151 to 175 of 257 SLA Jobs in the UK

Drive scalable strategies for lead acquisition, qualification, and nurturing at various stages, ensuring smooth collaboration across stakeholders. - Provide structured reporting on lead flow and SLA adherence, enabling refinement of lead management tactics. - Collaborate with stakeholders to maintain accuracy, optimise efficiencies, and identify roadmaps for improvement in lead flow and management. ...

Drive scalable strategies for lead acquisition, qualification, and nurturing at various stages, ensuring smooth collaboration across stakeholders. - Provide structured reporting on lead flow and SLA adherence, enabling refinement of lead management tactics. - Collaborate with stakeholders to maintain accuracy, optimise efficiencies, and identify roadmaps for improvement in lead flow and management. ...

support cases and maintain audit trails Learn to interpret technical documentation such as knowledge base articles, vendor specs, and network diagrams Contribute to meeting SLA targets, including a 15-minute response time Participate in the implementation of security measures such as MFA, antivirus configuration, group policies, and encryption Gain exposure ...

Procure-to-Pay (P2P) cycles Oversee Inventory management processes and Advanced Pricing configurations Lead Release Management activities ensuring smooth deployments and upgrades Provide SLA-based support and drive successful implementation projects independently Collaborate with clients in a front-facing role, ensuring requirements are met and expectations exceeded Utilize SQL queries ...

processing patterns; late data handling, watermarking, and backfill strategies; throughput vs latency trade-offs in pipeline design * Production data observability - data lineage, quality checks, SLA monitoring, alerting on freshness and completeness; treating data correctness as a first-class concern * CI/CD for data infrastructure - version-controlled pipelines, automated data ...

approved offerings. Helping improve processes, turnaround times, and sales efficiency. Acting as the link between Sales, Pre-Sales, suppliers, and internal teams. Monitoring SLA's and hitting KPIs around quoting speed, pipeline contribution, and customer satisfaction. What We're Looking For 2 years' experience in sales support, sales admin ...

Senior Major Incident Manager Office based - Belfast new command hub (with on-call requirements) Permanent As part of our investment in technology operations, were establishing the Command Hub in Belfast to strengthen how we coordinate ...

Initiation, coordination and remote support of field services for installation and troubleshooting Timely processing of events and tickets according to prescribed processes and avoiding SLA violations Ensuring high quality of ticket processing with adequate documentation as per work instructions Incident, Escalation and Prioritization management Problem Management to identify and report ...

outstanding customer experience. Key Responsibilities: Lead and mentor the Service Desk team to deliver a high quality support service Oversee ticket allocation, prioritisation, and SLA adherence Act as an escalation point for complex technical issues Support onboarding, training, and development of team members Monitor team performance, workload, and customer satisfaction ...

1. 1.Multi-Cloud Architecture (Strategic design and scaling of global Azure and AWS environments) 2.MSP Governance (Managing and holding Managed Service Providers accountable for SLA/delivery) 3.Infrastructure Automation (Driving 'Infrastructure as Code' to ensure repeatability and lean operations) 4.Platform Lifecycle Management (Ensuring global hardware/software stays current, supported ...

National Critical Infrastructure system. The role involves working closely with the client, third parties, and the consultancies delivery teams to ensure a 99.99% SLA within a Live Service environment. Key Responsibilities Incident and problem resolution Transaction tracing and service reporting Leading troubleshooting and issue resolution sessions Working with suppliers ...

risks, and trade-offs in executive steering forums. Proven ability to govern multi-vendor delivery ecosystems-system integrators, platform vendors, and data providers - ensuring SLA and contractual compliance. Solid technical delivery background across MDM/Customer 360, data integration (APIs, streaming, CDC), data engineering (lakehouse, ETL/ELT, orchestration ...

Primary point of contact for all engineering related matters from the client teams. Ensure that the Contract efficiently meets all the relevant KPI & SLA requirements. Taking ownership of the clients needs and purse good communications with the customer in order to build a stable relationship. Always carry out the works ...

financial crime operations, including CDD/EDD, transaction monitoring, sanctions screening, and SAR processes Proven experience governing third-party or outsourced operational delivery, including SLA management, governance frameworks, and performance monitoring Substantial experience with operational resilience programmes, including IBS identification, impact tolerance setting, or scenario testing Strategic capability balanced with ...

directly provide 2nd and 3rd line support on an exceptional basis Ensure incidents, problems, and alerts are managed and acted upon within OLA and SLA’s, managing major incident escalations from a technical perspective and managing activities with third parties, ensuring continuity of services. Collaborate with Product Owner, Delivery Managers ...

peer reviews Partner with business stakeholders to transition solutions into business-as-usual operations, including providing standard operating procedures and responding to incidents within SLA timelines Demonstrate understanding of release and deployment processes, including version control; mentor junior developers to enhance their skills in line with development standards Lead development ...

keeping customers and internal teams updated. Building a pipeline of opportunities within existing accounts by identifying whitespace and upsell opportunities. Following consistent processes, managing SLA's and making sure orders and changes are accurate and compliant. Working towards KPI's such as contacting accounts, renewals, price reviews and order accuracy. ...

FM. Experience of managing a team Strategic thinking and mindset Change Management Incident and problem management, Managing 3rd party suppliers to deliver against stringent SLA’s. Financial and Budget Management Project Management. P&L, OPEX, CAPEX Procurement Risk Management Ensure all technical teams create and follow SOPs, MOPs and EOPs ...

FM. Experience of managing a team Strategic thinking and mindset Change Management Incident and problem management, Managing 3rd party suppliers to deliver against stringent SLA’s. Financial and Budget Management Project Management. P&L, OPEX, CAPEX Procurement Risk Management Ensure all technical teams create and follow SOPs, MOPs and EOPs ...

delivery, and programme teams to drive effective outcomes Analyse design quality and performance data to identify improvements Respond to design queries and concessions within SLA Support digital transformation and automation initiatives within design Influence suppliers and internal teams to deliver efficient, high-quality outputs Must-Have Skills & Experience: Strong technical ...

team of engineers within a configuration/build environment Ensuring all devices are configured to agreed standards and customer requirements Managing workflow to meet SLA and KPI targets Troubleshooting and resolving production or process issues Liaising with technical, scheduling, and warehouse teams Monitoring performance and conducting regular team reviews (PDRs ...

team of engineers within a configuration/build environment Ensuring all devices are configured to agreed standards and customer requirements Managing workflow to meet SLA and KPI targets Troubleshooting and resolving production or process issues Liaising with technical, scheduling, and warehouse teams Monitoring performance and conducting regular team reviews (PDRs ...

Ensure accuracy of product setup including new items, updates, and discontinued lines Maintain completeness and quality of product data Monitor workloads, turnaround times, and SLA performance Implement best practices and process automation where possible Candidate Requirements Proven experience in product data management, PIM, or master data Strong understanding of product ...

will also travel to factories to commission what you have built, support field engineers remotely, and pick up customer support tickets to SLA targets. Expect a mix of development, deployment and support throughout the year. Your skills probably already fit Languages and frameworks : .NET, JavaScript, HTML, CSS, Entity Framework ...

Payroll, Pension, and Absence processes. Hands-on experience with Oracle Global Payroll/Absence EBS for UK public sector. Manage functional problem resolution , SLA adherence, and vendor transition. Utilize HCM technical tools : HCM Data Loader (HDL) HCM Extract BI Reporting Fast Formulas Payroll Batch Loader Communicate complex solutions to technical ...