351 to 375 of 738 Incident Management Jobs in the UK

Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team leadership More ❯

Manage or another ITSM tool (ServiceNow/Remedy/Autotask) Operational understanding and experience working in ITIL aligned environments including an understanding of SLAs, Incident Management, Service Request Fulfilment and Change Management Ability to demonstrate excellent troubleshooting skills Ability to demonstrate strong team working and team leadership More ❯

Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and … of innovative technologies and practices. Technical Analysis: Lead technical analysis and estimation efforts for custom-built applications. Best Practices: Drive the adoption of release management and automation best practices. Incident Management: Ensure thorough root cause analysis and prompt remediation during any incidents or outages. Vendor Coordination: Work More ❯

CoE you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports. Your key responsibilities In joining the SaaS … processes to enhance team performance. Take the lead during critical incidents and outages, managing communication with internal stakeholders and driving resolution. Participate in post-incident reviews to identify root causes and implement preventive measures to avoid recurrence. To qualify for the role you must have Technical Expertise Strong experience … cross-functional teams. Ability to manage time effectively, prioritize tasks, and work under pressure in a fast-paced environment. Strong analytical skills and change management skills as well as the ability to independently drive initiatives forward Identifies opportunities to improve processes and strategies Able to manage a range of More ❯

and resilient IAM solutions for large corporate organisations. Experience with IAM engineering experience across authentication, authorisation, single sign-on, multi-factor authentication, identity lifecycle management, OAuth2.0, OpenID Connect, SAML and policy management Knowledge of Site Reliability Engineering, automation, observability, incident management, resilience, disaster recovery, high availability … documentation IAM engineering experience, authentication, authorisation, single sign-on, multi-factor authentication, user lifecycle management, hands on CI/CD approaches and technologies Experience with Ping Identity/Okta/ForgeRock (product platform experience, system integration, , security features, extensions Expertise with JavaScript, Java, Python, and must be comfortable with More ❯

to grow and evolve, we are seeking a dynamic and experienced Head of Risk to join our team. Responsibilities Develop and maintain a risk management framework, ensuring compliance with regulations Implement Wind-Down Planning and Business Continuity strategies Strengthen Operational Resilience and oversee Incident Management Provide oversight … of IT Audit Compliance and cybersecurity risks Collaborate with leadership to integrate risk management into daily operations Promote risk awareness across the organization Requirements Strong experience in risk management, operational resilience, and compliance in FinTech or financial services In-depth knowledge of regulatory frameworks and risk methodologies Proven … ability to work cross-functionally with teams and senior management to identify, evaluate, and mitigate risks effectively Certifications such as IRM, ICA Certificate in Risk Management preferred Strong leadership, analytical, and communication skills What we offer First-hand international experience in the payment processing industry Competitive salary, Health More ❯

and replacing those runbooks with automation wherever viable Supporting junior members of the team to adopt best practice Participating in 24x7 on-call rotation, incident response, escalation, RCA and blameless post-mortems Ideal Experience What you'll need: At least 3 years' experience within a production, SaaS company (preferably … of stream processing technologies like Kafka would be useful Experience working with ITSM systems like JSM, Zendesk or ServiceNow Experience building/maintaining automated incident management workflows Experience developing with containers and container orchestration (Docker & Kubernetes) Working knowledge and experience with Agile software development practices Strong communication, collaboration … Computer Science, a related technical discipline, or equivalent experience Financial Services experience (or similar regulated industry) a bonus, but not essential Experience participating in Incident Response What You Get in Return: Impactful Work: Be part of a growing startup where your contributions make a real difference. Generous Leave: Enjoy More ❯

escalate, investigate, and coordinate mitigation of security events relative to anomalies detected and escalated by the Cyber Fusion Centre (CFC) according to Experian's Incident Response Plan. This team member will join a new, growing team of specialized, advanced responders to support escalations of complex or prioritized matters from … information assets. These threats may include phishing, malware, network attacks, and suspicious activity. You will work with end-users, partners, technical support teams, and management to ensure remediation and recovery from these threats. Use analytics & data collected from endpoints, environmental logging, and a variety of other sources to maximize … in on-call schedule or work outside of normal work hours to manage cybersecurity incidents. You will report to the CFC Senior Director of Incident Management and Security Operations. Main Responsibilities include: Conduct advanced incident response activities to investigate and contain complex and larger-scale cybersecurity matters More ❯

them with a "no surprises in production" mindset. In addition, you will have a major role in evolving the infrastructure as code and configuration management we use to both keep the lights on for our existing on-prem databases and transition them into the cloud. This is a business … as such, significant leadership and communication experience is required. What you'll do: Infrastructure Automation: Design, implement, and maintain automated infrastructure provisioning and configuration management using Python, Ansible, and Typescript CDK to ensure consistency and scalability. Monitoring and Alerting: Set up monitoring and logging systems to proactively detect and … address potential issues, ensuring optimal performance and reliability, in environments like on-prem Prometheus/Thanos, as well as Grafana Cloud and Loki. Database Management: Manage hundreds of on-prem PostgreSQL databases, including performance tuning, backups, disaster recovery strategies, and their active/passive counterparts in AWS. Collaboration: Work More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

workingclosely with cross-functional teams to ensure the products meet the highestsecurity standards and address customer needs. You’ll play a critical role in incident response, swiftly investigating andmitigating security breaches to minimize their impact and proactively monitorand detect emerging threats and communicate findings to stakeholders. Additional responsibilities include … to ensure compliance withregulatory requirements and industry best practices. - Protecting systems by defining access privileges, control structures, andresources. - Implement and maintain security controls. - Providing incident response in the event of a security incident or breach. - Monitoring systems and networks for intrusions, attacks and unusual activity. - Keeping up to … designing and implementing secureapplication architectures, including authentication mechanisms, accesscontrols, encryption, and secure communication protocols Who we’re looking for You’ll have experience in incident management processes and tools, as well asworking with APIs (Application Programming Interfaces) for integrating securitysolutions. This role also requires experience of key cybersecurity More ❯

them with a "no surprises in production" mindset. In addition, you will have a major role in evolving the infrastructure as code and configuration management we use to both keep the lights on for our existing on-prem databases and transition them into the cloud. This is a business … as such, significant leadership and communication experience is required. What you'll do: Infrastructure Automation: Design, implement, and maintain automated infrastructure provisioning and configuration management using Python, Ansible, and Typescript CDK to ensure consistency and scalability. Strong programming skills in these areas is a must have . Monitoring and … address potential issues, ensuring optimal performance and reliability, in environments like on-prem Prometheus/Thanos, as well as Grafana Cloud and Loki. Database Management: Manage hundreds of on-prem PostgreSQL databases, including performance tuning, backups, disaster recovery strategies, and their active/passive counterparts in AWS. Collaboration: Work More ❯

do the heavy lifting About the role Senior Engineering Managers at Lendable are a unique breed, combining strategic insight, technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project … an impact Manage and mentor your Engineering Managers to ensure that they and their teams are high performing across our pillars of delivery, people management, technology and cross functional collaboration. Own and optimise the delivery process to ensure features reach customers efficiently, contributing directly to quarterly and yearly OKRs … strategic trade-offs between short-term deliverables and long-term technical investments. Ensure high-quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team's area. Facilitate cross-team collaboration to align on shared More ❯

Provide customer service to internal and external customers to ensure a consistent experience. Adopt a proactive approach towards all client activities. Day to day incident management and proactive monitoring of IT Security Systems and associated platforms and components Coordinate small teams delivering security related work packages in line … functions and applications in line with IT industry standards. Demonstrates awareness of health and safety at work. Firewall and network security configuration AV, Patch Management, Endpoint Protection and EDR technologies, Crowd strike preferred. Competencies & Key Success Factors Proactively managing the security landscape for our customers both internally and externally More ❯

escalate, investigate, and coordinate mitigation of security events relative to anomalies detected and escalated by the Cyber Fusion Centre (CFC) according to Experian's Incident Response Plan. This team member will join a new, growing team of specialized, advanced responders to support escalations of complex or prioritized matters from … assets. These threats may include phishing, malware, network attacks, suspicious activity. Also, you will involve working with end-users, partners, technical support teams, and management to ensure remediation and recovery from these threats.?Use analytics & data collected from endpoints, environmental logging, and a variety of other sources to maximise … in on-call schedule or work outside of normal work hours to manage cybersecurity incidents. You will report to the CFC Senior Director of Incident Management and Security Operations. Main Responsibilities include:- Conduct advanced incident response activities to investigate and contain complex and larger-scale cybersecurity matters More ❯

the heavy lifting. About the role Engineering Managers at Lendable are a unique breed, combining strategic insight, hands-on technical leadership, and strong people management to shape and evolve our engineering teams. They operate at the convergence of business goals, technical execution, and team coaching, ensuring that every project … strategic trade-offs between short-term deliverables and long-term technical investments. Ensure high-quality output by establishing best practices in quality assurance and incident management, tracking metrics such as uptime and incident reduction in the team's area. Facilitate cross-team collaboration to align on shared … training, and fostering a continuous learning and improvement culture. Ability to strategically guide technical decisions without being a blocker, with familiarity in technical debt management, architectural planning, and quality assurance best practices. Exceptional communication and collaboration skills, with experience facilitating joint planning and maintaining alignment across multiple teams and More ❯

Daily Operational checks and tasks and transferring to other teams within IT where necessary Liaise with third party suppliers to resolve issues Alert IT Management to significant issues Following Incident management and Request fulfilment processes Assist with documentation of Service Desk procedures Assist with developing and maintaining … Configuration Management Database Shadow external suppliers during installations/upgrades Provide planned assistance with IT Projects Provide analysis of Infrastructure and documentation of procedures as required Update knowledge base with resolution information Undertake any other project work as required More ❯

Team Leadership & Development: Lead and mentor a highly skilled team of platform engineers, fostering a culture of innovation, accountability, and collaboration. Provide guidance, performance management, and professional development opportunities. Drive a culture of continuous improvement of development and infrastructure standards, ensuring sustained technology value for the business. Platform Architecture … and introduce new tools, frameworks, and processes that improve efficiency and scalability. Operational Excellence: Define and implement best practices for monitoring, alerting, automation, and incident response to ensure a reliable platform with high uptime and optimized performance. Security & Compliance: Partner with security teams to ensure that the platform complies … with industry regulations and standards, including data protection, privacy, and security best practices (e.g., GDPR, SOC 2, etc.). Cost Management: Optimize platform operations and infrastructure for cost-efficiency, particularly in cloud environments. Implement monitoring and alerting to keep cloud and infrastructure costs under control while maintaining performance. Vendor More ❯