426 to 450 of 664 Incident Management Jobs in the UK

in the provision of innovative and bespoke integrated systems to the transportation infrastructure industry. Offering a range of highest quality services that encompass Project Management and Implementation, Consultancy and Software Development to blue chip clients worldwide, as a result of continued success and an ongoing planned programme of strategic … Engineer you will: Have technical responsibility for projects including design, development and test of control/integrated systems digital systems including traffic detection and management, ventilation and pump control, life safety and incident management systems. Be responsible for the day-to-day co-ordination and technical management More ❯

analyse, and enhance the reliability of large-scale distributed systems to ensure seamless uptime and operational efficiency. Automation Solutions : Develop automation solutions for configuration management, system provisioning, and deployment, significantly streamlining operations and minimising manual processes. Security Compliance : Implement and maintain robust security protocols, ensuring that systems comply with … regulatory standards and best practises, including data encryption, access control, and vulnerability management. Incident Management : Lead efforts in resolving system outages or performance degradation, conduct root cause analysis, and implement preventive measures to mitigate future risks. Collaboration : Work closely with cross-functional teams, including software development, DevOps, and More ❯

include and not limited to a variety of areas of focus including the execution of Consumer Duty outcome monitoring, FOS reporting, assist in the management of APUK's operational resilience framework, business continuity plan, board of director decks, MIC meetings, and assisting the team in the preparation of required … execution of daily regulated 'BAU' activities. A Typical Day: Operational Oversight Coordinate and manage the execution of APUK's regulatory obligations, including Operational Resilience, Incident Management, and Consumer Duty Perform horizon scanning for forthcoming regulations, supervisory guidelines, or industry initiatives which impact APUK Analyze of company roadmap and … of APUK's operational monitoring as it relates to risk, outsourcing, and regulatory compliance Prepare input & present at APUK governance and oversight forums (including Management Internal Controls and Board of Directors) Communications Oversee the processing of incoming regulatory communications, support escalations & legal correspondences Manage communications with key stakeholder groups More ❯

You will: Maintain, manage and support the development of the Janus Henderson Group (“JHG”) Operational Resilience framework (including frameworks and processes supporting JHG Crisis Management, Business Continuity and Disaster Recovery). Build and maintain effective partnerships with key stakeholders across Technology, Operations, Legal, Compliance, Risk and Investments supporting the … not limited to: Chairing and coordinating the Business Resilience Forum (“BRF”); Develop and maintain appropriate governance and reporting structures. Supporting appropriate rehearsal of Crisis Management plans and capabilities. Evolving and overseeing delivery of appropriate operational resilience training for the Crisis Management Team, Resource Pillar owners, Critical/Important … relevant business committees/Boards and fund Boards Support client interactions as required e.g., client due diligence requests/meetings Provide input to broader incident management related matters, i.e. those matters that require response to an event or incident that would not require invocation of Disaster Recovery More ❯

You will: Maintain, manage and support the development of the Janus Henderson Group (“JHG”) Operational Resilience framework (including frameworks and processes supporting JHG Crisis Management, Business Continuity and Disaster Recovery). Build and maintain effective partnerships with key stakeholders across Technology, Operations, Legal, Compliance, Risk and Investments supporting the … not limited to: Chairing and coordinating the Business Resilience Forum (“BRF”); Develop and maintain appropriate governance and reporting structures. Supporting appropriate rehearsal of Crisis Management plans and capabilities. Evolving and overseeing delivery of appropriate operational resilience training for the Crisis Management Team, Resource Pillar owners, Critical/Important … relevant business committees/Boards and fund Boards Support client interactions as required e.g., client due diligence requests/meetings Provide input to broader incident management related matters, i.e. those matters that require response to an event or incident that would not require invocation of Disaster Recovery More ❯

involves working closely with cross-functional teams to ensure products meet high security standards and customer needs. You will play a key role in incident response, investigating and mitigating security breaches to minimize impact, and proactively monitoring threats. You will also communicate findings to stakeholders. Additional responsibilities include: Developing … ensure regulatory compliance and adherence to best practices. Defining access privileges, control structures, and resources to safeguard systems. Implementing and maintaining security controls. Providing incident response during security breaches. Monitoring systems and networks for intrusions and unusual activity. Staying updated on security developments and emerging threats. Product Development & Support … vulnerability scanning. Assisting in designing secure application architectures with authentication, access controls, and encryption. Who we're looking for You should have experience with incident management tools, APIs for security solutions, and cybersecurity controls such as Anti-malware, EDR/XDR/NDR, SIEM, and SOAR. An understanding More ❯

five days per week in the office. The role includes participation in an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update … accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best practices, maximising the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers More ❯

five days per week in the office. The role includes participation in an on-call rota, which is factored into the salary. Role & Responsibilities: Incident Management : Act as a primary contact for end-user incidents and service requests, ensuring efficient triage, troubleshooting, and resolution. Documentation : Maintain and update … accurate knowledge base documentation quarterly. Ticket Execution : Handle tickets and requests using best practices, maximising the adoption of IT services and applications. Problem Management : Work with the Lead IT Operations Administrator to identify trends and potential problems to enhance service delivery. Hardware Support : Ensure operational functionality of computers, printers More ❯

in the areas of data governance, privacy, cybersecurity, and emerging artificial intelligence issues to provide strategic legal advice in addressing Cencora's data risk management and innovation priorities. This role will report to the Assistant General Counsel - Data Governance, Privacy, and Cybersecurity and will collaborate with other legal, business … business-oriented, pragmatic, and efficient legal services in a fast-paced, changing technology environment. The successful candidate will also have strong prioritization and project management skills. This suite of skills includes the ability to provide strategic insights to compliance partners tasked with operationalizing privacy and cybersecurity compliance along with … cybersecurity, AI, and other data protection and operational continuity issues. This work also envisions creating template agreements and associated playbooks to expedite contracting issue management in privacy, cyber, and AI law arenas. Assess and help mitigate harms associated with privacy and cybersecurity incidents through clear communication, disciplined issue escalation More ❯

company systems and productivity tools underpinning the company’s technology use and facilities. Responsibilities Prompt and efficient triage of Tier 1 and 2 incidents, incident management and resolution. Troubleshooting computer and network-related issues Prompt escalation and collaboration with tier-3 incidents Logging of all incidents using ServiceNow … team training, and guidance on best practices Support global IS initiatives To be responsible for completing specific technical projects as designated by the Service Management Team e.g. projects, deployments, installs, moves, adds and changes Make effective use of all personal and team time during any periods of inactivity Maintain … a plus Strong knowledge of file/folder level permissions, file shares, and related security Strong Office 365 knowledge and experience required (O365 user management and help desk level related tasks) SharePoint and Exchange Online support a plus Strong ability to troubleshoot user-level related network problems (DNS, DHCP More ❯

company systems and productivity tools underpinning the company’s technology use and facilities. Responsibilities Prompt and efficient triage of Tier 1 and 2 incidents, incident management and resolution. Troubleshooting computer and network-related issues Prompt escalation and collaboration with tier-3 incidents Logging of all incidents using ServiceNow … team training, and guidance on best practices Support global IS initiatives To be responsible for completing specific technical projects as designated by the Service Management Team e.g. projects, deployments, installs, moves, adds and changes Make effective use of all personal and team time during any periods of inactivity Maintain … a plus Strong knowledge of file/folder level permissions, file shares, and related security Strong Office 365 knowledge and experience required (O365 user management and help desk level related tasks) SharePoint and Exchange Online support a plus Strong ability to troubleshoot user-level related network problems (DNS, DHCP More ❯

Collaborate with internal and external partners across a supplier ecosystem Actively contribute to account strategy, communications, and people development plans Support on-call major incident management on a rota basis What you'll need Were looking for someone whos more than a CDMyoure a motivator, collaborator, and trusted … first mindset with a One Customer, One Team approach A collaborative and inclusive leadership style, with the ability to engage and inspire Strong stakeholder management skills and a flair for relationship-building Curiosity and creativityalways seeking better ways to add value Excellent presentation, communication, and data analysis skills ITIL More ❯

Collaborate with internal and external partners across a supplier ecosystem Actively contribute to account strategy, communications, and people development plans Support on-call major incident management on a rota basis What you'll need We’re looking for someone who’s more than a manager—you’re a … first mindset with a “One Customer, One Team” approach A collaborative and inclusive leadership style, with the ability to engage and inspire Strong stakeholder management skills and a flair for relationship-building Curiosity and creativity—always seeking better ways to add value Excellent presentation, communication, and data analysis skills More ❯

and run ad-hoc and scheduled jobs, such as generating statements. Perform regular recurring and repeatable tasks to maintain system stability. Proactive Support: Conduct incident trend analysis to identify and remediate underlying problems. Manage routine support requests, including BACs calendar updates, bonus rate updates, tax year-end updates, RTI … service requests and provide timely resolutions. Key skills Strong knowledge of the Sonata application, as it is the key system we support. Experience with incident management, system performance monitoring, and batch processing. Excellent problem-solving skills and the ability to work under pressure. Strong communication skills and the … We listen to and learn from our customers WE KEEP MOVINGFORWARD We always see change as an opportunity Our progress is based on careful management of our risks We have the courage to test new ideas and learn from them More ❯

encouraged to challenge established thinking and share ideas to foster an environment of continuous improvement and shared success. What you will be doing: Infrastructure Management: Create, execute, and maintain cloud and on-premises infrastructure to support mission-critical applications, such as race telemetry and real-time analytics systems. CI … maintain CI/CD pipelines for rapid deployment and software updates. Monitoring & Alerting: Utilize advanced monitoring tools for proactive system health checks and automated incident alerts. Site Reliability: Improve system reliability through incident management, root cause analysis, and capacity planning. Security & Compliance: Follow security best practices, including … access control, vulnerability management, and adherence to F1 technical regulations. Collaboration & Communication: Work with cross-functional teams, including software developers, data engineers, and race strategists, to facilitate seamless application deployment and integration. Automation & Optimization: Automate infrastructure management and operations to enhance scalability and performance. Disaster Recovery: Develop and More ❯

are balancing ethical, technological and commercial considerations when using or designing new tools for customer data. Provide expert guidance and constructive challenge to senior management and employees on data protection obligations and good practices. Act as the primary point of contact for regulatory authorities, including the Information Commissioners Office … by-design principles in new projects, systems, and processes. Raise awareness and provide training on data protection principles across the organisation. Data Subject Rights & Incident Management: Provide second line oversight of data subject requests (e.g., Subject Access Requests, right to erasure, data portability). Oversee data breach response … activities. Key Competencies & Skills: In-depth knowledge of data protection laws, regulations, and current good practice including how AI impacts data protection and data management in our industry. Strong analytical, technical and problem-solving skills to assess compliance risks, with working knowledge of data privacy issues with key emerging More ❯

the highest SLA uptimes Consolidation, improvement and expansion of our cloud infrastructure offering Increased visibility of cloud estate and health metrics Greater control and management of infrastructure for production Responsibilities: Effectively deploy, manage and monitor Cloud infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement … maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and root cause analysis. Working with our code and build teams to ensure a streamlined workflow. Experienced with version control systems like Perforce and git. A knowledge of creating and maintaining logging, monitoring … and incident response technologies. Experienced with Infrastructure as Code technologies (AWS/Azure). Experienced containerising applications and maintaining containerised infrastructure (ECS, Docker Swarm, Kubernetes etc). Familiarity with CI/CD systems like Jenkins, GitLabCI, CircleCI etc. Experience with Pulumi is desirable. Knowledgeable in Microsoft PlayFab is an More ❯

continuity measures, ensure compliance with relevant regulations, and ensure adherence to industry standards. Serve as the Single Point of Contact (SPOC) for Business Continuity Management (BCM) during critical IT service disruptions. Coordinate recovery efforts and proactively communicate with all stakeholders to ensure effective incident response and recovery. Requirements … and present findings to senior leadership. Knowledge of regulatory requirements and industry standards related to IT continuity and disaster recovery. Exceptional leadership and project management skills, with a proven ability to lead complex, high-risk projects and initiatives. In-depth knowledge of IT infrastructure, networks, and application systems. Excellent … incident management, problem-solving, and analytical skills. Ability to manage multiple priorities and work effectively under pressure. More ❯

and over-arching HMG policy. * Experience of producing RMADS, Security Instructions and other security policy related documentation to a high standard. * Knowledge of Security Incident Management policies, processes, and procedures. * Delivery of Risk Assessments, Risk Treatment plans, scoping and managing IT health checks and associated remediation activities. * Detailed … qualifications, and experience In order to deliver this service, it is desirable that individuals have: * Experience of: o Delivering in Agile and Waterfall project management environments and understanding the complexities of delivering accreditation evidence in these environments. o Working within the public sector, preferably Defence, and ideally with Defence More ❯

and sophisticated monitoring and logging strategy. They have the expertise to select the most relevant metrics and set up advanced dashboards and alert mechanisms. Incident Management: Senior Engineers take a lead role in diagnosing and resolving complex system issues. They also actively participate in post-mortem processes and … with agility. Some Good To Have Skills: Advanced scripting and programming skills for automation. Cloud experience (e.g., AWS, Azure, GCP). Familiarity with configuration management tools Knowledge of database administration and optimisation. Experience with log management and analysis tools. Understanding of application and system-level security best practices. More ❯

continually evolving context. As a Team Lead, you will play a crucial role in guiding, monitoring, and leading a team responsible for the ongoing management of the ServiceNow platform. You are willing to learn new IT & business skills and experiences. Speedy and intelligent resolution of IT issues is the … key to ensuring that Mott MacDonald can deliver on its promises to its clients. Key Duties and Responsibilities: Day to day management of the ServiceNow platform and Services Being the key IT contact for the functional teams involved in delivering changes to Service Now Working with Internal teams and … and analyse requirements for new applications and enhancements to existing applications. Supporting operational teams in achieving relevant service level and operational level targets for incident management and request fulfilment Using technical expertise to help support teams resolve escalated and complex issues. Developing and maintaining documentation, including deployment guides More ❯

automate, publish and communicate deployment patterns for migration. Support engineering teams in optimizing the migration path. Escalation point for engineering teams in troubleshooting and incident management. Driving the adoption of automation in the platform, using common methods with other platforms. Documentation of deployed systems, scripts and other working practices More ❯

world-class automotive brand in shaping the future of mobility. We're seeking a Connected Car Change Manager to oversee and coordinate the change management process within the Connected Car department. This is a pivotal role that ensures seamless deployment of software and system updates across group-wide infrastructure … of unresolved issues, and maintenance of change statistics and logs. Additional Responsibilities Support development projects and one-off changes for feature updates. Back up incident management (Levels 3 & 4 support model). Maintain and publish standard changes list and reference configurations. Document and maintain operational change processes and … task instructions. Coordinate with app teams for release and deployment changes. What We're Looking For Strong knowledge of IT Change Management principles and processes. Experience working in an automotive or similarly complex industry. Proficient communication and critical thinking skills. Familiarity with ITIL frameworks. Strong digital literacy and risk More ❯

the highest SLA uptimes. Consolidation, improvement and expansion of our cloud infrastructure offering. Increased visibility of cloud estate and health metrics. Greater control and management of infrastructure for production. Responsibilities: Effectively deploy, manage and monitor Cloud infrastructure in a LiveOps environment. Scoping, design and implementation of cloud architecture. Implement … maintain and consolidate cloud testing and automation tools. Identifying and deploying cybersecurity measures. Incident management and root cause analysis. Working with our code and build teams to ensure a streamlined workflow. Minimum Requirements: Prior experience working in DevOps at a Senior level. Strong experience with Infrastructure as Code … systems like Jenkins, GitLabCI, CircleCI etc. Experienced with version control systems like Perforce and git. A knowledge of creating and maintaining logging, monitoring and incident response technologies. Experience with Pulumi and Microsoft PlayFab is desirable. We offer an extensive benefits package to our team including: 22 days holidays + More ❯

involve working closely with the wider technology teams to enhance their cyber maturity. Furthermore, it provides the opportunity to contribute towards the implementation and management of various security technologies. Main responsibilities: Analysing security events and incidents relating to internal and customer assets. Designing and developing SIEM security use cases. … line with policy. Collaborating with development teams to implement secure development practices. Configuring and maintaining security tooling across the infrastructure. Collaborating on maturing security incident management processes and playbooks. Collaborating with third-party led security tests, assessments and audits of our information security information security policies, procedures, and … systems. Identifying, assessing, managing, remediating, and tracking information security risks through our risk management framework and ensuring key risks are reported to the CISO. Performing regular internal security audits aligned to ISO/IEC 27001 and SOC2 controls. Developing our security awareness training programme aligned with internal security policies. More ❯