426 to 450 of 1,206 Incident Management Jobs in the UK

technology and AI-enabled services. This is a high-profile, enterprise-scale leadership position at the intersection of AI, cyber security, operational resilience, supplier management and technology risk.As the FCA expands its use of AI, including emerging agentic capabilities, it needs a leader who can ensure its systems remain … department of around 70 colleagues across London, Leeds and Edinburgh. You will oversee critical digital and AI services, including AI live service, Service Desk, Incident Management, Cyber Security Operations and Supplier Management, while managing technology supplier spend of approximately 80 million.What you will drive:Secure ...

Site Reliability Engineering, cloud operations, and modern software delivery practices with a passion for building high-performing engineering teams. You will lead reliability strategies, incident management, automation initiatives, and continuous improvement efforts, while partnering closely with product, engineering, and business stakeholders to align technology outcomes with organisational objectives. … World Check verify Applications.Define and implement SLOs, SLIs, and error budgets; maintain reliability scorecards and drive improvements through engineering backlogs.Act as Major Incident Commander during critical outages; lead blameless post-incident reviews and ensure learnings are institutionalized.Drive automation-first mindset across incident response, deployment, compliance, and observability.Collaborate ...

have moved more into a Service Delivery/Project Manager capacity. Looking after 3 data centres, you will be responsible for: Customer service delivery Incident management Project management Infrastructure future planning/strategy Vendor management As the IT Operations Manager, you will liaise with ...

Marella Cruises, coordinating all teams and capabilities to keep our infrastructure, software, and applications running smoothly across the cruise business. Taking ownership of incident and problem management, you'll issue timely communications to stakeholders whilst enabling delivery teams to maintain full ownership of resolution, including out-of-hours … Maintaining a solid understanding of the application landscape and business functionality, you'll stay well connected with key SMEs and technology stakeholders to support incident response. There'll be some travel involved to support operations and experience our amazing cruise product first-hand. About You Solid experience building ...

Site Reliability Engineering, cloud operations, and modern software delivery practices with a passion for building high-performing engineering teams. You will lead reliability strategies, incident management, automation initiatives, and continuous improvement efforts, while partnering closely with product, engineering, and business stakeholders to align technology outcomes with organisational objectives. … World Check verify Applications. Define and implement SLOs, SLIs, and error budgets; maintain reliability scorecards and drive improvements through engineering backlogs. Act as Major Incident Commander during critical outages; lead blameless post-incident reviews and ensure learnings are institutionalized. Drive automation-first mindset across incident response, deployment ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial AwarenessKey ResponsibilitiesPayment Platform Ownership• Own the end-to-end payment card processing … service issues.• Maintain operational procedures, technical documentation, and support models.• Ensure compliance with industry standards, including PCI DSS and P2PE requirements.Team LeadershipProject and Change Management• Lead the delivery of payment-related projects and strategic initiatives.• Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes.• Manage project plans ...

technical and process perspective. Provide a consistent smooth operation of live systems and drive all on-call support issues. Design and operate a new incident tracking process to ensure root causes are found and remediated in a timely fashion by the development team. Create and maintain high end monitoring … experience in a senior or lead SRE role, with a strong track record of building and maintaining highly reliable infrastructure and services. Expertise in incident management, including incident response, resolution, and post-mortem analysis. Proficiency in monitoring, alerting, and observability tools such as Prometheus, Grafana, ELK stack ...

administration and operation of cloud and on-premise infrastructure. Maintain and support Windows Server and Linux environments. Assist with the deployment, configuration and management of Microsoft Azure services. Support virtualisation and enterprise hosting platforms. Assist with the administration of Kubernetes and OpenShift environments. Monitor infrastructure performance, availability and capacity. … Support incident resolution, problem management and service request activities. Assist with backup, disaster recovery and business continuity processes. Implement infrastructure changes in line with established standards and procedures. Contribute to automation and Infrastructure as Code initiatives. Maintain technical documentation and operational procedures. Work closely with senior engineers ...

administration and operation of cloud and on-premise infrastructure. Maintain and support Windows Server and Linux environments. Assist with the deployment, configuration and management of Microsoft Azure services. Support virtualisation and enterprise hosting platforms. Assist with the administration of Kubernetes and OpenShift environments. Monitor infrastructure performance, availability and capacity. … Support incident resolution, problem management and service request activities. Assist with backup, disaster recovery and business continuity processes. Implement infrastructure changes in line with established standards and procedures. Contribute to automation and Infrastructure as Code initiatives. Maintain technical documentation and operational procedures. Work closely with senior engineers ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership * Own the end-to-end payment … Maintain operational procedures, technical documentation, and support models. * Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team Leadership Project and Change Management * Lead the delivery of payment-related projects and strategic initiatives. * Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. * Manage project plans ...

Secrets Management Engineering - SRE Platform Engineer - VP - London location_on London, Greater London, England, United Kingdom Who We Are Goldman Sachs is a leading global investment banking, securities and investment management firm that provides a wide range of services worldwide to a substantial and diversified client base that … services. Monitor system performance, reliability, and security, proactively identifying and resolving issues. Troubleshoot and resolve issues across all environments, owning root cause analysis and incident management post‐mortems. Infrastructure Transformation, Management, and Security Automate infrastructure provisioning, configuration, and deployment processes with a focus on security and reducing ...

SDLC) using Agile/SCRUM practices, and partner with product, QA, and operations to deliver reliable production services. The role combines technical leadership, people management, and hands-on engineering to ensure performance, observability, security, and cost-effective operation of cloud-native systems.Key ResponsibilitiesLead, mentor, and grow multiple engineering teams … safe delivery and automated releases.Collaborate with SRE and Ops on monitoring, observability, logging and tracing (Prometheus, Grafana, ELK, Jaeger/Zipkin) to ensure SLAs, incident response and release & incident management.Drive performance tuning, capacity planning and cost optimization for cloud environments and container orchestrations (Kubernetes, Docker).Design and enforce ...

environmental inspections using standardized checklists at AWS permitted/owned sites during pre-PFHO construction. Monitor General Contractor performance with permit conditions, Construction Environmental Management Plans (CEMPs), and environmental regulations. Review and approve CEMPs submitted by contractors.- Compliance & Risk ManagementWork with Construction teams and local Regional Environmental Engineers … regulatory requirements. Manage environmental incidents and non-compliances, coordinating responses with regulatory agencies as needed. Provide technical support to construction teams on environmental matters.- Incident Management & Continuous ImprovementParticipate in incident investigations and corrective action development. Ensure Root Cause Analyses and Corrections of Errors are completed on time. ...

escalate incidents to relevant resolver groups. Configure and optimise event monitoring and alerting solutions. Develop and maintain monitoring dashboards. Support continuous improvement of event management processes and best practices. Work closely with customer stakeholders, service teams and operations staff. Essential Skills Strong ITIL Event Management and Incident Management experience. Hands-on experience with monitoring tools such as: SolarWinds (NPM, SAM, NTA, VMAN) BMC TrueSight/Discovery SCOM Riverbed NetIM WhatsUp Gold Tanium Tripwire Experience within NOC, Service Operations or Infrastructure Monitoring environments. Excellent stakeholder engagement and communication skills. This is an excellent opportunity to join ...

join a forward-looking ICT Team and help shape the systems that support a modern Blue Light Service. Working alongside our experienced System Management Team you will help ensure that Leicestershire Fire and Rescue Service (LFRS) have the right systems in place to deliver quality services that enable … supporting, administering, developing or managing ICT systems and services would be beneficial, as would exposure to areas such as system administration, procurement and contract management, user training, change management, system configuration, incident management and problem management. If you are passionate about helping people get the most ...

service requests. Using KPIs and SLAs as core performance measures, you will drive operational excellence across your region, embedding ITIL best practices to strengthen Incident, Change, and Problem Management processes. You will take full ownership of RCA administration and the ongoing reduction of major incidents—both within your … region and collaboratively across the wider Service Desk. Your responsibilities include producing high-quality customer service management reporting, coordinating and holding CAB meetings, and performing regular quality checks to maintain high operational standards. You will coach, mentor, and develop your team, driving individual and collective performance to create ...

maintaining the integrity, resilience, and availability of critical infrastructure. This role is ideal for an ambitious technical professional looking to progress into Engineering Management or Critical Facilities Management. The position requires strong technical expertise across electrical systems, excellent leadership skills, and the ability to manage risk in environments where …/LV electrical distribution systems UPS systems and batteries Standby generators and fuel systems Switchgear and transformers Static transfer switches Power monitoring systems Building Management Systems (BMS) Electrical protection systems Emergency lighting and life safety systems Lead response activities during faults, alarms, outages and abnormal operating conditions. Perform technical ...

delivery of machine learning and AI solutions for complex payments and banking operations problems, from discovery and framing to production rollout and lifecycle management Develop innovative machine learning solutions, including generative AI and multi‐agent approaches, and define evaluation, safety, and monitoring strategies for production use Own production deployment … machine learning capabilities that scale across use cases, including feature engineering, evaluation harnesses, prompt tooling patterns, agent frameworks, orchestration, and context and memory management Provide technical leadership and mentorship through code reviews, design reviews, best practices, and upskilling across data science and engineering partners Communicate with technical ...

security of our Washington and Leicester UK sites. Responsibilities Lead the site security program in alignment with ISO 14298 and company policies. Chair Security Management Reviews; track actions, KPIs, and improvements. Partner with Operations, Quality, EHS, IT, Legal/Compliance, and R&D to embed security into daily activity … manage external audits for ISO 14298 and customer requirements. Lead corrective/preventive actions and maintain certification evidence. Deliver training on security procedures and incident response; maintain competency records. Lead incident response, investigations, root-cause analysis, reporting, and corrective/preventive actions. Assess and monitor security-critical suppliers ...

delivery of machine learning and AI solutions for complex payments and banking operations problems, from discovery and framing to production rollout and lifecycle management Develop innovative machine learning solutions, including generative AI and multi-agent approaches, and define evaluation, safety, and monitoring strategies for production use Own production deployment … machine learning capabilities that scale across use cases, including feature engineering, evaluation harnesses, prompt tooling patterns, agent frameworks, orchestration, and context and memory management Provide technical leadership and mentorship through code reviews, design reviews, best practices, and upskilling across data science and engineering partners Communicate with technical ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial AwarenessKey ResponsibilitiesPayment Platform Ownership• Own the end-to-end payment card processing … service issues.• Maintain operational procedures, technical documentation, and support models.• Ensure compliance with industry standards, including PCI DSS and P2PE requirements.Team LeadershipProject and Change Management• Lead the delivery of payment-related projects and strategic initiatives.• Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes.• Manage project plans ...

position works closely with the Cloud Engineering team to align on network, server, and connectivity requirements as services migrate to Azure. Responsibilities Network Infrastructure Management: Manage 7IM’s internal and external networks, including office/data centre LANs, WAN, Wi-Fi, and Azure cloud. Install, configure, and upgrade network … wide access policies, and stay updated on cybersecurity risks to address vulnerabilities and threats. Infrastructure Availability & Support: Keep IT infrastructure consistently available through efficient management of requests, prompt incident resolution with root cause analysis, and ongoing improvements. Provide third-line support for complex issues and elevate major outages ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership * Own the end-to-end payment … Maintain operational procedures, technical documentation, and support models. * Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team Leadership Project and Change Management * Lead the delivery of payment-related projects and strategic initiatives. * Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. * Manage project plans ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership * Own the end-to-end payment … Maintain operational procedures, technical documentation, and support models. * Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team Leadership Project and Change Management * Lead the delivery of payment-related projects and strategic initiatives. * Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. * Manage project plans ...

commercially effective payment services while leading a small technical team and delivering key business initiatives. Payment Processing Expertise, Fintech Knowledge, Technical Architecture, Vendor Management PCI DSS & P2PE Compliance, Mobile Application Management, Loyalty Platform Management, Commercial Awareness Key Responsibilities Payment Platform Ownership Own the end-to-end payment … Maintain operational procedures, technical documentation, and support models. Ensure compliance with industry standards, including PCI DSS and P2PE requirements. Team Leadership Project and Change Management Lead the delivery of payment-related projects and strategic initiatives. Coordinate internal stakeholders, suppliers, and business teams to deliver successful outcomes. Manage project plans ...