1,026 to 1,050 of 1,658 Service Management Jobs in the UK

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

Location: 2 days per week in either Bristol, Birmingham, Ipswich, or London (hybrid working) What you’ll be doing: Deliver high-quality audits focused on IT disciplines including security, service management, operational resilience, and emerging technologies. Execute and report on assigned sections of audit engagements, ensuring delivery to time and quality standards. Build and maintain relationships with key … Strong experience in IT audit or a related control function. Sound understanding of IT risk, controls, and governance frameworks. Familiarity with data analytics tools and techniques. Excellent communication, stakeholder management, and influencing skills. Professional certifications such as CISA, CISM, or ITIL (desirable). Experience in financial services or complex corporate environments is an advantage. This role offers a flexible More ❯

Location: 2 days per week in either Bristol, Birmingham, Ipswich, or London (hybrid working) What you’ll be doing: Deliver high-quality audits focused on IT disciplines including security, service management, operational resilience, and emerging technologies. Execute and report on assigned sections of audit engagements, ensuring delivery to time and quality standards. Build and maintain relationships with key … Strong experience in IT audit or a related control function. Sound understanding of IT risk, controls, and governance frameworks. Familiarity with data analytics tools and techniques. Excellent communication, stakeholder management, and influencing skills. Professional certifications such as CISA, CISM, or ITIL (desirable). Experience in financial services or complex corporate environments is an advantage. This role offers a flexible More ❯

Location: 2 days per week in either Bristol, Birmingham, Ipswich, or London (hybrid working) What you’ll be doing: Deliver high-quality audits focused on IT disciplines including security, service management, operational resilience, and emerging technologies. Execute and report on assigned sections of audit engagements, ensuring delivery to time and quality standards. Build and maintain relationships with key … Strong experience in IT audit or a related control function. Sound understanding of IT risk, controls, and governance frameworks. Familiarity with data analytics tools and techniques. Excellent communication, stakeholder management, and influencing skills. Professional certifications such as CISA, CISM, or ITIL (desirable). Experience in financial services or complex corporate environments is an advantage. This role offers a flexible More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

all technical support matters. What you will do for us: Assist enterprise clients and partners with Dr Migrate deployments and usage Triage, manage, and resolve customer issues using JIRA Service Management Debug and resolve complex technical problems using PowerShell and/or Bash Collaborate with the development team on bug identification and resolution Provide input into feature development … large-scale environments Good understanding of networking fundamentals (routing, subnets, etc.) Familiarity with APIs and integrating automation tools Strong experience with GitHub, including CI/CD pipelines and code management Power BI administration knowledge (workspaces, permissions) is desirable VMware and on-prem infrastructure experience is a strong plus Technical leadership- the ability to mentor, train and lead junior engineers. … Excellent communication, problem-solving and customer service skills What's in it for you? Contribute to the success of a product that is making its mark on the global stage, at the cutting edge of innovations in technology. #winwithus Be part of a company that is leading the way in automation and efficiency, accelerating transformation and unlocking the power More ❯

systems, supporting our business objectives and improving operational efficiency. In this role, you will work closely with business and technical partners, subject matter experts, and internal Cyber, Data, and Service Management and other teams, in the delivery and support of applications. You will seek to ensure that the needs of business users are fully addressed, and continuous improvement … is being achieved. Other key accountabilities include:- Oversee the daily operations of Shared Services applications systems, ensuring high availability and performance. Deliver Service Requests and Small Improvement Requests to SLA. Ensure resources are allocated to support business as usual and project work in accordance with the relevant targets Monitor system performance and implement improvements to optimize efficiency and reliability. … develop a team vision and to enable us to plan for the future. What we're looking for is someone who has experience in leading a technical team, providing management support and guidance, while also being able to understand the wider context and the competing pressures from the business. You will be someone who can form positive and constructive More ❯

RedHat and/or OEL - Advanced • Solaris 10 & 11- Advanced • Solaris Zones & LDOM’s – Intermediate • Patching & Live upgrades – Advanced • Volume Managers, ZFS, VXFM - Advanced • Clustering experience - Advanced • Virtual Machine Management (OVM) – Advanced • VMWare – Intermediate • HCI experience (VxRail, Stack or) - Advanced • Converged experience (Exadata, Supercluster, PCA) – Advanced • Chassis/Blade based server technology – Advanced • X86 hardware – Advanced • Networking skills TCP …/IP, DNS, SSH, DNS, LDAP – Advanced • Automation (Python,) - Advanced • Jumpstart - Intermediate • Satellite - Intermediate • Splunk – Basic • Qualys – Intermediate • Broad experience across ITIL Service Management disciplines. • Storage technologies (DellEMC, HP) – Intermediate • Backup technologies – Basic • Atlassian experience – Jira, Confluence – Intermediate • Agile methodology awareness (Scrum/Kanban) – Intermediate • Terraform & Ansible – Advanced • DevOps Tooling (Ansible, Git) - Advanced • Infrastructure As Code experience - Advanced More ❯

RedHat and/or OEL - Advanced • Solaris 10 & 11- Advanced • Solaris Zones & LDOM’s – Intermediate • Patching & Live upgrades – Advanced • Volume Managers, ZFS, VXFM - Advanced • Clustering experience - Advanced • Virtual Machine Management (OVM) – Advanced • VMWare – Intermediate • HCI experience (VxRail, Stack or) - Advanced • Converged experience (Exadata, Supercluster, PCA) – Advanced • Chassis/Blade based server technology – Advanced • X86 hardware – Advanced • Networking skills TCP …/IP, DNS, SSH, DNS, LDAP – Advanced • Automation (Python,) - Advanced • Jumpstart - Intermediate • Satellite - Intermediate • Splunk – Basic • Qualys – Intermediate • Broad experience across ITIL Service Management disciplines. • Storage technologies (DellEMC, HP) – Intermediate • Backup technologies – Basic • Atlassian experience – Jira, Confluence – Intermediate • Agile methodology awareness (Scrum/Kanban) – Intermediate • Terraform & Ansible – Advanced • DevOps Tooling (Ansible, Git) - Advanced • Infrastructure As Code experience - Advanced More ❯

for critical IT incidents and help shape how our support model evolves. Support Request Optimization Design and implement a Slack-based help desk system using integrations such as Jira Service Management, Zendesk, or Freshdesk. Streamline ticket triage processes and implement workflow automations and Slack bots for efficient request handling. Device Lifecycle Management Lead deployment of Windows laptops More ❯

for critical IT incidents and help shape how our support model evolves. Support Request Optimization Design and implement a Slack-based help desk system using integrations such as Jira Service Management, Zendesk, or Freshdesk. Streamline ticket triage processes and implement workflow automations and Slack bots for efficient request handling. Device Lifecycle Management Lead deployment of Windows laptops More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You ll play a key role in a fast-paced, tech-led company that delivers real-time … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You ll More ❯

and with insight. We are now hiring a Head of Infrastructure to lead the modernisation of this foundational estate-creating infrastructure platforms that accelerate the internal customer journey, increase service agility, and improve resilience. The Opportunity: As Head of Infrastructure for Enterprise Technology, you will lead the design, transformation, and operation of infrastructure platforms that support foundational enterprise services. … the experience of internal customers across Finance, HR, Risk, Legal, Compliance, Colleague and Centralised services, ET engineering and wider group engineering teams. Design and execute transformation roadmaps that improve service agility, reduce time-to-value, and support digital journeys for enterprise functions. Enable modern DevSecOps pipelines, infrastructure-as-code, and platform engineering best practices. Collaborate with platform owners, security … leads, and infrastructure architects to deliver scalable hybrid solutions across a diverse infrastructure landscape. Champion user-centric service design principles across infrastructure delivery-reducing friction and enhancing platform usability. Evolve DR and resilience engineering capabilities to ensure seamless service continuity for key enterprise platforms. Drive infrastructure automation and self-service capabilities to empower business-aligned technology teams. More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource.You’ll play a key role in a fast-paced, tech-led company that delivers real-time data … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You’ll More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You’ll play a key role in a fast-paced, tech-led company that delivers real-time … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You’ll More ❯

We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resource. You'll play a key role in a fast-paced, tech-led company that delivers real-time … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g. ServiceNow, Salesforce), and software licensing Collaborate with exec leadership weekly to drive strategy and improvement We … Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO 27001, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You'll More ❯

and with insight. We are now hiring a Head of Infrastructure to lead the modernisation of this foundational estate-creating infrastructure platforms that accelerate the internal customer journey, increase service agility, and improve resilience. The Opportunity: As Head of Infrastructure for Enterprise Technology, you will lead the design, transformation, and operation of infrastructure platforms that support foundational enterprise services. … the experience of internal customers across Finance, HR, Risk, Legal, Compliance, Colleague and Centralised services, ET engineering and wider group engineering teams. Design and execute transformation roadmaps that improve service agility, reduce time-to-value, and support digital journeys for enterprise functions. Enable modern DevSecOps pipelines, infrastructure-as-code, and platform engineering best practices. Collaborate with platform owners, security … leads, and infrastructure architects to deliver scalable hybrid solutions across a diverse infrastructure landscape. Champion user-centric service design principles across infrastructure delivery-reducing friction and enhancing platform usability. Evolve DR and resilience engineering capabilities to ensure seamless service continuity for key enterprise platforms. Drive infrastructure automation and self-service capabilities to empower business-aligned technology teams. More ❯

in Sourcing andTransformation within an IT/digital setting. Preference for previous consultancy experience; Demonstrable experience of contributing to major bid and proposal development (consulting bid or supplier/service bid – either way desirable but not essential); Broad knowledge of the technology services marketplace and exposure to outsourcing application, infrastructure and workplace services (including cloud, SaaS, AI solutions); Ability … to define business and IT services, requirements and SLAs; Experience across the outsourcing lifecycle (strategy, delivery, transition, service optimisation and remediation), including business cases, cost and commercial models; Experience working on the shaping of effective procurement strategies and robust commercial solutions; Expertise in technology delivery disciplines (e.g. IT strategy, IT service management, agile delivery, IT project management More ❯

/06/Contract Type: Permanent We're seeking a Head of Technology Operations to lead a high-performing, multi-disciplinary team across infrastructure, cloud platform engineering (Azure), security, service management, and technical operations. Within this role, you will be managing internal managers and third-party resources. You’ll play a key role in a fast-paced, tech … In this role, you will: Own cloud operations across Azure and drive platform performance and cost optimisation Oversee security engineering, audits, pen testing, and compliance Lead change and incident management and support services (24/7) Manage end-user tech, corporate apps (e.g., ServiceNow, Salesforce), and software licensing Collaborate with executive leadership weekly to drive strategy and improvement We … reliability Experience driving observability and monitoring strategies across large-scale services Good working knowledge of cybersecurity practices, frameworks (NIST, ISO, Cyber Essentials), and audit processes Vendor, contract, and license management experience across software and infrastructure suppliers Skilled communicator with experience managing stakeholders across business and technical teams Budget responsibility and comfort presenting performance data and financial plans You’ll More ❯

priority incidents and requests for executives, VIPs, and senior business stakeholders. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Proactively identify potential technical issues and implement preventive solutions … when handling sensitive executive support. Experience: 1-2 years of experience in a similar role within the financial or Legal sector. An understanding of the importance of excellent customer service and a "can do" attitude. Excellent communication skills, both written and verbal. Tactful, diplomatic and able to thrive in an ever-changing environment. Ability to work proactively, under pressure More ❯