176 to 200 of 799 Performance Metrics Jobs in the UK

Conduct root cause analysis (RCA) to determine the underlying cause of recurring incidents Collaborate with technical teams to gather and analyse data, logs, and performance metrics to address root cause Work closely with incident management, change management, and service desk teams to ensure seamless problem resolution Coordinate with … all identified problems, RCA findings, and resolution activities Prepare and present detailed problem reports to senior management and stakeholders Track and monitor problem management metrics to identify trends and areas for improvement Lead initiatives to improve system reliability, performance, and scalability Manage and resolve Problems within set SLAs … the technical understanding of the audience Exceptional organisational skills and flexible approach, with the ability to adapt to changing priorities Experience working to Key Performance Indicators and Service Level Agreements Evident technical infrastructure experience Application support experience Experience of managing blue chip customers Excellent problem-solving skills and the More ❯

and IT teams to establish and maintain cloud budget baselines, cost forecasts, and variance analysis. Provide data-driven insights into cloud spend, and track performance metrics against annual budget. Stakeholder Collaboration and Communication: Serve as the primary FinOps contact, liaising with stakeholders across Finance, Engineering, IT, and Procurement. More ❯

and IT teams to establish and maintain cloud budget baselines, cost forecasts, and variance analysis. Provide data-driven insights into cloud spend, and track performance metrics against annual budget. Stakeholder Collaboration and Communication: Serve as the primary FinOps contact, liaising with stakeholders across Finance, Engineering, IT, and Procurement. More ❯

identifying growth opportunities as we expand into new regions. Key job responsibilities Develop and implement scalable supply chain solutions using customer feedback and operational metrics Lead multiple strategic projects focused on service optimization and regional expansion Transform customer insights and market data into actionable service improvements Drive end-to … cases and strategic recommendations for leadership Deliver comprehensive business documents that inform executive decision-making A day in the life Strategy & Planning Analyze service performance metrics to identify optimization opportunities. Evaluate customer feedback and usage patterns to shape improvements. Develop business cases for new service offerings. Design scalable … solutions across Amazon's worldwide operations. BASIC QUALIFICATIONS Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience using data and metrics to determine and drive improvements Experience working cross-functionally with tech and non-tech teams Years of program or project management experience and defining More ❯

demand and demonstrating the ROI. What You'll Do: Growth Strategy Develop and implement cross-functional growth marketing strategies aligned with commercial objectives. Oversee performance marketing campaigns (ABM, SEO/SEM, paid ads, content, social media) to drive acquisition and expansion. Define and maintain a compelling brand strategy and … in partnership with Sales, Product, Operations, and Finance. Drive product positioning, launch plans, and market entry strategies. Manage the product lifecycle marketing roadmap. Marketing Performance & Analytics Establish data-driven performance metrics, media optimization, and reporting. Implement A/B testing and incremental improvements to optimize channels. Communicate More ❯

/ABM marketing programs aligned with overall marketing and business objectives. Drive awareness, lead generation, and support deal acceleration and customer expansion goals. Lead performance metric analysis across various marketing lead sources. Collaborate effectively with regional marketing managers and sales teams. Develop and execute engaging marketing campaigns across multiple More ❯

/ABM marketing programs aligned with overall marketing and business objectives. Drive awareness, lead generation, and support deal acceleration and customer expansion goals. Lead performance metric analysis across various marketing lead sources. Collaborate effectively with regional marketing managers and sales teams. Develop and execute engaging marketing campaigns across multiple More ❯

success. Define and oversee API integrations. Identify new opportunities and drive product innovation. Support product adoption through training and documentation. Monitor and analyse product performance metrics. Build and maintain relationships with key stakeholders. About You: Deep understanding of major digital media platforms (e.g., DV360, The Trade Desk, Google Ads More ❯

to meet company objectives and revenue goals Oversee the daily operations of the sales team, ensuring efficient and effective processes Set sales targets, monitor performance, and ensure team alignment with organizational goals Lead, mentor, and develop the sales team, fostering a culture of high performance and continuous improvement … Collaborate with the CRO and executive team to align sales strategies with overall business objectives Prepare and present regular sales reports, forecasts, and performance metrics to the executive team Manage the sales budget, ensuring optimal allocation and utilization of resources Coordinate with marketing, product development, and customer support More ❯

app with a huge 150+ million monthly active users and an install base of more than 1 billion. Picsart is seeking a Head of Performance Marketing to lead our global user acquisition, growth, and retention initiatives. This role is critical in driving scalable and sustainable growth by leveraging data … driven strategies across multiple digital marketing channels. As a key leader within the marketing team, you will be responsible for optimizing performance campaigns, managing budgets efficiently, and working closely with cross-functional teams to enhance customer acquisition and lifetime value. By joining us, you will benefit from An honest … . An environment that fosters innovation and creativity, a culture with the ability to pilot new trends. You will Develop and execute a comprehensive performance marketing strategy to drive user acquisition, retention, and revenue growth. Manage and optimize multi-channel paid campaigns across search, social, display, and affiliate networks. More ❯

and enhancements as required. Ensure data integrity and accuracy within HR systems. Data Analytics and Reporting: Generate, analyze, and communicate workforce analytics and key performance metrics to support HR leadership and business objectives. Create dashboards and reports to monitor HR effectiveness across various dimensions. Conduct deep-dive analyses … into employee engagement, retention, and performance trends. Project Management: Lead HR technology projects, ensuring timely delivery and adherence to budget. Collaborate with cross-functional teams to align HR initiatives with business strategies. Drive continuous improvement initiatives in HR processes through analytical insights. Stakeholder Engagement: Partner with HR and senior … visualization tools (e.g., Tableau, Power BI). Demonstrated ability to analyze complex data sets and translate them into actionable insights. Solid understanding of HR metrics, workforce planning, and organizational development. Excellent project management skills and experience leading projects from conception to completion. Strong communication skills with the ability to More ❯

and enhancements as required. Ensure data integrity and accuracy within HR systems. Data Analytics and Reporting: Generate, analyze, and communicate workforce analytics and key performance metrics to support HR leadership and business objectives. Create dashboards and reports to monitor HR effectiveness across various dimensions. Conduct deep-dive analyses … into employee engagement, retention, and performance trends. Project Management: Lead HR technology projects, ensuring timely delivery and adherence to budget. Collaborate with cross-functional teams to align HR initiatives with business strategies. Drive continuous improvement initiatives in HR processes through analytical insights. Stakeholder Engagement: Partner with HR and senior … visualization tools (e.g., Tableau, Power BI). Demonstrated ability to analyze complex data sets and translate them into actionable insights. Solid understanding of HR metrics, workforce planning, and organizational development. Excellent project management skills and experience leading projects from conception to completion. Strong communication skills with the ability to More ❯

and enhancements as required. Ensure data integrity and accuracy within HR systems. Data Analytics and Reporting: Generate, analyze, and communicate workforce analytics and key performance metrics to support HR leadership and business objectives. Create dashboards and reports to monitor HR effectiveness across various dimensions. Conduct deep-dive analyses … into employee engagement, retention, and performance trends. Project Management: Lead HR technology projects, ensuring timely delivery and adherence to budget. Collaborate with cross-functional teams to align HR initiatives with business strategies. Drive continuous improvement initiatives in HR processes through analytical insights. Stakeholder Engagement: Partner with HR and senior … visualization tools (e.g., Tableau, Power BI). Demonstrated ability to analyze complex data sets and translate them into actionable insights. Solid understanding of HR metrics, workforce planning, and organizational development. Excellent project management skills and experience leading projects from conception to completion. Strong communication skills with the ability to More ❯

premises, and network environments—ensuring alignment with business priorities and technical scalability. Own and lead the global Service Desk function, establishing clear support processes, performance metrics, and continuous improvement across all sites. Implement and govern enterprise infrastructure standards, covering identity, endpoint, monitoring, backup, and disaster recovery to drive … consistency and resilience. Lead operational performance and vendor management, ensuring high system availability, SLA adherence, and cost-effective service delivery. Act as the technical authority and line manager for infrastructure and support staff, setting direction, mentoring the team, and collaborating across IT and business functions to support strategic outcomes. More ❯

and positive customer experience from onboarding through to long-term partnership. Manage a team of Customer Success Managers and Client Partner Managers, setting clear performance goals and fostering a high-performing culture. Develop and implement programs that foster customer engagement, retention, and satisfaction, aligning with business objectives and metrics … with product and sales teams to identify opportunities for product enhancements and cross-sell initiatives, driving additional value for customers. Analyze customer feedback and performance data to generate insights, addressing challenges and leveraging opportunities to enhance service delivery. What you'll bring Extensive Experience in customer success or account … Problem-Solving Skills to interpret data and feedback, crafting actionable strategies that enhance the customer journey. Familiarity with Sales Targets and NPS as key performance metrics, with a successful history of driving improvements in these areas. What We Offer Competitive Salary and benefits package designed to attract and More ❯

Responsibilities: Trading Leadership and P&L management Drive the ecommerce trading strategy to achieve and exceed revenue, margin, and profitability targets. Monitor and analyse performance metrics (e.g., sales, conversion rates, average order value, and customer retention) to identify opportunities and address challenges. Understand P&L top and bottom … line dynamics, steer initiatives to support a profitable grow Steer the development of data-driven pricing, merchandising, and promotional strategies to optimize performance and meet customer needs. Customer-Centric Consumer Experience Place the customer at the centre of all trading activities, ensuring seamless and personalized shopping experiences. Collaborate with … commercial outcomes. Merchandise and Product Focus Collaborate with Merchandising teams to ensure online assortments align with customer demand and market trends. Drive visibility and performance of hero products and key categories, balancing inventory, pricing, and promotional activities. Oversee product lifecycle management, ensuring availability and alignment with sales forecasts. Omni More ❯

while collaborating with other teams to drive brand growth and product awareness. You'll also be responsible for creating content, managing campaigns, and analysing performance metrics to ensure ongoing marketing success. Client Details My client is a well-established, independent technology distributor with over two decades of experience … with business objectives. Collaboration & Coordination : Work closely with product managers and other departments to align marketing efforts with product goals and ensure smooth execution. Performance Analysis : Track and analyse key metrics such as website traffic, audience engagement, and campaign performance to drive improvements. Brand & Market Growth : Help More ❯

and develop an online platform from the ground up, playing a key role in its success. You will be responsible for managing content, optimising performance, driving traffic, and enhancing the user experience to support business growth and sales. Key Responsibilities: Oversee the management and maintenance of the website, ensuring … seamless functionality, performance, and security. Create, edit, and manage website content to ensure it is engaging, accurate, and up to date. Collaborate with designers, developers, and marketing teams to implement design and content updates. Monitor website analytics, track user behaviour, and generate reports to optimise website performance and … and JavaScript. Experience with content management systems (CMS), Magento 2 knowledge is a plus. Proficiency in website analytics tools (e.g., Google Analytics) to monitor performance and inform strategy. Knowledge of SEO best practices and ability to implement effective optimisation strategies. Commercial awareness and understanding of eCommerce performance metrics. More ❯

updated documentation and SOPs. Drive automation and self-service improvements with the aim of reducing manual ticket resolutions. Monitor, report, and analyze service desk performance metrics to drive efficiency improvements. Mentor, coach, and develop Tier 2 engineers providing training and career growth opportunities. Conduct regular performance reviews … training sessions, and knowledge-sharing initiatives. Foster a collaborative and high-performance culture within the service desk team. Act as a key liaison between Service Desk and Business Units to ensure alignment. Provide clear and proactive communications to users and stakeholders during incidents and outages. Gather and analyze customer More ❯

Key job responsibilities Lead strategic planning and execution of product/program initiatives Build collaborative relationships with stakeholders and partner teams Analyze data and metrics to drive continuous improvement Manage project timelines and deliverables Develop and implement process optimizations A day in the life You'll collaborate with diverse … teams to identify opportunities, solve complex problems, and deliver results. Your day might include analyzing performance metrics, facilitating cross-functional meetings, and developing strategic recommendations to enhance our customer experience. About the team We are a collaborative and innovative team focused on building new retail experiences. Our inclusive More ❯

joint marketing campaigns (webinars, events, content, social media) to generate leads and enhance brand visibility for both organisations, ensuring consistent co-branding and messaging. Performance Analysis & Reporting: Monitor and report on key partner performance metrics (revenue, deal registrations, customer satisfaction, partner scorecard, brand awareness) on a quarterly … Success: Partner-influenced revenue. Number of joint opportunities generated. Partner program tier achievement. Partner satisfaction scores. Number of executed joint marketing activities. Brand awareness metrics (social media mentions, website traffic from partner channels, brand lift). More ❯

joint marketing campaigns (webinars, events, content, social media) to generate leads and enhance brand visibility for both organisations, ensuring consistent co-branding and messaging. Performance Analysis & Reporting: Monitor and report on key partner performance metrics (revenue, deal registrations, customer satisfaction, partner scorecard, brand awareness) on a quarterly … Success: Partner-influenced revenue. Number of joint opportunities generated. Partner program tier achievement. Partner satisfaction scores. Number of executed joint marketing activities. Brand awareness metrics (social media mentions, website traffic from partner channels, brand lift). More ❯

evolving needs. Renewal & Expansion Strategy : Identify opportunities for expansion within existing accounts by recommending additional solutions or service features that align with customer objectives. Performance Metrics : Define and monitor key performance indicators (KPIs) to assess the effectiveness of customer implementations and outcomes. What we need to see More ❯

management. Program Execution and Oversight: Oversee the planning, execution, and delivery of multiple programs, ensuring adherence to timelines, budgets, and quality standards. Monitor program performance metrics, track progress, and provide regular status updates to senior leadership and stakeholders. Address and resolve any issues, risks, or conflicts that may … ensure efficient use of organizational assets. Financial Management: Develop and manage program budgets, ensuring financial accountability and cost-effectiveness. Monitor program expenditures and financial performance, identifying areas for cost savings and efficiency improvements. Prepare and present financial reports and forecasts to senior leadership. Risk Management and Compliance: Identify and … and reporting mechanisms. Team Development and Mentorship: Lead, mentor, and develop program management staff, fostering a culture of continuous improvement and professional growth. Conduct performance evaluations, provide constructive feedback, and support career development initiatives. Promote a collaborative and inclusive team environment that encourages innovation and excellence. Experience & Exposure required More ❯

ll do Lead & Scale Customer Support - Manage and develop the customer support team, ensuring they are equipped to deliver an outstanding customer experience. Optimise Performance Metrics - Own key customer support KPIs (NPS, CSAT, resolution times), ensuring continuous improvement in customer satisfaction and operational performance Drive Operational Efficiencies … service experiences. A strong track record in scaling and optimising customer support teams and operations. Data-driven decision-making , with expertise in customer service metrics (NPS, CSAT, response times) and continuous improvement methodologies. Hands-on experience with modern customer service platforms (e.g., Intercom, Zendesk), as well as data analytics … that mean the most to you. Invest in your growth - L&D budget to support the skills you value. Fast-track your career - Two performance reviews a year. Family-first policies - 5 months full pay for primary caregivers, 1 month for secondary caregivers. Save big on childcare - Workplace nursery More ❯