improvement projects as per company's programs and needs. In this context, the QA Engineer is involved in the qualification process, responsible for quality improvement actions, supporting with data analysis and reporting. To succeed in this mission, the Quality Engineer needs to build collaborative links internally with Engineering, Supply Chain, Quality and Production departments. Key Roles & Responsibilities Contribute to … level determined for internal KPI's, plan and monitor appropriate actions and propose improvement in the processes. Ensure effective implementation of corrective and preventive actions internally by supporting on rootcauseanalysis and effectiveness check of corrective actions. Provide the necessary data to enable continuous improvement actions as needed. Ensure proper quality procedures are implemented (proper controls … frequency and tools) and monitor results. Manage projects and key indicators by creating suitable data analysis and report findings based on statistical evidence and trending. Qualifications At least 2 years of experience in manufacturing. Experience in Quality Assurance and Quality audits. Candidate with experience from the Smart Card industry will be a plus. Education: Bachelor's Degree in an More ❯
queries from end users with respect to the systems supported, including but not limited to incorrect data issues, ensuring feeds into the system in a timely manner Ensuring that rootcauseanalysis has been found and solutions implemented to prevent repeat occurrence Change management: plan, test and release new versions of the system Write documentation on system More ❯
activities. Apply your specialist Private Equities/Credit and Hedge Funds knowledge, combined with your knowledge of the service and the systems to support the ongoing business. Complex query analysis and resolution including client queries & internal issues. Preparing and supporting the preparation, monitoring and reporting on the RCSA (risk & control self-assessment) for teams in the UK Private Banking … unit (including Operations, SWP and Technology) feeding the SIEL firm wide RCSA. Responsibilities include: Supporting the development, monitoring and maintenance of risk registers The development and analysis of key risk indicators Key control testing and assessment Monitoring and reporting of operational risk events Work closely with the business and control function to identify risks Undertake and report on operational … risk trend analysis Plan, report and track remediation plans/actions related to gaps in RCSA Challenge the framework to ensure it meets the changing and growing demands of the business to ensure it remains fit for purpose Preparation of, or supporting the preparation of, rootcauseanalysis of operational risk events within the Incident management More ❯
excellence. Design and implement monitoring, alerting, and observability tools using platforms like Datadog. Automate operational tasks using scripting, Infrastructure as Code (IaC), and configuration management tools. Troubleshoot incidents, lead rootcauseanalysis, and improve Mean Time to Resolution (MTTR). Partner with software engineers to integrate reliability best practices into the development lifecycle. Build and maintain CI More ❯
and encryption mechanisms Collaborate with internal stakeholders to gather business requirements and translate them into technical specifications Monitor and troubleshoot file transfer processes, identify and resolve issues, and perform rootcauseanalysis Implement best practices for data integrity, security, and compliance, ensuring adherence to relevant regulations and standards Develop and maintain documentation, including system architecture, configuration details More ❯
process improvements to enhance efficiency, reduce costs, improve overall performance and scalability within operations. Serve as the primary escalation point for all payment incidents, driving rapid resolution, conducting thorough rootcauseanalysis, and implementing robust preventative measures. Analyze key operational data, payment metrics to identify trends, insights and areas for improvement. Develop, present clear and concise reports … operational processes, ideally within a fintech environment and with consistent changes. Solid understanding of incident management principles and best practices, specifically within a real-time payments context. Excellent data analysis skills with the ability to interpret complex payment data, draw meaningful conclusions, and make data-driven decisions. Exceptional organizational, problem-solving, and decision-making skills. Strong communication, interpersonal, and More ❯
Python, Powershell, or Go, which are essential for automating routine tasks and system deployments. Incident Management and Troubleshooting - The ability to manage incidents effectively, troubleshoot issues swiftly, and perform rootcauseanalysis to prevent future incidents. Systems Engineering and Automation - A deep understanding of systems engineering, including operating systems, networking, and cloud infrastructure. Proficiency in automation tools … reliability, availability, and scalability of the systems, platforms, and technology through them. Accountabilities Availability, performance, and scalability of systems and services through proactive monitoring, maintenance, and capacity planning. Resolution, analysis and response to system outages and disruptions, and implement measures to prevent similar incidents from recurring. Development of tools and scripts to automate operational processes, reducing manual workload, increasing … aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and More ❯
s degree with professional experience developing software. Significant professional experience developing software for Senior positions. Demonstrable record of developing high-quality embedded software for end-user products from requirements analysis to delivery. Demonstrable experience in a technical leadership role within a software team. Expert knowledge and experience with implementation skills such as object-oriented programming, pair programming, memory management … knowledge of C++ is required. Experience with Agile/Scrum development practices. Advanced knowledge of verification skills such as test-driven development, unit testing, code reviews, defect characterization, requirements analysis and planning skills such as user story development, backlog management, high-level estimation, and detailed estimation. Advanced configuration management skills such as revision control, continuous integration, continuous deployment, automated … SCONS, FitNesse, Lauterbach debuggers. Excellent interpersonal, written, and oral communication skills, with an ability to influence and build strong, credible relationships. Aptitude in engineering excellence processes such as FMEA, RootCauseAnalysis, Design of Experiments, etc. is a plus, but not required FPGA (VHDL) programming experience is a plus, but not required. Experience in an industrial printing More ❯
as well as training users in these systems and the use of reports. This position is responsible for extracting data from multiple sources, manipulating and validating data, and conducting rootcauseanalysis and will also present analytic findings. They play an essential role in presenting operational solutions and recommendations to leadership. This involves gathering requirements, drawing insights … collaboratively in a cross-functional team, learns from colleagues, and provides routine updates on calls related to projects What we are looking for: Required Skills: • Experience with systems functional analysis, technology business analysis, and basic understanding of the different technical platforms, databases, and related technologies •Advanced knowledge of MS SQL Server, Tableau, MS Excel (functions and formulas) and More ❯
need. While we obsess over incident response, in this role you will also develop tools to scale our service quality, and provide critical input for product prioritization to address root causes of why the customer experienced an incident in the first place. Our advertising customers are likely Amazon customers, and we take seriously maintaining the high customer service bar … set by Amazon. Key job responsibilities - Independently handle complex customer issues by reproducing cases, rootcauseanalysis, and providing prioritization input - Demonstrate deep technical expertise and advanced problem-solving for critical programmatic advertising issues - Serve as an escalation point, owning resolution of the most complex, cross-organizational issues - Communicate directly with internal teams to investigate, define workarounds More ❯
capacity, and availability - and planning smart enhancements. Supporting compliance with SOx, audit and security standards such as ISO27001 and Cyber Essentials. Investigating and resolving incidents, supporting users, and ensuring rootcauseanalysis is actioned. Mentoring junior colleagues and shaping the multi-year IT strategy with your SAP expertise. What we're looking for: Proven experience with SAP More ❯
set clear goals and priorities Identify opportunities to automate repetitive tasks and promote reuse of components Engage with technical communities to share knowledge and advance shared capabilities Lead incident root-causeanalysis and promote active application custodianship to drive continuous improvements Invest in your ongoing development of technical and Agile skills Collaborate closely with architecture, security, and More ❯
rotations to ensure 24/7 system availability and rapid incident response. Document system architecture, processes, and procedures to ensure knowledge sharing and continuity. Continuously improve system reliability through rootcauseanalysis and implementing best practices. Qualifications: Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience. Proven experience as a software developer. More ❯
execute manual and automated test cases covering functional, integration, and regression tests. Maintain and enhance test automation scripts using tools like Katalon Studio. Explore automation opportunities within sprints. Conduct rootcauseanalysis for defects. Support acceptance testing and facilitate demos. Collaborate with DevOps teams on environment and deployment issues. Performance Objectives: Quickly adapt to the product team More ❯
to reduce delivery times and improve order completion rates • Create performance dashboards and reporting systems for logistics KPIs • Collaborate with warehouse, transportation, and delivery teams to implement improvements • Lead rootcauseanalysis for delivery delays and missed targets BASIC QUALIFICATIONS Requirements: • 5+ years experience in logistics, supply chain, or operations management • Strong analytical skills with experience in More ❯
lifetime of an incident or problem Undertake small scale development tasks, primarily creating checks and automation and data reconstructions Participate in or run relevant meetings, e.g. including team ceremonies, rootcauseanalysis, long running problem handover, etc. Ensure that the Incident and Problem Management process is followed Establishing, sharing and follow operational procedures and controls Participate in More ❯
status. What you'll be doing Monitor and maintain the company's IT security infrastructure using Microsoft Defender and other security tools. Respond to and investigate security alerts, performing rootcauseanalysis and remediation. Develop and maintain operational documentation, runbooks, and knowledge base articles. Assist with internal and external audits by providing evidence of controls and contributing More ❯
status. What you’ll be doing Monitor and maintain the company's IT security infrastructure using Microsoft Defender and other security tools. Respond to and investigate security alerts, performing rootcauseanalysis and remediation. Develop and maintain operational documentation, runbooks, and knowledge base articles. Assist with internal and external audits by providing evidence of controls and contributing More ❯
and configuration using tools such as PowerShell, ARM templates, or Terraform. Drive continuous improvement and cost optimisation efforts across the environment. Monitoring & Troubleshooting Monitor system performance and availability. Lead rootcauseanalysis and resolution of complex infrastructure incidents and problems. Collaboration & Leadership Mentor junior team members and collaborate cross-functionally with cloud architects, developers and security teams. More ❯
our personalized learning opportunities - just to name a few! Job Description Your Career You will work firsthand with our valued customers to address their complex post–sales concerns where analysis of situations or data requires an in–depth evaluation of many factors. You're a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You … web Remote support, deployment and knowledge transfer Handle support cases to ensure issues are recorded, tracked, resolved, and follow-ups finished in a timely manner Use fault isolation and rootcauseanalysis skills to diagnose and tackle complicated technical issues Work to reproduce customer issues and qualify critical issues Publish Technical Support Bulletins and other user documentation More ❯
Doncaster, South Yorkshire, Yorkshire, United Kingdom
DFS Furniture Ltd
manage automation scripts to streamline processes and reduce manual effort. Collaborate with development, data, and security teams to understand and meet their platform requirements. Lead incident resolution efforts, including rootcauseanalysis, fixes, documentation, and preventative solutions. Apply strong analytical and problem-solving skills to resolve complex technical issues. Monitor and manage platform performance, ensuring high standards More ❯
London, England, United Kingdom Hybrid / WFH Options
Barclay Simpson
playbooks, and escalation procedures. Incident Response & Threat Intelligence Own the full life cycle of security incidents from detection to remediation and post-incident review. Perform advanced threat hunting and rootcauseanalysis across cloud workloads, Kubernetes clusters, APIs, and user activity. Integrate external threat intelligence feeds, aligning TTPs with the MITRE ATT&CK framework. Drive continuous improvement More ❯
potential, work better in a highly integrated team environment and focus on bringing out their strengths. Drives continued cost reductions and efficiencies across the portfolios supported by means of RootCauseAnalysis reviews, Knowledge management, Performance tuning, and user training Evaluates subordinates' performance and makes decisions on pay increases, hiring, terminations and other personnel actions. Participates in More ❯
matching tools, enriched data capture at trade entry, and pre-settlement exception resolution. Advanced Analytics: Use predictive analytics to reduce fails (e.g., counterparty behavior, market events) and to target root causes of inefficiency. Custody Integration: Drive seamless coordination with global custody, asset servicing, securities lending, and collateral functions, creating centers of excellence for settlement for all asset classes by … continuity/disaster recovery plans. Regulatory Compliance: Oversee adherence to settlement regulations across jurisdictions (e.g., CSDR, SEC Rule 15c6-2, CASS, T+1 mandates). Fail Management & Penalty Avoidance: Drive rootcauseanalysis for settlement fails and ensure penalty reduction (especially under CSDR regimes). Oversee compliance to Application Business Ownership and Vendor Management policies that the settlements More ❯
understanding of Agile development and the role of testing throughout the sprint lifecycle. Comfort with writing clear, testable acceptance criteria using Gherkin or similar syntax. Excellent debugging, investigation, and root-causeanalysis skills. A collaborative, detail-oriented mindset and strong communication across teams. BSc in a related field such as Computer Science, Computer Engineering, or other software More ❯