Customer Success Director
- Hiring Organisation
- Finastra
- Location
- London, United Kingdom
- Salary
- £ 60 K
Plans aligned to customer objectives and strategic priorities.Monitor customer health, usage trends, and risk indicators, proactively addressing challenges and escalation management.Lead customer engagements including onboarding, success reviews, and executive business reviews.Partner with Sales teams to support renewals, increase retention, and identify expansion opportunities.Act as a trusted advisor and executive sponsor ...