276 to 300 of 737 Incident Management Jobs in the UK

Maintain awareness of current and emerging threats that might impact Cogna Manage and maintain our MDM solution and ensure hardware is compliant SaaS vendor management, ensuring compliance and regular reviews. What we’re looking for 5+ years of enterprise IT/information security or similar relevant experience; B2B, SaaS … compliance, including GDPR, ISO27001, CyberEssentials, and SOC2 Type II, both from the technical as well as corporate side. Strong understanding of (third-party) risk management principles, incident management and security operations Strong MacOS admin experience; ideally with JAMF Some experience with modern cloud environments; Azure preferred Proficient More ❯

Deskside support service to around 50 users although this number could change. Daily tasks include logging of all issues raised using Service Now call management system, resolving incidents where possible or passing to 2nd line or relevant support teams, whilst still managing ownership of calls through to completion. Incident management - ensuring that all incidents are resolved within SLA timescales. Raising Centrica Energy specific service/change requests, managing through to completion. Delivering IMAC project work, attending project meetings and work groups as and when requested. Shift rota spilt between hours of 7am - 6:30pm. Monday to Friday … 365. Must be a Team Player with drive, motivation, and ability to work under pressure. Drive, motivation, and ability to work unsupervised. AD Account management and Administration. Azure Account management and Administration. Intune Account Management and Administration. Desirable skills: Basic LAN/WAN knowledge If this is More ❯

MAIN RESPONSIBILITIES Supporting the implementation of Operational Risk framework across core and emerging commercial and operational activities. Provide subject matter expertise and insights to management and wider organisation on operational risk issues and industry best practice. Helping to review & improve on existing policies and guidelines in order increase risk … management awareness and drive change in culture & behaviours Supporting the Incident Management Regime by investigating and analysing incident reports to identify control gaps or weaknesses, and document findings and improvement suggestions via written reports; Helping to devise and implement and Enterprise Risk Management framework and … continuous improvement to avoid risks; Supporting team to prepare Preparing risk reports and updates and presenting this information as part of regular internal risk management meetings. Supporting the Systems Development Lifecycle by working with IT to ensure that system changes or enhancements are aligned with the risk management More ❯

MAIN RESPONSIBILITIES Supporting the implementation of Operational Risk framework across core and emerging commercial and operational activities. Provide subject matter expertise and insights to management and wider organisation on operational risk issues and industry best practice. Helping to review & improve on existing policies and guidelines in order increase risk … management awareness and drive change in culture & behaviours Supporting the Incident Management Regime by investigating and analysing incident reports to identify control gaps or weaknesses, and document findings and improvement suggestions via written reports; Helping to devise and implement and Enterprise Risk Management framework and … continuous improvement to avoid risks; Supporting team to prepare Preparing risk reports and updates and presenting this information as part of regular internal risk management meetings. Supporting the Systems Development Lifecycle by working with IT to ensure that system changes or enhancements are aligned with the risk management More ❯

carefully selected team of experts are capable of solving complex cyber security challenges – keeping data secure and businesses running as usual. CyberClan’s Global Incident Response Teams are available 24/7/365 to leap into action, responding to all cyber-attacks with proven defensive methodology, we quickly … position will require extensive and frequent travel to multiple locations and sometimes on short term notice. Reporting to the Global Head of Digital Forensics & Incident Response, the successful candidate will work as part of the Post Breach Remediation team and serve as the Incident Commander in all on … ISPs) to ensure 99.9% uptime of the network infrastructure. This also includes maintaining and renewing network solution contracts and documenting them in our contract management system Design, maintain and recommend improvements to our cloud platform firewall and network design to improve network management and operations Create detailed network More ❯

functionality Lead Testing Efforts: Design and execute test plans to validate software quality, ensuring functionality, performance, and security requirements are met Support Software Configuration Management: Manage software configuration and version control, ensuring that changes are tracked, documented, and easily retrievable Data Modelling and Database Design: Contribute to data modelling … testing to ensure systems meet performance, scalability, and security standards Support Application and System Operations: Provide support for application and system operations, assisting in incident management, including out-of-hours as required, and ensuring smooth functioning of services Availability and Capacity Planning: Contribute to managing system availability and … capacity, ensuring that services are reliable and scalable to meet current and future needs Problem Management: Participate in problem management processes, helping to identify and resolve underlying issues to improve system stability Skills and Experience Software Development Lifecycle: Solid understanding of the software development lifecycle, including design, development More ❯

Android and iOS operating systems and their associated mobile device hardware. Ability to troubleshoot common desktop, mobile, hardware, software, and network issues. Understanding of incident management processes, preferably with experience using an IT Service Management (ITSM) tool and/or support tools. Strong organisational skills with the More ❯

Cybersecurity Incident Response Lead Location: Hybrid - must live in comutable distance to Glasgow city centre (maybe a requirement to be on-site in an office at short notice). Excellent Cybersecurity Incident Response Lead opportunity to join a leading UK bank who continue to expand their Cyber Security … capabilities. You will be a sharp, decisive, and highly experienced Cybersecurity Incident Response Specialist looking to join a high-performing Detect & Respond Operations Team. You will thrive working under pressure, excel at solving complex problems, and have a knack for identifying and neutralising threats before they escalate. 🔍 The role … resilience. Provide clear, concise briefings and reports to senior leadership, offering insight into incidents, risks, and ongoing threat landscapes. 💡 Your background: Proven experience leading incident response operations and cybersecurity investigations. Deep understanding of cyber attack vectors, threat actors, and red team/blue team methodologies. Strong analytical skills with More ❯

support across multiple EMEA locations. Drive IT Strategy - Collaborate with global teams on security enhancements, digital transformation, and innovative solutions. Enhance Processes - Optimize SLAs, incident management, and change management to boost productivity and user experience. Security & Compliance - Spearhead IT governance, audits (ISO27001, SOC), and disaster recovery planning. … Vendor & Stakeholder Management - Build strong relationships with internal teams and external partners to ensure value and efficiency. What We're Looking For 5+ years' experience in IT infrastructure/operations management Strong technical expertise in Azure, Cisco, VMware, O365, and Microsoft server stack. Proven leadership skills with the More ❯

with the Head of IT, Applications Manager, Indirect Procurement and Legal team leads to size and implement future support requirements included 24/7 incident management for global operations. * Manage D365 project budget * Manag, lead and support relevant meetings as appropriate. These must include project progress reports, executive … role implementing and growing D365 F&O - Essential * Experience managing and implementing Power Platform solutions - Desirable * Application specific knowledge (Desirable): o Warehousing and inventory management knowledge o Vendor managed inventory knowledge o Vendor management o Production control and costings o Product information management o PLM integration experience … o Project management and accounting * Experience working with Microsoft 365, Azure Entra ID and SQL - Desirable * Agile Foundation/Practitioner - Desirable * Demonstratable experience engaging with stakeholders on all levels of a business, internal and external - Essential * A team player used to learning new skills & taking on new challenges - Essential More ❯

prioritise tickets based on severity and impact on business operations. Document all support activities, including troubleshooting steps, resolution details, and relevant information in the incident management system. Assist in the implementation of IT projects, including system upgrades, software deployments, and infrastructure enhancements. Conduct root cause analysis for recurring … in everything you do. Skills and competencies: Proven experience in a similar role, with a background in operations or software development. Knowledge of ticket management best practices, incident prioritisation and escalation, monitoring, and continuous improvement. Effective communication and interpersonal skills. Strong analytical and problem-solving abilities. Experience troubleshooting More ❯

and resolve complex data integration and processing issues, troubleshoot performance bottlenecks, and ensure high availability of critical data services with minimal downtime. Data Pipeline Management & Optimization : Oversee and optimize data pipelines (ETL/ELT) across on-premise and cloud environments, ensuring seamless data flow while proactively enhancing data throughput … performance issues and leverage advanced scripting and orchestration tools (e.g., Python, Bash, Apache Airflow) to automate workflows and reduce operational overhead. Root Cause Analysis & Incident Management : Lead post-incident reviews, perform root cause analysis for data disruptions, and implement corrective actions, while creating detailed reports and documentation … for our customers worldwide. Do you think we could be a match? We look forward to meeting you. If you are passionate about data management, enjoy sharing your knowledge and expertise, and are ready to make an impact, then we invite you to apply for this amazing job. More ❯

our customers. About the role As a Service Operations Engineer at Amiosec, you will monitor production infrastructure for faults and issues, including creation and management of security-based alerts, day to day management, etc. Working hours are Monday – Friday, 7.5 hours per day on a weekly shift rotation. … note - Due to the nature of our work, all candidates will be required to obtain and maintain UK security clearance (DV) Typical Activities Include: Incident and Major Incident Management Release and Deployment activities Fulfilling service requests such as information requests or new hardware requests Hardware provisioning activities … hosts and vCentre technologies. Experience in firewalled Network/Gateway environments Desirable: CCNP Experience of using collaboration tools e.g. Atlassian Confluence & JIRA. Mobile Device Management (MDM) knowledge. Experience with SIEM tools e.g. Splunk. Experience with VMWare, Veeam Backup. Experience with Windows server platforms. Experience of using deployment automation tools More ❯

devices to meet customer specifications. Encrypting, repairing, and re-accrediting laptops. Ensuring compliance with security protocols, including software encryption and system lockdown. Updating asset management records and maintaining audit trails. Handling incident management and request fulfilment using a Service Management toolset. What you'll bring: Experience … delivery experience, preferably in a multi-vendor environment. Strong communication, analytical, and customer service skills. High attention to detail, particularly when recording asset and incident data. It would be great if you had: Familiarity with ITSM/ITIL frameworks (experience with service and asset management tools is beneficial More ❯

business risks and the information security implications Able to identify when information security risks need to be escalated to achieve the right level of management visibility. Able to prioritise security risks and controls, differentiating the essential from the "nice to have". Able to judge how to communicate messages … or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. Support and manage budget Responsibility Responsibility of information security incident management Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. Oversee and management of security compliance … management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to More ❯

business risks and the information security implications Able to identify when information security risks need to be escalated to achieve the right level of management visibility. Able to prioritise security risks and controls, differentiating the essential from the "nice to have". Able to judge how to communicate messages … or analysis will bring diminishing returns. Can place appropriate weight on prevailing (sometimes conflicting) evidence. Support and manage budget Responsibility Responsibility of information security incident management Responsibility for security assessments and assurance activities (e.g. penetration testing) and when to use them. Oversee and management of security compliance … management and reporting in relation to any relevant regulatory or legal requirements Operational responsibility of management of third parties Responsibility for managing change management around project and change leadership. Able to judge the political and other people aspects of a situation, and tailor messages and approach to More ❯

to the on-prem corporate network infrastructure, ensuring clear communication of potential business impacts. Act as the technical SME for the network infrastructure, supporting incident, problem, and major incident management processes. Ensure capacity management of the network infrastructure, proactively identifying potential future issues and formulating mitigation … secure, resilient, and reliable operation of our corporate communications infrastructure. Qualifications and Experience: Proven experience managing communication networks with technical proficiency in: IP network management Extreme LAN switches and configuration Multi-vendor, multi-technology IP network design TCP/IP and routing protocols Cisco Viptela SDWAN LAN resilience technologies More ❯

be part of the Cryptography team within the Cyber Security Office (CSO), Global Information Security. This team provides critical cryptographic services, including Secure Key Management, Hardware Security, Application Cryptography, Strong Authentication, and PKI & Certificate services to the Group. Your primary responsibility will be to act as a liaison between … Cryptography Analyst, you will need the following: Experience in Cryptography and Information Security. ITIL Foundation certification. Bachelor's degree in Computer Science. Strong stakeholder management with the ability to influence and negotiate at all levels. Excellent attention to detail and accuracy. Ability to make informed decisions under tight deadlines … and manage multiple priorities effectively. Proficiency in MS Office applications. Some other highly valued skills may include: Relevant security or project management certifications. Background in operational environments, including incident response and change management. Strong documentation skills for operational procedures. Familiarity with SharePoint, Confluence, and JIRA. Unix/Windows More ❯

improving, this role offers the ideal opportunity to make a lasting impact. As an IT Service Manager, you’ll play a central role in incident response , service monitoring, and process optimisation, while maintaining a strong focus on governance, audit compliance, and communication. This is a hands-on role where … insight, and operational rigour all come into play. What you’ll be doing: Managing system reliability, scalability, and performance through monitoring and automation Leading incident response and resolution efforts, including stakeholder updates and post-incident reviews Driving continuous improvement initiatives based on data, feedback, and audit insights Ensuring … Overseeing infrastructure-related projects and vendor contracts to meet business needs What we're looking for: 3+ years in Service Delivery, Site Reliability, or Incident Management roles Strong understanding of infrastructure (e.g. VMs, containers, patching, certificates) Confident user of Jira and Confluence for incident, change, and knowledge More ❯

Lead () Job Number: Location: UK At AXA XL, the Cloud Platform Lead is an integral part of our cloud transformation journey, focusing on the management, optimisation, and innovation of our Azure Cloud environment. You will play a critical role in the ongoing management and optimisation of our Azure … aligned with industry standards. You will provide expert guidance and support to teams across the organisation and help troubleshoot and resolve technical issues. Platform Management: Taking ownership of the Azure PaaS Cloud platform, you will monitor its performance, reliability, and capacity. Your role will involve identifying and managing technical … be part of your role. You will assist in maintaining compliance with internal policies and external regulations, fostering a culture of security and risk management across the organisation. Incident Management: Acting as a key point of contact for resolving technical issues and incidents related to cloud services More ❯

infrastructure-as-code principles to enable fast, repeatable, and consistent provisioning of environments. Ensure cloud resources are highly scalable, reliable, and optimized for cost. Incident Management & Troubleshooting: Serve as a third-level escalation point for complex platform incidents. Quickly troubleshoot, diagnose, and resolve issues to minimize downtime and … automate routine tasks such as health checks, system hygiene, monitoring, and service maintenance. Continuously identify and implement automation opportunities to increase efficiency. Cloud Infrastructure Management: Oversee the management of global cloud infrastructure (primarily AWS) to ensure seamless integration, scaling, and resilience. Maintain services like AWS EC2, ECS, EKS … VPC, and Transit Gateways. UAT Environment Management: Build and maintain high-quality User Acceptance Testing (UAT) environments to ensure that pre-production testing mirrors production environments, allowing rigorous and reliable software validation before live releases. Monitoring & Maintenance: Perform daily monitoring and maintenance of infrastructure and services to ensure maximum More ❯

infrastructure-as-code principles to enable fast, repeatable, and consistent provisioning of environments. Ensure cloud resources are highly scalable, reliable, and optimized for cost. Incident Management & Troubleshooting: Serve as a third-level escalation point for complex platform incidents. Quickly troubleshoot, diagnose, and resolve issues to minimize downtime and … automate routine tasks such as health checks, system hygiene, monitoring, and service maintenance. Continuously identify and implement automation opportunities to increase efficiency. Cloud Infrastructure Management: Oversee the management of global cloud infrastructure (primarily AWS) to ensure seamless integration, scaling, and resilience. Maintain services like AWS EC2, ECS, EKS … VPC, and Transit Gateways. UAT Environment Management: Build and maintain high-quality User Acceptance Testing (UAT) environments to ensure that pre-production testing mirrors production environments, allowing rigorous and reliable software validation before live releases. Monitoring & Maintenance: Perform daily monitoring and maintenance of infrastructure and services to ensure maximum More ❯

a new role within our client's structure to fill critical gaps and own system health across their platforms. The successful applicant will combine incident management, system reliability engineering and stakeholder engagement to ensure our clients services are reliable, performant, and continually improving. Key Responsibilities: * Ensure performance and … Foundation * Be able to demonstrate ownership of production system health, monitoring, and alerting * Strong grasp of infrastructure components * Competent Jira and Confluence user for incident, change and knowledge management * Confident approach to project management This is an excellent opportunity and if it's something you'd like More ❯

office in Uxbridge. Description Develop and implement IT security strategies and infrastructure. Lead implementation of Security tools Lead threats and vulnerabilities assessment, analysis and management Monitor and analyse the organisation's security posture on an ongoing basis. Lead and coordinate IT security incident response efforts, continue improving the … incident management process. Ensure compliance with all relevant information security and healthcare industry regulations. Conduct and facilitate IT security audits and risk assessments. Provide training and guidance on IT security best practices. Develop and maintain relationships with external IT security entities. Manage the IT security budget effectively. Profile … Demonstrated experience in Senior IT Security Analyst or Lead role Experience in wide range of security tools Extensive experience in risk, threats and vulnerabilities management Practical knowledge of IT security frameworks and risk management methodologies. Excellent problem-solving and analytic abilities. Strong communication and stakeholders management skills More ❯

office in Uxbridge. Description Develop and implement IT security strategies and infrastructure. Lead implementation of Security tools Lead threats and vulnerabilities assessment, analysis and management Monitor and analyse the organisation's security posture on an ongoing basis. Lead and coordinate IT security incident response efforts, continue improving the … incident management process. Ensure compliance with all relevant information security and healthcare industry regulations. Conduct and facilitate IT security audits and risk assessments. Provide training and guidance on IT security best practices. Develop and maintain relationships with external IT security entities. Manage the IT security budget effectively. Profile … Demonstrated experience in Senior IT Security Analyst or Lead role Experience in wide range of security tools Extensive experience in risk, threats and vulnerabilities management Practical knowledge of IT security frameworks and risk management methodologies. Excellent problem-solving and analytic abilities. Strong communication and stakeholders management skills More ❯