851 to 875 of 1,921 Root Cause Analysis Jobs in the UK

levels and SLA's, through delivery of effective management of the Customer Support function Track and evaluate service demands and resource patterns to maximise performance Monitor feedback and perform root cause analysis on recurring issues Build relationships with partners to ensure service levels are met and customer expectations are exceeded Developing customer service policies, procedures and standards … premium customer service to all clients As necessary, handle customer escalations and the complaint process Produce regular reports and presentations regarding the performance of the Customer Support, use this analysis to identify and drive improvements Attend and contribute to senior management meetings Liaise with other managers on issues affecting the whole Company and develop initiatives and procedures that improve … the quality of service not limited to working with the Operations and Professional Services Manager to share resources between the teams Provide customers with support call analysis and recommendations as and when required Identify opportunities where our products can further benefit our customers. People Management: Recruiting, training and developing the Customer Support team, motivating them to reach their full More ❯

and Level 2 support teams in resolving challenging technical problems Collaborate closely with internal teams and external vendors to resolve complex issues and implement effective solutions Document detailed root cause analysis, troubleshooting steps, and resolution procedures for reference and knowledge sharing Qualifications: 5+ years of experience in technical support, with a focus on Level 3 support Strong More ❯

reduce manual intervention. Monitor system performance and troubleshoot issues to ensure high availability and performance. Collaborate with development teams to design and implement scalable and reliable software architectures. Conduct root cause analysis of incidents and implement corrective actions to prevent recurrence. Implement and manage CI/CD pipelines to streamline software delivery. Ensure security and compliance requirements … tools (e.g. AppDynamics/Dynatrace) Proven experience in resiliency , scalibility , system availablity aspects of the platform. Strong analytical and problem-solving skills are crucial for troubleshooting issues and identifying root causes. Working experience on Micro-Service architecture based application using Java and Spring Technical knowledge of Database, kafka and REST paradigms Good understanding of SDLC, continuous build and integration More ❯

levels and SLA’s, through delivery of effective management of the Customer Support function Track and evaluate service demands and resource patterns to maximise performance Monitor feedback and perform root cause analysis on recurring issues Build relationships with partners to ensure service levels are met and customer expectations are exceeded Developing customer service policies, procedures and standards … premium customer service to all clients As necessary, handle customer escalations and the complaint process Produce regular reports and presentations regarding the performance of the Customer Support, use this analysis to identify and drive improvements Attend and contribute to senior management meetings Liaise with other managers on issues affecting the whole Company and develop initiatives and procedures that improve … the quality of service not limited to working with the Operations and Professional Services Manager to share resources between the teams Provide customers with support call analysis and recommendations as and when required Identify opportunities where our products can further benefit our customers. People Management: Recruiting, training and developing the Customer Support team, motivating them to reach their full More ❯

and keeping users informed of progress.Efficiently Handle Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy.Contribute to Problem Management: Identifying recurring issues, assisting with root cause analysis, and helping to prevent future problems.Build and Maintain our Knowledge Base: Documenting solutions and creating helpful resources for both users and the IT team.Excel in More ❯

Familiarity with infrastructure automation tools such as Ansible, Packer, and AWS CloudFormation Proficient in at least one programming language and scripting for automation Strong analytical skills and experience with root cause analysis Comfortable working in agile environments, including participation in code reviews and testing To find out more about Curve Dental and what it's like to More ❯

services. Oversee live event execution, SLA compliance, service bookings, and customer support. Act as the senior point of escalation for complex incidents (Tier 3 support). Drive incident response, root cause analysis, and proactive monitoring/reporting. Develop and implement TOC strategy, staffing models, and documentation standards. Participate in systems architecture, new tech evaluation, and vendor selection. More ❯

for rapid deployment and software updates. Monitoring & Alerting: Utilize advanced monitoring tools for proactive system health checks and automated incident alerts. Site Reliability: Improve system reliability through incident management, root cause analysis, and capacity planning. Security & Compliance: Follow security best practices, including access control, vulnerability management, and adherence to F1 technical regulations. Collaboration & Communication: Work with cross More ❯

Familiarity with infrastructure automation tools such as Ansible, Packer, and AWS CloudFormation Proficient in at least one programming language and scripting for automation Strong analytical skills and experience with root cause analysis Comfortable working in agile environments, including participation in code reviews and testing To find out more about Curve Dental and what it's like to More ❯

users informed of progress. Efficiently Handle Service Requests: Processing requests for hardware, software, and access permissions with speed and accuracy. Contribute to Problem Management: Identifying recurring issues, assisting with root cause analysis, and helping to prevent future problems. Build and Maintain our Knowledge Base: Documenting solutions and creating helpful resources for both users and the IT team. More ❯

technical level to install cyber security product technologies and systems, such as firewalls, end point protection, encryption, VPN, SIEM, PAM, VM etc. Support the Cyber Security Teams to lead root cause analysis of cyber security related incidents to ensure prompt action is taken to prevent incident reoccurrence and strengthen relevant cyber security controls. Provide technical guidance and More ❯

competitive salary, performance bonus, and benefits supporting your wellbeing. Key responsibilities include: Communicating proactively and reactively with customers during incidents Coordinating cross-functional teams and leading stakeholder calls Conducting Root Cause Analysis (RCA) and Post-Incident Reviews Monitoring dashboards, analyzing data, and providing incident reports What you’ll bring: Experience managing escalations and Major Incidents in telecoms More ❯

relational databases, query authoring (SQL) as well as working familiarity with a variety of databases. Experience building and optimizing 'big data' data pipelines, architectures, and data sets. Experience performing root cause analysis on internal and external data and processes to answer specific business questions and identify opportunities for improvement. Strong analytic skills related to working with unstructured More ❯

external audits, addressing non-conformities and ensuring effective corrective actions are implemented. • Analyse quality data, trends, and metrics to drive continuous improvement initiatives, reduce defects, and improve efficiency. • Lead root cause analysis and problem-solving efforts using Six Sigma, 8D, and other quality methodologies. • Strong leadership, communication, and problem-solving skills. • Work closely with engineering, production, programmes … decision-making skills with a focus on quality and operational excellence. • Excellent analytical and problem-solving skills, capable of interpreting complex data and deriving actionable insights. • Proficient in statistical analysis and continuous improvement methodologies. • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders • High attention to detail for ensuring compliance with stringent More ❯

by CEO Dr Gordon Sanghera, has a track record of delivering disruptive technologies to the market. Oxford Nanopore’s sequencing platform is the only technology that offers real-time analysis, in fully scalable formats from pocket to population scale, that can analyse native DNA or RNA and sequence any length of fragment to achieve short to ultra-long read … lengths. Our goal is to enable the analysis of any living thing, by anyone, anywhere! Summary of the role’s main purpose: The IT Service Delivery Associate Director will provide the direction and strategy for the related Service Management and Service Delivery functions within the department and have accountability for related policies and procedures. The role holder is accountable … Manage the Service Delivery team and 3rd parties to deliver customer-focussed cost-effective business as usual support. Responsible for ensuring timely resolution of incidents to agreed OLA’s, root cause analysis of problems and implementations of changes to correct deficiencies in the current environment. Senior escalation point for Service Delivery issues. Establish monthly reporting for Technology More ❯

are seeking dedicated Systems Engineers, who will bridge the gap between systems engineering and software development. Our software products support deployed and in-development systems, including: Mission programming and analysis tools for self-protection systems used by RAF aircraft and export customers, including Typhoon and Apache. Development of next-generation tools providing capability to the Tempest Aircraft being developed … solutions Enhancing capabilities and performance of in-service systems Designing and integrating new functionality into existing systems Designing and conducting testing and trials to prove equipment function and performance Root-cause analysis of anomalies observed during integration or evaluation activities Leading technical activities and initiatives Mentoring and coaching other engineers Creating and delivering reports, presentations and proposals More ❯

new clients and implementation of new services. Maintain up-to-date knowledge of products, technologies, and best practices relevant to the MSP environment. Identify recurring issues and contribute to root cause analysis and long-term fixes. Key Skills & Experience: Previous experience in a 1st line support or service desk role, ideally within an MSP. Prior experience in More ❯

campaigns to grow the vendor's traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor's business. Responsibilities Include Success will be measured by the performance of your internal teams on input metrics … KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish More ❯

Develop and validate prototypes to meet customer and product requirements. Provide technical expertise and support during product testing and validation. Optimize inductor designs for cost-effectiveness and manufacturability. Conduct root cause analysis for performance issues and implement corrective actions. Stay updated on industry trends, emerging technologies, and best practices in inductor design. Prepare and present technical documentation More ❯

support of existing Data Products. Troubleshoot and debug issues as they arise. Help ensure the smooth operation of deployed solutions. Promote active data product custodianship by participating in incident root-cause analysis to identify and act on findings. Elevate the security, maintenance and resilience of Data Services and Products Invest to develop your data, technical and agile … techniques to collect, store, validate, extract, transform and load data according to set guidelines. Data Literacy - Understands the value of data for decision making and independently performs semi-advanced analysis, manually and with the use of data tools to put data in context. Requires support to translate data into insights and communicate it effectively. Data Modelling & Design - Applies basic More ❯

recovery plans Wind-Down Planning : Maintain and regularly update the company's wind-down plan, ensuring compliance with recovery and resolution regulations Incident Reporting & Management : Oversee incident reporting, conduct root cause analysis, and ensure timely and accurate regulatory submissions Audit Collaboration : Manage internal and external audits, align risk controls with audit recommendations, and facilitate audit processes Regulatory More ❯

recovery plans Wind-Down Planning : Maintain and regularly update the company's wind-down plan, ensuring compliance with recovery and resolution regulations Incident Reporting & Management : Oversee incident reporting, conduct root cause analysis, and ensure timely and accurate regulatory submissions Audit Collaboration : Manage internal and external audits, align risk controls with audit recommendations, and facilitate audit processes Regulatory More ❯

business, like Product Managers, DevOps, Technical Solutions Analysts etc. to get to a resolution. You may also need to contact the client themselves. You’ll be using your excellent root cause analysis and advanced SQL skills to own these complex ticket items, predominantly solving them yourself, but also not being afraid to escalate when necessary. TECHNICAL SKILLS More ❯

Barclays, where you will be responsible for recommending and building controls to ensure the fraud strategy functions as designed within our card products. You will analyze fraud data, perform root cause analyses on fraud cases to support your control recommendations, and communicate updates to stakeholders through regular risk and control forums. To be successful in Debit Card Fraud … skills to articulate issues and recommendations to diverse audiences Additional highly valued skills include: Data-driven analytical skills, with SAS experience to utilize Barclays Data Warehouse for fraud trend analysis Experience in developing and executing fraud strategies, understanding current trends impacting card fraud Ability to challenge assumptions and biases to support technological advancements in fraud prevention and detection Understanding More ❯

implementation and experience working with a design system team. Proven experience leading improvement programs, optimising operational processes, and using metrics and data to guide decision-making. Practical experience in root cause analysis, prioritization methods, business process analysis, and optimisation. Experience in resolving conflicts, facilitating discussions, and promoting collaboration and problem-solving. The ability to collaborate effectively More ❯