Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc
virtualization, SQL Server, Backup protocols and procedures, Web Server Hosting, Microsoft Azure, Google Compute Engine, Amazon Web Services. Advanced knowledge of the Windows Server operating system, including features like RemoteDesktop Server, RemoteDesktop Server Farms, Terminal Services, and other advanced Windows features. Advanced knowledge of Virtual Machine hosting and management. Proficiency in IIS, Port Forwarding … to non-technical customers and discuss high-level configurations. Strong documentation skills for protocols, procedures, and processes suitable for both technical and non-technical audiences. Experience in telephone/remote customer support or equivalent customer service experience. Advantageous Skills Industry-specific experience. Point-of-Rental Software end-user experience. AWS certifications (Cloud Practitioner, Operations, etc.). Microsoft Certified Professional More ❯
Update Manager, Hardening, Storage Integration, Extensive Trouble Shooting experience. System & software support role of IT Windows Server & Windows Exchange 2016 experience WDS, VAMT and SCCM. File Server, SQL Server, RemoteDesktop Services and Remote Application Services with IIS, Command Line Interface and Power-Shell scripting knowledge. Active Directory knowledge. Experience implementing Group Policy Management. Expertise in Networking … Infrastructure – TCP/IP, DHCP, DNS, RRAS, WAN, RDP, Remote Management, Static Routes, Managed Switches (ideally CISCO trained), Firewalls CCNA or CCNP. Windows 10 Administrator & Microsoft Exchange 2016 experience particularly around Availability Groups and Client Access Servers. Ability to prepare and maintain manuals and handbooks. Ability to communicate at all levels with internal & external stakeholders. Full understanding of data More ❯
Chester Salary: £34,000 - £36,000 Responsibilities: Diagnose and resolve complex hardware and software issues for internal staff. Provide in-depth technical support for users via phone, email, and remotedesktop sessions. Monitor and maintain system health. Log, track, and manage incidents and service requests using the ticketing system. Install and configure software ensuring compatibility with existing systems. More ❯
the sales team with infrastructure guidance duringRFI/RFPs and POC stages. Provide ongoing infrastructure support for client implementationteams and internal teams throughout project lifecycles. Deliver on-site and remote training for clients and partners,ensuring they understand best practices and optimizationstrategies. Document solutions and maintain a repository of best practices. Stay current with new product releases and roadmaps … experience with AWS, Azure,and GCP. Virtualization: Expertise in VMware vSphere, Hyper-V, andother virtualization technologies. Networking and Security: Experience with Palo Alto,Sophos, FortiNet, and Cisco firewall solutions. RemoteDesktop Services: Proficiency in supporting RDS,RemoteApp, and Citrix environments (both on-premises and cloud). Project Management: 2+ years of project managementexperience, with excellent communication and organizationalskills. More ❯
agreed Business service levels. Day to day management of the Bodycote infrastructure covering technologies around AD, Group Policy, Servers/OS & Storage, Backup, Email, WAN/LAN, Security, Internet, Remote Access and Thin Client. To include monitoring, auditing, checking availability & capacity, patching and applying changes in line with the agreed change management process. Collaborating globally with Bodycote IT resources … skills: Essential Skills Minimum of 5 years of experience supporting a complex windows based environment. Strong technical background covering Active Directory, Exchange 2016, Exchange Online, Office 365, Azure Services, RemoteDesktop and Terminal Services. Microsoft, VMware or Cisco professional certifications. Windows server 2003 through 2022. SQL Server – legacy through to current versions. Understanding of networking fundamentals (LAN, WAN More ❯
support, maintenance, and engineering enhancements to end-user focused hardware, technologies. Excellent experience in supporting a wide variety of end-user hardware in the Microsoft and Apple eco-systems RemoteDesktop, Apple Business Manager, VMware Workspace ONE MDM, VDI support - ideally AWS Workspaces, AD and Group Policy administration, Okta Workforce SAML authentication experience Expertise in VDI (Vmware/ More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute - mainly 3rd Line RemoteDesktop Support - with some onsite IT Support for x400 onsite end users. Role will sit in a 3rd Line Support team - dealing with escalated Incidents & Tickets. Managing & resolving More ❯
hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of ITIL practices and/or ticketing systems, of Microsoft Intune for device management, of Box and Sharepoint, of RemoteDesktop Tool – Teamviewer/Ninja Working knowledge of Apple products Demonstrated problem-solving abilities with an ability to troubleshoot under pressure and adapt quickly. Excellent interpersonal skills and the More ❯
Deskside Support Engineer Position Overview Desktop Technician will provide day to day local\remotedesktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to … ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer’s various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have 3-5 Years’ experience … in Windows Desktop support and Infrastructure support. Candidate Required Minimum Qualifications and Skills: Bachelor’s degree or equivalent in Computer Science or related field. CompTIA A+, Microsoft Certified Professional (MCP) or better. Minimum of 3 -5 years of relevant IT experience. Windows 10-11, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Think More ❯
actively hiring candidates to expand their teams. Employment Type: Contract Location: Dundee, Scotland Work setting: Onsite Responsibilities Good in Data Analysis & Reporting using MS Office and ITSM tools Coordinate desktop changes to avoid deployment collisions on high priority incidents. Prepare requests for rollout. Participate in incident handling concerning desktop changes. Participate in projects concerning bigger desktop changes … for example rollout of new antivirus. Microsoft environment knowledge (desktop, o365). Have good technical understanding of the products building up a desktop service. Experience from the desktop environment. Understanding and experience of ITSM and ticketing process. Technical Requirements On site support experience necessary. Ability to carry out commissioning of new laptops and desktops across shopfloor as … Maintain the asset inventory at the facility and update on the desired tool. Disciplined, systematic problem solving skills required. Knowledge of Active Directory ITSM ticketing tools such as ServiceNow. Remotedesktop connectivity applications like Team Viewer. MS Office Suite MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio VPN (Cisco) and remote dial More ❯
London, England, United Kingdom Hybrid / WFH Options
Transputec Ltd
To provide initial point of contact and support to customers, assisting them with IT hardware and software problems via phone, email or remote assistance. To provide technical support; answering support queries via phone, email & self service. To maintain a high degree of customer service for all support queries, adhering to all service management principles (Incident Management Process). To … Support users in the use of IT equipment by providing necessary guidance and advice. To escalate more complex calls having captured all relevant information in the ticket. Location Overseas (remote working) Status Permanent, Full Time Key Accountabilities Supporting users via remote assistance, providing a high level of resolution at first contact To maintain a high degree of customer …/x & MacOS X An understanding of ITIL, ITIL’s framework and how this applies to the IT Function Experience in supporting Users in a Citrix Environment or remotedesktop tools #J-18808-Ljbffr More ❯
Point-of-Rental is an Elavon Payments Partner & Registered MSP/ISO of Elavon, inc
virtualization, SQL Server, Backup protocols and procedures, Web Server Hosting, Microsoft Azure, Google Compute Engine, Amazon Web Services. • Advanced knowledge of the Windows Server operating system. Features such as RemoteDesktop Server, RemoteDesktop Server Farms, Terminal Services, and other advanced windows features are required. • Advanced knowledge of Virtual Machine hosting and management. • Advanced knowledge of … configuration. • Advanced documentation skills for protocol, procedures, and process so the documents can be consumed by non-technical front-end users as well technical back-end users. • Telephone/Remote Customer Support experience (Can be replaced with onsite experience or equivalent customer service experience) Advantageous Skills • Hire Industry experience. • Point-of-Rental Software end-user experience • AWS certification (Cloud More ❯
role. Strong knowledge of Windows and MacOS operating systems. Proficient in Microsoft Office 365, Active Directory, and common enterprise applications. Experience with network troubleshooting tools and techniques. Familiarity with remotedesktop applications and help desk software. Excellent problem-solving, communication, and interpersonal skills. Ability to work independently and prioritize multiple tasks effectively. Preferred Qualifications: Certifications such as CompTIA … A+, Microsoft Certified: Modern Desktop Administrator Associate, or ITIL. Experience in supporting cloud-based platforms (e.g., Azure, Google Workspace). Knowledge of cybersecurity best practices and data protection regulations. #J-18808-Ljbffr More ❯
London, England, United Kingdom Hybrid / WFH Options
DFS
As our new IT Service Desk Analyst, you will work as part of a team in a fast-paced environment, providing excellent support to users of desktop, laptop, tablet, and mobile devices in a hybrid working environment. You will collaborate closely with IT technical colleagues to support our business by handling 'how do I' inquiries, admin requests, and participating … strong organizational skills and knowledge of IT Service Delivery best practices At a technical level, familiarity with Active Directory, G Suite, OSX, Android, ChromeOS, Windows 7/10, antivirus, remotedesktop, Jira or similar ITSM platforms, and basic hardware diagnostics is beneficial ITIL foundation certification is advantageous; training will be provided You demonstrate excellent problem-solving skills and More ❯
Linux Servers MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Xenserver Clustered virtualized environment. Splunk Logserver. System monitoring. Network configuration and management. Firewall configuration and management. Microsoft AD and RemoteDesktop Services (Windows 2019). Experience of scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/MS Exchange Container based infrastructure (Docker/Kubernetes). IP More ❯
Linux Servers MySQL, MSSQL and Postgres databases. iSCSI SAN Technologies. Xenserver Clustered virtualized environment. Splunk Logserver. System monitoring. Network configuration and management. Firewall configuration and management. Microsoft AD and RemoteDesktop Services (Windows 2019). Experience of Scripting (Bash, Korn, C, Shell, etc). Desirable skills: M365/MS Exchange Container based infrastructure (Docker/Kubernetes). IP More ❯
London, England, United Kingdom Hybrid / WFH Options
Amulet Hotkey
will play a key technical role within Amulet Hotkey’s operations. This is a hands-on position where you will be responsible for architecting and implementing best-in-class remotedesktop and virtualized solutions for blue-chip organizations across EMEA. The role involves travel to customer sites within these regions.You will work closely with both Sales and Technical … sales experience, including exceptional communication skills and customer relations. Expertise in data centre solution integration, and system administration. Hands-on experience with Linux and Windows operating systems. Proficiency in remote access protocols, including Citrix, Omnissa Horizon and HP Anyware/PCoIP. Strong background in Citrix, Hyper-V and VMware VDI solutions and virtualization technologies. Experience with hybrid or cloud More ❯
is provided to the required standards. Experience Experience working within an IT service desk/IT Support environment. Experience supporting Microsoft operating systems, Active Directory and Exchange. Knowledge of RemoteDesktop Services technologies. Network troubleshooting experience. Knowledge of DHCP, DNS, VPN. Experience using ITSM packages Knowledge of smartphone & mobile device support. Due to the volume of applications received More ❯
hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of ITIL practices and/or ticketing systems, of Microsoft Intune for device management, of Box and Sharepoint, of RemoteDesktop Tool – Teamviewer/Ninja Working knowledge of Apple products Demonstrated problem-solving abilities with an ability to troubleshoot under pressure and adapt quickly. Excellent interpersonal skills and the More ❯
hardware (laptops, printers, mobile devices), and networking fundamentals. Knowledge of ITIL practices and/or ticketing systems, of Microsoft Intune for device management, of Box and Sharepoint, of RemoteDesktop Tool – Teamviewer/Ninja Working knowledge of Apple products Demonstrated problem-solving abilities with an ability to troubleshoot under pressure and adapt quickly. Excellent interpersonal skills and the More ❯
and/or ticketing systems (desirable) Fluency in English and French - Dutch (desirable) Knowledge of Microsoft Intune for device management (preferable) Knowledge of Box and Sharepoint (preferable) Knowledge of RemoteDesktop Tool - Teamviewer/Ninja Benefits What we offer A collaborative, international working environment Opportunities for travel and personal growth within a unique industry Competitive salary and benefits More ❯
Bolton, Greater Manchester, North West, United Kingdom Hybrid / WFH Options
K3 Capital Group Plc
and problem-solving mindset. Willingness to learn and adapt to new technologies. Proficient in troubleshooting Windows operating system. Familiarity with M365, Active Directory, and basic networking concepts. Knowledge of remotedesktop tools and IT Service Management tools. More ❯
Chippenham, England, United Kingdom Hybrid / WFH Options
Claritas Solutions Ltd
dynamic environment. Collaborative, supportive, and ready to contribute to our positive team culture. A strong foundation in 365 Admin, Teams, PowerShell, Active Directory. Experience in Windows Server , Azure and remotedesktop services , Exchange admin. Basic knowledge of network troubleshooting . A full, clean UK driving license is essential for this role as the office is in Chippenham and More ❯
and problem-solving mindset. Willingness to learn and adapt to new technologies. Proficient in troubleshooting Windows operating system. Familiarity with M365, Active Directory, and basic networking concepts. Knowledge of remotedesktop tools and IT Service Management tools. Registered address: KBS House 5 Springfield Court Summerfield Road Bolton BL3 2NT Registered number : 06102618 A list of Directors is available More ❯
London, England, United Kingdom Hybrid / WFH Options
Brakes Food Shop
Key Responsibilities Manage ITSM queues, ensuring infrastructure incidents and problems are resolved within SLA and to end-user satisfaction Work across multiple infrastructure technologies including compute, storage, cloud, and remotedesktop Follow change management processes to document, implement, and verify changes Proactively diagnose and resolve system issues, including vulnerability remediation Document and transfer knowledge to peers and end More ❯