401 to 425 of 738 Incident Management Jobs in the UK

market accounts to enterprise-level customers including public sector. AWS Managed Services (AMS) is designed to accelerate cloud adoption, it simplifies deployment, migration, and management using automation and machine learning, backed up by a dedicated team of Amazon employees. AWS Managed Services provides ongoing management of the AWS … infrastructure. It automates common activities such as change requests, monitoring, patch management, security, and backup services, and provides full life-cycle services to provision, run, and support your infrastructure. We are looking for someone that is at the forefront of transformational technology and has experience assisting enterprise customers take … be a dynamic professional capable of serving as AWS's ambassador within customer environments, skillfully leading discussions with senior leadership on critical aspects including incident management, risk assessment, and cloud best practices. Your role requires strategic thinking to help customers leverage AWS cloud solutions for maximum efficiency and More ❯

computer infrastructure, information systems and to ensure the organization maintains an acceptable risk posture. The Senior Information Security Analyst is highly engaged in risk management and mitigation, including evaluating vendor risk, examining vendor contracts for terms of service, understanding third-party risk, and data privacy issues. The analyst serves … selection criteria to identify appropriate security solutions to support strategic, operational needs, and security requirements. Participate in the development and testing of the security incident response plan, act as the incident response leader. Develop security, risk, and compliance reports and alerts. Participate in the yearly review of policies … s. Evaluate and implement CIS critical security controls where necessary. Will provide input into cybersecurity strategic roadmap and annual budget. Adhere to applicable change management policy and procedure. Qualifications: Bachelor's degree required; advanced degree highly desirable. Candidates must possess significant analytical skills, which evolved from early academic training More ❯

Expertise Experience in Operations: You have experience managing production systems, responding to incidents, and implementing best practices. You are familiar with monitoring, logging, and incident management and have hands-on experience with deployment, configuration, and troubleshooting in live production systems. Experience with Messaging Systems: You have experience with … major cloud platforms such as AWS, Azure, or GCP is highly desirable. Advanced Linux Administration Skills: Familiarity with Linux system administration tasks, including package management, service configuration, performance monitoring, and basic scripting, is a significant advantage. Containerization Technologies: Experience with containerization technologies such as Docker and Kubernetes is a More ❯

3200+ schools in 60 countries. Veracross is five product brands in one global tech company: Veracross SIS is a one-person, one-record school management platform Magnus Health provides cloud-based Student Health Record (SHR) solutions Digistorm connects with their communities through Digistorm Websites, Digistorm Funnel, and Digistorm Apps. … being and connects teachers, students, and families. Firefly provides an online learning space for students and teachers About The Team The Veracross Integrated Treasury Management Team helps schools run their finance functions. The team owns all aspects of Veracross's financial suite including accounting, accounts receivable and accounts payable. … The Treasury Management team builds solutions that solve problems for the schools' financial departments. We are a team of accounting and payment experts who understand what it takes to build an industry leading solution that helps schools operate effectively. This team focuses on continuous improvement of automated and manual More ❯

Engineers. IT Support/Cloud Support/Infrastructure Support must have strong documentation skills, able to adhere to processes and procedures as well as incident management/escalations from the Service Desk, we are here waiting to invest in your career if you are dedicated and have a More ❯

Engineers. IT Support/Cloud Support/Infrastructure Support must have strong documentation skills, able to adhere to processes and procedures as well as incident management/escalations from the Service Desk,... we are here waiting to invest in your career if you are dedicated and have More ❯

documenting service calls in the global system. Meeting SLAs through timely ticket management. Diagnosing incidents and participating in problem-solving groups. Using ServiceNOW for incident management and continuous improvement. Qualifications for Success: Experience in an IT organization, preferably in End User Support roles. Strong interpersonal skills supporting diverse More ❯

techniques, leveraging internal resources and training to grow professionally. Able to function efficiently during high-pressure situations, following procedures to ensure consistent performance in incident management. Education and Professional Experience University Degree/Diploma in Cyber Security or Equivalent experience Other IT certifications or experience such as CISSP, COMPTIA More ❯

in cybersecurity. Work with the latest, cutting-edge technology. You will be part of a 24/7 SOC team involved in high-level Incident Response, proactive threat hunting, and developing detection and use-case capabilities. You'll work alongside the engineering team to optimize tuning opportunities. Candidates MUST … Cybersecurity qualifications, certifications, or degrees e.g., CySA+, CompTIA SEC+, or similar experience. Microsoft SC-200 certifications are desirable. Strong knowledge of threat actor methodologies, incident response, and forensic investigations. This company has a clear vision, excellent leadership, and top tech talent. They offer impressive clients, flexible working, and a … supportive environment. Responsibilities: Lead escalated Cyber Incident Management, including Major Incidents and analysis for ongoing investigations. Conduct proactive threat hunts, RCAs, and develop detection capabilities. Monitor and investigate security alerts from SIEM platforms like MS Sentinel, AlienVault, or Splunk. Respond to security alerts, incidents, and requests, managing threats More ❯

in cybersecurity. Work with the latest, cutting-edge technology. You will be part of a 24/7 SOC team involved in high-level Incident Response, proactive threat hunting, and developing detection and use-case capabilities. You'll work alongside the engineering team to optimize tuning opportunities. Candidates MUST … Cybersecurity qualifications, certifications, or degrees e.g., CySA+, CompTIA SEC+, or similar experience. Microsoft SC-200 certifications are desirable. Strong knowledge of threat actor methodologies, incident response, and forensic investigations. This company has a clear vision, excellent leadership, and top tech talent. They offer impressive clients, flexible working, and a … supportive environment. Responsibilities: Lead escalated Cyber Incident Management, including Major Incidents and analysis for ongoing investigations. Conduct proactive threat hunts, RCAs, and develop detection capabilities. Monitor and investigate security alerts from SIEM platforms like MS Sentinel, AlienVault, or Splunk. Respond to security alerts, incidents, and requests, managing threats More ❯

delivery according to planned scope, budget, and milestones Supporting in de-escalations of critical customer situations Supporting critical customer situations in conjunction with Major Incident Management (MIM), SAP Enterprise Cloud Services Customer Office teams and SAP Product Support, as applicable Contributing to customer release and maintenance activities Supporting … customers on technical requirements throughout their lifecycle within the SAP Enterprise Executing and supporting problem management and continuous improvement Contributing to the liaison with different SAP stakeholders, esp. Virtual customer success partner involved in the accounts, to ensure customer success Supporting in reviewing account status and analysing if account … years’ experience with multi-national software/IT organizations. 5 years of SAP Basis S/4HANA knowledge. 2+ Cloud knowledge (e.g. through Solution Management, Consulting and/or Delivery Program management). Why Us We are one of the fastest-growing large tech companies in the world More ❯

normalized and/or dimensional data models and DDL generation; carries out transformation and migration of data through scripts or stored procedures. Owns Problem Management whereby incidents are assessed for any recurring patterns, designs technical procedures for regular requests/changes, develops and reviews action plans (such as maintenance … deployment, upgrades, etc) and associated documentation. Provides technical oversight of Incident Management to the team members and assists team members in the design of technical procedures for complex scheduled changes to ensure that best practices are being used. Assists the Team Manager in reviewing the team's work … and in overseeing client capacity and change management. Makes, manages and meets client commitments in conjunction with fellow team members. Prepares client status and incident reports, reviews client reports on a recurring basis, responds to client requests and enquiries, and maintains alignment with a client's operating procedures. Participates More ❯

our engineering operations, bringing together SRE principles and modern platform engineering practices. This includes combining principles of SRE - such as service-level reliability, observability, incident response - with platform engineering practices like GitOps, Infrastructure as Code, DevSecOps automation, and self-service enablement, to help development teams ship faster, safer, and … efficiently. What you'll be doing: Designing and operating highly reliable, scalable, and secure Azure-based platforms Applying SRE principles like SLOs, observability, and incident management to drive service reliability Building Infrastructure as Code using Terraform (v1.7+) and GitOps workflows Enabling teams through platform tools, reusable Terraform modules … Functions, Logic Apps, etc.) Improving monitoring and alerting with Datadog, Grafana, ELK, and proactive failure detection Participating in the on-call rota and leading incident response workflows and blameless postmortems Coaching engineers, upskilling teams, and contributing to a culture of continuous improvement Driving cost awareness through FinOps practices and More ❯

skills required for the role. What you'll be doing Manage and take ownership of support request, issues, incidents, and defects across the platforms. Management of incidents across the platforms. Input into the root cause analysis and incident post-mortems off the back of service restoration. Troubleshooting and … resolving issues and incident for first contact resolutions. Accountable for proactively managing and prioritising ticket queue and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA's and procedures within our ITSM system. Contribute effectively to the establishment and maintenance of the … Platform departmental knowledge, documenting clear instructions and known fixes. Experience & Qualifications Demonstratable experience within the support space Demonstratable experience within the Incident & Problem space. Client-centric approach with ability to be flexible with workload patterns. Demonstratable experience with Incident Management tools and processes across Agile spaces. A More ❯

your CV and I will look to speak with you as soon as possible. Keywords: service desk, windows, Microsoft, 1st line support, IT support, incident management, ticketing systems, troubleshooting, Active Directory, password resets, technical support, remote support, customer service, helpdesk, Microsoft Office support, Windows support, hardware support, software … support, call logging, SLA management, fault diagnosis, ITIL More ❯

your CV and I will look to speak with you as soon as possible. Keywords: service desk, windows, Microsoft, 1st line support, IT support, incident management, ticketing systems, troubleshooting, Active Directory, password resets, technical support, remote support, customer service, helpdesk, Microsoft Office support, Windows support, hardware support, software … support, call logging, SLA management, fault diagnosis, ITIL More ❯

our tools and platforms Collaborate with the team to troubleshoot and resolve issues, shadowing and learning from Mid and Senior-level Engineers Aligns to incident response processes, helping with root cause analysis and problem resolution during incident management sessions Take ownership and pride in the work delivered More ❯

seeks an attorney with significant experience in data governance, privacy, cybersecurity, and emerging artificial intelligence issues to provide strategic legal advice on data risk management and innovation priorities. This role reports to the Assistant General Counsel - Data Governance, Privacy, and Cybersecurity and collaborates with legal, business, and functional teams … regulations, and guidance. The candidate must have strong analytical skills and deliver pragmatic, business-oriented legal services in a fast-paced technology environment. Project management and prioritization skills are essential, along with the ability to provide strategic insights for compliance and governance in emerging data and technology law areas. … multiple jurisdictions, including cyber disclosures to regulators like the SEC. Healthcare laws are a plus. Ability to synthesize legal themes across jurisdictions for risk management advice in multi-country projects. Experience managing outside counsel and liaising with experts such as law firms, consultants, and forensic specialists. Ability to understand More ❯

security procedures and processes aligned with security strategy and policies, considering risks and legal/regulatory constraints. Lead ITIL processes, ensuring mitigation controls and incident responses are appropriate, timely, and professional. Make incident management decisions within a defined scope. Provide security advice and consultancy to internal and More ❯

network segmentation, or hybrid cloud connectivity Familiarity with Agile methodologies and ability to support ARTs in an advisory capacity Applied understanding of IT Service Management (ITSM), including change, configuration, and incident management processes Strong communication skills with ability to brief executives and collaborate with engineers across mission More ❯

continuous. "People first" culture The Latest, cutting-edge technology You will join a 24/7 SOC team, involved in the highest level of Incident Response activities, proactive threat hunting and development of detection and use-case capabilities. You'll be working alongside the engineering team to help find … or similar experience. Microsoft SC-200 Certs are desirable. Excellent communication skills A strong knowledge of sophisticated threat actor methodologies, along with experience in incident response and forensic investigations. This business has a clear picture of where they want to be, have the right individuals steering the ship and … exceptional tech talent leading the way. Impressive customers, flexible working and a company who truly care. Responsibilities: Leading escalated Cyber Incident Management, including Major Incidents and 2nd/3rd line analysis for ongoing investigations. Carrying out proactive threat hunts, RCAs, creation of detection capabilities Monitor/hunt security More ❯

continuous. “People first” culture The Latest, cutting-edge technology You will join a 24/7 SOC team, involved in the highest level of Incident Response activities, proactive threat hunting and development of detection and use-case capabilities. You’ll be working alongside the engineering team to help find … or similar experience. Microsoft SC-200 Certs are desirable. Excellent communication skills A strong knowledge of sophisticated threat actor methodologies, along with experience in incident response and forensic investigations. This business has a clear picture of where they want to be, have the right individuals steering the ship and … exceptional tech talent leading the way. Impressive customers, flexible working and a company who truly care. Responsibilities: Leading escalated Cyber Incident Management, including Major Incidents and 2nd/3rd line analysis for ongoing investigations. Carrying out proactive threat hunts, RCAs, creation of detection capabilities Monitor/hunt security More ❯

continuous. “People first” culture The Latest, cutting-edge technology You will join a 24/7 SOC team, involved in the highest level of Incident Response activities, proactive threat hunting and development of detection and use-case capabilities. You’ll be working alongside the engineering team to help find … or similar experience. Microsoft SC-200 Certs are desirable. Excellent communication skills A strong knowledge of sophisticated threat actor methodologies, along with experience in incident response and forensic investigations. This business has a clear picture of where they want to be, have the right individuals steering the ship and … exceptional tech talent leading the way. Impressive customers, flexible working and a company who truly care. Responsibilities: Leading escalated Cyber Incident Management, including Major Incidents and 2nd/3rd line analysis for ongoing investigations. Carrying out proactive threat hunts, RCAs, creation of detection capabilities Monitor/hunt security More ❯

a proactive mindset, technical expertise, and a passion for problem-solving to resolve incidents, optimize performance, and implement continuous improvements. Key Responsibilities: Network Monitoring & Incident Management: Monitor network infrastructure using advanced tools to ensure optimal performance. Diagnose and resolve network issues affecting availability and reliability. Respond promptly to … alerts, escalating unresolved issues appropriately. Ticket Management: Handle incidents, problems, and change requests using ticketing systems. Maintain comprehensive and up-to-date ticket documentation. Prioritize tickets to meet service level agreements (SLAs). Troubleshooting & Root Cause Analysis: Perform diagnostics, testing, and troubleshooting of network incidents. Conduct root cause analyses … and propose preventive measures. Change Management & Maintenance: Participate in scheduled maintenance and network upgrades. Document actions and adhere to change management protocols. Customer Support & Communication: Act as a primary point of contact for customer technical queries. Provide clear and timely updates during incidents or maintenance. Service Improvement & Reporting More ❯

to incoming client requests via telephone and web portal. Identify, assess criticality, and prioritise resolution of all new and existing issues, via the Clinisys incident management system. Research, manage, and document issues and document resolutions while effectively communicating status and partnering with the client. Work independently to resolve … Manage and document resolution process and effectively communicates updates to the client. Coach less experienced staff in maintaining low personal backlog using established case management best practices. Create training documentation. Maintain high Client Satisfaction Scores. Stay current with product and industry updates and changes. Identify the need to escalate … and non-technical clients and staff at all organisational levels. Excellent analytical and problem-solving skills. Excellent interpersonal and professional communication skills. Strong time management and organisational skills. Ability to understand and articulate technical concepts and derive solutions Ability to deal with complex and challenging client issues Demonstrated ability More ❯