151 to 175 of 574 Root Cause Analysis Jobs in the UK

What you'll be doing: Lead and develop a growing Application Support team Own the support lifecycle of critical business applications Manage major incidents (P1/P2) and drive root cause analysis Improve monitoring, observability, and performance metrics Collaborate with Dev, Infra, and IT Ops teams for seamless service Oversee vendor relationships and third-party support Contribute More ❯

and critical platform services Develop and manage automation scripts and workflows using Ansible , Terraform , or PowerShell Collaborate with engineering teams to support infrastructure upgrades and issue resolution Contribute to root cause analysis and implement preventative measures Document support procedures and maintain a comprehensive knowledge base Participate in on-call rotations and incident response efforts as needed Critical More ❯

Perkbox's digital estate. You'll lead investigations, manage our security tooling, and work cross-functionally to ensure our infrastructure remains secure, compliant, and future-ready. Alongside hands-on analysis, you'll provide strategic insight and act as a mentor for junior team members, helping shape a forward-thinking security culture across the business. Day-to-day you can … expect to: Lead incident response for breaches, malware attacks, root cause analysis, and recovery Monitor threat feeds and correlate intelligence with tooling to identify emerging risks Oversee vulnerability management and assess remediation effectiveness Collaborate with IT, DevOps, and GRC to align security efforts with business goals Manage and refine configurations for our security tools, and recommend new More ❯

You'll Do Provide expert-level support across Microsoft technologies (M365, Azure, Windows Server, AD, Exchange, Intune, etc.) Take ownership of critical 3rd line incidents, ensuring swift resolution and root cause analysis Lead infrastructure and cloud migration projects end-to-end Support security and compliance initiatives across Microsoft environments Collaborate closely with internal stakeholders and clients to More ❯

part of a microservices architecture. Collaborate with cross-functional teams to refine requirements, define technical solutions, and complete code reviews. Support production systems by diagnosing and resolving issues, conducting root cause analysis, and delivering timely fixes. Contribute to Agile ceremonies and work independently from user stories or specifications. Create and maintain documentation in JIRA and Confluence. Work More ❯

issues escalated from 1st and 2nd line support teams. Diagnose and troubleshoot hardware, software, and network-connectivity related problems. Installing, and upgrading Operating Systems Installing, and upgrading Software Conduct root cause analysis and implement permanent solutions to prevent recurring issues. Making suggested improvements on the IT infrastructure Escalation of any unresolved issues. Successful Delivery of Quality of More ❯

deliver timely support and continuous improvements. Act as a technical lead and mentor within the Core Services and Platforms team to promote knowledge sharing. Maintain detailed system documentation, including Root Cause Analysis and knowledge base articles. Participate in an on-call rota supporting critical infrastructure. Contribute to strategy, resource planning, budgeting, and roadmaps for database, web, and More ❯

and Reporting: Define and track key quality metrics to measure the effectiveness of QA processes. Provide regular reports and updates on testing progress, coverage, and results to stakeholders. Conduct root cause analysis on defects, working closely with development teams to resolve issues and prevent recurrence. Skills and Experience of a Lead QA Analyst; Experience in quality assurance More ❯

storage, backups, and Linux systems using tools such as Ansible, Terraform, and GitHub. Collaborate with cross-functional teams to align infrastructure delivery with DevOps best practices. Lead incident response, root cause analysis, and ongoing support for critical infrastructure services. Define and implement infrastructure administration standards and procedures. Champion Infrastructure as Code and continuous improvement across the hosting More ❯

execute manual and automated test cases covering functional, integration, and regression scenarios. Maintain and enhance test automation scripts using tools like Katalon Studio. Explore automation opportunities within sprints. Conduct root cause analysis for defects and facilitate resolution. Support acceptance testing and facilitate sprint demos. Collaborate with DevOps to resolve environment and deployment issues. Performance Objectives: Adapt quickly More ❯

customer disruption. Act as a key escalation point, ensuring clear, respectful communication with stakeholders throughout the incident lifecycle. Manage the full support process - from issue detection to resolution and root cause analysis - and drive improvements to prevent recurrence. Collaborate with product, engineering, and service teams to deliver seamless support. Communicate clearly and empathetically across all levels of More ❯

and sustainability. Develop and support continuous service improvement plans to align IT infrastructure with evolving business needs. Facilitate proactive and reactive problem resolution throughout the information system lifecycle, including root cause analysis and implementation of preventive measures. Install, configure, and troubleshoot applications that support IT services. Act as a third-level resource for collaboration applications, collaborating with More ❯

and sustainability. Develop and support continuous service improvement plans to align IT infrastructure with evolving business needs. Facilitate proactive and reactive problem resolution throughout the information system lifecycle, including root cause analysis and implementation of preventive measures. Install, configure, and troubleshoot applications that support IT services. Act as a third-level resource for collaboration applications, collaborating with More ❯

and orchestration tools to improve transparency and governance. Conduct code reviews, testing, and documentation to ensure quality and robustness of analytics outputs. Take ownership of incident resolution and lead root cause analysis to ensure sustainable remediation. Enforce best practices for change control, release management, rollback planning, and deployment testing. Maintain high levels of internal client satisfaction by More ❯

Play a critical role in the governance of the MVC and ASP.NET framework estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯

Play a critical role in the governance of the MVC and ASP.NET framework estate, aligning with compliance, security, and change control processes. Take ownership of incidents and issues, ensuring root cause analysis and robust long-term solutions. Maintain a backlog of enhancement requests, prioritising changes in line with stakeholder needs and product direction. Help establish and grow More ❯

reports on service health. Maintain effective alerting and escalation processes. Service Stability & Outage Mitigation Act as escalation point for major incidents. Coordinate cross-functional responses to service issues. Drive root cause analysis and preventative actions. Service Level Management Define and manage SLAs and OLAs. Monitor performance and lead service reviews. Identify and implement service improvements. ️ Availability Management More ❯

performance, connectivity, and configuration issues Analyze logs (e.g., postgresql.log, system logs) and diagnose database crashes or slow queries Advise customers on PostgreSQL best practices, tuning, indexing, and configuration Perform root cause analysis for repeated or critical issues Assist with high-availability setups (e.g., streaming replication, failover) Coordinate with L3 engineers for unresolved or complex bugs Document solutions More ❯

features. Authors and maintains comprehensive technical documentation including detailed system configurations, governance models, and operational procedures. Acts as a senior escalation point for Level 3/4 support, performing root cause analysis and driving long-term resolution of complex issues. Manages the technical scope, delivery timelines, and risk mitigation strategies for cloud engineering initiatives. Tracks and reports More ❯

through active dashboard monitoring, workload management and reporting Proactive Incident resolution within SLA, working closely with Tier 3 teams for technical direction and escalation management Proactive troubleshooting, diagnostics and root cause analysis Progression of Service Requests with a focus on customer service End-user initial engagement through our ITSM ticketing platform, collaboration apps and onsite Tech Bar. More ❯

teams to mitigate risks and enforce governance policies. Optimise performance and scalability of Salesforce infrastructure. Establish monitoring and logging solutions for proactive issue detection. Respond to production incidents, performing root cause analysis and implementing preventive measures. Collaborate with platform teams to resolve performance bottlenecks. Identify opportunities to automate manual processes within the Salesforce estate. Lead efforts to More ❯

Identify and prioritise test cases suitable for automation, aligned with both functional and non-functional needs. Continuously refine automation frameworks and testing processes to boost efficiency and quality. Conduct root cause analysis of defects and collaborate with development teams to ensure prompt resolution. Actively participate in Agile ceremonies including sprint planning, daily stand-ups, and retrospectives. Create More ❯

data) to understand real-world needs and ship tools that directly support program delivery in the field. Debug and resolve production issues across our stack, with a focus on root cause analysis and long-term fixes. Advocate for sustainable engineering practices, including testing, documentation, and monitoring Help shape our tech roadmap with an eye toward scale, maintainability More ❯

data) to understand real-world needs and ship tools that directly support program delivery in the field. Debug and resolve production issues across our stack, with a focus on root cause analysis and long-term fixes. Advocate for sustainable engineering practices, including testing, documentation, and monitoring Help shape our tech roadmap with an eye toward scale, maintainability More ❯

design principles and recognised standards (ISO 27001, NIST). Conduct threat modelling, code reviews, vulnerability assessments, and penetration tests to identify and mitigate risks. Respond to security incidents, perform root cause analysis, and enhance incident response capabilities and documentation. Collaborate with developers and clients to embed secure coding practices and provide expert security guidance. Contribute to team … development through mentoring, knowledge sharing, and continuous improvement initiatives. Contribute to security assurance procedures and vulnerability analysis across systems and networks. Assist with defence security assessment and authorisation processes. What You'll Bring Experience in Cyber Security Analysting, ideally within defence, government, or critical infrastructure sectors Strong knowledge of secure software development, security protocols, and cyber security principles Skilled More ❯