151 to 174 of 174 Service Desk Analyst Jobs in the UK

Fresh in Barway, Cambridgeshire, is seeking a proactive Service Desk Analyst to join our Business Systems team. This full-time role places you as the first point of contact for IT support across the business, ensuring fast, effective, and professional assistance for colleagues. You will own incidents ...

Churchill Group in Gateshead is seeking an IT Service Desk Analyst to join the IT team in our Gateshead office. You will assist and support the wider team across the administration of user services, providing frontline IT help and ensuring smooth operation of systems. The role involves ...

British Business Bank plc in Sheffield is seeking a 1st Line IT Service Desk Analyst to join IT Infrastructure and Operations. The role is permanent, full-time with hybrid working; attendance expected 4–5 days per week in the office, 37.5 hours, rota-based shift between … point of contact for colleagues needing technical support across systems and devices, diagnosing and resolving issues, managing requests and ensuring a responsive, high-quality service #J-18808-Ljbffr ...

Situations Vacant Ltd in the UK is seeking a 2nd Line Service Desk Analyst to join the IT Department. Based in Brixworth, Northamptonshire, the role offers a salary of £28,000 per annum and the chance to support and improve IT services across the business. The successful ...

working options when combined with regular on-site contact days with other members if the team, normally 1-2 days a week. The Apprentice Service Desk Analyst will join the Digital and Technology team to develop practical IT skills while supporting colleagues across Arts Council England. Working ...

Alfred H Knight is seeking a Service Desk Support Analyst to join the Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging incidents and translating technical issues into user-friendly solutions. You will work within a high-performing … Service Delivery team, configuring equipment, supporting bespoke systems, and contributing to knowledge-base documentation. Strong communication and collaboration across global IT teams are essential. #J-18808-Ljbffr ...

Alfred H Knight is seeking a Service Desk Support Analyst to join our Group IT Department in Prescot, Liverpool. You will be the first point of contact for colleagues worldwide, triaging and troubleshooting IT incidents and translating complex technical issues into user-friendly solutions. You will configure ...

Hill Dickinson LLP in London seeks a Service Desk 2nd Line Analyst to join our IT Operations team. You will report to the Service Delivery Manager and work across IT Operations and security teams to support users across the UK, Europe, and Asia. In this role ...

Group is hiring for an IT Service Desk role in Wisbech to support end-user devices, software, and IT services. You will log incidents, assign requests, and assist in maintaining security and efficiency across business systems. The ideal candidate has prior IT service desk experience, strong ...

Service Desk or Technical Support professional who enjoys solving problems and helping people? Do you have strong knowledge of Microsoft technologies and a passion for delivering excellent customer service? Would you like to develop your IT career within a global manufacturing organisation where technology plays ...

Kingfisher plc in Southampton is recruiting a Junior IT Service Support Analyst to join the Command Centre, providing 24x7 Level 1/2 infrastructure monitoring and incident reporting. This entry-level role offers development potential with exposure to production support and cross-team collaboration. The position involves ...

Aviva plc is seeking a Customer Service Analyst to join the York team onsite (Wellington). This 6-month contract offers training and ongoing support, with potential for a permanent position. The role focuses on delivering excellent customer service, handling IT-related queries, and guiding colleagues through … solutions with a proactive, team-oriented approach. The successful candidate will provide high-quality support via phone, live chat and self-service, learning IT knowledge while contributing #J-18808-Ljbffr ...

Anchor Hanover Group in Bradford is seeking an experienced 2nd Line Support Analyst to join our IT Service Desk. You will escalate issues, provide expert technical support for Windows, M365 and identity management, and help improve ServiceNow workflows. You will support colleagues across office, remote and home environments ...

Saffron Building Society is seeking an IT Support Analyst to join our Service Delivery Team. You’ll help colleagues with application issues, software, access and hardware, and keep tickets moving from logging to resolution. You’ll monitor business apps, alerts and tasks, perform safe changes to system settings ...

your responsibilities will include: Responsibilities Providing first-line IT Support Responding to and resolving user issues via phone, email and chat Logging incidents and service requests in the service management tool Managing incident and request lifecycle Prioritizing and categorizing incidents based on impact and urgency Escalating complex issues … policies and procedures Adhering to ITIL best practices for incident and problem management Documenting solutions and creating knowledge base articles Providing excellent customer service Communicating effectively with users to understand their needs Following up with users to ensure satisfaction with the resolution Betway Group is a proud member ...

Line Management Group Ltd is seeking a Digital Service & Support Analyst (Maternity Cover) in London. The role focuses on coordinating maintenance and support, using Freshservice to log, prioritise and progress service requests while aligning with contractual SLAs. You will maintain asset and service records, liaise with … engineers and third-party suppliers, and prepare client reports. A strong IT service background and client-facing skills are essential. #J-18808-Ljbffr ...

solutions and services that help our clients optimize their operations and captivate their customers. Job Description MSX International are currently recruiting for a TSD Analyst for our prestigious client, Jaguar Land Rover. This is an exciting opportunity for a motivated candidate to join us in our partnership with this … suite that encompasses both Telematics and Infotainment features. Representing JLR customer focused mentality. Assisting with the day to day management ensuring the team achieve service level agreements and KPI’s. The successful candidate will be responsible for managing their own workload, effectively operating within a global 24x5x365 team ...

will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst, you will: Be the primary telephone contact to support and assist pharmacy dispensers with IT problem resolution. Provide telephone support to the user base … quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: An IT-focused, customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills both written ...

incident management, requests, and access services across UK locations, ensuring SLA targets are met and CMDB data remains accurate. The role requires strong customer service, excellent communication and troubleshooting skills, with hands-on experience in Windows Server, Active Directory, MS Exchange and RDS. #J-18808-Ljbffr ...

Proactive Appointments Ltd. is recruiting a First Line Support Analyst in Nottingham on a permanent basis. The role requires at least 1 year of commercial IT support experience and involves incident management, user and device administration, and onboarding/offboarding tasks. You will support colleagues across the business ...

needed. You will maintain IT systems, perform routine checks, assist with software installations, and ensure compliance with IT policies while delivering excellent customer service to users. #J-18808-Ljbffr ...

Héroux-Devtek, a leading aerospace manufacturer, is seeking an IT Technician for our Runcorn site. You will provide first-line IT support across hardware, software, network and system issues to keep the production environment running ...

Our client is a global IT services company. Job Description: Our client is committed to building diverse, inclusive teams. We welcome applications from all backgrounds and particularly encourage interest from women, underrepresented groups, and neurodivergent ...

Sage City in Newcastle upon Tyne seeks an IT Support professional to provide frontline technical assistance across business applications, Microsoft 365, identity services and endpoint devices. You will work with cross-functional teams to resolve ...