126 to 150 of 174 Service Desk Analyst Jobs in the UK

professionals across 24offices worldwide. Partners Group is an equal opportunity employer committed to cultural diversity. What it's about As a Senior IT Service Desk Analyst, you will be a highly visible member of the London IT team, delivering exceptional on-site support to employees, visitors … workplace technology, and high-profile events. Your main responsibilities include: IT Excellence and Support : Manage ServiceNow incidents and requests while delivering best-in-class desk-side and remote support through chat, phone, email and remote access tools. Own the local onboarding experience for new joiners, ensuring all technology, equipment ...

Wanstor Limited is seeking a Service Desk Analyst (1st line) to join our Not for Profit team. This permanent, full-time role is based in a hybrid environment within the Greater London area, supporting a major charity client and delivering proactive IT support. You will … triage incidents, manage Office 365/Azure user accounts, and work within ITIL frameworks to meet service levels. The role offers opportunities to develop in a dynamic, customer-focused environment. #J-18808-Ljbffr ...

Tokio Marine HCC – A&H Group in Bridgend is seeking an IT Service Desk Analyst to deliver first‐line technical support for about 2,500 users. You will handle incidents via tickets and calls, work with ITIL processes and SLAs, and collaborate with Desktop Support and other ...

Sellick Partnership is recruiting a Service Desk Analyst for an interim, on-site role in London. The successful candidate will deliver high-quality IT support to users, resolve incidents to resolution within agreed SLAs, and act as escalation point for complex issues. The role includes mentoring junior … analysts and contributing to continuous service improvement. The position is a 3-month contract with potential extension, paying £300 per day inside IR35 (umbrella). #J-18808-Ljbffr ...

Peel Digital is seeking a Service Desk Analyst in Birmingham. The role involves being the first point of contact for customers and resolving incidents according to ITIL practices. The position requires strong customer service skills, technical knowledge, and the ability to work 24/ ...

Software Solutions UK in Hartlepool is seeking a Service Desk Analyst to provide first‐line IT support for users, handling incidents, requests and changes within documented procedures. The role runs Monday to Friday, 08:00–16:30, with hybrid working from our Hartlepool office. You will … diagnose and escalate issues, manage mailboxes, update ITSM records and keep users informed of progress while contributing to team success and service targets. #J-18808-Ljbffr ...

Goaco is seeking an experienced Senior Service Desk Analyst to join our growing technical team. This role provides 2nd and 3rd line support for internal systems and our managed customers, while mentoring junior engineers and driving service improvements. You will escalate complex issues, support onboarding ...

Technology is seeking a Service Desk Analyst in Farnborough onsite five days a week. You will be the first point of contact, delivering Level 1 and Level 2 IT support across the organization, diagnosing and resolving incidents and requests while adhering to SLAs. The role requires eligibility ...

Verra Mobility is seeking a Service Desk Analyst to provide first and second line IT support for UK Operations and international colleagues. You will own incidents, assist the Systems team on wider IT issues and help maintain a reliable service desk. The role offers office presence ...

Babcock International in Bristol is seeking a Service Desk Analyst to provide high-quality 1st & 2nd line application support across a portfolio of bespoke and commercial software. The role sits in the Digital Solutions team, with on-site and hybrid working arrangements, supporting 7am–7pm shifts Monday … Friday. You will resolve incidents, manage user access, and contribute to service performance in line with ITSM standards, collaborating with stakeholders across the business to ensure #J-18808-Ljbffr ...

leading IT services company in Edinburgh is seeking a Level 2 Service Desk Analyst to support clients and ensure excellent IT service. This role involves troubleshooting across Microsoft 365 and Azure environments, providing high-quality technical support, and collaborating with a dedicated team to resolve issues. Candidates ...

Tokio Marine HCC – A&H Group is seeking an IT Service Desk Analyst to provide 1st line technical support to a user base of around 2,500. The role collaborates with Desktop Support and other IT teams to resolve incidents and guide end users. The position ...

Vistry Group is hiring a Service Desk Analyst for our Cheltenham office. You will resolve incidents on first call using 1st and 2nd line support knowledge, escalating when needed. The role offers agile working options, a competitive salary plus annual bonus, and a comprehensive benefits package including ...

Arts Council England is hiring an Apprentice Service Desk Analyst to join the Digital and Technology team in Manchester. The role offers a 19‐month fixed-term contract, 35 hours per week, and a hybrid working pattern with some on-site days. You will gain hands ...

Group is seeking an IT Service Desk Analyst in Doncaster. You will be the first point of contact for technical support, helping colleagues stay connected with a focus on first-time resolution. The role is office-based, 8 am–6 pm, Monday to Friday, with occasional weekend ...

Biffa Waste Services is seeking a Senior Service Desk Analyst in High Wycombe to deliver first-line IT support across the group. You will log, triage and resolve incidents, ensuring responses meet SLA targets while mentoring junior analysts. Responsibilities include prioritising tickets, handling major incidents, and contributing ...

seeking a proactive L1 Service Desk Analyst in Livingston to be the first point of contact for customers, resolving technical issues and delivering a seamless support experience from start to finish. You will log and manage tickets, communicate with users, and work with IT teams to ensure … timely resolutions. Join a culture that values exceptional service, collaboration and continuous learning as you support end-user technology and IT systems in a dynamic environment. #J-18808-Ljbffr ...

Babcock International is hiring a Service Desk Analyst to provide advanced application support and lead on complex incidents for critical business systems. This on-site/hybrid role is based in Bristol, with 3rd line responsibilities and exposure to defence engineering environments. You will work ...

Bupa in the United Kingdom is seeking a Service Desk Analyst to join our IT operations at New Victoria Hospital. This permanent, full-time role offers 37.5 hours per week with 7.5 hour shifts between 7am and 8pm and an on-call rota. Salary ...

leading technology solutions provider in Watford is seeking a Service Desk Analyst-L1 to serve as the first point of contact for IT related issues. The ideal candidate will have strong communication skills and a solid understanding of ITIL processes. Responsibilities include troubleshooting IT problems, logging incidents … ITSM tool, and coordinating service requests. A graduate degree and Service Desk experience are mandatory, along with preferred ITIL V3/V4 certifications. This contract role offers a diverse work environment. #J-18808-Ljbffr ...

Blue Cross in Burford is seeking a Service Desk Analyst to provide responsive 1st and 2nd line IT support across multiple sites. You will install, configure and maintain IT equipment, manage system access, and contribute to projects while travelling to Blue Cross sites as needed. The role ...

Netrio, a leading MSP based in Belfast, UK, seeks a Service Desk Analyst to be the frontline for client IT requests, resolving issues with speed and accuracy and driving high customer satisfaction. You will log, troubleshoot, escalate when necessary, and collaborate with engineers to support a broad ...

Group plc in Caerphilly is hiring an IT Service Desk Analyst to support colleagues with IT queries, from MS Office to hardware. The role is based at the Caerphilly head office, with Monday to Friday hours and no evenings or weekends. You will resolve issues by listening ...

Civic Recruitment Limited is recruiting an ICT Service Desk Analyst to provide first-line and desktop support across the Council’s Technology Hub. You will diagnose hardware, software and network issues, log tickets, and assist with upgrades in a collaborative, customer-focused team. Based in Shirehall, Shropshire ...

Spreadex is an iGaming operator headquartered in St Albans, UK with 143 employees. The Service Desk Analyst will prioritise and respond to IT support tickets from multiple channels including email, phone, chat, and walk-ups, and will manage Exchange servers, Active Directory, Entra ID, Intune, SCCM ...