251 to 275 of 360 SLA Jobs in the UK

repairs, physical installations as well as for the escorts requested by customers. You will be handling all incoming customer service requests and ensuring SLA's and agreed KPIs are achieved to ensure outstanding customer satisfaction. The role will ensure 24/7 support in the data centre operations and representing ...

repairs, physical installations as well as for the escorts requested by customers. You will be handling all incoming customer service requests and ensuring SLA's and agreed KPIs are achieved to ensure outstanding customer satisfaction. The role will ensure 24/7 support in the data centre operations and representing ...

Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers Troubleshoot events within internal Service Level Agreements (SLA's) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) Supervise contractors who perform ...

Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers Troubleshoot events within internal Service Level Agreements (SLA's) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) Supervise contractors who perform ...

Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Exhaust Fans, Variable Frequency Drives (VFD's), and Transformers Troubleshoot events within internal Service Level Agreements (SLA's) Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) Supervise contractors who perform ...

into Akamai deployments. Act as L3 SME for Akamai-related incidents within Cyber Defence Centres (CDCs). Lead service recovery during outages and ensure SLA/OLA adherence in high-stakes environments. Conduct deep technical troubleshooting, root cause analysis (RCA), and performance tuning across Akamai CDN services. Support transition ...

into Akamai deployments. Act as L3 SME for Akamai-related incidents within Cyber Defence Centres (CDCs). Lead service recovery during outages and ensure SLA/OLA adherence in high-stakes environments. Conduct deep technical troubleshooting, root cause analysis (RCA), and performance tuning across Akamai CDN services. Support transition ...

practice across core business systems. Key Responsibilities: Lead strategic governance, configuration, and optimisation of Oracle Fusion Oversee incident, problem, change, and release management ensuring SLA compliance Drive proactive monitoring, performance tuning, and system resilience Manage external managed service providers and supplier performance Provide senior stakeholder engagement, reporting, and escalation management ...

RAID logs, stakeholder reporting, risk mitigation and dependency management. Coordinate cross-functional teams (Operations, IT, HR, Finance and external suppliers) and ensure service continuity, SLA adherence and operational readiness throughout the transition. Oversee budgets, resources, contractual compliance and change control, ensuring delivery against scope, time, cost and quality objectives. ...

RAID logs, stakeholder reporting, risk mitigation and dependency management. Coordinate cross-functional teams (Operations, IT, HR, Finance and external suppliers) and ensure service continuity, SLA adherence and operational readiness throughout the transition. Oversee budgets, resources, contractual compliance and change control, ensuring delivery against scope, time, cost and quality objectives. ...

operational role within a 24/7 critical environment, responsible for ensuring business-critical systems operate safely, reliably, and in line with strict SLA and KPI requirements. Key Responsibilities: Deliver planned preventative maintenance (PPM) and reactive maintenance across mechanical and electrical systems Maintain all critical building systems including UPS, generators ...

dependency debugging. Observability with Grafana/Prometheus/Datadog/Splunk. CI/CD with Terraform, GitLab/Jenkins. Strong SRE fundamentals: SLO/SLA/Error Budgets, RCA, automation. Desirable Skills/Experience Although not essential, the following skills are desired by the client: Airflow/Prefect, Secrets Management. ...

outsourced FM partners -Strategic input into future facilities, expansions, testing & handover -Operational & capex budgets, cost optimisation and asset-level P&L awareness -KPI, SLA and facility-health reporting that actually drives decisions -Risk management, compliance, incident response & business continuity -Senior escalation point for major incidents — steady hands required ...

outsourced FM partners -Strategic input into future facilities, expansions, testing & handover -Operational & capex budgets, cost optimisation and asset-level P&L awareness -KPI, SLA and facility-health reporting that actually drives decisions -Risk management, compliance, incident response & business continuity -Senior escalation point for major incidents — steady hands required ...

upgrades. Vendor & Stakeholder Management Support the Head of Security in day-to-day management of outsourced security providers. Monitor provider performance, response times, and SLA compliance; escalate issues where necessary. Review RAMS, quotes, scopes of work, and installation documentation from contractors. Liaise with internal departments ...

Priorities Dual-Stack Support: Strong Oracle focus, but you'll need to navigate SQL Server environments. High Volume: Incident/Change heavy. Efficiency and SLA adherence are the top metrics. Legacy & Modern: You'll be managing everything from aging hardware to Enterprise Cloud Infrastructure. Continuous Improvement: They want 'waste reduction ...

Priorities Dual-Stack Support: Strong Oracle focus, but you'll need to navigate SQL Server environments. High Volume: Incident/Change heavy. Efficiency and SLA adherence are the top metrics. Legacy & Modern: You'll be managing everything from aging hardware to Enterprise Cloud Infrastructure. Continuous Improvement: They want "waste reduction ...

triage vulnerability scan findings Execute ESXi patching and vCenter upgrades Apply security hardening across hosts and clusters Reduce critical and high-risk exposure within SLA Drive remediation activity across infrastructure and security teams Required: Strong enterprise VMware experience (ESXi, vCenter, vSphere) Proven delivery of vulnerability remediation programmes Deep knowledge ...

triage vulnerability scan findings Execute ESXi patching and vCenter upgrades Apply security hardening across hosts and clusters Reduce critical and high-risk exposure within SLA Drive remediation activity across infrastructure and security teams Required: Strong enterprise VMware experience (ESXi, vCenter, vSphere) Proven delivery of vulnerability remediation programmes Deep knowledge ...

WSSI reporting • Produce finance dashboards including cash flow reporting and management accounts summaries • Develop warehouse/operations reporting including picking & packing KPIs, employee utilisation, SLA compliance and pick heat maps • Work with stakeholders to refine KPIs and ensure dashboards are intuitive and performance-optimised Requirements: • Experience working with ERP/ ...

design and execute changes across product roadmap. Bring structure and pace to fast-moving, ambiguous problems Own program delivery and ensure KPI's and SLA's to deliver impact About You:- Experience in management consulting (ideally McKinsey, BCG, Bain, Quantum Black, or BCG X) or experience in the aviation industry ...

Support improvements in listing quality and overall 5-star performance Partner cross-functionally to strengthen processes and reduce repeat issues Consistently meet or exceed SLA response targets What We're Looking For 5+ years' experience in Account Management, Operations or Customer Success Proven track record handling complex, high-risk customer ...

Support improvements in listing quality and overall 5-star performance Partner cross-functionally to strengthen processes and reduce repeat issues Consistently meet or exceed SLA response targets What We're Looking For 5+ years' experience in Account Management, Operations or Customer Success Proven track record handling complex, high-risk customer ...

Support improvements in listing quality and overall 5-star performance Partner cross-functionally to strengthen processes and reduce repeat issues Consistently meet or exceed SLA response targets What We're Looking For 5+ years' experience in Account Management, Operations or Customer Success Proven track record handling complex, high-risk customer ...

stakeholders to identify and implement continuous improvements Configure and maintain reports, business processes, and security policies Test new functionality and manage incident resolution within SLA guidelines Leverage Workday Community and Success Plans to stay aligned with best practices Support training activities and maintain user documentation This is an exceptional opportunity ...