876 to 900 of 1,230 Incident Management Jobs in the UK

Integration Engineering Manager

Hiring Organisation
Insulet Corporation
Location
London, United Kingdom
Salary
£ 100 K
copilots, automation platforms, and intelligent workflows to securely discover, access, and act on enterprise systems and data. MuleSoft AI Gateway and secure AI traffic management Model Context Protocol (MCP) enablement for enterprise APIs and tools MuleSoft Agent Fabric adoption, including tool discovery, agent governance, and agent-to-system orchestration … Anypoint Monitoring, Exchange, and CI/CD practices for AI-enabled integration delivery. Drive best practices for error handling, retries, idempotency, throttling, resiliency, traffic management, and graceful failure modes. Partner with SRE and DevOps teams on observability, capacity planning, incident management, and operational runbooks for agent-driven ...

Integration Engineering Manager

Location
Greater London, England, United Kingdom
copilots, automation platforms, and intelligent workflows to securely discover, access, and act on enterprise systems and data. MuleSoft AI Gateway and secure AI traffic management Model Context Protocol (MCP) enablement for enterprise APIs and tools MuleSoft Agent Fabric adoption, including tool discovery, agent governance, and agent-to-system orchestration … Anypoint Monitoring, Exchange, and CI/CD practices for AI-enabled integration delivery. Drive best practices for error handling, retries, idempotency, throttling, resiliency, traffic management, and graceful failure modes. Partner with SRE and DevOps teams on observability, capacity planning, incident management, and operational runbooks for agent-driven ...

Senior/Lead SAP FICO Consultant

Location
Greater London, England, United Kingdom
other teams. Provide expert guidance on S/4HANA conversion, Universal Journal, New Asset Accounting, and Margin Analysis setups. 2. Client Advisory & Stakeholder Management Act as the trusted advisor to CFOs, Finance Directors, and business leads. Translate complex business requirements into strategic SAP solutions. Present solution options, impact assessments … ensure adherence to consulting methodologies. Review functional specs, design documents, solution gaps, and enhancement proposals. 5. Support & Continuous Improvement Provide leadership for L3 incident management and complex issue resolution. Recommend continuous process improvements and roadmap enhancements using SAP innovations. Lead post-implementation reviews to ensure business adoption ...

Support Engineer - £50K - Remote

Location
City Of London, England, United Kingdom
operational health of the Digital team’s products and end user support and project work will cover security and IAM, incident management and resolution and even automation. Requirements: Good, broad IT support and service management experience Experience of operational support, DevOps and/or platform AWS/ ...

Service Systems Engineer

Hiring Organisation
ARM
Location
London, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
responsibilities Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. … third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents and customer escalations. About ...

Service Systems Engineer

Hiring Organisation
ARM
Location
Twickenham, London, St. Margarets and North Twickenham, United Kingdom
Employment Type
Permanent
responsibilities Provide advanced troubleshooting and support for live CAD systems in mission-critical public safety environments. Investigate and resolve complex CAD application issues affecting incident management, mobilisation, mapping, geospatial services and external interfaces. Lead technical investigations during major incidents and act as an escalation point for operational issues. … third-party systems. Work directly with customers during incidents, service reviews and technical workshops. Perform root cause analysis (RCA) and contribute to problem management activities. Develop and implement changes while ensuring technical governance and service continuity. Provide technical leadership and recommendations during service-impacting incidents and customer escalations. About ...

Senior Security Incident Governance Lead

Location
Preston, England, United Kingdom
Senior Security Incident Management Consultant is required to lead governance and oversight of security incidents within a complex multi-supplier environment. This 6-month contract operates in the Operational Integrator (OI) function, ensuring suppliers manage incidents consistently with policy and risk requirements. Based in Inverness or Preston with … days onsite, the role drives incident risk consolidation, supplier accountability, and continual improvement across the lifecycle, reporting #J-18808-Ljbffr ...

Senior AI Quality Engineer

Location
Greater London, England, United Kingdom
board to solve quality problems together Experience shaping CI/CD pipelines for test reliability (GitHub Actions or similar), including flakiness reduction, parallelisation, artefact management, and runtime control Proactive, low-ego, and clear communicator, able to chase things down when blocked Able to operate independently and drive improvements … test data, reporting) Can point to 3-4 projects where you moved the needle on quality - for example improving SLO coverage or reducing incident rate - and can speak to the measurable impact of each Nice to have Have worked with an incident management process to root cause ...

Senior Site Reliability Engineer

Location
Knutsford, England, United Kingdom
Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response. Accountabilities Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease … use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements. Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution. ...

Senior Platform Engineer - Infra Lead (UK)

Location
Milton Keynes, England, United Kingdom
technical leadership to platform engineers and partner with cross-functional teams to deliver platform projects. This role requires extensive experience in large-scale infrastructure, incident management, capacity planning, and vendor management within a regulated financial services environment, offering a competitive package and #J-18808-Ljbffr ...

Senior Software Engineer I

Location
Greater London, England, United Kingdom
Product Vision: Partner with Product Managers to prioritize features, translate client requirements into technical specifications, and ensure solutions align with our overarching product vision. Incident Management: Confidently own the resolution of incidents, coordinating mitigation, fixes, and post-mortem artifacts. Collaboration & Mentorship Team Growth: Mentor and support less experienced … engineers, helping them level up technically and adapt to Thought Machine’s engineering philosophy. Stakeholder Management: Translate highly technical problems and architectural decisions into clear concepts for non-technical stakeholders. What We’re Looking For Technical Expertise: Strong proficiency in modern backend languages (ideally Go or Python) and experience ...

Mandarin speaking IT Support

Hiring Organisation
People First
Location
London, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
What You'll be Doing: Carry out the Help Desk first line support duty for IT Centre (Europe) including Help Desk cases, user ID management, production access and Head Office’s service requests and manage the workflow of these requests Carry out machine room environment and devices first line … maintenance, support second line engineer to perform system changes and maintenance Monitor the production systems and applications and follow the incident management procedure to deal with critical messages. Perform first line handling of system and network alerts Carry out daily operational duty and run batch jobs Assist with ...

Software Engineering Tech Lead (SRE + AI)

Hiring Organisation
CISCO Systems
Location
London, United Kingdom
Salary
£ 80 K
teams monitor, diagnose, and auto-remediate global SaaS infrastructure.Whatyou'lldo Technical Leadership & Architecture: Define the technical roadmap and architecture for AI-assisted observability, automated incident response, and self-healing cloud infrastructure.Agentic Workflows & Tooling: Design and build production-grade AI agents, MCP tool integrations, and deterministic evaluation pipelines for automated … quality guardrails.Reliability & Scalability Engineering: Partner with application and infrastructure teams to define SLIs/SLOs, handle error budgets, and lead deep-dive post-incident reviews (PIRs).Mentorship & Collaboration: Mentor senior and mid-level engineers, establish engineering best practices, and drive alignment across global development and operations teams.You’ll manage ...

Forward Deployed Infrastructure Engineer

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
permissioning, networking, and infrastructure provisioning. Manage the full infrastructure lifecycle for some of Sierra's most critical customers: initial deployment, ongoing upgrades, scaling, and incident support. Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable. Partner with engineering teams to ensure Sierra … VPCs, IAM, DNS, load balancing). Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes. Ability to navigate ambiguity with enterprise stakeholders - from platform engineers to CISOs - and turn infrastructure conversations into actionable deployment plans. Strong operational instincts ...

Software Engineering Tech Lead (SRE + AI)

Location
Greater London, England, United Kingdom
auto-remediate global SaaS infrastructure. What you'll do Technical Leadership & Architecture: Define the technical roadmap and architecture for AI-assisted observability, automated incident response, and self-healing cloud infrastructure. Agentic Workflows & Tooling: Design and build production-grade AI agents, MCP tool integrations, and deterministic evaluation pipelines for automated … quality guardrails. Reliability & Scalability Engineering: Partner with application and infrastructure teams to define SLIs/SLOs, handle error budgets, and lead deep‐dive post‐incident reviews (PIRs). Mentorship & Collaboration: Mentor senior and mid-level engineers, establish engineering best practices, and drive alignment across global development and operations teams. ...

Forward Deployed Infrastructure Engineer - Spanish speaking

Hiring Organisation
Hackajob Ltd
Location
South West London, London, United Kingdom
Employment Type
Permanent
permissioning, networking, and infrastructure provisioning. Manage the full infrastructure lifecycle for some of Sierra's most critical customers: initial deployment, ongoing upgrades, scaling, and incident support. Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable. Partner with engineering teams to ensure Sierra … VPCs, IAM, DNS, load balancing). Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes. Ability to navigate ambiguity with enterprise stakeholders - from platform engineers to CISOs - and turn infrastructure conversations into actionable deployment plans. Strong operational instincts ...

Forward Deployed Infrastructure Engineer (Spanish speaking)

Location
Greater London, England, United Kingdom
permissioning, networking, and infrastructure provisioning. Manage the full infrastructure lifecycle for some of Sierra’s most critical customers: initial deployment, ongoing upgrades, scaling, and incident support. Develop and maintain deployment runbooks, upgrade procedures, and automation tooling to make operations repeatable and reliable. Partner with engineering teams to ensure Sierra … VPCs, IAM, DNS, load balancing). Track record of managing deployments in customer-owned cloud environments, including navigating security reviews, compliance requirements, and change management processes. Ability to navigate ambiguity with enterprise stakeholders — from platform engineers to CISOs — and turn infrastructure conversations into actionable deployment plans. Strong operational instincts ...

Senior Manager – Technology and Operational Risk Reporting

Hiring Organisation
SWIFT
Location
London, United Kingdom
Salary
£ 120 K
financial institutions. The Senior Manager – Technology and Operational Risk Reporting is responsible for leading the first technology and operational risk reporting, ensuring senior management and governance committees receive timely, accurate and insightful reporting on the organisation's operational and ICT risk profile.The role supports the effective oversight of operational … technology-related risks through high-quality management information, trend analysis and meaningful risk insights. Working across Technology, Risk Management, Cyber Security, Operational Resilience and business functions, the Senior Manager ensures reporting reflects the organisation's current risk landscape and supports informed strategic decision-making.The role is responsible ...

Service Operations Lead

Hiring Organisation
Leeds Building Society
Location
Leeds, West Yorkshire, Yorkshire, United Kingdom
Employment Type
Temporary, Work From Home
Salary
£70,000
behaviours, while deliberately and consistently driving high performance as you coach and nurture talent. With practical, hands on expertise of Dynatrace, you'll drive incident management providing leadership and communication to resolution. What will you bring to the role? Strong, visible people leader who role models, cares, connects … role, leading alerts and monitoring for several services, using Dynatrace. Experience in deploying, monitoring and troubleshooting large scale distributed and cloud solutions. ITIL Service Management Framework within complex IT environments. Self starter, with strong stakeholder management skills and the ability to influence at all levels. In return ...

Shift Team Leader

Hiring Organisation
Dynamic Resourcing
Location
Wembley, London, United Kingdom
Employment Type
Permanent
Salary
£55,000
function Likely to have 5 years business experience and/or be fully qualified within a mechanical or electrical trade Significant M&E Operations Management experience within a business critical client environment HV or LV Authorised Person Requirement to complete the critical environment training, and to carry out scenario … generation and control systems Experience with working within a critical and secure environment Shift Leader Responsibilities Establish good working relationships with the client Facilities Management Team, to ensure proactive, open and co-operative partnership Monitor component, system and building performance against target profiles via Building Management System ...

Senior Site Reliability Engineer

Hiring Organisation
Spectrum IT Recruitment
Location
Southampton, Hampshire, United Kingdom
Salary
£ 60 K
environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. … like Loki, Mimir, and TempoBackground in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or RundeckExperience using configuration management platforms like Ansible, Puppet, or ChefProfessional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer, or similar ...

ERP Application Analyst Level 2

Hiring Organisation
GARMIN (EUROPE) LIMITED
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent
Salary
£60,000
integration into other areas of ERP systems and within Oracle. Support Garmin Finance (Global) GL AR AP & FA (Knowledge of EB Tax, Cash Management and Sub ledgers would be an advantage). Configure, test, implement and support Oracle eBusiness Suite applications as well as other business applications Gathers … organization Understands business impacts of issues as they relate to IT owned solutions Supports application maintenance activities including patching and versioning updates Participates in incident management and corrective actions Collaborate directly with co-located and remote team members and business clients Understands change is important and adapts well ...

Senior AWS Site Reliability Engineer

Hiring Organisation
Spectrum IT Recruitment Limited
Location
City of London, London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. … Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer ...

Senior Site Reliability Engineer

Hiring Organisation
Spectrum IT Recruitment Limited
Location
Southampton, Hampshire, South East, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£70,000
environment by ensuring system availability and maintaining a comprehensive perspective on overall health. You'll develop tools and software to support and streamline the management of platform infrastructure and key applications. A major focus will be enhancing the dependability, performance, and delivery speed of our software products. … Mimir, and Tempo Background in administering or developing with popular monitoring and automation tools such as Splunk, Datadog, PagerDuty, or Rundeck Experience using configuration management platforms like Ansible, Puppet, or Chef Professional certifications in cloud DevOps, such as AWS Certified DevOps Engineer or Google Cloud Professional DevOps Engineer ...

Office Co-ordinator

Hiring Organisation
Guidant Global
Location
Brighton, East Sussex, United Kingdom
Employment Type
Contract
Contract Rate
£15.06/hour
Provide an efficient and responsive administrative and business support service within Cityclean Operations on both Collections and Streets teams Principal Accountabilities Manage accident and incident management for Cityclean Operations, recording, reporting and assisting the Insurance department in achieving a reduction in third party claims. Responsible for supporting … Operations Managers of Drivers infringements, support Operations Managers with drafting letters to set the standard required and keep accurate records and escalate to Operational Management as required. Responsible for maintaining all driver licence checks for Operations staff who drive a council vehicle and ensure all relevant driving information ...