276 to 300 of 711 SLA Jobs in the UK

both capital and operational. Provide a service that ensures all mechanical and electrical equipment is running to its optimum performance and that all departmental SLA's and KPI's are met; manage and react in a timely manner to equipment outages. Maximize availability of all mechanical and electrical equipment through More ❯

improvement. Responsibilities Provide 1st and 2nd line support for Dynamics 365, escalating to 3rd parties where needed Manage support tickets, ensuring timely resolution and SLA compliance Perform data administration, reporting, and system security tasks Support upgrades, testing, and deployment of new features Proven experience in operational support for IT software More ❯

environments, handling tickets, and ensuring systems are maintained and running optimally. Key Responsibilities: Take ownership of customer support tickets, following internal processes and ensuring SLA adherence Troubleshoot issues independently or collaboratively, escalating where necessary Monitor infrastructure performance and proactively address any issues Support installation, configuration, and upgrades of operating systems More ❯

environments, handling tickets, and ensuring systems are maintained and running optimally. Key Responsibilities: Take ownership of customer support tickets, following internal processes and ensuring SLA adherence Troubleshoot issues independently or collaboratively, escalating where necessary Monitor infrastructure performance and proactively address any issues Support installation, configuration, and upgrades of operating systems More ❯

to ensure accurate data reflection per country and resolve any identified issues. Vendor Management: Support vendor performance management, including cost management and performance against SLA/KPIs. Candidate Specification: Strong understanding of business process improvement with the ability to produce high-quality outputs. Proven work experience or subject matter knowledge More ❯

approach to continuous improvement Desirable skills (not essential) Functional understanding of finance modules (GL, AP, FA, AR, CM, OLFM, PO, iProcurement). Knowledge of SLA, MOAC, AME, or Hyperion FCCS. Experience working in a multi-time zone environment. About You You enjoy working collaboratively, are naturally inquisitive, and like to More ❯

approach to continuous improvement Desirable skills (not essential) Functional understanding of finance modules (GL, AP, FA, AR, CM, OLFM, PO, iProcurement). Knowledge of SLA, MOAC, AME, or Hyperion FCCS. Experience working in a multi-time zone environment. About You You enjoy working collaboratively, are naturally inquisitive, and like to More ❯

experience with Murex 3.1 Good expertise on capital markets - specially Debt, FX Asset class Conversant with trouble shooting in Murex for Technical issues, Support SLA's etc. Good understanding of technology from the perspective of products implementation, systems integration and data migration. Expertise in requirement analysis and management, SDLC lifecycle More ❯

experience with Murex 3.1 Good expertise on capital markets - specially Debt, FX Asset class Conversant with trouble shooting in Murex for Technical issues, Support SLA's etc. Good understanding of technology from the perspective of products implementation, systems integration and data migration. Expertise in requirement analysis and management, SDLC lifecycle More ❯

on experience with Murex 3.1 Good expertise in capital markets - especially Debt, FX Asset class Conversant with troubleshooting in Murex for technical issues, Support SLA's, etc. Good understanding of technology from the perspective of product implementation, systems integration, and data migration. Expertise in requirement analysis and management, SDLC lifecycle More ❯

Quality Framework: Develop and implement a comprehensive data quality framework, including defining data quality metrics, setting up data quality checks, and automating quality monitoring SLA and Data Contract Enforcement: Work with domain data owners and DPOs to ensure adherence to SLAs and data contracts, and monitor data quality against these More ❯

with internal teams. Responsible for working with team members and cross functional team on improving quality and throughput of the customer requests and meet SLA matrix. Able to communicate clearly, concisely, and with confidence any complex queries with customers via email or over the phone. Here's What We're More ❯

across assets. - Develop automated reporting through advanced SQL and Quicksight to provide RME leadership with actionable insights, trends and analysis around equipment uptime, failures, SLA performance, and other key metrics. - Provides guidance to maintenance teams and field technicians on equipment maintenance and complex issue troubleshooting and resolution, interacting directly with More ❯

improve the overall availability, reliability, performance, and security of the infrastructure under control. Responsibilities Apply SRE core tenets of measurement (SLI/SLO/SLA), eliminate toil, and reliability modelling Establish metrics for data-driven decisions to help increase availability, reliability, and velocity Build and maintain, and evolve SLO and More ❯

s strategy and goals • Participate in Quarterly Business Reviews with our security tooling vendors. Providing feedback to the vendors on product features, feature requests, SLA and reporting requirements • Coordinate with different teams to ensure the organization’s information security posture is maintained and improved. • Conduct regular Technical Readiness Reviews and More ❯

Sector: Administration and Secretarial Role: Manager Contract Type: Permanent Hours: Full Time Summary The Service Level Management and Insights Lead will ensure that all SLA/XLA's are underpinned by service levels, which are agreed with D&T and its suppliers and will ensure that the measurement and reporting More ❯

issues, while also enforcing and supporting IT service management disciplines. Continuously building and maintaining the right level of SLAs and tools. Establishing the necessary SLA and ensuring transparency in reporting and KPIs. Leading initiatives to improve operational maturity and increase the quality of IT services we deliver as an organisation More ❯

duties Leading & owning successful UK PS & Mar Service delivery, reporting to the UK Head of PS, manage day to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow with each of their customers. Developing the PS & Mar Service function strategy based on the overall UK More ❯

duties Leading & owning successful UK PS & Mar Service delivery, reporting to the UK Head of PS, manage day to day ensuring customer expectations and SLA’s are achieved and exceeded, and we grow with each of their customers. Developing the PS & Mar Service function strategy based on the overall UK More ❯

of working in teams. Mechanical, electrical, or electronic aptitude Basic network systems knowledge PC Literate Full UK Driving Licence Desirable: Experience of working on SLA-driven contracts Basic fibre optic experience Microsoft Office skills Minor civils experience Bachelor's degree in engineering Worker Type: Employee Cubic creates and delivers technology More ❯

correct forensic information is gathered during support interactions, including API request/response bodies, HTTP response codes, Adflex error codes, and timestamps. Ticket Management & SLA Compliance: Log and track support tickets generated from calls or emails, ensuring timely actions and resolution within Service Level Agreements (SLAs). Ensure all calls More ❯

correct forensic information is gathered during support interactions, including API request/response bodies, HTTP response codes, Adflex error codes, and timestamps. Ticket Management & SLA Compliance: Log and track support tickets generated from calls or emails, ensuring timely actions and resolution within Service Level Agreements (SLAs). Ensure all calls More ❯

00. Please note this role is site based only. Duties will include: Troubleshoot and resolve EUD incidents, requests and problems within the agreed Service Level Agreement's, Identifying any patterns and trends within the EUD services taking proactive measures to raise as problems Ensure the EUD Senior Engineer is aware More ❯

customer sites Contribute to the wider activities of all on-site teams as required Analyse IT service tickets, prioritising effectively and in line with SLA Adhere to and support local asset management policies and procedures Consistently meet or exceed service level commitments Proactively identify areas for improvement and ensure these More ❯

To be responsible for all external contractors in the building daily, Cleaning, Maintenance, Catering, Plant Maintenance and Pest Control ensuring all Service level agreements (SLA) and Key performance indicators (KPI) are maintained. Carrying out building & meeting room checks daily, ensuring any issues are dealt with in a prompt and efficient More ❯