676 to 700 of 1,254 Incident Management Jobs in the UK

platform direction across the product lifecycle. • Remain hands-on in the delivery of complex engineering work rather than operating solely in an architectural or management capacity. • Lead solution design activities, code reviews and technical assurance across the platform. Cloud Architecture & Engineering • Design, implement and operate secure, scalable, cloud-native … platform components and services. • Ensure solutions align with organisational governance standards, security policies and regulatory obligations. • Balance innovation and rapid delivery with appropriate risk management and control frameworks. • Design secure data integration patterns incorporating authentication, authorisation and access management technologies. • Support delivery of solutions that are suitable ...

services using WCF and Web API. Proficiency with Visual Studio (2022 or newer) and TFS (DevOPS 2022). Experience in Change and Incident Management environments with strict SLAs. Ability to coordinate application releases and ensure seamless implementation processes. Familiarity with both Agile and Waterfall project delivery methodologies. Hands … experience with DevOps practices, tools, and continuous integration/continuous deployment (CI/CD pipelines). .NET Core Razor pages. Advanced database management with SQL Server versions 2014/2016/2022. Knowledge of Entity Framework 6.0, LINQ, Lambda Expressions, and Razor syntax. Familiarity with PowerShell and SSIS packages. ...

Security Operations team to proactively identify and address cybersecurity threats, drive operational excellence, and enhance our security posture. You'll lead strategic initiatives, supervise incident response, manage critical security projects, and foster a collaborative environment, ensuring top-tier system performance and adherence to security policies. Power without pause. Heating … Provide hands-on expertise in the delivery of internal security projects and technical support for operational excellence. Act as a technical escalation point for incident management, ensuring prompt resolution and the consistent implementation of security processes and compliance. Collaborate closely with external suppliers and manage key security service ...

application workloads, with a primary focus on AWS. This is a high-impact, hands-on role responsible for operational excellence, security, reliability, and lifecycle management of cloud applications across multiple regions. The role sits at the intersection of cloud architecture, SRE, security, and developer experience, helping to raise … enhance observability and monitoring, ensuring meaningful alerting, clear operational dashboards, and rapid diagnosis of incidents. Raise the bar for operational maturity, including incident management, root-cause analysis, and continuous improvement. Security, Compliance & Governance Ensure workloads are designed, deployed, and operated in line with cloud security, compliance, and governance ...

secure, resilient and built to last. The Core Banking & Card Lead is accountable for the strategic leadership, operational excellence, delivery oversight and commercial management of these platformsThis is a role for someone who enjoys holding three horizons at once. You will be accountable for running the Bank, keeping platforms … ensuring technology and operational risks are identified and mitigated early.Owning platform health, resilience, availability and service performance, backed by strong operational controls, monitoring and incident management, and driving continuous improvement through operational metrics, root cause analysis and engineering excellence.Owning platform budgets, forecasting and investment decisions, managing strategic vendor ...

Expected) The Opportunity We're supporting a major enterprise technology programme seeking an experienced Azure DevSecOps Engineer to take ownership of cloud platform, release management and deployment activities. This is a hands-on contract opportunity where you'll act as the technical lead for Azure DevOps and platform operations … primary SME for platform-related activities Leading troubleshooting, root cause analysis and platform optimisation initiatives Implementing monitoring, logging, alerting and observability solutions Supporting incident management and disaster recovery activities Driving continuous improvement across the DevOps ecosystem About You You'll be a highly capable DevOps or Platform Engineer ...

prompt and configuration changes, with automated eval and regression checks before promotion. Reliability engineering: Define and track SLOs and SLAs for platform services, run incident response and root cause analysis, and write post-mortems people will read. On-call and runbooks: Take part in the programme's on-call … zero-trust networking, least-privilege access and secrets discipline to a platform handling sensitive data across multiple third-party model providers. Client Delivery & Stakeholder Management Operability from day one: Work with the inference control plane, evaluation and knowledge platform workstreams so new capabilities arrive with monitoring, limits ...

prompt and configuration changes, with automated eval and regression checks before promotion. Reliability engineering: Define and track SLOs and SLAs for platform services, run incident response and root cause analysis, and write post-mortems people will read. On-call and runbooks: Take part in the programme's on-call … zero-trust networking, least-privilege access and secrets discipline to a platform handling sensitive data across multiple third-party model providers. Client Delivery & Stakeholder Management Operability from day one: Work with the inference control plane, evaluation and knowledge platform workstreams so new capabilities arrive with monitoring, limits ...

prompt and configuration changes, with automated eval and regression checks before promotion. Reliability engineering: Define and track SLOs and SLAs for platform services, run incident response and root cause analysis, and write post-mortems people will read. On-call and runbooks: Take part in the programme's on-call … zero-trust networking, least-privilege access and secrets discipline to a platform handling sensitive data across multiple third-party model providers. Client Delivery & Stakeholder Management Operability from day one: Work with the inference control plane, evaluation and knowledge platform workstreams so new capabilities arrive with monitoring, limits ...

prompt and configuration changes, with automated eval and regression checks before promotion. Reliability engineering: Define and track SLOs and SLAs for platform services, run incident response and root cause analysis, and write post-mortems people will read. On-call and runbooks: Take part in the programme's on-call … zero-trust networking, least-privilege access and secrets discipline to a platform handling sensitive data across multiple third-party model providers. Client Delivery & Stakeholder Management Operability from day one: Work with the inference control plane, evaluation and knowledge platform workstreams so new capabilities arrive with monitoring, limits ...

environment. Key Responsibilities Provide technical leadership across all critical electrical and mechanical systems. Ensure maximum uptime and operational resilience of the facility. Lead incident response, troubleshooting and root cause analysis activities. Review and approve SOPs, MOPs, EOPs and switching schedules. Manage critical maintenance activities and shutdowns. Oversee specialist contractors … Critical Cooling Chillers CRAH/CRAC units Chilled water systems Pumps and pressurisation systems Cooling towers HVAC controls and BMS systems Environmental monitoring Operations Incident management Planned maintenance Reactive maintenance Permit-to-work systems Change management Risk assessments and RAMS Contractor management Desired Qualifications HVAP ...

career in a modern enterprise environment, gaining exposure to cloud, virtualisation, monitoring, and critical infrastructure operations. You'll play a key role in monitoring, incident management, backup validation, patching support, and infrastructure administration across both Azure and on-premise platforms. The Role Monitor and manage infrastructure alerts across … Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles Exposure to enterprise-scale Azure, VMware, backup, and monitoring ...

installation, configuration, administration, maintenance, monitoring, and modernization of storage platforms supporting IBM z/OS environments.The successful candidate will oversee all aspects of storage management, including disk and tape storage, backup and recovery, disaster recovery, storage capacity planning, replication technologies, and storage software lifecycle management. The role also involves … aspects of mainframe disk and storage administration, including installation, removal, upgrades, updates, provisioning, restoration, and ongoing support.Perform daily operational activities, including health checks, incident management, monitoring, and issue resolution.Plan and implement storage capacity expansions and infrastructure changes.Configure, administer, and maintain storage resources supporting databases, VSAM files, work datasets ...

installation, configuration, administration, maintenance, monitoring, and modernization of storage platforms supporting IBM z/OS environments.The successful candidate will oversee all aspects of storage management, including disk and tape storage, backup and recovery, disaster recovery, storage capacity planning, replication technologies, and storage software lifecycle management. The role also involves … aspects of mainframe disk and storage administration, including installation, removal, upgrades, updates, provisioning, restoration, and ongoing support.Perform daily operational activities, including health checks, incident management, monitoring, and issue resolution.Plan and implement storage capacity expansions and infrastructure changes.Configure, administer, and maintain storage resources supporting databases, VSAM files, work datasets ...

Employer for 2026. As a Senior Cloud Support Engineer at Thought Machine, you're stepping into a senior technical role that goes well beyond incident response. At this level, you're expected to own, influence and elevate how we deliver support globally, across both our hosted SaaS product … 5+ years of experience in technical support, cloud infrastructure or SRE/DevOps roles, ideally within high-scale, client-facing environments Deep experience with incident management, root cause analysis and production troubleshooting Strong Linux systems knowledge, including filesystems, networking and system internals Programming skills in Golang and Python ...

designing and documenting cutting-edge infrastructure. What You’ll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive ...

life by designing and documenting cutting-edge infrastructure. What Youll Do Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team … resolve operational issues, address complex queries, and deliver solutions that impress. Track & Report: Monitor SLAs, produce insightful reports, and highlight opportunities for improvement to management and service owners. Own the Big Issues: Lead critical support escalations with a problem-solving mindset and ITIL-driven strategies. Elevate Customer Experience: Drive ...

configuration, administration, maintenance, monitoring, and modernization of storage platforms supporting IBM z/OS environments. The successful candidate will oversee all aspects of storage management, including disk and tape storage, backup and recovery, disaster recovery, storage capacity planning, replication technologies, and storage software lifecycle management. The role also involves … aspects of mainframe disk and storage administration, including installation, removal, upgrades, updates, provisioning, restoration, and ongoing support. Perform daily operational activities, including health checks, incident management, monitoring, and issue resolution. Plan and implement storage capacity expansions and infrastructure changes. Configure, administer, and maintain storage resources supporting databases, VSAM ...

enterprise monitoring platforms• Knowledge of Kafka or other real-time data streaming technologies• Strong Unix/Linux scripting skills for automation• Experience with incident management processes and ticketing systems (ServiceNow, JIRA)• Exposure to cloud platforms (AWS, Azure, or Google Cloud)• Understanding of data quality processes and reconciliation• Knowledge ...

enterprise monitoring platforms• Knowledge of **Kafka** or other real-time data streaming technologies• Strong **Unix/Linux scripting** skills for automation• Experience with **incident management** processes and ticketing systems (ServiceNow, JIRA)• Exposure to **cloud platforms** (AWS, Azure, or Google Cloud)• Understanding of **data quality** processes and reconciliation• Knowledge ...

Reporting toVP Cargo Management Portfolio Location: United Kingdom (Preferred) While the United Kingdom is the preferred location for this role, we embrace a flexible approach and welcome applications from talented professionals based in Luxembourg, Spain, Czech Republic, subject to local employment requirements. We are building the next generation … cargo management applications as a modern, cloud-hosted SaaS platform (Neo), and we are looking for an exceptional engineering leader to own the technology, platform and engineering organization behind it. We are currently looking for a Director of Engineering & Platform to join the Cargo Business Unit leadership team. Mission ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You’ll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … ResponsibilitiesDeliveryManage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You’ll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You'll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

shape and drive how the firm builds and operates reliable, observable, secure, and cost-efficient systems on AWS. Working closely with development, platform, and incident management teams, you will define reliability in measurable terms and build the tooling and processes to achieve it, improving platform speed, stability … platform guardrails.Introduce and run chaos engineering experiments to strengthen resilience and recovery.Automate operational processes to reduce manual intervention and toil across the stack.Support major incident response, root-cause analysis, and continual improvement actions.Collaborate cross-functionally to raise standards for stability, security, performance, and compliance.Required skills & experience 3+ years’ experience ...