record of delivering a quality service to agreed SLA's and OLAs. Any experience around Service Improvement would be helpful but essential. Must have outstanding Communication and Stakeholder skills. ITIL Accreditations would be nice but again not essential. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built More ❯
Maidenhead, Berkshire, England, United Kingdom Hybrid / WFH Options
Lorien
contract basis. Please note if successful you will need to set up via an Umbrella Company/PAYE. This individual can work independently and lead the service operations with ITIL process implementation. They should be able to help our client improve the support performance and able to track the progress by quantifying, with right set of the KPI and metrics. More ❯
modules. Experience in developing Scoped applications Proficiency in JavaScript, Glide scripting, and ServiceNow's development tools. Experience delivering and maintaining integrations using REST and SOAP APIs. Sound knowledge of ITIL processes and ServiceNow SDLC. Demonstrated ability to lead teams and mentor others in technical practices. Experience of working in large-scale, multi-team environments with legacy integration. Key Responsibilities Lead More ❯
Ipswich, Suffolk, England, United Kingdom Hybrid / WFH Options
Picture More
Confidence managing budgets and reporting spend Supplier and contract management skills, with neat documentation habits Collaborative approach with IT and Finance Bonus points for ITAM exposure and ITSM/ITIL awareness Who this suits You’ve got a stable track record and want more ownership than a big, siloed team can offer. Your background could be from any industry, and More ❯
Stratford-Upon-Avon, Warwickshire, West Midlands, United Kingdom
COMPUTACENTER (UK) LIMITED
unified team What youll need Were looking for a delivery leader whos customer-obsessed, commercially astute, and thrives on making a tangible difference Experience managing live services with an ITIL Foundation (or higher) certification You understand how IT services drive business outcomes and how to align delivery with customer goals Whether presenting performance insights or rallying a virtual team, you More ❯
workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯
workload management tools Software/Tools: Kanban board tools (e.g. Jira, Trello) Ticketing systems (ITSM tools) Adobe Commerce (training provided) Certifications & Standards: Adobe Commerce certification (training and funding available) ITIL knowledge advantageous but not essential InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably More ❯
Lutterworth, Leicestershire, United Kingdom Hybrid / WFH Options
RedTech Recruitment Ltd
knowledge of Windows OS/server platforms, networking, VPNs, and mobile devices Exposure to Linux, OS X, virtualisation technologies (e.g. VMware), Azure/AWS, and backup solutions Familiarity with ITIL frameworks and process-driven support environments Excellent troubleshooting, communication, and documentation skills Ability to manage multiple cases, mentor junior staff, and work collaboratively within a team Degree in Computer Science … Desktop Support Engineer/2nd Line Support/1st Line Support/Windows Server/Microsoft Azure/VMware/Linux/Networking/VPN/Cloud Support/ITIL/Office 365/Active Directory/AWS/Backup Solutions/Computer Science/InformationTechnology/Engineering More ❯
solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯
solutions Configuring, maintaining, and performing backups/restoration for Teams and SharePoint Online Large-scale migrations to SharePoint Online ShareGate or similar SharePoint migration tools Agile methodologies (Scrum, Kanban) ITIL practices and service management Azure Information Protection/Microsoft Purview Information Protection Data Rights Management Windows Server administration and support Group Policy Objects in a hybrid AD environment Don't … hesitate to apply if you don't meet all essential criteria. We value diverse perspectives and contributions. Note that the Bank has a robust ITIL Change Management process and requires evenings/weekends for live systems; compensation is included in base salary with no additional remuneration. Inclusion and Employment Information The Bank values diversity, equity and inclusion and aims to More ❯
call duties. Key Skills & Experience: 5+ years’ experience in Service Desk or technical support roles. Strong knowledge of Microsoft Windows 11, Office 365, Active Directory, and SCCM. Familiarity with ITIL framework and ITSM systems (e.g., Freshservice, ServiceNow). Proven troubleshooting, documentation, and customer service skills. Ability to manage competing priorities and work effectively under pressure. Excellent written and verbal communication … financial services or multi-site support environments. Exposure to vulnerability management tools (e.g., Qualys) and remote access administration. Experience with Microsoft Power Apps and automation of Service Desk processes. ITIL 4 Foundation and/or Service Desk Analyst certification. Shift pattern covering the following support hours 07:00-18:00 Monday-Friday. You will also work a Saturday shift approximately More ❯
Wanlip, Leicestershire, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Leicestershire Fire and Rescue
and experience. You will be capable of working swiftly and accurately, often in time sensitive situations. You will understand the benefits of working to well described processes, aligned to ITIL methodology. In return, the successful candidate will receive the following benefits: Competitive salary Flexible working Generous leave entitlement plus public holidays A full ongoing professional development programme Opportunity to learn More ❯
Hertfordshire, Stevenage, United Kingdom Hybrid / WFH Options
4Recruitment Services
a Domain Architect or similar role (Enterprise or Senior Solutions Architect) in an IT environment. Strong understanding of enterprise architecture frameworks (e.g., TOGAF). Preferred Qualifications: Certified in TOGAF, ITIL, or similar frameworks. Experience in infrastructure services, construction or related industries. More ❯
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
4 RECRUITMENT SERVICES LTD
a Domain Architect or similar role (Enterprise or Senior Solutions Architect) in an IT environment. Strong understanding of enterprise architecture frameworks (e.g., TOGAF). Preferred Qualifications: Certified in TOGAF, ITIL, or similar frameworks. Experience in infrastructure services, construction or related industries. More ❯
Manchester, Lancashire, England, United Kingdom Hybrid / WFH Options
Xpertise Recruitment Ltd
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
at board and C-suite level. Exceptional leadership skills, able to inspire, challenge and develop diverse teams through change. Deep knowledge of infrastructure, platform and service management best practice (ITIL, cloud, networking, automation). Commercial acumen and external presence to manage strategic suppliers, engage stakeholders and represent technology services externally. Why This Role? This is not a "steady state" leadership More ❯
Crewe, Cheshire, United Kingdom Hybrid / WFH Options
Adecco
with supervisory or management control over projects and resources. -Evidence of successful delivery of strategic projects with targets. -Experience of complete project life cycles from project initiation to implementation. -ITIL awareness (IT InfrastructureLibrary: a set of comprehensive and inter-related codes of practice, useful to achieving the efficient support and delivery of high quality, cost effective IT services.) Please More ❯
and drive to own and deliver a project work package within minimum guidance and support. Desirables: PCN Monitoring Experience CISSP, GICSP, ect TOGAF certification preferred Good working knowledge of ITIL principles. Must have minimum of 6 years' experience working for a global fortune 100 company within network or solutions delivery team. Must have a full appreciation and/or worked More ❯
builds being extremely beneficial. Support, Help Desk, 2nd Line, AD, SCCM, Intune, JIRA (or other service desk support software), SLA's, ITIL. Excellent written and verbal interpersonal skills expected. ITIL, 3rd line support knowledge is a bonus. To start ASAP, the roles are 4 days a week in the offices near Guildford, Surrey. There is no sponsorship or visa transfer More ❯
desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM for updates and builds extremely beneficial. Excellent written and verbal interpersonal skills expected. ITIL, 3rd line support knowledge is a bonus. To start ASAP, the roles are 4 days a week in the offices near Guildford, Surrey. There is no sponsorship or visa transfer More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
InfinityQuest Ltd,
management and secure data wiping techniques. Networking & Access Control: Knowledge of network configurations, Firewall rules, and user access protocols. Backup & Recovery: Experience in data backup, recovery, and migration strategies. ITIL & Compliance: Familiarity with incident management, change control processes, and compliance documentation. More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Involved Solutions
technologies Ability to communicate effectively with both technical and non-technical colleagues. Experience working in agile delivery teams. Practical understanding of implementing security and privacy by design Awareness of ITIL disciplines that govern the running of live services. If you are interested and available, please apply in the first instance and you will be contacted to discuss the position further. More ❯
with stakeholders at all levels to deliver improvements. Nice to Have Knowledge of the property sector or real estate investment. Familiarity with SaaS integrations, Power BI, or SharePoint Online. ITIL or PMP certification. Why Apply? Competitive salary up to £90,000 . Opportunity to shape and optimize a critical business platform. Dynamic role with varietysystems, projects, training, and support. More ❯