bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide. The position of Business Information Analyst is situated within the Benefits and Homelessness Prevention Service, which is a high-performing service dedicated to assisting residents in overcoming challenges while supporting staff in achieving the service's elevated standards. The London Borough of … Hackney experiences one of the most substantial Housing Benefit caseloads in London; additionally, the service receives an average of over 4,000 homelessness inquiries annually. To address these significant demands, the service has adopted an innovative, agile approach and is committed to continuous improvement, aspiring to be a leader in this sector. We are in search of a … Qlik Sense; however, experience with alternative tools will also be considered. Although the primary focus of the role is data analysis, it also encompasses the support and facilitation of ServiceDesign and Transformation initiatives. Key responsibilities include data modelling and transformation, ensuring data integrity, and providing actionable insights through thorough data analysis. Strong communication skills are requisite, as More ❯
and overseeing the planning, implementation, and maintenance of security infrastructure, systems, and applications. Maintain security controls aligned with recognised international standards, and conduct internal and external audits. Own our service catalogue, internal processes, incident management and security controls. Manage IT budgets and ensure cost-effective allocation of technology resources and overseeing procurement. Ensure our suppliers and vendors are appropriately … business outcomes. Work well with leadership stakeholders across business boundaries. Have a proven ability to leverage tools to accurately map out work for teams. Understand the fundamentals of ITSM, ServiceDesign, Deployment and Support. Have experience implementing international security standards (such as ISO 27001:22 (preferred), NIST CSF or SOC2), including internal and external auditing. Have a track More ❯
while aligning with strategic business goals. Our Projects and Programmes Team is a busy and dynamic change function, supporting the departments of the authority to deliver transformation, savings, and service improvements whist working within formal governance structures and processes. What you'll do: Deliver large and complex projects, delivering outcomes that meet the requirements of the Council and its … service users Lead all stages of the projects, developing strong relations with the key project stakeholders, project board members, suppliers and customers Deliver project documentation and communications to a high standard Provide expert information and advice on potential project approaches in response to customer/corporate requirements Demonstrate strong control of the project delivery, including: - Agreeing scope, budget and … appropriate controls and escalation - Manage project resources, within IT, in wider HCC directorates, or with 3rd party suppliers - Smooth transition of projects into business as usual (BAU) via the ServiceDesign & Transition Board (SD&T) As a senior member of the team, you will: - Provide line management of other project staff as required - Provide mentoring to less experienced More ❯
ClickHouse, with deployments to AWS and Kubernetes. This is a hands-on engineering role with strong product ownership and daily interaction with front-office users. What You’ll Do Design, implement, and maintain scalable HTTP/GRPC services in Rust and Python Develop and optimise data pipelines, databases, and schemas (Postgres, ClickHouse) Build intuitive, real-time UIs using Python … and React Translate complex financial logic into accurate, testable code Collaborate with business teams to define requirements and deliver solutions fast Contribute to servicedesign, infrastructure automation (Terraform, Flux), and CI/CD Write unit and integration tests with a strong focus on correctness and resilience Deploy to production daily and support systems in a dynamic trading environment More ❯
City of London, London, United Kingdom Hybrid / WFH Options
La Fosse
ClickHouse, with deployments to AWS and Kubernetes. This is a hands-on engineering role with strong product ownership and daily interaction with front-office users. What You’ll Do Design, implement, and maintain scalable HTTP/GRPC services in Rust and Python Develop and optimise data pipelines, databases, and schemas (Postgres, ClickHouse) Build intuitive, real-time UIs using Python … and React Translate complex financial logic into accurate, testable code Collaborate with business teams to define requirements and deliver solutions fast Contribute to servicedesign, infrastructure automation (Terraform, Flux), and CI/CD Write unit and integration tests with a strong focus on correctness and resilience Deploy to production daily and support systems in a dynamic trading environment More ❯
Worthing, Sussex, United Kingdom Hybrid / WFH Options
Southern Water group
and aligned with business continuity objectives, regulatory requirements, and industry best practices. You will collaborate closely with Digital teams, business stakeholders, and external partners to embed resilience into Digital servicedesign, maintain compliance, and support recovery readiness., Responsibilities include: Digital Disaster Recovery & Resilience Assurance & Testing - Develops, executes, and improves Digital DR testing strategies to ensure services can be … business and Digital teams. Develops and delivers training to ensure Digital and business teams understand their roles in DR scenarios. Facilitates DR table top exercises and awareness sessions. Technology & Service Resilience Improvements - Works with Digital Operations, Infrastructure, and Cloud teams to embed resilience into Digital services and infrastructure. Reviews new Digital services to ensure they meet recovery and continuity … improve DR capabilities through automation and new technologies. Supplier & Third-Party Resilience Assurance - Engages with Digital suppliers and cloud providers to validate their DR capabilities and ensure contractually agreed service continuity measures are in place. Reviews third-party BC/DR documentation and ensures alignment with organisational needs. Works with procurement and Digital Commercial teams to embed resilience requirements More ❯
London, England, United Kingdom Hybrid / WFH Options
Mastercard, Inc
for microservices architecture, ensuring scalability, reliability, and maintainability of our solutions. • Collaborate with cross-functional teams to define project requirements and deliver scalable solutions. • Mentor team members on microservices design principles, patterns and technologies. • Take personal responsibility for creating and maintaining microservices, primarily in Golang. • Iterate design and build to solve bugs, improve performance, and add new features. … cd pipelines. • Build and test remotely on your own machine and deploy to low-level environments. • Review team members code, identifying errors and improving performance and readability. Drive code design and process trade-off discussions within team when required. • Report status and manage risks within your primary application/service. • Perform demos and join acceptance discussions with analysts, developers … and product owners. • Assist in task planning and review as part of a sprint-based workflow. • Estimate and own delivery tasks (design, dev, test, deployment, configuration, documentation) to meet the business requirements. • The role is hybrid, and the expectation is that you attend the office according to Mastercard policy. • Own feature engineering within the team, collaborating with a separate More ❯
drive improvements in financial crime prevention. What You’ll Be Doing: Refine and enhance the existing financial crime framework to ensure clarity, scalability, and alignment with evolving regulatory expectations. Design, implement, and maintain a control testing framework to ensure the effectiveness of AML/CTF controls and drive accountability across processes. Lead remediation projects , investigating control failures, conducting root … identifying patterns or systemic issues, and recommending mitigation steps or improvements to processes and controls. Perform financial crime data analysis to identify inefficiencies, optimise operational processes, and enhance the design of controls, products, and services. Collaborate with Product and Engineering teams to embed compliance by design and use data to inform future product development. Maintain financial crime documentation … crime in diverse markets and contributing to financial integrity and global economic inclusion. Data-Driven Environment: Leverage financial crime data to drive decisions, improve reporting, and inform product and servicedesign in a tech-forward setting. Ownership and Autonomy: Lead meaningful projects, from control testing to remediation, and see your work directly influence cross-functional teams. Exposure to More ❯
London, England, United Kingdom Hybrid / WFH Options
Via
by promoting best practices and addressing technical challenges on projects requiring advanced technical expertise. Ensure application performance, uptime, and scale, maintaining high standards of code quality and thoughtful application design Who You Are: Minimum of 2 years in a technical leadership role. Minimum of 6 years of hands-on experience in Python, Java, or other high-level programming languages … the convenience of a personal car while reducing environmental impact. At the intersection of transportation and technology, Via is a visionary market leader that combines software innovation with sophisticated servicedesign and operational expertise to fundamentally improve the way the world moves, providing technology in 650 communities and more than 35 countries and counting. We are dedicated to More ❯
Build reliable, high-throughput, low-latency microservices to power a diverse range of trading use cases Engage in the complete software development lifecycle by collecting requirements, showcasing solid software design principles, and maintaining operational excellence through unit and integration testing Be a true owner, managing and supporting Trading Engineering applications throughout product lifecycle Work with teams across the organisation … including product, legal, and business development to think beyond the technical implications of your design decisions Continuously raise our standard of engineering excellence by implementing and driving standard processes for coding, testing, and deployment Proactively identify customer and infrastructure difficulties and drive corresponding solutions. Mentor and support growth of junior engineers. WHAT YOU'LL BRING: 8+ years of hands … knowledge of front-end technologies such as React is a plus, with an appreciation for intuitive and high-quality user experiences. Agile champion with a strong foundation in distributed servicedesign, emphasizing security, robust architecture, and iterative development. Mentorship-oriented leader who drives engineering best practices, fosters knowledge sharing, and cultivates high-performing, collaborative teams. Continuous learner and More ❯
team - a strategic thinker with in-depth experience delivering digital, media, and production projects and campaigns for healthcare brands. Our work can take on many different forms from product design through to brand launches and omnichannel frameworks. As a Senior Account Director , you will be able to flex across these types of work pulling in different methodologies as needed … across the globe, Publicis Health’s worldwide staff is composed of more than 3,000 healthcare professionals who are experts in advertising and branding, data and analytics, strategic planning, servicedesign, digital media and technology, science, and medicine. Publicis Health companies include: BBK Worldwide, Digitas Health, Heartbeat, insync, Langland, Payer Sciences, PlowShare Group, Publicis Health France, Publicis Health More ❯
team - a strategic thinker with in-depth experience delivering digital, media, and production projects and campaigns for healthcare brands. Our work can take on many different forms from product design through to brand launches and omnichannel frameworks. As a Senior Account Director , you will be able to flex across these types of work pulling in different methodologies as needed … across the globe, Publicis Health’s worldwide staff is composed of more than 3,000 healthcare professionals who are experts in advertising and branding, data and analytics, strategic planning, servicedesign, digital media and technology, science, and medicine. Publicis Health companies include: BBK Worldwide, Digitas Health, Heartbeat, insync, Langland, Payer Sciences, PlowShare Group, Publicis Health France, Publicis Health More ❯
a growth stage product company What the job Involves? Managing and growing a portfolio of strategic partnerships: launching new partners, building relationships, identifying expansion opportunities and delivering a fantastic service throughout our partnerships. Identifying and securing expansion opportunities, including developing proposals. Contributing to our product feedback loop, and working with colleagues across the business to help build the best … each client to demonstrate usage, engagement and satisfaction. WIth the ultimate aim of demonstrating the clinical, operational and financial benefits of the software. Work with the clients to co-design how Careology is successfully introduced and embedded as part of the patient pathway and service design. Coordinate with the Careology product and technical teams to prioritise and develop More ❯
Build reliable, high-throughput, low-latency microservices to power a diverse range of trading use cases Engage in the complete software development lifecycle by collecting requirements, showcasing solid software design principles, and maintaining operational excellence through unit and integration testing Be a true owner, managing and supporting Trading Engineering applications throughout product lifecycle Work with teams across the organisation … including product, legal, and business development to think beyond the technical implications of your design decisions Continuously raise our standard of engineering excellence by implementing and driving standard processes for coding, testing, and deployment Proactively identify customer and infrastructure difficulties and drive corresponding solutions. Mentor and support growth of junior engineers. What You'll Bring 8+ years of hands … knowledge of front-end technologies such as React is a plus, with an appreciation for intuitive and high-quality user experiences. Agile champion with a strong foundation in distributed servicedesign, emphasizing security, robust architecture, and iterative development. Mentorship-oriented leader who drives engineering best practices, fosters knowledge sharing, and cultivates high-performing, collaborative teams. Continuous learner and More ❯
Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric servicedesign, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯
Life. We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric servicedesign, and agile engineering practices to accelerate innovation in a tech-driven world. Join our Digital & Data team working alongside product, design and a wide range of More ❯
Belfast, Northern Ireland, United Kingdom Hybrid / WFH Options
PA Consulting
Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric servicedesign, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital & Data team working alongside product … design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
PA Consulting
Description We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric servicedesign, and agile engineering practices to accelerate innovation in a tech-driven world. Why consider joining our Digital & Data community? Join our Digital & Data team working alongside product … design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions. Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner More ❯
London, England, United Kingdom Hybrid / WFH Options
Via
provides everyone with accessible, efficient, and affordable ways of getting around. We created the first end-to-end TransitTech solution for cities and transit agencies, offering world-class software, servicedesign, and operational expertise to fundamentally improve the way the world moves. Via was founded with the guiding principle that we go further when we go together. We More ❯
Ongoing training and qualification support is also provided. About the role: As an Bank Activities Facilitator , you will play a key role in delivering a flexible support and activity service tailored to the unique needs of their customers. You will engage with individuals with a variety of support requirements, including learning disabilities and physical disabilities, ensuring they have enriching … will be varied. Main Duties and Responsibilities: Deliver a variety of recreational and learning, activities based on the needs and aspirations of the customers, encouraging their active participation in service design. Collaborate effectively with the Service Manager and fellow Activities Facilitators to share insights and promote continuous improvement in our services. Provide tailored personal care and medication support … ensuring a compassionate and respectful approach to all interactions. Foster professional relationships with families, health/social care professionals, and community organisations to enhance service delivery and customer integration. Maintain accurate documentation and adhere to all relevant policies and procedures, emphasising safeguarding, health and safety, and customer privacy. About you: As a Bank Activities Facilitator, our client is seeking More ❯
firm. We're on a mission to make home buying and selling simpler, clearer and faster for everyone, and we're doing this through user-centric technology, data and service design. We're rated among the top ten property law firms in the UK for customer satisfaction, and in 2023 we grew faster than any other firm in our … the most sophisticated, user centric technology platform you'll find in any consumer facing law firm. And since early 2023 we've added LLMs to our toolkit, enabling extraordinary service improvements for our clients. Our goal is to become the UK's fastest, largest and most trusted conveyancing firm. Come and help us make that happen. About the role More ❯
incident response, and vulnerability management. Lead on security investigations and ensure remediation is aligned with industry best practices. Conduct risk assessments and provide security consultancy for technical projects and service design. Help maintain ISMS policies and ensure regulatory compliance (e.g. PCI-DSS, GDPR, FCA). Play a key role in cloud security strategy across Azure/M365 and related More ❯
Role: Servicedesign consultant Rate: Outside IR35 Location: 4 days a week onsite in Farnborough, 1 day remote. Duration: 6 months initially Clearance: DV required and Sole British national (willing to go through additional STRAP) Key accountabilities and decision ownership The Pre-Sales ServiceDesign Consultant will assist Solution and Sales colleagues in developing the serviceMore ❯
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise servicedesignMore ❯
Glasgow Area, Scotland, United Kingdom Hybrid / WFH Options
Xcede
Job Title: Service Architect Location: Glasgow Hybrid 2/3 days per week on site Type: Contract Start Date: August Client: Leading UK Energy Provider (Confidential) Overview A major UK energy organisation is seeking a Service Architect to support the design and implementation of a new Observability Operating Model . This role will help transform a set … of monitoring and AIOps tools (e.g., Elastic Cloud, BMC Helix, NetScout) into a scalable, production-ready Observability Service used across Digital Transformation teams and Business Centres of Excellence. Key Responsibilities Design a scalable, production-ready Observability Service using existing tools Define operational processes, KPIs, SLAs, and controls to support BAU handover Integrate automation and AIOps into observability … architecture Collaborate with IT security to address risk and compliance (CAF) Develop onboarding processes for observability in new apps and infrastructure Assess and improve current service integration and governance processes Requirements Proven experience implementing observability operating models in large enterprises Strong understanding of observability tools and ITSM platforms (e.g., ServiceNow) Knowledge of AIOps, automation, and enterprise servicedesignMore ❯