Crawley, England, United Kingdom Hybrid / WFH Options
James Chase
releases with minimal downtime. Key Skills & Experience: Experience in SRE, IT operations, software development, or DevOps. Familiarity with CI/CD, IaC, Agile, and ITIL frameworks. Proficiency in Azure Monitor, App Insights, KQL, and incident management. Hands on experience with YAML pipelines. Experience with Bicep, SolarWinds, Terraform and PowerShell. Want More ❯
management. Key Words: IT Support Analyst/IT Service Desk/Desktop Support/Microsoft 365/IT Business Services/Technical Support/ITIL Foundation/IT Systems/User Support/IT Hardware/IT Software Hyper Recruitment Solutions Ltd (HRS) is an Equal Opportunities employer. We welcome More ❯
and coordinate incident, change, and vendor management activities. Knowledge and Skills Extensive incident management experience in an investment banking environment. In-depth knowledge of ITIL processes. Experience in vendor management, including onboarding, contract negotiation, and supplier reviews. Strong understanding of DORA (Digital Operational Resilience Act) and regulatory requirements. Excellent written More ❯
scripting for M365 and Exchange management. Good communication skills for working across teams and with vendors. Experience with large-scale enterprise deployments. Knowledge of ITIL practices. Familiarity with email archiving and DLP solutions. More ❯
scripting for M365 and Exchange management. Good communication skills for working across teams and with vendors. Experience with large-scale enterprise deployments. Knowledge of ITIL practices. Familiarity with email archiving and DLP solutions. More ❯
experience of supporting desktop platforms for banking environments -Experience in operational deployments. Desktop, operating system refresh cycle -Service Desk ticket software -Market data products -ITIL, Microsoft certifications advantageous -Maintains industry recognised skills through training or self-study methods Technical Skills -Supporting Microsoft operating systems, office suite -TCP/IP, basic More ❯
teams and third-party vendors Fluent in English; a second European language is a plus Project management certification (PMP, PRINCE2, etc.) preferred Familiarity with ITIL, BABOK, Power Platform (Power BI, PowerApps, Power Automate) a plus More ❯
Essential Skills & Experience Strong background in supporting a wide range of SaaS products, with specific experience of insurance applications. Insurance domain knowledge Experience with ITIL frameworks. Deep knowledge of IT service management (ITSM) processes, including incident and problem management Proficiency in performance monitoring tools and techniques. Able to quickly understand More ❯
Essential Skills & Experience Strong background in supporting a wide range of SaaS products, with specific experience of insurance applications. Insurance domain knowledge Experience with ITIL frameworks. Deep knowledge of IT service management (ITSM) processes, including incident and problem management Proficiency in performance monitoring tools and techniques. Able to quickly understand More ❯
support business objectives and ensure effective communication. Requirements: Proven experience IT support leadership or service desk management roles Strong understanding of service desk tools, ITIL framework, and Office 365. Excellent leadership, communication, and customer service skills. Skilled in performance analysis, conflict resolution, and decision-making under pressure. Adaptable and collaborative More ❯
manchester, north west england, United Kingdom Hybrid / WFH Options
Harvey Nash
support business objectives and ensure effective communication. Requirements: Proven experience IT support leadership or service desk management roles Strong understanding of service desk tools, ITIL framework, and Office 365. Excellent leadership, communication, and customer service skills. Skilled in performance analysis, conflict resolution, and decision-making under pressure. Adaptable and collaborative More ❯
Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
LA International Computer Consultants Ltd
issues as necessary *Negotiation and persuasion skills *Ability to work with colleagues and stakeholders at all levels Nice to have skills: *An understanding of ITIL framework *UK Payroll Legislation *Experience of working within the healthcare sector Location: Warwick (Hybrid working to be agreed with the team lead, typically it's More ❯
and stakeholder engagement Ability to work independently and in a team Experience with third-party vendors and outsourced support models is desirable Familiarity with ITIL and workshop facilitation is a plus TO BE CONSIDERED... Please either apply by clicking online or emailing me directly to dave.henderson@searchability.com. By applying for More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
knowledge of ITAM, ITOM & HRSD is highly desirable Fluent with Java, HTML, Python coding languages Proven integration experience with REST/SOAP API's ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects ServiceNow certified CSA & CAD is highly desirable More ❯
and stakeholder engagement Ability to work independently and in a team Experience with third-party vendors and outsourced support models is desirable Familiarity with ITIL and workshop facilitation is a plus TO BE CONSIDERED... Please either apply by clicking online or emailing me directly to dave.henderson@searchability.com. By applying for More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Opus Recruitment Solutions
Sec-Ops or GRC modules are highly desirable Fluent with Java, HTML, Python coding languages Proven integration experience with REST/SOAP API's ITIL methodologies Excellent communication skills & ability to manage stakeholders Competent with all aspects of development, design & build through projects ServiceNow certified CSA & CAD is highly desirable More ❯
skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A self-starter, team player, and resilient problem More ❯
skills, with the ability to collaborate cross-functionally. Proficient in using service and CRM tools such as ServiceNow, Salesforce, and Office 365. Familiar with ITIL framework and IT systems/networks. Able to prioritise and manage workloads in a fast-paced environment. A self-starter, team player, and resilient problem More ❯
on knowledge of enterprise support systems experience with Zoho Desk or similar service desk platforms is strongly preferred. Familiarity with service management frameworks (e.g., ITIL) and their application in modern support environments. Confidence engaging with senior stakeholders to translate business needs into system-level insights and documentation. Strong analytical and More ❯
on knowledge of enterprise support systems—experience with Zoho Desk or similar service desk platforms is strongly preferred. Familiarity with service management frameworks (e.g., ITIL) and their application in modern support environments. Confidence engaging with senior stakeholders to translate business needs into system-level insights and documentation. Strong analytical and More ❯
Hatfield, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
COMPUTACENTER (UK) LIMITED
team member Customer facing skills Ability to assist with Service Integration process (new business) The ideal candidate will have proven experience and skills in ITIL Change Incident and Problem Management, as well as ITSM/Service Now tooling. You will be a flexible and proactive team member who takes a More ❯
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and service optimisation. More ❯
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and service optimisation. More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Robertson Sumner
insurance or financial services. Proven experience working with a range of SaaS applications and vendor platforms. Solid understanding of ITSM principles and best practices – ITIL certification or experience preferred. Experience across incident management, service request fulfilment, and change/problem management. Confident in performance monitoring, issue resolution, and service optimisation. More ❯
line IT Support role, demonstrating strong technical troubleshooting skills across a broad range of hardware, software and networking issues. Experience of working in an ITIL environment delivering quality solutions within agreed service and operations level agreements. In-depth knowledge of the following technologies is essential: Desktop, Laptop, VDI, and Printer More ❯