Technical Professional Services Manager - AI SaaS
- Location
- Greater London, England, United Kingdom
pivotal stage of the company's growth journey. Reporting to the COO, you'll be responsible for shaping and scaling Professional Services, overseeing onboarding and customer success operations, and creating the frameworks, governance and commercial disciplines required to support an expanding customer base. Initially, this is a hands-on role … critical function within a high-growth AI SaaS organisation, with a clear progression path. The Role Shape and grow the Professional Services function across onboarding, implementation and customer success, with a focus on continuous process improvement. Create scalable delivery methodologies, governance frameworks and operational standards. Lead customer-facing projects, managing ...