Entra ID Providing user support for Sage 50 and Sage 200 systems Troubleshooting user issues on Microsoft AVD Supporting mobile device users across Android and Apple platforms Working with remote support tools (e.g. RDP, TeamViewer, Quick Assist, Datto RMM) Assisting with basic network troubleshooting including VLAN and subnet knowledge Managing permissions within SharePoint and printer configurations What we’re … for: 3+ years of experience in an IT support role, covering both 1st and 2nd line issues Strong working knowledge of Microsoft Windows 10/11, Microsoft 365, and remote support tools Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID Good understanding of core infrastructure technologies including Active Directory, remote desktops, and More ❯
Aberdare, Rhondda Cynon Taff, Mid Glamorgan, United Kingdom
CPS Group (UK) Limited
Entra ID * Providing user support for Sage 50 and Sage 200 systems * Troubleshooting user issues on Microsoft AVD * Supporting mobile device users across Android and Apple platforms * Working with remote support tools (e.g. RDP, TeamViewer, Quick Assist, Datto RMM) * Assisting with basic network troubleshooting including VLAN and subnet knowledge * Managing permissions within SharePoint and printer configurations ________________________________________ What we're … for: * 3+ years of experience in an IT support role, covering both 1st and 2nd line issues * Strong working knowledge of Microsoft Windows 10/11, Microsoft 365, and remote support tools * Experience supporting cloud-based tools such as Microsoft Intune, Autopilot, and Azure Entra ID * Good understanding of core infrastructure technologies including Active Directory, remote desktops, and More ❯
Gateshead, Tyne and Wear, North East, United Kingdom
Vertu Motors
Vertu House Team Valley Gateshead Due to rapid growth, we are now recruiting a 1st Line Desktop Support Technician to support the Group At Vertu Motors, our IT team aims "To provide world-class IT systems that enable Vertu to deliver an outstanding customer motoring experience". The working hours are 37.5 hours per week; 9.00am – 17.30pm Monday to … be self-motivated and passionate about what you do. You will be experienced with the following skills: A very good working knowledge of PCs, Microsoft operating systems including both desktop and server environments, popular windows applications, Networks, and E-mail. A working knowledge of the following: Active Directory/Domain Environments. Microsoft Outlook/POP3/Exchange email systems … software, monitoring and email security platforms. Networking(LAN/WAN, TCP/IP, VPN Access etc). Internet access and restrictions, set-up, trouble shooting, reporting. Remotesupport tools including RemoteDesktop, VNC applications. Printers, scanners, wireless network devices. Microsoft Office Applications including Office 365. An understanding of motor retail manufacturer systems & interfaces would be desirable. Knowledge of IP More ❯
Milton Keynes, Ringwood, Hampshire, United Kingdom Hybrid / WFH Options
entrust IT
Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from home and on … spares Essential Requirements: GCSE (or equivalent) in Maths and English (Grade C or above) Microsoft and/or CompTIA certifications Willingness to undergo a DBS check Desirable Experience: Windows Desktop & Server OS Microsoft 365 and cloud-based services VoIP, networking, broadband RemoteDesktop (Citrix), ConnectWise, ticketing platforms Mobile device support, networked printers/scanners What You’ll … Get in Return: Competitive salary £28,000 - £35,000 (based on experience) Remote-first working – enjoy the balance of home working and occasional site visits Supportive team environment – we value clear thinking, kindness, and collaboration Real variety – work with different clients and solve a wide range of technical challenges Professional growth – we’ll support your development every step of More ❯
New Milton, England, United Kingdom Hybrid / WFH Options
entrust-it
Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from home and on … spares Essential Requirements: GCSE (or equivalent) in Maths and English (Grade C or above) Microsoft and/or CompTIA certifications Willingness to undergo a DBS check Desirable Experience: Windows Desktop & Server OS Microsoft 365 and cloud-based services VoIP, networking, broadband RemoteDesktop (Citrix), ConnectWise, ticketing platforms Mobile device support, networked printers/scanners What You’ll … Get in Return: Competitive salary £28,000 - £35,000 (based on experience) Remote-first working - enjoy the balance of home working and occasional site visits Supportive team environment - we value clear thinking, kindness, and collaboration Real variety - work with different clients and solve a wide range of technical challenges Professional growth - we’ll support your development every step of More ❯
Ringwood, Hampshire, South East, United Kingdom Hybrid / WFH Options
entrust IT
Field 2nd Line IT Support Engineer | Milton Keynes Region | £28,000 - £35,000 | Remote with Field Work Join a team where your skills make a real difference. Are you an experienced IT professional with a passion for solving problems and helping people? Do you enjoy variety in your day and the opportunity to work both from home and on … spares Essential Requirements: GCSE (or equivalent) in Maths and English (Grade C or above) Microsoft and/or CompTIA certifications Willingness to undergo a DBS check Desirable Experience: Windows Desktop & Server OS Microsoft 365 and cloud-based services VoIP, networking, broadband RemoteDesktop (Citrix), ConnectWise, ticketing platforms Mobile device support, networked printers/scanners What Youll Get … in Return: Competitive salary £28,000 - £35,000 (based on experience) Remote-first working enjoy the balance of home working and occasional site visits Supportive team environment we value clear thinking, kindness, and collaboration Real variety work with different clients and solve a wide range of technical challenges Professional growth well support your development every step of the way More ❯
London, England, United Kingdom Hybrid / WFH Options
Corel
Non-Technical: At least 3 (5+ for senior), preferable more, years of relevant experience in Sales Engineering for a product operating in the same domains as Parallels:application/desktop virtualization, security, IT infrastructure. Hands on experience in at least 1, preferable more, of these technologies: Parallels RAS, Citrix Virtual Apps and Desktop, VMWare Horizon, Microsoft RDS or … Azure Virtual Desktop. Deep knowledge and experience with Microsoft RemoteDesktop Services - TS/RDSH/Application/Desktop and VDI Publishing. Working knowledge and understanding of IT infrastructure solutions relating to Systems, Network and Security Experience in cloud computing platforms mainly in Microsoft Azure and Amazon AWS. Ability to perform product demonstrations and presentations to technical … Chromebook, Linux or the Cloud. Parallels solutions enable seamless delivery of virtual desktops and applications to any device, running Windows on a Mac, Mac management with Microsoft SCCM, and remote access to PCs and Mac computers from any device. Recently, Parallels became part of Corel Corporation and joins an impressive collection of industry leading brands. #J-18808-Ljbffr More ❯
Birmingham, England, United Kingdom Hybrid / WFH Options
Corel
Non-Technical: At least 3 (5+ for senior), preferable more, years of relevant experience in Sales Engineering for a product operating in the same domains as Parallels:application/desktop virtualization, security, IT infrastructure. Hands on experience in at least 1, preferable more, of these technologies: Parallels RAS, Citrix Virtual Apps and Desktop, VMWare Horizon, Microsoft RDS or … Azure Virtual Desktop. Deep knowledge and experience with Microsoft RemoteDesktop Services - TS/RDSH/Application/Desktop and VDI Publishing. Working knowledge and understanding of IT infrastructure solutions relating to Systems, Network and Security Experience in cloud computing platforms mainly in Microsoft Azure and Amazon AWS. Ability to perform product demonstrations and presentations to technical … Chromebook, Linux or the Cloud. Parallels solutions enable seamless delivery of virtual desktops and applications to any device, running Windows on a Mac, Mac management with Microsoft SCCM, and remote access to PCs and Mac computers from any device. Recently, Parallels became part of Corel Corporation and joins an impressive collection of industry leading brands. #J-18808-Ljbffr More ❯
level & location, with engineers being responsible for punctual attendance at the allocated locations for resolution within agreed service levels. Day to day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimizing disruption to our users. Role requires Saturday Weekend work on a rota basis. Requirements & Responsibilities: Applicant must have a full valid … UK drivers licence. Experience with VIP support and engagement. Will need to support an on-call rota. Troubleshoot known and unknown hardware issues related to desktop, laptops, workstations, peripherals, Point of Sale Counters and associated accessories. Troubleshoot known and unknown software issues related to Windows platforms. Smart hands & eyes support for Infrastructure and data centre activities. Site process documentation … Knowledge and experience with Microsoft 365 (Word, Excel, PowerPoint, Outlook, OneDrive, Intune etc). Experience in Windows imaging techniques (Network & Local). Microsoft Active Directory & Azure Active Directory knowledge. Remotedesktop support tools. Desktop/printer configurations. Device install, connection and setup following pre-defined scripts. Device swap outs and connectivity cabling, Wi-Fi. Device installs, moves More ❯
workflows. Excellent communication, leadership, and stakeholder management skills. Strong knowledge of Terraform, Ansible, GitHub & Web Application Firewalls. Benefits Nice to have experience: SQL Server Windows Server Active Directory DNS RemoteDesktop Services IIS/Nginx Linux Server IDS/IPS PowerShell & Bash Serverless technologies (AWS Lambda, Elastic Containers) Agentic and Generative AI especially applied to Infrastructure as Code More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and … proprietary trading, hedge funds, or market-making firms Windows Server and Active Directory administration Exposure to Microsoft SCCM or similar enterprise tools Experience designing or supporting scalable VDI/remotedesktop environments This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a More ❯
Desktop Trade Support Engineer – Global Proprietary Trading Firm Location: London Compensation: Up to £90,000 + Performance Bonus Quant Capital is partnered with one of the world’s most sophisticated proprietary trading firms as they expand their core engineering team in London. With over 30 years of consistent success, our client sits at the intersection of finance, data, and … proprietary trading, hedge funds, or market-making firms Windows Server and Active Directory administration Exposure to Microsoft SCCM or similar enterprise tools Experience designing or supporting scalable VDI/remotedesktop environments This role offers the chance to operate at the heart of a world-class trading environment—where engineering isn’t just a support function, but a More ❯
is necessary. Key Responsibilities: Knowledge in Windows buildout. Experience with Windows, AD, Avamar, VMWare, Citrix, Exchange, SCCM, SCOM, etc. Familiarity with ITSM ticketing tools such as Ivanti, ServiceNow, etc. Remotedesktop connectivity applications and Windows end point support. Administer and provide User account provisioning. Document and manage problems and work requests using the Incident Management System. Respond to … telephone calls, emails, and instant messages; create tickets and assign work orders/incidents to appropriate support teams. Diagnose problems through discussions with users, providing level 1 remotedesktop support. Install desktop applications and software. Work experience with SCCM patch deployments and SCOM monitoring tools. Knowledge of scripting. Highly self-motivated with keen attention to details. How More ❯
outsourced IT support, resolving complex technical issues escalated from Level 1 support, and performing scheduled or reactive on-site visits. Candidates must have their own transport. The role combines remotedesktop support with on-site assistance and requires strong technical expertise across various IT systems and platforms. Job Duties: Resolve advanced technical tickets escalated from Level 1 support. … Perform remotedesktop support and on-site visits for scheduled or reactive work. Administer Office 365, Azure, and multi-factor authentication (MFA). Manage Windows Server environments, including Active Directory, Exchange Server, and SQL Server. Provide firewall support, preferably with SonicWall and Ubiquity Dream Machine. Deliver general Wi-Fi and networking support, including basic networking fundamentals. Job Requirements More ❯
phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester Hybrid working is in place If you have previous experience working … in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking skills would stand you in great stead for this role. Experience using remotedesktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great BUT this NOT essential. Finally, you will be working in More ❯
Bolton - Hybrid, Lancashire, United Kingdom Hybrid / WFH Options
hireful
phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us... Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working … in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking skills would stand you in great stead for this role. Experience using remotedesktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great...BUT this NOT essential. Finally, you will be working in an More ❯
Employment Type: Permanent
Salary: £25000 - £30000/annum up to £30k base DOE plus great benef
Bolton, England, United Kingdom Hybrid / WFH Options
hireful
phone, email and in person where required. Fantastic opportunities to climb the IT Support ladder with us... Role: IT Service Desk Analyst aka IT Support, 1st Line Support Engineer, Desktop Support Engineer, Desktop Support Analyst Salary: up to £30k DOE plus great benefits Location: Bolton, Greater Manchester – Hybrid working is in place If you have previous experience working … in a first line role covering systems such as M365, Active directory, Azure cloud and basic networking skills would stand you in great stead for this role. Experience using remotedesktop tools and ITSM tools would also be fantastic. If you have an IT related degree then great...BUT this NOT essential. Finally, you will be working in an More ❯
and Datacenter Equipment/Devices Strong Microsoft Operating System installation (Win 7 & Win 10) and troubleshooting skills Strong experience in troubleshooting MS Office (Outlook, Word, Excel, PowerPoint, etc.) Strong desktop support knowledge including hardware, software, and networking concepts Strong skills in Desktops, Workstations, Notebooks, Printers, and Handhelds User account creation for Active Directory, Exchange Mailboxes, and Distribution lists Remotedesktop connectivity applications like SMS, Bomgar, WebEx, Live Meeting, and Windows Native tools Troubleshoot and assist end users with mobile device setup, activations, and performance issues Hands-on experience with ITSM tools like Service Now A+ Certified or Equivalent Certification Excellent communication and conversation skills (Verbal and Written) Good working knowledge of MS OFFICE (Including MS Project and More ❯
Harlow, England, United Kingdom Hybrid / WFH Options
Raytheon Technologies
new office to support significant business growth. This is a fantastic opportunity to join a new area within our business. You will champion excellent Customer Service, supporting onsite and remote sites, assisting the Service Desk, and working with colleagues across dispersed locations. Responsibilities include providing telephone and remotedesktop support, site-based project delivery, and service requests. … classified environment Project support – Moves, Adds, Changes, cabling, installation Audio Visual/Meeting/Conference support Enhancing the Service Desk, developing knowledgebase articles, and fostering a "shift-left" mindset Desktop imaging and deployment Incident, Problem, and Change Management Delivery of Service Requests IT Asset Management 1st/2nd Line Application and Infrastructure support Deskside support and assisting the Service … Canteen facilities at Harlow & Glenrothes; free snacks & drinks at Manchester & Gloucester About Raytheon UK: Raytheon UK operates across multiple sites including Broughton, Waddington, Glenrothes, Harlow, Gloucester, Manchester, and supports remote work. Employing over 2,000 people, it is a major contractor to the UK Ministry of Defence, investing in R&D and supporting innovation in Weapons & Sensors, and Cyber More ❯
Job Description Do you have experience providing IT support using remotedesktop tools? Do you have an excellent working knowledge of MS Office 365? Are you able to problem solve and think on your feet? Do you have excellent communication and interpersonal skills? We are looking for an IT Service Desk Specialist to join our IT team here … and printing troubleshooting experience. Support experience with Windows 7/10 applications. Excellent troubleshooting and customer service skills. Strong written and verbal communication skills. Experience providing IT support using remotedesktop tools. Ability to work independently in a rotational shift pattern. About us Watches of Switzerland Group is a FTSE-250 retail company with nearly 3,000 employees More ❯
cybersecurity, cloud solutions, and IT support to SME's across Cheshire and the North West. Day-to-day: Provide 2nd Line IT Support to a range of clients via remote tools, calls and emails Handling escalations from 1st line team Assist in maintaining on-site servers including AD servers Management and support of VoIP technologies Support disaster recovery and … with 3rd line engineers to deliver IT strategies The ideal candidate will have experience with: Active Directory & Group Policies Office 365 & Applications On-prem Servers - Management (AD Servers/remotedesktop servers) Backup Solutions/Disaster Recovery Cloud technologies and/or migrations - AWS/Azure/Entra Networks - Routers, Switches, Firewalls VoIP/Telephony Systems Benefits: Certification More ❯
and troubleshoot software and hardware problems and to help our customers with any IT related issue. Technical Support Engineer responsibilities include resolving network issues, configuring operating systems and using remote support tools, to provide immediate support where needed. Familiarity with offering support using email, phone and chat applications, is essential. There is also a requirement to produce clear, written … and troubleshoot basic technical issues Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal A passion for technology Familiarity with remotedesktop applications and help desk software Full, clean UK Driving licence Basic understanding of DNS, DHCP and IP BS degree in Information Technology, Computer Science or relevant field More ❯
ensuring procedures are executed to keep asset management tools up to date. Diagnose and troubleshoot hardware and software issues. Assist with the maintenance and administration of IT systems. Use remote tools and diagnostic utilities to aid in troubleshooting. Prioritize incidents and service requests according to defined criteria and follow processes to ensure customer needs are met. Escalate incidents and … in place. Provide suggestions for continual improvement. Key Skills & Experience: Ideally 3+ years of Level 2 - IT Service Desk Support experience. Experience with ServiceNow - ITSM ticketing tool. Experience with remotedesktop support tools. Technical knowledge of Windows Operating system including configuration, administration, and troubleshooting. Networking knowledge of TCP/IP, DNS, DHCP, & VPNs, along with ability to troubleshoot More ❯
or insurance Worked within a Microsoft Azure environment Experience with network troubleshooting (switches, routers, firewalls). Familiar with DNSS, DHCP, Group Policy Strong knowledge of Windows and Mac OS, remotedesktop tools, and support desk software. Why Join this organisation? Opportunity to join a major US insurance organisation undergoing a major UK expansion Work in a collaborative and More ❯
BPSS/SC clearance Desirable: History of delivery in Telecoms Exposure to ITIL methodologies Technical/professional qualifications: Specific knowledge or qualification of the following Microsoft Products (Active Directory, RemoteDesktop, Windows Server, Windows 10, System Center) Linux System Administration (Red Hat, CentOS, SUSE, Debian or similar) Hardware Support Monitoring Systems (SNMP, Traps) TCP/IP and physical More ❯