151 to 175 of 250 SLA Jobs in the UK

a lot of variety in their day and has enough experience and confidence, to work fully remotely 5 days a week, organising their own workload and diary and hitting SLA targets. The money is up to £50k, plus private healthcare. Anywhere in the UK is fine. They need someone who really enjoys talking to clients and building relationships, who can More ❯

a lot of variety in their day and has enough experience and confidence, to work fully remotely 5 days a week, organising their own workload and diary and hitting SLA targets. The money is up to £50k, plus private healthcare. Anywhere in the UK is fine. They need someone who really enjoys talking to clients and building relationships, who can More ❯

commercial environment, ensuring all work is completed safely, efficiently, and with exceptional customer service. Key Responsibilities: Carry out PPMs on building services systems in line with agreed schedules and SLA requirements. Undertake reactive maintenance and repairs with minimal supervision. Ensure all works are completed safely in accordance with risk assessments, method statements, and company H&S policies. Maintain site documentation More ❯

specifically Cisco Nexus switches, Cisco ASR and Catalyst routers, Cisco ASA and Cisco FTD firewalls Strong practical experience of following ITIL processes in a 24x7 operations environment with tight SLA and security compliance requirements. Practical experience with Cisco Nexus 3000/9000 series, Cisco ASA & FTD firewalls, multi-context mode firewalling Desirable: F5 GTM/LTM/ASM/APM More ❯

benefits Industry: Cyber Security/SAAS What You’ll Be Doing: Owning the support function day to day, workflows, staffing, priorities and standards. Setting and tracking performance metrics (think SLA, CSAT, first/average response times) and acting on the data. Handling escalations with empathy and pace; ensuring customers leave every interaction better than they arrived. Partnering with Product to More ❯

and documentation for automation support.• Collaborate with stakeholders to ensure automation meets functional and non-functional requirements.• Identify opportunities for new automations and drive cost savings.• Manage team performance, SLA/KPI targets, and act as escalation point for complex issues. Key Skills & Experience: • Strong experience with Power Platform (Power Apps, Power Automate) and low-code automation.• ServiceNow experience, including More ❯

value for money. Tender Management: Prepare and launch Stage 3 tender process with multiple contractors. Project Delivery: Oversee M&E major works in a live data centre environment, ensuring SLA availability and Tier 3 compliance. Stakeholder Engagement: Manage client relationships, internal teams, and external contractors to ensure alignment and successful delivery. Scope & Drawings: Review and define project scope, demarcation, and More ❯

planned or unplanned absences. Achieve personal KPIs and contribute to wider team performance targets. Maintain clear communication with call administration teams and field management throughout the day to ensure SLA adherence. Accurately update all job details and parts movements in real time using a mobile device. Undertake IMAC (Install, Move, Add, Change) projects with minimal supervision, leading small projects as More ❯

planned or unplanned absences. Achieve personal KPIs and contribute to wider team performance targets. Maintain clear communication with call administration teams and field management throughout the day to ensure SLA adherence. Accurately update all job details and parts movements in real time using a mobile device. Undertake IMAC (Install, Move, Add, Change) projects with minimal supervision, leading small projects as More ❯

augmented function. · Architect scalable support systems that reduce manual intervention and improve resolution speed. · Embed automation and predictive analytics into support workflows to eliminate recurring issues. · Deliver performance to SLA and quality standards · Build and mature operational frameworks, playbooks and escalation pathways · Partner with Technology to identify and fix systemic root causes Customer Advocacy & Insights · Act as a champion of More ❯

maintain and improve products and ancillary equipment. Your day will include corrective and preventative maintenance. Your primary objective will be to satisfy customer requirements and ensure customer/company SLA and KPI targets and contractual obligations are fully achieved. This role will suit someone with the experience and capabilities listed, ideally located in the broader South-East region in order More ❯

and their applications; Ideally previous SISS Proven fault-finding skills and experience including the use of suitable test equipment; Proven IT skills (laptop, Office 365); Experience of working with SLA driven maintenance contracts. Good organisational skills, including multitasking and time management Full UK driving licence The additional benefits with this role: 34 days holiday, including public holidays, plus the option More ❯

responsibility formaintaining high levels of Customer Service through onsite attendance and remote technical support. Due to the nature of the Support Services business these areas are subject to tight SLA’s and KPI’s. You shall develop and sustain excellent Customer relations whilst providing first class technical support for immediate fault resolution. You will be responsible for ensuring fault resolution More ❯

decommissioning requests, ensuring all Service Level Agreements (SLAs) are achieved. Collaborate closely with internal teams Track and follow up on requests or escalations, coordinating with internal teams to maintain SLA compliance. Experience Required: 2 Years + Account Management, implementation, onboarding. Project Support or customer success experience Experience using salesforce or similar CRM software. Google suite product is desirable Demonstrate the More ❯

decommissioning requests, ensuring all Service Level Agreements (SLAs) are achieved. Collaborate closely with internal teams Track and follow up on requests or escalations, coordinating with internal teams to maintain SLA compliance. Experience Required: 2 Years + Account Management, implementation, onboarding. Project Support or customer success experience Experience using salesforce or similar CRM software. Google suite product is desirable Demonstrate the More ❯

coordinating across the group & third parties.Help with tooling implementation and embedding, once selected.The client are currently doing a new ITSM tooling selection - this role can also help shape the SLA and OLAs of the future, working with key stakeholders.Monitor, review and report on existing service levels and volumes across the group. Disclaimer: This vacancy is being advertised by either Advanced More ❯

the group & third parties. Help with tooling implementation and embedding, once selected. The client are currently doing a new ITSM tooling selection - this role can also help shape the SLA and OLAs of the future, working with key stakeholders. Monitor, review and report on existing service levels and volumes across the group. Disclaimer: This vacancy is being advertised by either More ❯

and leisure industries. With a strong reputation for innovation and quality, we deliver sophisticated installations - from video walls and LED displays to digital signage - and provide ongoing maintenance through SLA-driven contracts. Joining us means working on projects that truly make a difference, backed by a supportive, technically driven team. Your Role As an Audio Visual Engineer , you'll be More ❯

and life-long learning opportunities Opportunity to join Europe's largest privately-owned IT Company Role purpose: To support the successful delivery of customer projects and contracts, to deadline, SLA, compliance and quality requirements. Key responsibilities: Undertaking large volumes of Hybrid Mail printing, photocopying, scanning, binding and booklet making Liaising with staff and clients, receiving incoming requests, communicating deadlines and More ❯

training as part of the Field Compliance Supervisor role (overnight stays may be required) Complete any necessary works out of hours or on weekends to meet KPI's/SLA's as part of the role and contract deliverables Who you are: You are a skilled Field Compliance Supervisor with experience overseeing Fibre/FTTP gangs in the highways networks More ❯

and covering the whole of the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in Hertford but also across the UK, to install and configure AV solutions. You'll work closely with Project Managers and More ❯

and covering the whole of the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in Reading but also across the UK, to install and configure AV solutions. You'll work closely with Project Managers and More ❯

and covering the whole of the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in the North but also across the UK, to install and configure AV solutions. You'll work closely with Project Managers More ❯

and covering the whole of the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in Reading but also across the UK, to install and configure AV solutions. You'll work closely with Project Managers and More ❯

and covering the whole of the UK. This role involves traveling to client sites to install and configure AV solutions, ensuring high standards of quality and adherence to strict SLA's. Responsibilities: You will travel to client sites, primarily in the North but also across the UK, to install and configure AV solutions. You'll work closely with Project Managers More ❯