576 to 600 of 1,255 Incident Management Jobs in the UK

Drive improvements in reliability, resilience, performance, and efficiency through SRE practices Own and enhance observability and monitoring, including meaningful alerting, operational dashboards, and rapid incident diagnosis Improve operational maturity through incident management, root-cause analysis, and continuous improvement Ensure workloads are designed, deployed, and operated according … such as Terraform, CI/CD pipelines, and automation tooling Hands-on expertise in SRE and operational excellence, including monitoring, alerting, reliability improvement, and incident response Proven ability to lead technical initiatives end-to-end while balancing robustness, efficiency, and developer usability Experience operating and supporting Kubernetes-based workloads ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

Docker, and support the operation of services hosted on AWS cloud infrastructure. Write and maintain operational scripts (primarily Python) to automate routine tasks, support incident investigations and improve team efficiency. Collaborate with software developers to identify recurring operational issues and feed findings back into the development process to improve … application resilience. Maintain clear and up-to-date operational documentation including runbooks, deployment guides and incident post-mortems. Provide written and verbal progress updates on open incidents, deployments and operational improvements to the SAS group and wider stakeholders. Support on-call and out-of-hours incident response ...

with flexible, hybrid working, they’re looking to grow their Information Security team. You’ll have the opportunity to work across authentication and access management systems, IAM and DevSecOps, tools such as Kubernetes, MS Entra, SailPoint etc. and be involved in their drive to integrate AI and push automation … company’s growth – You’ll be key in everything IT going forwards – Automation, application architecture, monitoring and reporting day to day support and incident management etc. Requirements Proven experience of Information Security Engineering Broad security skills across monitoring, incident response, security controls, audit, incident resolution Strong ...

systems and data through implementing, managing and monitoring security controls, responding to security incidents, and ensuring compliance with security accreditations. Responsibilities: Security Operations & Incident Management: Managing ticket workload within the Security team. Gathering, analysing and acting upon threat intelligence. Responding to on-going security incidents. Responding to active … alerts from security systems. Writing change management requests for security-related changes. Vulnerability & Endpoint Management: Conducting penetration testing and tracking corrective actions. Resolving vulnerabilities in the infrastructure and EUC estate. Defining and managing the configuration of endpoint protection policies. Managing the configuration of Identity and Access Management ...

Role Summary This role supports the delivery of efficient and effective Service Management processes within the Freshfields Global Centre in Manchester. It involves developing subject matter expertise in ITSM processes, analysing the impact of change, identifying opportunities for improvement, and ensuring processes align with business needs and industry best … capabilities and best practice guidance for ServiceNow in order to assure the roadmap.Key requirementsEssentialStrong ITIL knowledge and experience, as well as knowledge of Incident Management tool setsExperience managing and maintaining effective supplier relationships, where ‘desk to desk’ processes are in placeExperience assisting in the setup, process mapping ...

Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. … content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer ...

Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. … content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...

Role This hands-on position sits within a cyber advisory practice, focusing on reactive digital forensics and incident response. Day to day, the role involves managing medium to large incident response cases, supporting clients in building internal IR capabilities, contributing to runbooks and playbooks, and developing internal tooling … processes, and team training when not engaged on active cases. Skills & Experience Candidates require a strong technical background in digital forensics and incident response, with proven incident management experience. The role demands eligibility for SC or DV security clearance. Opportunities exist to obtain recognised security certifications ...

patching, kernel updates, and security remediation activities Perform SUSE Linux upgrades and migrations with minimal downtime Ensure compliance with enterprise patching and vulnerability management standards Troubleshooting & Incident Management Provide L2/L3 technical support for critical production environments Troubleshoot complex issues related to OS, performance degradation, services ...

Lead Software Engineer at JPMorganChase within the AI and Machine Learning Platform team, you will build and scale AI infrastructure that modernizes traditional infrastructure management and site reliability engineering through applied AI. You will own the reliability, performance, and cost-efficiency of the large language model inference platform … production at scale, with deep instrumentation and strong operational rigor. You will partner across engineering to deliver secure software, improve stability, and lead incident response and continuous improvement. Job responsibilities Design, develop, troubleshoot, and deliver secure, high-quality production software and services for AI infrastructure Build backend services ...

privacy risks, improve core processes and maintain clear, consistent ways of working. The role will apply general privacy knowledge and good stakeholder management skills to support incident learning, data subject rights activity, assurance evidence, policy and procedure updates, training inputs and continuous improvement across the Privacy Team … assured. Process improvement and assurance Help identify opportunities to simplify, standardise and improve privacy processes, templates, guidance, trackers and reporting outputs. Support reviews of incident themes, root causes, corrective actions and lessons learned, helping to turn learning into practical prevention and assurance activity. Contribute to management information, evidence ...

privacy risks, improve core processes and maintain clear, consistent ways of working. The role will apply general privacy knowledge and good stakeholder management skills to support incident learning, data subject rights activity, assurance evidence, policy and procedure updates, training inputs and continuous improvement across the Privacy Team … assured. Process improvement and assurance Help identify opportunities to simplify, standardise and improve privacy processes, templates, guidance, trackers and reporting outputs. Support reviews of incident themes, root causes, corrective actions and lessons learned, helping to turn learning into practical prevention and assurance activity. Contribute to management information, evidence ...

Improve monitoring, alerting, logging, and reporting across applications and infrastructure. Troubleshoot incidents involving applications, servers, databases, APIs, network connectivity, and system integrations. Participate in incident response, root cause analysis, and post-incident remediation. Build and maintain CI/CD pipelines for safer and more consistent deployments. Partner with … networking, DNS, SSL/TLS, firewalls, and system performance. Experience with Linux and/or Windows server environments. Experience with monitoring, logging, alerting, and incident troubleshooting. Experience using Git and CI/CD workflows. Ability to analyze complex technical issues across application, server, database, and network layers. Strong documentation ...

that developers produceContinuous Deployment – Skilled in the automation of the deployment of the artefacts produced by the CIOrchestration – Deliver solutions to orchestrate the deployment, management scaling and networking of containersWorkload Automation – Create solutions to automate the scheduling and scaling of application workloadsCloud Management – Skilled in the design, deployment … management of Public or Private Cloud environmentsConfiguration Management – Practice good configuration and source code control of all artefactsHuman skills: Working in a multi-disciplined team DevOps engineers need to have great communication skills. Problem Solving – The DevOps engineer is often the first port of call to diagnose ...

maintain documentation that covers multiple areas.This will include, but not be limited to infrastructure core services, applications training, solution advisement, acquisition integration, project management and delivery, and security assistance.Responsibilities:Provide Service Desk support to all EU and APAC regions. There may be requirements to travel … offices dependent on project work needs.Provide support to incident management response across infrastructure and cybersecurity.Function as the primary point of contact and coordinate activities with the engineering teams to provide support.Active Directory user account administration and machine object management.Workday user account administration for the London office.Support Windows ...

understanding of how security supports the business. The purpose of this role is to build a working knowledge of security operations, protective monitoring, and incident handling by working closely with, and learning from, the wider InfoSec team. Reporting to the Associate Director - Cyber Security, with day-to-day guidance … security operations to help ensure risks are identified and resolved in a timely manner. You will support security investigations and incident response - learning how we respond to events involving malware, data loss, phishing, or network intrusion - and begin to apply the principles of layered security, risk, and information governance. ...

that matches your criteria becomes available.Overview: We are seeking an experienced and customer-focused Senior Service Delivery Manager to join our UK Service Delivery Management team. This is a key customer-facing role responsible for managing the delivery of complex voice and UC managed services to enterprise customers.The successful … candidate will bring a minimum of 10 years' Service Delivery Management experience, with a deep understanding of voice and Unified Communications environments, managed service operations, service governance, and customer relationship management. You will act as the primary service advocate for assigned customers, ensuring exceptional service performance, continuous improvement ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What youll bring Experience leading teams within a Service Desk, National ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What youll bring Experience leading teams within a Service Desk, National ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What youll bring Experience leading teams within a Service Desk, National ...

with the current threat landscape and customer requirements and that company policies and are upheld by all. The complexity of this position requires a management approach that is engaging and collaborative, with an ability to work with other leaders to set the best balance between security requirements and other … technology landscape and assist with aligning to EXA Infrastructure's security posture. Deliver on the existing cyber security program, collate and present evidence for management awareness and regulatory scrutiny where required. Oversee a small team responsible for security monitoring, incident management and engineering of security technologies into ...

agendas in partnership ecosystems that make a global impact, this role offers a compelling challenge. What you’ll lead Lead the end‐to‐end management and delivery of the shared IELTS technology estate, ensuring exceptional performance, resilience under load, adaptability to change, and scalability to meet expanding global needs. … risks, and delivery conflicts to achieve seamless integration and shared success. Champion operational excellence across platform operations, ensuring continuous high availability, top‐tier vendor management, rigorous service quality standards, and responsive incident management practices. Maintain stringent oversight of risk management, regulatory compliance, cybersecurity protocols, and data ...

identify trends in team velocity, providing early warnings and performance feedback to the Product Lead, elevate concerns with capacity and velocity where necessary. Incident Response & Escalation: Monitor and oversee incident management, proactively driving engineering teams to elevate and follow through with stakeholder informing when necessary Voice … Product Lead (PL). Technical Expertise Required In order to successfully perform in this role, the candidate will need a firm grasp of product management best practices and strong working knowledge of: Product development and management systems, with a strong, proven ability to operate using Agile development methodologies. ...