skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders ▪ Experience with incident, monitoring and alert management, following ITIL processes ▪ Strong understanding of security and data protection practices ▪ Strong experience in DevOps practices such as continuous integration and deployment, and proficiency with Git and More ❯
skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders ▪ Experience with incident, monitoring and alert management, following ITIL processes ▪ Strong understanding of security and data protection practices ▪ Strong experience in DevOps practices such as continuous integration and deployment, and proficiency with Git and More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Roc Search
skills, with the ability to explain complex technical concepts to both technical and non-technical stakeholders ▪ Experience with incident, monitoring and alert management, following ITIL processes ▪ Strong understanding of security and data protection practices ▪ Strong experience in DevOps practices such as continuous integration and deployment, and proficiency with Git and More ❯
Responsibilities: Act as a primary point of contact for IT issues and service requests, ensuring timely and effective resolution. Follow service desk processes using ITIL best practices and organisational standards. Support the organisation devices and systems (laptops, mobiles, software licenses, printers, servers, etc.). Work closely with other IT teams More ❯
be advantageous if you had Experience with IBM WebSphere Application Server (ND), Familiarity with J2EE Web Application Containers , Understanding of banking operations , Knowledge of ITIL processes (Change, Incident & Problem Management). Please send your CV for consideration More ❯
and Deskside Support. The Person Microsoft Fundamentals (MS900, AZ900, SC900) Microsoft Endpoint Administrator (MD102) Microsoft 365 Administrator (MS102) Microsoft Security Operations Analyst (SC200) (desirable) ITIL v4 Foundation (desirable) The Opportunity Shawbrook is a new kind of specialist financial services company, combining a focus on customer service and innovation typical of More ❯
ESX VMWare and resource management between virtual machines. * Experience in backup and recovery of Virtual machines. * Knowledge of Microsoft Hyper-V Hypervisors. * Knowledge of ITIL processes * Working in 24X7 global environment. * Take responsibility for resolving problems in most effective way possible within SLA reaching root cause and preventing problems. This More ❯
of these when you join, we will work together to define learning and development objectives that help you meet these expectations. Strong understanding of ITIL ways of working Strong understanding of software engineering practices Strong understanding of cloud platform and data platform technologies Evidence of proactive self-development and the More ❯
Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic More ❯
Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic More ❯
Knowledge and proven experience of User Access Management Detailed knowledge and experience of working in a user management role within an IT services organisation. ITIL V3 Service Management qualified, or prepared to achieve qualification Strong customer service and time management skills Good analytical skills and the ability to demonstrate systematic More ❯
united kingdom, united kingdom Hybrid / WFH Options
GlideFast Consulting
advising key stakeholders/executives Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually ITIL V3 or V4 Foundations Certification ServiceNow Certified System Administrator preferred Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional More ❯
use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We're Looking For - Strong SQL knowledge and familiarity with ITIL practices. - A problem-solver with excellent communication and collaboration skills. - Experience with logistics systems like WMS, TMS, or ERP. - Basic scripting skills (Python/PowerShell More ❯
use. - Collaborate with cross-functional teams to deploy new features and resolve challenges. What We're Looking For - Strong SQL knowledge and familiarity with ITIL practices. - A problem-solver with excellent communication and collaboration skills. - Experience with logistics systems like WMS, TMS, or ERP. - Basic scripting skills (Python/PowerShell More ❯
ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential. ITIL foundation qualification desired but not essential What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive More ❯
ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential. ITIL foundation qualification desired but not essential What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive More ❯
ability to liaise with various areas of the business Experience in supporting enterprise applications within the energy and utilities sector preferred but not essential. ITIL foundation qualification desired but not essential What You’ll Get in Return: We are committed to recognising and rewarding hard work and offer a competitive More ❯
troubleshoot issues, and effectively liaise with stakeholders. • Strong communication skills to facilitate collaboration between technical and business teams. Desired Competencies: • Knowledge and experience with ITIL processes. • Previous experience in a Release/Deployment Manager or software development-related role. • A team player who thrives in a collaborative environment. This is More ❯
of Office 365, Active Directory, AzureAD , and user/device management tools. Proven experience with ticketing systems (Zoho Desk preferred) and service delivery frameworks (ITIL or similar). A proactive and collaborative mindset with the confidence to propose and champion process improvements. Strong communication skills, especially when engaging with senior More ❯
to work autonomously or within high functioning team environment What you will bring to the team: Excellent organisation and time management skills Working to ITIL best practices Desire to improve processes, looking for the root cause of a problem Willingness to both share your knowledge and learn from others A More ❯
knowledge of SharePoint Online/2013/2016, with skills in tools like Nintex, K2, Sharegate. Experience in managing stakeholders and leading technical delivery. ITIL Foundation (required), Microsoft MS900 and AZ900 (mandatory). Excellent communication, leadership, and problem-solving skills. The Job Translating business requirements into effective SharePoint solutions. Leading More ❯
Cheltenham, Gloucestershire, South West, United Kingdom
Meridian Business Support
configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so the successful candidate must have DV More ❯
configuring, supporting, and troubleshooting complex Cisco collaboration solutions. We also require someone who has experience in a Service Desk environment and is familiar with ITIL methodology would be advantageous Some of our customers require additional security checks to be carried out on individuals, so the successful candidate must have DV More ❯
of IT Change Management principles and processes. Experience working in an automotive or similarly complex industry. Proficient communication and critical thinking skills. Familiarity with ITIL frameworks. Strong digital literacy and risk management awareness. Ability to work cross-functionally with engineering, after-sales, marketing, and external suppliers. Qualifications Degree in Computer More ❯
MB-300 and MB-310). A strong understanding and competency in IT, eg, cloud infrastructure, databases, integration methods, reporting and analytics, active directory, ITIL, customer support and change management. Prior experience in a relevant role (eg, support or development) using D365 toolsets. Prior experience in relevant projects (eg, a More ❯