351 to 375 of 450 Incident Management Jobs in the UK

every aspect. Team members are encouraged to challenge established thinking and share ideas to foster an environment of continuous improvement and shared success. What you will be doing: Infrastructure Management: Create, execute, and maintain cloud and on-premises infrastructure to support mission-critical applications, such as race telemetry and real-time analytics systems. CI/CD Pipelines: Build and … maintain CI/CD pipelines for rapid deployment and software updates. Monitoring & Alerting: Utilize advanced monitoring tools for proactive system health checks and automated incident alerts. Site Reliability: Improve system reliability through incident management, root cause analysis, and capacity planning. Security & Compliance: Follow security best practices, including access control, vulnerability management, and adherence to F1 technical … regulations. Collaboration & Communication: Work with cross-functional teams, including software developers, data engineers, and race strategists, to facilitate seamless application deployment and integration. Automation & Optimization: Automate infrastructure management and operations to enhance scalability and performance. Disaster Recovery: Develop and test disaster recovery and business continuity plans to ensure zero downtime during peak race events. More ❯

and custom development only when necessary. Capture and translate business requirements Participate in user sessions to document requirements in the form of user stories and support backlog refinement. Own incident management and issue resolution Act as the incident manager, ensuring rapid response to system issues to minimise business disruption and maintain service continuity. Advise on application enhancements … development of training materials and documentation for both administrators and end-users. Promote adoption of delivery and service methodologies Encourage consistent use of Agile (project delivery) and ITIL (service management) practices to drive efficient, compliant, and high-performing outcomes. Manage platform upgrades and feature adoption Ensure the Salesforce environment remains current by coordinating system updates and enabling new features More ❯

reduce manual workload, improving overall efficiency. Enhance Monitoring Tools : Improve tools for monitoring and mitigating site incidents, and conduct reliability audits and tests to strengthen eBay's reliability and incident management capabilities. Incident Management : Act as Incident Commander to drive resolution of major incidents, manage alarms, and ensure effective communication with leadership and partner teams. … experience in large-scale internet/server environments, including cloud computing and multi-tier architectures. Experience with delivering solutions with software engineering skills including Java, Python, GO, etc Strong incident management and leadership skills, with excellent technical triage and troubleshooting abilities, especially during crises. Expert knowledge in large-scale web operations, including web-based Java/J2EE architectures More ❯

Senior ServiceNow Developer (SecOps/IRM) 6 months Remote Inside IR35 - Umbrella only Responsibilities: Development and Customization: Configure, customize, and maintain ServiceNow SecOps and IRM modules. Incident Management: Develop and manage incident response processes, ensuring timely resolution of security incidents. Integration: Integrate ServiceNow SecOps with common SIEM tools (e.g., Splunk, Qualys) and external systems via REST APIs. … Process Automation: Implement automation workflows to streamline security operations, such as incident triage and response. Collaboration: Work with team members, customers, and external vendors to identify, prioritize, and respond to threats against the enterprise. Documentation & Compliance: Maintain comprehensive documentation of configurations, processes, and compliance-related reporting. Training & Support: Provide training and support to end-users and stakeholders on ServiceNow More ❯

including querying, regex, alerts, and dashboards setup (no need for Splunk admin knowledge). Application log analysis skills and prior experience troubleshooting issues in production environments. ITIL, ticket, and incident management skills with relevant work experience. Proactive approach to production issues, including notifying the team about ongoing and potential future issues. Ensuring client SLAs are met by managing … deliverables for critical applications and understanding IT/business SLAs. Collaborating with Development and Level 3 support teams on incident triages, release/change reviews, and application stabilization enhancements. Handling major incidents, engaging relevant teams, creating post-mortems, and ensuring incident closure. More ❯

on the SOC's performance and key metrics to senior management. The Successful Applicant A strong background in cybersecurity and experience managing a Security Operations Proven skills in vulnerabilities management, incident management, and the implementation of security protocols. Knowledge of relevant cybersecurity regulations and standards. Experience with Microsoft tools and technologies used in monitoring and threat detection. More ❯

Strong attention to detail Clear and concise communication skills, able to work effectively and democratically in a small team Flexible in approach Endpoint protection – CrowdStrike Attack surface/exposure management – RunZero Knowledge of adopting a Zero Trust approach to security(new) Knowledge of incident management runbooks Due to the volume of applications received for positions, it will More ❯

part of Apogee's Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications, the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting as Apogee's front-line … fault diagnosis and establish effective repairs through adjustment, cleaning or replacement of spare parts. Develop and implement ongoing preventative maintenance schedules. Report all activity using both Apogee and client incident management systems. Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results. Work with colleagues to help overcome new or More ❯

part of Apogee's Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting as Apogee's front-line … fault diagnosis and establish effective repairs through adjustment, cleaning or replacement of spare parts. Develop and implement ongoing preventative maintenance schedules. Report all activity using both Apogee and client incident management systems. Liaise effectively with customer contacts and Apogee Account Management team to maximise customer satisfaction and business results. Work with colleagues to help overcome new or More ❯

Defence's (MOD) military satellite communications system and ground stations. Day-to-day, you'll provide engineering support to the Network Operations Centre, ensuring smooth delivery of services and incident investigations. Provide engineering advice and knowledge to members of the Network Operations Centre. Assist in delivering and maintaining, new technologies and services into the Skynet Network. Lead major incident … Support Engineer Broad understanding of data communications. Significant experience in IP switching and routing. Previous experience or familiarity within satellite communications would be highly beneficial. Previously held responsibilities within Incident Management Qualifications for the Network Operations Support Engineer Ideally you will be qualified to CCNA level however, we value difference and don't have a fixed idea when … talk about flexible working - please ask about alternative patterns of work at interview. Closing Date: 17/07/25 Job Segment: CCNA, Cisco, Network, Engineer, CSR, Technology, Engineering, Management More ❯

productivity and performance, ensuring the most effective and efficient use of the systems. They will lead on troubleshooting system problems and customer enquiries, following agreed procedures for system and incident management, including documenting actions and outcomes. They will develop reports using varied report-writing or data extraction tools. They will be responsible for the support of Key system … interfaces Required Experience, Skills and Knowledge: Substantial experience of development and support of iTrent HR applications in particular technical configuration and management of Payroll and Core HR modules. Advanced Excel skills and a proven ability to handle and analyse large quantities of data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration More ❯

productivity and performance, ensuring the most effective and efficient use of the systems. They will lead on troubleshooting system problems and customer enquiries, following agreed procedures for system and incident management , including documenting actions and outcomes. They will develop reports using varied report-writing or data extraction tools . They will be responsible for the support of Key … system interfaces Required Experience, Skills and Knowledge: Substantial experience of development and support of iTrent HR applications in particular technical configuration and management of Payroll and Core HR modules. Advanced Excel skills and a proven ability to handle and analyse large quantities of data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database More ❯

productivity and performance, ensuring the most effective and efficient use of the systems. They will lead on troubleshooting system problems and customer enquiries, following agreed procedures for system and incident management, including documenting actions andoutcomes. They will develop reports using varied report-writing or data extraction tools. They will be responsible for the support of Key system interfaces … Required Experience, Skills and Knowledge: Substantial experience of development and support of iTrent HR applications in particular technical configuration and management of Payroll and Core HR modules. Advanced Excel skills and a proven ability to handle and analyse large quantities of data. Proven business analysis experience including process mapping, and requirements definition. Experience of leading on Database administration and More ❯

is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification … of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce … actively contribute to the organization's technology communities to foster a culture of technical excellence and growth. Vice President Expectations Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for More ❯

model water distribution networks using hydraulic modelling software (e.g. Infoworks, or similar) to mitigate risks on network interventions. Analyse and optimise water network performance to minimise leakage, improve pressure management and ensure regulatory compliance. Design diagnostic tests to identify and resolve network issues, such as head losses, leaks or pressure anomalies. Prepare technical documents, specifications, scopes for network improvements. … engineering activities. Provide technical support and guidance to operational teams and stakeholders. National & regional fire service liaison lead. Key stakeholder in the delivery of the mains cleaning programme. Support incident management requirements. Essential Qualifications and Experience: The successful candidate will be educated in a Civil or Environmental engineering discipline or related field. Minimum of 2 years of experience … in water network engineering, with a strong focus on water hydraulics. Demonstrated experience in analysing and optimising water distribution systems. Strong understanding of water network operations, including pressure management and flow analyses. Excellent problem-solving skills with an ability to work under pressure in a fast-paced environment. Valid driving license and a willingness to travel to sites as More ❯

model water distribution networks using hydraulic modelling software (e.g. Infoworks, or similar) to mitigate risks on network interventions. Analyse and optimise water network performance to minimise leakage, improve pressure management and ensure regulatory compliance. Design diagnostic tests to identify and resolve network issues, such as head losses, leaks or pressure anomalies. Prepare technical documents, specifications, scopes for network improvements. … engineering activities. Provide technical support and guidance to operational teams and stakeholders. National & regional fire service liaison lead. Key stakeholder in the delivery of the mains cleaning programme. Support incident management requirements. Essential Qualifications and Experience: The successful candidate will be educated in a Civil or Environmental engineering discipline or related field. Minimum of 2 years of experience … in water network engineering, with a strong focus on water hydraulics. Demonstrated experience in analysing and optimising water distribution systems. Strong understanding of water network operations, including pressure management and flow analyses. Excellent problem-solving skills with an ability to work under pressure in a fast-paced environment. Valid driving license and a willingness to travel to sites as More ❯

critical success factors All audits of resolved incidents are carried out. All incidents have the latest upto date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯

which will involve you been apart of an on call rota with the occasional meetings in Warwickshire/Wokingham. What will you be doing? Youll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team. Youll be proactive and Reactive within Incident Management Youll have user … Access Management & Vulnerability Management System Governance to ensure the effective operation of the services Providing Out of Hours Support via an On-Call Rota. What youll bring Youll bring experiencewith supporting OSS applications from a 2nd and 3rd Line level Youll have the experience of working with developers/vendors implementing fixes or improvements to systems Experience of More ❯

quality services, and you will ensure smooth and seamless adoption of new services throughout the organisation as part of business critical change processes. You will be centrally involved in Incident Management through to resolution across key services, ultimately helping make a significant impact on the delivery of IT services across the group. Relationship-building will be key, both … a similar IT Service Manager/IT Service Delivery role. A strong level of understanding and professional experience with ITIL. ITIL certifications (desirable, but not essential). Service Transition. Incident Management. Job Offer Starting salary of £40,000 - £42,000 . 12% company pension contribution. Annual bonus. + more. More ❯

which will involve you been apart of an on call rota with the occasional meetings in Warwickshire/Wokingham. What will you be doing? Youll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team. Youll be proactive and Reactive within Incident Management Youll have user … Access Management & Vulnerability Management System Governance to ensure the effective operation of the services Providing Out of Hours Support via an On-Call Rota. What youll bring Youll bring experiencewith supporting OSS applications from a 2nd and 3rd Line level Youll have the experience of working with developers/vendors implementing fixes or improvements to systems Experience of More ❯

which will involve you been apart of an on call rota with the occasional meetings in Warwickshire/Wokingham. What will you be doing? Youll have day to day management of the OSS suite of services and underlying infrastructure as part of a 2nd Line team. Youll be proactive and Reactive within Incident Management Youll have user … Access Management & Vulnerability Management System Governance to ensure the effective operation of the services Providing Out of Hours Support via an On-Call Rota. What youll bring Youll bring experiencewith supporting OSS applications from a 2nd and 3rd Line level Youll have the experience of working with developers/vendors implementing fixes or improvements to systems Experience of More ❯

Antivirus and Anti-malware Protection Firewall compliance checks and Access Controls - regular audits of rules to ensure unauthorised access and threats are being blocked & access controls are implemented correctly. Incident Identification - helping to recognise and confirm potential incidents through alerts, logs and user reports, responding to potential security breaches or cyber-attacks. (containment, mitigating the damage, investigating root cause … hands on experience working in a similar Cyber Engineering role with a working knowledge of SonarQube, Nessus and Ivanti and a broad experience spanning Vulnerability Scanning & Reporting, Endpoint Security, Incident Management & System Hardening. Security Clearance: Must hold an active SC clearance If you're interested in hearing more about this opportunity, please submit your application. Reasonable Adjustments: Respect More ❯

to fostering a culture of security awareness and operational excellence, directly impacting the company's ability to achieve its ambitious goals. Spearhead the development of Duffel's Information Security Management System (ISMS) and guide the organisation through SOC 2 certifications. Implement and continuously improve security policies and technical controls, ensuring alignment with industry best practices and operational excellence. Monitor … de-identification, and data lifecycle management. Develop and execute internal audit programs, and effectively respond to external audits and due diligence requests. Leverage your technical knowledge to define risk management plans, secure vendor solutions and meet third party requirements. Actively contribute to Duffel's security awareness program, fostering a strong security culture throughout the organisation. Manage Vendor Security Assessment … operations and drive continuous improvement of these processes. Support the implementation and enhancement of Incident Management and Vulnerability Management policies. Partner with our Legal team to ensure security practices align with legal and regulatory requirements, particularly concerning data privacy and protection. What we're looking for in you: Strong software and cybersecurity technical background, including experiences with More ❯

within it – to scope and develop high-level, complex information dashboards. With a particular focus on population pressures - spanning volume and complexity - this will include links to modelling, risk management and contingency planning processes, and to forthcoming incident management and intelligence monitoring tools. Offer advice and/or mentoring support to operational colleagues in data-related or … analytical roles to support their professional development. Support Management Information assurance and improvement across SPS, with contributions to data quality and documentation efforts as part of SPS’s data strategy project. Drafting of reports and/or responses to Ministerial Correspondence, Parliamentary Questions, Freedom of Information requests and any other official correspondence relating to MI or Analysis for approval More ❯

critical success factors All audits of resolved incidents are carried out. All incidents have the latest upto date information and Taskings are relevant and being progressed. Ensure that the incident record is kept up to date throughout the incident lifecycle. Responsible for all incidents within the incident management solution. Tickets owned are notified/escalated as More ❯