and major incidents through to resolution.Assess More ❯