Gloucester, Gloucestershire, South West, United Kingdom
pib Group
and Word. Experience of Agile methods and frameworks such as DevOps, Kanban, Lean, SCRUM. Holds relevant IT Change Management certification/s, such as ITIL, APMG Change Management Understanding and experience in using appropriate tooling; e.g. Jira, Confluence Understanding of data protection risk and knowledge of the UK GDPR. Experience More ❯
. Experience working with Microsoft Azure is highly regarded. Strong understanding of VMware virtual server technologies (vSphere/ESXi) would be highly regarded. Strong ITIL experience with Incident, Change and Problem Management. Strong awareness of technology trends. Experience of working with global project and programmes would be highly regarded. Experience More ❯
and frameworks, including Incident Management, Change Management, Problem Management, and Service Desk operations An ITILv4 higher-level certification demonstrating formal training and understanding of ITIL processes will be highly valued Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need More ❯
deliver the best service we can to our Users. • Be the face and central point of all incoming IT queries and issues, with following ITIL best practice to ensure we always deliver high-standards of operations • Liaise with colleagues in London, Europe and Jordan (middle-east) and external support/ More ❯
credit, and contingency arrangements. Roles and responsibilities of BSC agents, parties, and governance structures. Experience in customer service. Presentation skills. Knowledge management content creation. ITIL certification. Benefits: 28 days annual leave plus bank holidays. Discretionary annual incentive scheme. Life assurance, pension, private medical (Bupa). Employee Wellbeing and Culture: We More ❯
relevant to the role. Adaptability, teamwork, and leadership qualities. Desirable Skills Knowledge of procurement and logistics processes. Experience with ServiceNow and Salesforce. Familiarity with ITIL and associated working processes. Preferred 3-5 years of experience in similar roles or industries. #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here: Here you can More ❯
relevant to the role. Adaptability, teamwork, and leadership qualities. Desirable Skills Knowledge of procurement and logistics processes. Experience with ServiceNow and Salesforce. Familiarity with ITIL and associated working processes. Preferred 3-5 years of experience in similar roles or industries. #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here: https:// More ❯
relevant to the role. Adaptability, teamwork, and leadership qualities. Desirable Skills Knowledge of procurement and logistics processes. Experience with ServiceNow and Salesforce. Familiarity with ITIL and associated working processes. Preferred 3-5 years of experience in similar roles or industries. #SuccessThroughPeople #WeDeliverTheDifference Visit our privacy policy here: https:// More ❯
tracking, profitability analysis, and cost control, and ability to interpret financial reports and assess contract profitability. Experience with SAFe (SAFe. Scaled Agile Framework) and ITIL methodologies and with SaaS and Managed Services is preferred to support scalable and efficient delivery processes. Proficiency in project portfolio management (PPM) tools is a More ❯
Methodology Proficiency : AWS/cloud experience or exposure to cloud-based/SaaS solutions. Familiarity with engineering delivery, Prince2, Agile, Jira, and Scrum methodologies. ITIL Foundation certification (minimum). Team and Stakeholder Management : Experience in managing teams across multiple skillsets/disciplines. Strong stakeholder management and influencing skills with colleagues More ❯
to configure and set up laptops, tablets, and phones for users. Experience designing and delivering training on essential systems for new employees. Familiarity with ITIL principles. We love that everybody is different, and we believe a diverse workforce will be our strength. We ensure equal opportunity, champion inclusion and we More ❯
Harrogate, North Yorkshire, Yorkshire, United Kingdom Hybrid / WFH Options
Redcentric
A minimum of 2 years technical experience in a 3rd line or senior engineer role. CCNP or equivalent. ITILv3 qualified or experience within an ITIL environment. Experience in a SOC/SIEM environments, specifically Elastic. Experience with scripting, specifically Python. Experience with UNIX. Experience with cellular technologies - 3G, 4G, etc. More ❯
teams, acting as a senior point of reference for ITSM-related guidance and decision-making Deep expertise in ITSM frameworks and best practices, particularly ITIL 4 , with demonstrable application across service operations, service transition, and continual improvement. The other stuff we are looking for Skilled in building and presenting complex More ❯
teams, acting as a senior point of reference for ITSM-related guidance and decision-making Deep expertise in ITSM frameworks and best practices, particularly ITIL 4 , with demonstrable application across service operations, service transition, and continual improvement. The other stuff we are looking for Skilled in building and presenting complex More ❯
teams, acting as a senior point of reference for ITSM-related guidance and decision-making Deep expertise in ITSM frameworks and best practices, particularly ITIL 4 , with demonstrable application across service operations, service transition, and continual improvement. The other stuff we are looking for Skilled in building and presenting complex More ❯
Milton Keynes, Buckinghamshire, United Kingdom Hybrid / WFH Options
WD-40 Company (UK)
General understanding of the financial and operational challenges and requirements of a public company. Bachelor's degree in computer sciences or technical field, preferred. ITIL certification, preferred. Previous Technical Certifications. Total Rewards Our competitive and comprehensive benefits package provides you protection, security, and peace of mind. We offer life-enhancing More ❯
the internal ticket system to log and update support requests Collaborate with support and engineering teams to resolve technical issues. The Candidate: Awareness of ITIL principles Comfortable troubleshooting in Microsoft server environments e.g., Exchange, Microsoft 365, SQL Server, Windows 2010. SQL knowledge – Ability to create Selects, Updates, Inserts, Deletes, Joins More ❯
years of experience in IT support or service desk roles, with 12 years in a leadership role Proficient in service management tools (e.g. ServiceNow); ITIL knowledge is a plus Strong communication and leadership skills Committed to delivering exceptional customer service Competitive salary and bonus, plus a comprehensive benefits package including More ❯
customer service skills. Calm, organised, and confident under pressure. Great communication and problem-solving abilities. Desirable: Commercial IT support experience. Knowledge of MS Office, ITIL, and remote support tools. Familiarity with mobile tech (Windows, iOS, Android). If you're tech-savvy, people-focused, and thrive in a busy support More ❯
Birmingham, West Midlands, Rubery, West Midlands (County), United Kingdom
Clearwater People Solutions
customer service skills. Calm, organised, and confident under pressure. Great communication and problem-solving abilities. Desirable: Commercial IT support experience. Knowledge of MS Office, ITIL, and remote support tools. Familiarity with mobile tech (Windows, iOS, Android). If you're tech-savvy, people-focused, and thrive in a busy support More ❯
and mentor team members, setting clear career progression paths. Collaborate on release management, incident fixes, and change implementation. What You’ll Need to Succeed: ITIL Foundation 3/4 certification or higher. AZ-900 Azure Fundamentals. A degree in a computer-related field or equivalent experience. Strong experience leading global More ❯
and mentor team members, setting clear career progression paths. Collaborate on release management, incident fixes, and change implementation. What You’ll Need to Succeed: ITIL Foundation 3/4 certification or higher. AZ-900 Azure Fundamentals. A degree in a computer-related field or equivalent experience. Strong experience leading global More ❯
and mentor team members, setting clear career progression paths. Collaborate on release management, incident fixes, and change implementation. What You’ll Need to Succeed: ITIL Foundation 3/4 certification or higher. AZ-900 Azure Fundamentals. A degree in a computer-related field or equivalent experience. Strong experience leading global More ❯
SEC) or JNCIP-ENT level. Strong experience managing third-line support within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo More ❯
SEC) or JNCIP-ENT level. Strong experience managing third-line support within a fast-paced environment. Expertise in ServiceNow ITSM and solid understanding of ITIL processes. Advanced knowledge of routing/switching protocols (BGP, OSPF, VLANs, STP, TCP/IP). Hands-on experience with Cisco, Juniper, Fortinet, and Palo More ❯