Data Center Engineering Manager
- Location
- City Of London, England, United Kingdom
shift engineering team during incidents and abnormal operating conditions. Ensure incidents are appropriately managed, escalated, communicated and documented. Lead or support engineering incident investigations, root cause analysis and the development of corrective and preventative actions. Ensure lessons learned from incidents, failures and near misses are communicated … technical customer stakeholders. Participate in customer meetings following incidents and significant operational events, supporting the Operations Manager with technical explanations, investigation findings, root cause analysis and corrective and preventative actions. Respond to customer technical queries and requests for engineering information, ensuring responses are accurate, timely and appropriately ...