126 to 150 of 353 Performance Metrics Jobs in the UK

requirements into product features, workflows, and system enhancements. Partner with supply chain, operations, marketing, and customer service teams to deliver seamless product adoption. Monitor customer behaviour, partner feedback, and performance metrics to drive product iteration and continuous improvement. Contribute to long-term product capability planning to support scalable cross-border e-commerce growth. Requirements Bachelor’s degree or … skills and ability to perform under pressure. What We Offer A key role in shaping JD.com’s spare parts and after-sales operations in Europe. Competitive compensation package, including performance bonus and benefits. Career development opportunities within a high-growth, international organisation. Hybrid role in Europe with collaboration across European markets. Dynamic and multicultural work environment that values innovation More ❯

Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high-performing. … as the key escalation point for complex technical issues. Engage proactively with internal departments to understand support needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information More ❯

Operational & Service Delivery Management Oversee daily Helpdesk and infrastructure operations, ensuring timely resolution of technical issues in line with SLAs. Implement and maintain best practice processes, service standards, and performance metrics (KPIs). Manage vendor relationships, contracts, and service delivery to ensure quality and value for money. Ensure servers, storage, and networks remain secure, stable, and high-performing. … as the key escalation point for complex technical issues. Engage proactively with internal departments to understand support needs and drive service improvement. Provide regular updates to senior leadership on performance, projects, risks, and initiatives. About You Proven experience in managing and developing technical teams within an IT support or infrastructure environment. Degree (or equivalent experience) in Computer Science, Information More ❯

Monitor account activity and ensure clients are drawing down on available services effectively. Collaborate with internal teams (Sales, Operations, Finance, Product, etc.) to deliver seamless client experiences. Regularly review performance metrics with clients and provide recommendations for optimisation. Prepare and deliver reports, proposals, and business reviews to demonstrate value delivered. Qualifications Qualifications & Experience Proven track record as a … Strong organisational skills and ability to manage multiple priorities. Proficiency with CRM systems and MS Office tools (Excel, PowerPoint, etc.). Additional Information What We Offer Competitive salary and performance-based bonus. Opportunity to work with leading clients in [industry/sector]. Professional growth in a collaborative, fast-paced environment. Benefits package including [health, pension, etc.]. Still More ❯

tracking and approval Reporting: Responsible for designing, implementing and maturing portfolio delivery and Exec level reporting Reporting on portfolio level risks, constraints and opportunities Develop and implement key portfolio metrics and insights to support leadership decision making Develop and implement domain portfolio health check reporting Visibility: Responsible for enabling visibility of all portfolio initiatives and enable a single Tech … content for accuracy and currency Qualifications: Essential 5+ years of experience within a portfolio/enterprise level PMO Strong understanding of portfolio management frameworks Understand KPIs, dashboards, and portfolio performance metrics Significant experience in PPM tools Desirable Advanced data analysis and visualization An appropriate degree, equivalent qualification or experience Experience in identifying and implementing continuous improvement efforts and More ❯

Data and Analytics (Football) Greater Manchester £40,000-£45,000 Excellent opportunity for a Senior Data Analyst, Performance Analyst, or Scout from within professional football to join an ambitious set up offering the chance to get involved in recruitment across all teams as this club looks to shift their recruitment culture. In this role you will build reports on … several different leagues in the UK and in Europe to try and spot the profile of player that will thrive in different systems. You'll define KPI's and performance metrics for the databases you build using SQL. You'll deliver data-backed insights in senior-level recruitment meetings. The ideal candidate will be data-savvy and competent … with at least one of the following data providers: Wyscout, Opta, Hudl, Skillcorner, StatsBomb, or similar. Candidates will have some proven experience as a Senior Data Analyst, Scouting, or Performance Analytics within professional/elite level football. This is a fantastic opportunity to help shape the future of recruitment for years to come at an ambitious club! The Role More ❯

Data and Analytics (Football) Greater Manchester £40,000-£45,000 Excellent opportunity for a Senior Data Analyst, Performance Analyst, or Scout from within professional football to join an ambitious set up offering the chance to get involved in recruitment across all teams as this club looks to shift their recruitment culture. In this role you will build reports on … several different leagues in the UK and in Europe to try and spot the profile of player that will thrive in different systems. You'll define KPI's and performance metrics for the databases you build using SQL. You'll deliver data-backed insights in senior-level recruitment meetings. The ideal candidate will be data-savvy and competent … with at least one of the following data providers: Wyscout, Opta, Hudl, Skillcorner, StatsBomb, or similar. Candidates will have some proven experience as a Senior Data Analyst, Scouting, or Performance Analytics within professional/elite level football. This is a fantastic opportunity to help shape the future of recruitment for years to come at an ambitious club! The Role More ❯

landing pages. Lead, manage, and optimise paid campaigns across Meta, Google, and TikTok. Identify and pursue B2B partnership opportunities with health organisations, wellness brands, and other strategic partners. Analyse performance metrics, extract insights, and drive data-led decision-making across all growth channels. Act as a strategic thought partner to leadership, proposing new growth initiatives and prioritising based More ❯

to the team. Collaborate with business stakeholders to contribute to continuous improvement strategies and ensure IT systems meet organizational needs. Monitor IT service levels, develop internal procedures, and manage performance metrics to ensure high standards are maintained. Oversee contract and license management for IT systems, software, and users. Own and manage the Microsoft Office 365 environment, ensuring it More ❯

scope. Translate customer and market needs into clear user stories and functional requirements. Ensure seamless integration of booking, PMS, ecommerce, and payment journeys across web and mobile. Monitor key performance metrics (conversion, transaction success rates, booking journey drop-offs) and use insights to drive optimisation. Stay ahead of industry trends in hospitality tech, including digital guest experience, embedded More ❯

for account growth. Support client retention by planning ahead for client contract renewal. Report regularly to the Director of Customer Success on client account progress and issues. Generate Key Performance Metrics in line with business objectives. Maintain compliance with Sonrai's quality management system. UK and international travel may be required as necessary to meet with clients. Frequency More ❯

security by participating in awareness programs, supporting internal and external audits, and assisting in the development of policy, standards, and procedures. Lead the collection, analysis, and presentation of InfoSec performance metrics, and prepare briefings for senior leaders on studies and plans. Analyse data from security assessment tools and systems, identify process inefficiencies, and contribute innovative solutions to improve More ❯

to steer direction, decision making, escalation and communication Run robust programme governance — steering committees, decision forums, escalation paths, risk/issue logs, change control processes. Design, monitor and report performance metrics, KPIs and benefits realisation plans — ensuring transformation delivers measurable impact against cost, time, quality and strategic goals. Act as Interim Head of Middle Office, partnering with Heads More ❯

to steer direction, decision making, escalation and communication Run robust programme governance — steering committees, decision forums, escalation paths, risk/issue logs, change control processes. Design, monitor and report performance metrics, KPIs and benefits realisation plans — ensuring transformation delivers measurable impact against cost, time, quality and strategic goals. Act as Interim Head of Middle Office, partnering with Heads More ❯

to steer direction, decision making, escalation and communication Run robust programme governance — steering committees, decision forums, escalation paths, risk/issue logs, change control processes. Design, monitor and report performance metrics, KPIs and benefits realisation plans — ensuring transformation delivers measurable impact against cost, time, quality and strategic goals. Act as Interim Head of Middle Office, partnering with Heads More ❯

could include ticketing requests, troubleshooting, technical issues, and liaising with internal and external partners to ensure consistent and timely data reporting. You will work across multiple projects to ensure performance metrics are accurately tracked and communicated, proactively identifying and addressing any data or system related issues. You will support with continuous improvement for the service and wider organisation. More ❯

Procurement Portfolio, you are a senior technology leader with extensive experience thinking strategically about technology development and mentoring people. You will oversee key technology decisions, be responsible for the performance metrics for the team, and oversee and develop technical personnel, including management of vendor partnerships. You will develop a close working relationship with the Portfolio Lead to ensure More ❯

external matters where necessary, including executive reporting and regulatory engagement. Providing day-to-day leadership of the privacy team, including Analysts, Senior Analysts, Privacy Engineers, and Managers, and ensuring performance metrics and KPIs are tracked and reported to senior leadership and the board. Overseeing complex DPIAs, ensuring the creation and negotiation of customer Data Processing Agreements, managing third More ❯

complex challenges, ensuring customers see measurable value quickly and consistently. Lead impactful Quarterly Business Reviews (QBRs), using data and insights to highlight ROI, mitigate risks, and uncover new opportunities. Performance Metrics Conduct an average of 5-8 proactive meetings per week with your book of business Document and utilise Hubspot to track customer interactions Measurably increase B2B revenue More ❯

and associated business benefits to address their needs Be a Go-To customer expert on Palo Alto Networks SASE security solutions and become a Subject Matter expert over time Performance metrics include CSAT, Renewal rate, Upsell/Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement Qualifications Your Experience BS/MS in Computer Science More ❯

goals. Drive continuous improvement, best practice, and innovation in design processes. Digital & Information Apply digital expertise to interactions, prototypes, and workflows. Use information systems to capture designs, insights, and performance metrics. Present findings to senior stakeholders to inform decision-making. Finance & Assets Support business cases, cost-benefit analyses, and budgeting. Ensure work delivers value within financial and operational constraints. More ❯

managing day-to-day operations, ensuring service excellence, and fostering a high-performing team culture. Key Responsibilities Lead and manage the ICT Service Desk team, providing guidance, coaching, and performance management. Oversee the handling of incidents and service requests, ensuring timely resolution and customer satisfaction. Monitor and report on service desk performance metrics, including SLAs and KPIs. … Develop and maintain service desk processes and documentation to ensure consistency and compliance. Drive service improvement initiatives based on performance data and user feedback. Collaborate with technical teams and stakeholders to resolve complex issues and support service transitions. Manage the out-of-hours support rota and ensure appropriate coverage for critical incidents. Essential Skills & Experience Demonstrable experience managing an More ❯

managing day-to-day operations, ensuring service excellence, and fostering a high-performing team culture. Key Responsibilities Lead and manage the ICT Service Desk team, providing guidance, coaching, and performance management. Oversee the handling of incidents and service requests, ensuring timely resolution and customer satisfaction. Monitor and report on service desk performance metrics, including SLAs and KPIs. … Develop and maintain service desk processes and documentation to ensure consistency and compliance. Drive service improvement initiatives based on performance data and user feedback. Collaborate with technical teams and stakeholders to resolve complex issues and support service transitions. Manage the out-of-hours support rota and ensure appropriate coverage for critical incidents. Essential Skills & Experience Demonstrable experience managing an More ❯

If this sounds intriguing, we'd like to talk to you. Key job responsibilities Hire and develop the best to recruit, grow, retain, and promote talent Own regional publishing performance metrics, holding all cross functional partners accountable to publishing content on time and free of major defects Drive operational efficiency by advocating for and delivering operational performance More ❯

for the setup, management, and optimisation of programmatic campaigns, working across a variety of clients and verticals. You’ll be a data-led problem solver who enjoys digging into performance insights, testing creative and audience hypotheses, and delivering measurable impact for clients. Experience with The Trade Desk is desirable. Key Responsibilities: Plan, build, and optimise programmatic campaigns across DSPs … DV360, The Trade Desk, Stack Adapt) Manage campaign pacing, performance, budgets, and reporting Analyse campaign data to inform strategy and real-time optimisations Collaborate with internal teams on creative, strategy, and reporting Work directly with client leads to ensure campaign goals are exceeded Stay up-to-date with programmatic trends, tools, and best practices Contribute to agency growth by … confidence working with data platforms Problem solving mindset Experience in Excel/Google sheets (pivot tables, look ups, basic formulas). Clear understanding of audience targeting, inventory types, and performance metrics Ability to thrive in a fast-paced, entrepreneurial environment Strong communication skills and a collaborative mindset What's on offer? A competitive starting salary based on experience More ❯