276 to 300 of 387 Incident Management Jobs in the UK

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

Technology Mastery: Deepen your knowledge across a massive range of vendor technologies, including the latest in SD-WAN, VoIP, and Data Centre environments. Supplier & Incident Management: Own the end-to-end resolution process, liaising with internal engineering teams and external suppliers to manage faults within contractual SLAs. Customer ...

needs of different customers and prioritised based on severity. Maintains an extremely positive attitude and demonstrates a high attention to detail. Problem/Incident management, and the ability to get to the root cause of issues. Immediately flag major incidents and escalate accordingly. Ability to logically troubleshoot issues ...

Connect and related AWS services (e.g., S3). Knowledge of IVR design, call routing, and telephony concepts. Proficiency with ITSM tools and structured incident management. 3+ years in IT support (Helpdesk/Desktop), plus 2+ years in Tier 2 or team-lead roles. Excellent communication skills and a customer ...

Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high … platforms, including OMNIbus, Impact, NOI, Agile Service Manager, and Precision.Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products.Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape.Collaborate with cross-functional teams to identify integration gaps ...

Netcool Solution Architect will play a critical role in defining and implementing advanced OSS architecture solutions to support service assurance, automation, and network management initiatives. This position demands a seasoned professional with deep expertise in IBM Netcool and a comprehensive understanding of the OSS domain, ensuring seamless integration, high … including OMNIbus, Impact, NOI, Agile Service Manager, and Precision. Oversee the integration of OSS domains such as Service Fulfilment, Assurance, Automation, Cloud Telco, Network Management, and COTS products. Drive architecture governance and standardization, aligning regional OSS stacks into a harmonized global landscape. Collaborate with cross-functional teams to identify ...

clients and internal project managers. Responsible for delivering CE, CE+ audits, remediations and certification Lead and support the implementation of security controls, monitoring, and incident response processes. Conduct/facilitate vulnerability assessments, penetration testing, and risk analysis to identify and remediate threats. Maintain and improve security documentation, including policies … procedures, and incident reports. Be part of a team that manages security patching policies and updates Provide technical guidance and training to end users and internal teams on security best practices. Support the installation and configuration of security software and hardware, including firewalls, endpoint protection, and SIEM tools. Ensure ...

options to internal and external stakeholders. Support design reviews throughout the engineering lifecycle. Provide specialist input into RMADS, security documentation, verification plans, TNAs and incident management activities. Mentor junior engineers and contribute to continuous improvement. Ideal Candidate Background Candidates will typically come from one or more … following environments: Submarine or wider maritime IT projects Cyber-physical systems Functional safety-critical environments Complex change management environments New-build or greenfield IT programmes (not legacy-heavy background) Skills & Qualifications Strong background in Product Security, Information Security or Cyber Engineering. Proven experience conducting security risk assessments and defining ...

RESTful web services and data migration. Problem Resolution: Provide T24 support to operators during critical business hours. Analyze and resolve escalated issues. Adhere to incident management processes. Required Skills and Qualifications Experience in T24 Application Support Strong understanding of T24 architecture and modules … etc.) Proficiency in T24 development tools and languages. Experience in Temenos R16 with TAFC, TAFJ, InfoBasic exposure. Experience in database management (Oracle). Knowledge of web services and integration technologies. Excellent problem-solving and analytical skills. Ability to work under pressure and meet deadlines. Strong communication and interpersonal skills. ...

RESTful web services and data migration. Problem Resolution: Provide T24 support to operators during critical business hours. Analyze and resolve escalated issues. Adhere to incident management processes. Required Skills and Qualifications Experience in T24 Application Support Strong understanding of T24 architecture and modules … etc.) Proficiency in T24 development tools and languages. Experience in Temenos R16 with TAFC, TAFJ, InfoBasic exposure. Experience in database management (Oracle). Knowledge of web services and integration technologies. Excellent problem-solving and analytical skills. Ability to work under pressure and meet deadlines. Strong communication and interpersonal skills. ...

industry awareness and knowledge. Provide front line support and act as the primary point of contact for clients - problem-solving and trouble-shooting skills, incident management and account development. Create client account plans and take the lead on organising Business Review meetings, with support from Account Director/… relationships at all levels based on trust and respect. Be responsible for your account commercials and profitability. Key experience: At least 3 years client management experience Public Sector client experience Must of worked on Web/CMS/UX/UI based projects A willingness to work on other ...

industry awareness and knowledge. Provide front line support and act as the primary point of contact for clients - problem-solving and trouble-shooting skills, incident management and account development. Create client account plans and take the lead on organising Business Review meetings, with support from Account Director/… relationships at all levels based on trust and respect. Be responsible for your account commercials and profitability. Key experience: At least 3 years client management experience Public Sector client experience Must of worked on Web/CMS/UX/UI based projects A willingness to work on other ...

week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills Experience in incident management, investigations, operations, or analytical role in a service environment. Strong analytical skills such as Google Workspace and Tableau. Comfortable using Slack, Salesforce, Jira ...

week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills Experience in incident management, investigations, operations, or an analytical role in a service environment. Strong analytical skills using tools such as Google Workspace and Tableau. Comfortable using ...

week in the office. You will help the team maintain a consistent and structured approach to handling investigations and incidents. Skills Experience in incident management, investigations, operations up to Tier 3 level or an analytical role in a service environment. Strong analytical skills such as Google Workspace ...

modern technologies. About the Role - 3rd Line Storage Engineer As a 3rd Line Storage Engineer , you will support users and engineering teams through incident management tooling while maintaining critical storage platforms and associated infrastructure. You will work with technologies including NetApp and other enterprise storage systems, supporting configuration ...

Unix and Linux environments (Solaris and Red Hat), ensuring high system availability, rapid issue resolution, and compliance with security standards. You’ll handle incident management, performance tuning, and patching, as well as contribute to documentation and knowledge sharing across the team. The role is based on-site ...

Unix and Linux environments (Solaris and Red Hat), ensuring high system availability, rapid issue resolution, and compliance with security standards. You’ll handle incident management, performance tuning, and patching, as well as contribute to documentation and knowledge sharing across the team. The role is based on-site ...

deep expertise in establishing and maintaining data engineering standards across teams, ensuring adherence to organisational and community standards for consistency and compliance. Problem Solving & Incident Management (Practitioner) - You can lead investigations into complex data issues, including ETL pipeline failures and platform-level problems, applying solutions that consider strategic ...

fault tolerance, and performance optimization. Demonstrated ability to own projects end-to-end and mentor junior engineers. Significant experience with production infrastructure, observability, and incident management. Strong collaboration and communication skills across disciplines and teams. Clear understanding of engineering best practices and architectural principles. Desirable Skills/Knowledge/ ...

environment consistency, monitoring, alerting and reliability. Support cloud operations across Azure, GCP and M365. Coordinate with external suppliers on on-prem servers, upgrades and incident management. Help strengthen Cyber Essentials Plus and ISO 27001 readiness. Drive documentation, process improvement and technical best practice. What You’ll Bring ...

market. This is a hands-on, high-impact role where you'll lead the UK Platform Team, actively work on platform reliability, observability, and incident resolution, and help embed DevOps practices across the organisation. This role offers a rare opportunity to shape a platform from the ground up, setting … technical and operational culture of the business while collaborating with global engineering, security, and service teams. If you thrive in hands-on platform operations, incident leadership, and team coaching, this is your chance to work on a modern cloud-native platform and deliver a high-visibility, mission-critical service. ...

cyber defence function. This position is suited to someone with a strong technical security background who can drive strategy, uplift security maturity, and oversee incident response activities. You will be responsible for safeguarding the business's infrastructure, digital assets, and data by shaping security processes, managing risk, and leading … recognised security frameworks. Key Responsibilities Lead and develop a team of cyber security engineers, providing technical and strategic direction. Oversee security operations including monitoring, incident management, and threat response. Conduct assessments across the IT estate to identify risks and emerging threats. Manage security events from detection through ...

+ Benefits For the largest infrastructure project in Europe, we are recruiting a Lead Platform Manager within the Platforms and Operations function. Leading the management of IT Integration platform capabilities, this role will deliver, maintain and ensure the availability of IT integration and infrastructure and will have overview … supplier resources, which provide development and management services. This role is hybrid working with 3-days per week onsite in Birmingham Main Duties: Technical leadership and ownership for integration platforms - ensuring they support reliable connectivity between enterprise applications and platforms Define and maintain integration strategy, architecture standards and patterns ...

Enterprise Applications function for a large, complex organisation. This role will oversee day-to-day application operations, system enhancements, technical upgrades and major incident management, while supporting the integration of a broad applications estate into a wider group environment. Responsibilities include: Leading the delivery of enterprise application services … driving a culture of high performance Overseeing daily operations of core enterprise applications Managing and maintaining key systems such as ERP, CRM, HR, document management and other critical business applications Developing technical roadmaps, planning upgrades and ensuring applications remain secure and up to date Leading Business Continuity and Disaster ...