251 to 275 of 357 SLA Jobs in the UK

digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯

digital infrastructure, or related sectors (telecoms, clean energy). Expertise: Deep, hands-on knowledge of data centre/end-to-end facility operations; can assess staffing models, workflow tools, SLA management, and vendor relationships. Track Record: Success at unifying disparate legacy operations into cohesive systems; experience with greenfield and brownfield assets is highly valued. Leadership: Natural team builder with strong More ❯

Deliver on VIP metrics like Campaign Coverage, FCF generation, incremental OPS delivered, etc. Set up review mechanisms with Retail teams to drive performance Drive Operational excellence through improvement in SLA's, Positive Response rates (PRR), Vendor Experience Lead WBR/MBR/QBR reviews for the org with Senior leadership across Retail and RBS About the team About strives to More ❯

DC Chargers, and IP networks. Cisco + Alcatel product experience, LAN/WAN and MPLS. Providing first-line field support (24x7/on-call rota), and routine maintenance within SLA targets. Installation + commissioning of Telecoms Network equipment. Complete project documentation and communicate progress. Ensuring Health & Safety and quality compliance when working on site. Working Hours: 9:00 AM More ❯

including Engineering, Design Delivery, Programme Leads, and Vendor Management Contribute to digital transformation initiatives, driving the adoption of automation and innovative tools Respond to design queries and concessions within SLA Analyse design quality data to identify areas for improvement Support and lead RMSV processes focused on design efficiency and outcomes Required Skills: Telecoms industry expert with strong knowledge of mobile More ❯

including Engineering, Design Delivery, Programme Leads, and Vendor Management Contribute to digital transformation initiatives, driving the adoption of automation and innovative tools Respond to design queries and concessions within SLA Analyse design quality data to identify areas for improvement Support and lead RMSV processes focused on design efficiency and outcomes Required Skills: Telecoms industry expert with strong knowledge of mobile More ❯

data quality or CRM/MDM enhancement projects. You will join an established team and input customer data into the client's core systems to agreed standards, targets and SLA's. You will also work on duplication projects and be proactive in identifying any opportunities for process improvements by making recommendations to the leadership team. We require a computer literate More ❯

and critical thinking to address complex infrastructure-related problems Follow established best practices and standards in infrastructure service delivery Coordinate with vendors (e.g., Microsoft) and internal stakeholders to meet SLA targets and minimize escalations Participate in rotational 24x7 support and weekend standby for critical issues Required Skills & Technologies VMware vSphere, NSX-T/V, SRM vSAN, VCF, Tanzu Aria Suite … vRealize) PowerCLI, vRO, Terraform Networking fundamentals Microsoft Azure, SCCM, Intune SQL Server, AD, ADFS Windows Server, Hyper-V Azure AD, Debugging Tools SLA & escalation management Linux RHEL, CentOS, Ubuntu Bash, Python, Ansible Docker, Kubernetes Systemd, YUM/APT CI/CD familiarity Basic & Preferred Qualifications Basic: Bachelors degree in a relevant field or equivalent combination of education and experience Typically More ❯

Blue Prism, Resolve, UI Path) is highly specialized and not readily available within our current internal talent pool. High Business Criticality Service Assurance underpins network uptime, proactive issue resolution, SLA adherence, and customer experience. Without a seasoned Netcool architect, there is a high risk of integration gaps, delayed issue resolution, and revenue leakage. Perspective & Industry Best Practices An external architect More ❯

the internal sales and service teams for pre-planned installations and maintenance services Drive and develop the scheduling team ensuring the department is always striving to work to set SLA’s Develop and implement new processes, ideas and fresh perspectives Candidate profile: Proven working history of managing a team Excellent scheduling experience Strong reporting skills Experience in working with Salesforce More ❯

the internal sales and service teams for pre-planned installations and maintenance services Drive and develop the scheduling team ensuring the department is always striving to work to set SLA’s Develop and implement new processes, ideas and fresh perspectives Candidate profile: Proven working history of managing a team Excellent scheduling experience Strong reporting skills Experience in working with Salesforce More ❯

following test and repair procedures. Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking. Ensuring all outbound orders are completed in line with agreed SLA s. Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished. Updating calls regularly with clear and concise detail on our call management system. Good More ❯

following test and repair procedures. Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking. Ensuring all outbound orders are completed in line with agreed SLA's. Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished. Updating calls regularly with clear and concise detail on our call management system. Good More ❯

eg, energy). Proven experience with vendor risk management frameworks such as SIG questionnaires, NIST SP 800-161, and third-party risk scoring methodologies. Strong background in contractual and SLA analysis, particularly around security clauses, data protection, and breach management. Hands-on experience conducting due diligence, risk profiling, and control validation for third parties. Familiarity with third-party risk platforms More ❯

eg, energy). Proven experience with vendor risk management frameworks such as SIG questionnaires, NIST SP 800-161, and third-party risk scoring methodologies. Strong background in contractual and SLA analysis, particularly around security clauses, data protection, and breach management. Hands-on experience conducting due diligence, risk profiling, and control validation for third parties. Familiarity with third-party risk platforms More ❯

eg, energy). Proven experience with vendor risk management frameworks such as SIG questionnaires, NIST SP 800-161, and third-party risk scoring methodologies. Strong background in contractual and SLA analysis, particularly around security clauses, data protection, and breach management. Hands-on experience conducting due diligence, risk profiling, and control validation for third parties. Familiarity with third-party risk platforms More ❯

service improvement process Support all Global SOC operations and initiative Monitor, detect, and respond to global cybersecurity intrusions Document progress throughout the incident response life-cycle Ensure compliance to SLA, process adherence and process improvisation to achieve operational objectives Revise and develop processes to strengthen the current Security Operations Framework, Review policies and highlight the challenges in managing SLAs Responsible More ❯

and strive towards a "zero rework" mindset Ensure high levels of incident ownership through incident life cycle to a satisfactory conclusion Analyse customer problems and provide suitable solutions within SLA timescales Managed Print Field Engineer - Canon, Ricoh, HP, - £30,000- £34,000 - West Midlands More ❯

potential improvements. Acting as an interface between different areas of the business. Lineside support for production enabling blockers & support. Liaising with facilities, maintenance dept to ensure adherence to agreed SLA’s and delivery requirements. Skills Background in manufacturing or production environments (essential). Willingness and ability to handle changes on a day-to-day basis in a timely manner Excellent More ❯

teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯

teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯

teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯

teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯

teams are individualsfrom many different backgrounds and walks of life. What the Business Development Representative will do: Respond to all inbound leads in your territory within a clearly defined SLA Exceed daily outbound activity targets (phone calls, emails, social touches) to book meetings with target accounts Qualify leads to verify fit for Sensor Tower’s enterprise product Book and seamlessly More ❯

of experience in IT roles with increasing responsibility Minimum 3 years in system administration and IT support Strong communication and teamwork skills Proven experience in IT service management and SLA monitoring Analytical mindset with strong troubleshooting abilities Self-motivated, adaptable, and committed to continuous learning Certifications such as Microsoft Certified: Azure Administrator Associate or MCSE are advantageous Willingness to travel … within the assigned region Performance Indicators Accuracy of project timelines and cost control System and service availability Speed of ticket resolution Mean Time to Repair (MTTR) following failures SLA breach frequency User satisfaction measured by Net Promoter Score (NPS) Response time based on ticket severity Technical Qualifications Hands-on experience with Active Directory and Office 365 administration Proficiency in managing More ❯