151 to 175 of 264 SLA Jobs in the UK

Network Engineer

Hiring Organisation
Howdens Joinery
Location
Northampton, West Northamptonshire, Northamptonshire, United Kingdom
Employment Type
Permanent
large-scale, multi-site projects from design through to implementation and handover into BAU - Monitoring network health and proactively troubleshooting to maximise uptime and SLA performance - Supporting development of network automation and scripting solutions to improve efficiency - Collaborating with internal teams and stakeholders to deliver scalable, resilient network solutions What ...

Credit Underwriting Manager

Hiring Organisation
Softcat
Location
Manchester, UK
Employment Type
Full-time
review meetings with the senior leadership team, displaying understanding of customers who have gone into administrations, high exposure risks, industry updates and credit assessment SLA overviews. \n\n We'd love you to have \n \n Strong risk assessment and analytical skills \n Proven leadership and team management experience ...

Credit Underwriting Manager

Hiring Organisation
Softcat
Location
Marlow, Buckinghamshire, UK
Employment Type
Full-time
review meetings with the senior leadership team, displaying understanding of customers who have gone into administrations, high exposure risks, industry updates and credit assessment SLA overviews. \n\n We'd love you to have \n \n Strong risk assessment and analytical skills \n Proven leadership and team management experience ...

Shipping & Reverse Logistics Specialist

Hiring Organisation
IT Talent Solutions Ltd
Location
London, United Kingdom
Employment Type
Contract
Contract Rate
GBP 300 - 450 Daily
return and liquidation processes. Key Responsibilities: Manage the end-to-end handling of returned and liquidated inventory Coordinate with third-party vendors to ensure SLA performance and resolve issues Support compliance with VAT, customs, and Importer of Record requirements Review and reconcile sales reports and vendor invoices Assist with purchase ...

Senior Data Consultant

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
frameworks. Contact Centre data expertise Work with ACD, IVR and routing datasets. Define and validate Contact Centre KPIs such as AHT, FCR, abandonment rate, SLA and occupancy. Support analytics use cases including outbound campaigns and bots. Apply Contact Centre domain knowledge, ideally including Genesys Cloud. Data quality & governance Lead customer ...

Senior Major Incident Manager

Hiring Organisation
Capita Shared Services Limited
Location
County Down, Northern Ireland, United Kingdom
Employment Type
Permanent
Senior Major Incident Manager Office based - Belfast - new command hub (with on-call requirements) Permanent As part of our investment in technology operations, we're establishing the Command Hub in Belfast to strengthen how we ...

Senior Product Manager - SLA & Service Delivery (Hybrid)

Hiring Organisation
Jobleads-UK
Location
Belfast, Northern Ireland, United Kingdom
A tech-driven financial services company seeks an experienced Senior Product Manager to manage Service Level Agreements (SLAs) across technology products. The role involves defining SLAs and internal objectives, collaborating with multiple teams for successful ...

IT Service Desk Team Leader

Hiring Organisation
Morson Edge
Location
Cromer, Norfolk, East Anglia, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£45,000
leadership. What you'll be doing: - Leading, mentoring and supporting a Service Desk team operating 7 days a week - Overseeing ticket quality, prioritisation and SLA performance - Acting as an escalation point for clients when required - Supporting team development through 1:1s, coaching and performance management - Ensuring compliance standards are adhered ...

IT Service Delivery Lead — Own & Scale IT Support

Hiring Organisation
Jobleads-UK
Location
Basingstoke and Deane, England, United Kingdom
team. Translate business priorities into operational action Provide clear feedback on risks, capacity, and performance KPI & Performance Management: Own and drive service KPIs, including. SLA performance Ticket ageing and backlog Escalation rates and repeat issues – KPIs are used to improve outcomes, not just produce reports. Process & Structure Improvement: Continuously improve ...

Head of Digital, Data & Performance

Hiring Organisation
Homes in Somerset
Location
Somerset, South West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£80,000
will set and deliver a clear digital, data and performance strategy, oversee the resilience, security and value-for-money performance of a Service Level Agreement with Somerset Council, and lead the organisations performance management, business intelligence and project governance arrangements to provide high-quality insight, assurance and effective delivery ...

Data Analyst (Transport)

Hiring Organisation
Essential Employment
Location
York, North Yorkshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£23.37 - £29.36 per hour
finance consultant will develop. • Assessment of organisational structure and numbers. • Legal, commercial and procurement workstreams so that the scale of contract novation, service level agreement production and new procurement can be understood. • Technology projects that will enable the CA to take on passenger facing systems and hardware/software. ...

Head of PMO

Hiring Organisation
Jobleads-UK
Location
United Kingdom
solutions across multiple concurrent client engagements. Proven experience operating within a managed services/recurring revenue model, with strong commercial awareness, cost-to-serve, SLA frameworks, onboarding efficiency and service transition from project delivery into BAU support. Demonstrated leadership of a PMO function (5+ years), designing and embedding scalable governance ...

Site Services Manager - Print

Hiring Organisation
Ricoh
Location
Nottingham, Nottinghamshire, United Kingdom
Employment Type
Permanent
customer expectations. You will ideally have: To ensure all work carried out is to the highest quality to ensure customer confidentiality, customer deadlines, SLA and KPI’s are met. To provide timely, accurate and relevant management information covering financial and operational key performance indicators for use with both client reporting ...

Senior Lead Software Engineering - AI/ML Engineer

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
service level objective alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, and Splunk Strong understanding of SLI/SLO/SLA and Error Budgets Proficient in Python or PySpark for AI/ML modeling Able to reduce toil by building automation tools for repeated tasks Hands ...

Acturis Support Officer

Hiring Organisation
Brown & Brown (Europe)
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
identify opportunities for improvement or change in configuration or functionality 3. Principal Accountabilities/Responsibilities: Resolution of business queries and issues Adherence to required SLA's Adhere to Acturis Change Board controls and requirements. Accuracy - attention to detail - low levels of error New ideas proposed for improvements to processes/ ...

IT Services Manager

Hiring Organisation
ISR RECRUITMENT LIMITED
Location
Plymouth, Devon, United Kingdom
Employment Type
Permanent
Salary
£38000 - £42000/annum (plus excellent company benefits)
compliance requirements. Maintain architectural documentation, system maps and operational workflows. Own and oversee day-to-day IT service operations across the business. Ensure SLA performance, ticket responsiveness and customer satisfaction targets are met. Manage resourcing and workload distribution across the business based on demand. Lead operational incident, request, problem ...

Head of UK Transport Network and Carrier Management

Hiring Organisation
Loom Talent
Location
Leicester, Leicestershire, East Midlands, United Kingdom
Employment Type
Permanent
Salary
£90,000
negotiate, and onboard new carrier partners to expand network capability, improve service offerings, and support new business growth. Manage carrier performance through robust KPI, SLA, and cost management frameworks, driving continuous improvement across delivery, compliance, and customer experience metrics. Act as the key transport and carrier subject matter expert within ...

IT Asset Officer

Hiring Organisation
East Lancashire Hospitals NHS Trust
Location
Barrow-in-Furness or Lancaster, LA14 4LF, United Kingdom
Salary
£28392.00 to £31157.00
system. You will be a self-starter and be able to manage your own workload but also work as a team member to meet SLA targets. Main duties of the job The IT Asset Officer is involved with the day to day activities relating to hardware and software asset management ...

AWS DevOps Engineer- Fully remote- OutsideIR35

Hiring Organisation
Opus Recruitment Solutions
Location
United Kingdom
Employment Type
Contract
Contract Rate
£500 - £550/day OutsideIR35
AMQP event-driven microservices architecture and extensively utilises Docker container services. The team will use monitoring tools to verify that all components are meeting SLA/SLO requirements. Experience with infrastructure automation (Terraform, CloudFormation, Ansible) and cloud platforms (AWS) Strong background in containerisation and orchestration (Docker, Kubernetes, OpenShift) Experience building ...

Lead D365 Technical Manager

Hiring Organisation
Costa Coffee
Location
Basildon, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
directly provide 2nd and 3rd line support on an exceptional basis Ensure incidents, problems, and alerts are managed and acted upon within OLA and SLA’s, managing major incident escalations from a technical perspective and managing activities with third parties, ensuring continuity of services. Collaborate with Product Owner, Delivery Managers ...

Network Operations Centre (NOC) Engineer

Hiring Organisation
Gigaclear
Location
Abingdon, Oxfordshire, United Kingdom, Shippon
Employment Type
Permanent
Salary
£26000 - £28000/annum Plus On Call
issues, troubleshooting Routers, CPEs, NTEs and Switches Liaising with third party contractors and other departments within Gigaclear. Managing incidents across the network within SLA and responding to network events as notified by the monitoring platform Interaction via e-mail & telephone with our customers will form a major part of this ...

Telecommunications Engineer

Hiring Organisation
X4 Group
Location
Glasgow, Lanarkshire, Scotland, United Kingdom
Employment Type
Contractor
Contract Rate
£200 - £225 per day
progress updates to project engineers and stakeholders. Provide 24x7x365 support and routine maintenance activities, responding promptly to faults, outages, and service requests while meeting SLA targets. Telecommunications Engineer - Required Experience Proven experience in telecoms field engineering, including installation, commissioning, and maintenance of DC chargers, SDH/PDH, microwave radio ...

Customer Support Specialist

Hiring Organisation
Nobul Resourcing Solutions
Location
Manchester, North West, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£26,000
training materials Helping reduce recurring support demand through proactive problem solving Collaborating closely with Product and Operations teams Delivering excellent customer experiences while meeting SLA/KPI targets What were looking for: Previous experience in a SaaS customer support or service role Strong communication skills and the ability to explain ...

Telecoms Project Manager

Hiring Organisation
ALTERED RESOURCING LTD
Location
London, South East, England, United Kingdom
Employment Type
Contractor
Contract Rate
Salary negotiable
Layer 2 services FTTP, FTTC and ADSL technologies 4G/5G connectivity solutions Understanding of IP addressing and VLANs Order management and rollout coordination SLA and supplier performance management Experience with SD-WAN, IoT or mobile connectivity services would be highly beneficial. If you’re a telecoms or connectivity delivery ...

Network and Wireless Support Engineer

Hiring Organisation
Spectrum It Recruitment Limited
Location
London, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£50,000
Site surveys Signal troubleshooting Authentication protocols Installation planning Experience with: VLANs VoIP systems Internet connectivity (ADSL, leased lines, etc.) Helpdesk/ticketing systems and SLA environments Rack installations, comms rooms, and structured cabling If you would like to be considered for this position then please contact Tom Rayner ...