26 to 50 of 50 Service Desk Analyst Jobs in the UK

Service Desk Analyst – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided English language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

established MSP with an impressive client portfolio is looking for a talented IT Service Desk/Helpdesk Analyst to join their team based in Central London - at least 3 days per week in the office. This will be a contract position initially for 2 months and inside … security, liaising with 3 rd parties as well as some project work with senior Engineers.We are looking for a candidate with proven helpdesk/service desk experience, ideally in an MSP supporting multiple clients – logging tickets with a high-resolution rate. Some exposure to project work including office ...

Technical Service Desk Analyst Bromsgrove - (Hybrid 3 days in office) £27,000 - £32,000 + Learning & Development Bonus + Holiday + Training + Pension + Benefits Are you looking to develop your career in a busy technical service desk environment where you will support customers … standards of technical support, and build strong working relationships. You will work within a collaborative team, contributing to shared goals while maintaining high-quality service levels. You will also have the opportunity to broaden your skills through exposure to varied technologies and ongoing industry training. You will investigate ...

Clarion Housing Group is looking for a Service Desk IT Analyst to join their IT Service Desk — a friendly, customer-focused team that plays a key role in delivering first-class technical support to staff across the organisation. This is a vital operational role where … across the organisation Act as the first point of contact for technical issues via phone, email and digital channels Take ownership of incidents and service requests, guiding users through effective solutions Log and manage all tickets within the Service Desk management system, ensuring accurate notes, categorisation ...

hiring a Service Desk Analyst to join a growing IT team in a brand-new Leeds office . You'll provide 1st line IT support to users across a global business, handling issues via phone, chat, tickets and walk-ups. This role suits someone who enjoys problem … solving, delivering great customer service, and working in a fast-paced environment. What you'll do: Provide 1st line support across hardware, software and networks Log, manage and resolve tickets using a service management tool Escalate complex issues to specialist teams Deliver a positive end-user experience What ...

Line Technical Support Engineer/IT Service Desk Analyst Join a busy IT Help Desk with a growing managed services team delivering IT support, Microsoft 365 administration and network support to UK clients. This hybrid role combines service desk, technical support and project work ...

leader in their field - based in brand new state of the art offices right next to Buckshaw Parkway train station. Hybrid working. Tier 1 Service Desk Support Analyst . Youll be joining a service desk team based in Chorley within modern open plan offices … calls per day where your customer care skills will be the foundation of the customer experience. Throughout your time on the Service Desk you will naturally be upskilled to give you the knowledge to further expand your technical ability. The role provides a great opportunity for career progression ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely … email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer service ...

About The Role As Service Desk Analyst (South), youll be a key part of our central ICT Service Desk, providing 1st and 2nd line support to colleagues across the entire organisation. This is a hybrid, home-based role, where most support is delivered remotely … Service Desk. Youll be the first point of contact for ICT issues and requests, helping colleagues resolve problems quickly, clearly and click apply for full job details ...

Recruitment are looking for a a Service Desk Analyst to join our Client's thriving IT team on an initial agency basis until September with likely extension. The role will be primarily based at our the head office in Kings Cross with 1 day per week from … assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes. Criteria. A qualification in a related field Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems. Strong troubleshooting skills for Microsoft Office, Outlook and basic ...

Recruitment are looking for a a Service Desk Analyst to join our Client's thriving IT team on an initial agency basis until September with likely extension. The role will be primarily based at our the head office in Kings Cross with 1 day per week from … assets (laptops, desktops, mobiles) through their lifecycle, from setup to end-of-employment processes. Criteria. A qualification in a related field Experience in a service desk or telephone support role, with proficiency in ServiceNow or similar ticketing systems. Strong troubleshooting skills for Microsoft Office, Outlook and basic ...

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team. In this role, you will be the first point of contact for technical support across … business, ensuring colleagues receive fast, accurate, and friendly assistance so they can deliver exceptional service to our customers. As part of this role, there will be some on-call weekend working to support our retail, logistics, and operational teams during peak trading periods. Our Values Our culture is guided ...

Service Centre Analyst – £30,000 – Sheffield (4 Days Onsite) We’re recruiting for an IT Service Centre Analyst to join a well-established internal IT team, delivering high-quality 1st line technical support across a nationwide business. This is a permanent role based in Doncaster , with … expectation of being onsite 4 days per week . The Role Provide 1st line support across incidents and service requests Log, manage, and resolve tickets within SLA/OLA targets Priorities and escalate issues where required Manage user administration (accounts, access, permissions) Support Windows 10, Office 365, Exchange ...

Customer Service Advisor - (Romanian speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided Romanian language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Customer Service Advisor - (Hungarian speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided Hungarian language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

Customer Service Advisor - (German speaking) – IT Consultancy – £15.84 PAYE Figure – Fully Onsite No experience required, full training provided German language skills are essential Overview: I’m currently partnered with a leading IT consultancy delivering innovative data and digital solutions to a range of enterprise clients across sectors including retail … team thrives on solving complex business challenges using modern technologies and are now looking to expand their data capability with a customer-focused Service Desk Analyst to join their dynamic team in Peterborough. Key Responsibilities: Communicate clearly and transparently with customers, keeping them informed and confident ...

leader in their field - based in brand new state of the art offices right next to Buckshaw Parkway train station. Hybrid working. Tier 1 Service Desk Support Analyst . Youll be joining a service desk team based in Chorley within modern open plan offices ...

looking for a new exciting opportunity working as a Service Desk Analyst to be based near Aldershot? Main Duties of the Role Provide both remote and onsite support to a variety of local clients Keep clients up-to-date on any issues Resolve hardware and software faults ...

creating a workplace where people feel supported, valued, and empowered to succeed. We are looking for a proactive and customer-focused 1st Line IT Service Desk Analyst to join our IT team click apply for full job details ...

summary Working as part of a hybrid team across Service Desk and Digital Applications, you will take calls/tickets from customers and try to resolve their queries, acting as the first point of contact, providing timely, effective and efficient support to stakeholders. If unable to resolve within … high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Job description Job responsibilities Communication & Team working Communicate effectively with users at all levels, explaining technical information clearly and professionally. Work ...

looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across … Administer and manage user accounts and permissions within Active Directory Support and troubleshoot in house CRM software Deliver a high standard of professional customer service both remotely and face to face Accurately log and document all issues, actions, and resolutions Manage and administer mobile devices and the telephony network ...

guides and contributing to the knowledge base to facilitate self-service. System Maintenance: Conducting system updates, security patches, and basic maintenance to prevent downtime. Service desk analysts must be proficient in ITSM tools, prioritize tasks to meet Service Level Agreements (SLAs), and analyze trends to prevent future ...

looking for an enthusiastic and customer-focused IT Support Engineer to join our Service Desk team in our Worcester office, as well as delivering on-site assistance to our branches. In this role, you will act as the first point of contact for technical issues raised across ...

Were working with a Bristol based tech co. looking to recruit a hybrid working Level 1 Application Support Analyst to deliver support for the companies applications to customers worldwide. The application support team currently has six support analysts based in Bristol. The support team is the first line … office automation, open API and integration suite and digital solutions serving customers in the insurance value chain. Key responsibilities: Triaging Incidents logged within the Service Desk system Cloud hosted client user accounts management MS/SQL Server script execution in production and non-production environments Working directly with ...

Were working with a Bristol based tech co. looking to recruit a hybrid working Level 1 Application Support Analyst to deliver support for the companies applications to customers worldwide. The application support team currently has six support analysts based in Bristol. The support team is the first line ...