151 to 175 of 1,377 Service Management Jobs in the UK

services across five regions, ensuring stable, secure and high‐performing Network, Cloud/Server and Database Administration (DBA) services. The role leads through strong service management, technical aptitude and vendor governance, coordinating multiple third‐party partners to meet agreed SLA/XLA commitments, drive continuous improvement and manage … operational risk and managing delivery via 3rd‐party service partners. What will be your key deliverables? Operational Service Delivery Own day‐to‐day delivery for Network, Cloud/Server and DBA services across five global regions. Ensure services meet agreed targets across availability, performance, capacity and resilience. Drive ...

Title Hybrid Cloud Service Transition Manager Location London Corporate Title Vice President As a Vice President, Technical Project Manager - Technology Transformation & Service Transition, in the Hybrid Cloud Transformation team within Group Technology Infrastructure (GTI), you will lead large-scale technology transformation programmes and service transition initiatives that … enable critical business and infrastructure change across a global enterprise. You will work at the centre of Engineering, Product, Operations, Service Management and third-party delivery teams, ensuring technology solutions are delivered, transitioned into production, and supported successfully. In this role, you will drive project execution, operational readiness ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology Team. This … highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with ...

Service Delivery Analyst - 12 month FTC London LGT Wealth Management UK LLP is a UK-based partnership, wholly owned by the private banking group LGT, which is in turn owned by the Princely Family of Liechtenstein. When we set up LGT Wealth Management … however we have a presence in Edinburgh, Jersey, Leeds, Birmingham and Bristol. The plan was simple: put our clients first by providing a transparent service, designed around what is right for each of them. By drawing together in-depth knowledge and experience from across the industry, we provide ...

looking for an experienced and strategic IT leader to join our CIO Leadership Team at Sovereign Network Group (SNG) as Head of IT Service & Secure Operations. In this new role, you’ll be responsible for the delivery, security, resilience and continual improvement of SNG's core technology services. Based … travel to both of these offices to ensure close collaboration across teams. The Role Providing strategic leadership across SNG's technology operations and operational service capabilities, this role ensures technology services remain customer-focused, secure, resilient and aligned to SNG's technology strategy, continually evolving to meet changing organisational ...

looking for an experienced and strategic IT leader to join our CIO Leadership Team at Sovereign Network Group (SNG) as Head of IT Service & Secure Operations. In this new role, you’ll be responsible for the delivery, security, resilience and continual improvement of SNG's core technology services. Based … travel to both of these offices to ensure close collaboration across teams. The Role Providing strategic leadership across SNG's technology operations and operational service capabilities, this role ensures technology services remain customer-focused, secure, resilient and aligned to SNG's technology strategy, continually evolving to meet changing organisational ...

Technical Service Supervisor, UK & Ireland Technical Service | UK & Ireland (office-based with occasional regional travel) ROLE DETAILS Reports To: EU Technical Service Manager Department: Technical Service, UK & Ireland Travel: Throughout the UK and Ireland, with occasional travel to European and global headquarters Direct Reports: Service Technician(s)/Service Coordinator POSITION SUMMARY Our client is an international manufacturer with a well-established European and global service organisation. They are seeking a Technical Service Supervisor to take operational and technical ownership of their Technical Service function across the UK and Ireland. ...

financial stability for the British people. The Bank of England is a diverse organisation. Each of our 5000 people are committed to public service and dedicated to promoting the good of the people of the United Kingdom by maintaining monetary and financial stability. Central Operations delivers critical functions that … support the Bank's effectiveness and resilience across security, procurement, sustainability and optimisation services. The Information Management division is a newly established function within Central Operations, providing integrated policy and governance, operational services and information platform leadership so information is secure, compliant, accessible and reusable. ROLE SUMMARY This role ...

About the job you’re consideringThe SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination, governance, and resolution of incidents across integrated service providers. The role is responsible for providing … leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management.The Team Leader oversees the end-to-end management of major, high-priority, and business-critical incidents, ensuring timely service restoration, minimising business impact, and maintaining effective communication ...

About the job you’re consideringThe SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination, governance, and resolution of incidents across integrated service providers. The role is responsible for providing … leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management.The Team Leader oversees the end-to-end management of major, high-priority, and business-critical incidents, ensuring timely service restoration, minimising business impact, and maintaining effective communication ...

disruption to live services. The Release Analyst will coordinate cross-supplier release planning, provide oversight of release execution, and ensure suppliers meet their release management obligations and performance commitments. Through effective governance, collaboration, continuous improvement, and data-driven reporting, the role contributes to improved service quality, enhanced … your home; noting that you will be unable to work at home 100% of the time.Your role:Coordinate the end-to-end Release Management process across a multi-supplier service environment, ensuring releases are planned, scheduled, and deployed in accordance with agreed processes and governance.Work with suppliers, delivery ...

services. This is a key role responsible for establishing and leading the continual improvement and innovation function across the programme, identifying opportunities to improve service quality, operational efficiency, system resilience, maintainability, customer outcomes and value for money . The successful candidate will work across operational, service management … manage and continuously develop the programme's Continual Improvement and Innovation framework , aligned with ITIL principles and contractual requirements. Lead continual improvement processes across service delivery, operations, engineering and technology environments. Conduct and coordinate assessments of service delivery, operational processes, systems, asset management and incident management ...

sick leave cover Key responsibilities include: Responsible for the high-quality delivery, governance and continuous improvement of assigned Procurement Services and Software Asset Management activities. Activities and responsibilities may include: * Act as a primary consultant and trusted advisor for assigned clients, building strong working relationships and understanding their business … priorities, procurement processes and software lifecycle requirements * Provide advanced advice and guidance for client licensing, administration, purchasing and procurement questions, using service management portals, email, telephone and client meetings as appropriate * Coordinate and oversee service desk workflow, including ticket allocation, prioritisation, quality control, escalation management ...

Senior Technology Service Manager Full Time | £46,628.00 to £54,399.00 (dependent on experience) Hybrid Southampton Who we are We are Ordnance Survey, Great Britains national mapping service and a pioneer in geospatial technology. With over 230 years of trusted data, we empower better decisions, deeper understanding … Technology ServiceManager you will play a pivotal role in ensuring the operational excellence of ourBusiness Systems, Positioning and Applyingservices. You will lead and oversee Service Management processes, drive performance ensuring KPIs and customer expectations are met, ensure compliance with relevant standards and domain best-practice (including security), whilst ...

adds up to make Transport for London a great place to develop your career. Here you can start your journey! Key Information Job title: Service Reporting Manager Salary: £65,000 - £75,000 (dependant on skills & experience Grade: Band 3 Contract type: Permanent Reference: 5705 Team: Service Operations Directorate … required eligibility criteria, including those covered by transitional rules. Further details can be found here: Our response to visa sponsorship changes. Role Purpose The Service Reporting Manager leads the Service Reporting function within Technology Products and Operations (TP&O), providing strategic oversight of service performance reporting, governance ...

Infrastructure Operations and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands‐on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third‐party platforms that support global business operations and the associated applications estate. Security, Compliance & Risk Management Define and enforce cloud security policies ...

bonus and company benefits Please note this role is not managing technology programmes or an IT Delivery implementation role - it is managing a Client Service Delivery team - please refer to the job description before submitting an application Kinly is a unified global leader in collaboration, systems integration, and managed … transforming workspaces, simplifying complexity, and empowering people. Our in-house expertise includes AI-powered room monitoring, 24/7 support, and a unique enterprise service layer, enabling us to operate with even greater agility, efficiency, and precision. We now have an exciting new opportunity for a proven leader within ...

## IT Service Desk and Support ManagerApplylocations: Cobalt Business Park, Newcastle Upon Tynetime type: Full timeposted on: Posted 5 Days Agotime left to apply: End Date: August 16, 2026 (9 days left to apply)job requisition id: JR887**Job Posting Title**IT Service Desk and Support Manager**Salary … Band**Competitive**Job Description****About the Role**As a leader within our Service Desk operation, you will be responsible for ensuring the service is responsive, customer-focused and continually evolving to meet the needs of the organisation. As an experienced and people-focused IT Service Desk & Support ...

# Team LeaderInverness, ManchesterApply for this job* Permanent* Experienced Professionals* Cloud Infrastructure Management* ID 562457-en\\_GB## **About the job you’re considering**The SIAM Incident Management Team Leader is accountable for leading the Incident Management function within a complex multi-supplier environment, ensuring the effective coordination … governance, and resolution of incidents across integrated service providers. The role is responsible for providing day-to-day leadership, guidance, and development for the Incident Management team while driving a consistent and outcome-focused approach to incident management.The Team Leader oversees the end-to-end management ...

Kingston, Surrey - Hybrid A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery … infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects and operational activity are delivered in line with agreed scope, priorities, budgets, service requirements and business outcomes. A key part of the role ...

looking to build your career in service management within a highly trusted, operational environment where your work genuinely matters? Do you enjoy taking ownership, keeping services running smoothly and working closely with customers and technical teams to make a difference? As a Junior Service Operations Manager … will own and deliver small-scale services or take responsibility for a defined component of a larger service, under the direction of a senior delivery manager. You will support the successful delivery of services to agreed cost, risk, quality and performance targets, while ensuring services ...

Operation s Platforms and Security Lead This role requires excellent management of a small team in IT along with managing stakeholders and vendors. You must be hands‐on technically in IT Infrastructure. The IT Operational Platform and Security Lead is responsible for overseeing the organisation’s IT operations, ensuring … Azure, Exchange Online) form a core part of the infrastructure, the role also encompasses broader enterprise IT systems, multi layered networking, security, data management, and third‐party platforms that support global business operations and the associated applications estate. The role requires a proactive leader who can drive IT operational ...

enterprise Virtualisation and Workplace Technology services Act as a senior technical escalation point for complex incidents and problems Lead root cause investigations and continual service improvement initiatives Support service transition and project delivery activities Collaborate with customers, vendors and managed service providers Produce and maintain technical documentation … Creation Services (MCS) Experience with FSLogix Experience with Microsoft Remote Desktop Services (RDS) Experience with Windows 10/11 Enterprise Experience with Microsoft Endpoint Management Experience with User Environment Management (UEM) Experience with App-V and Ivanti AppSense Experience with VMware vSphere and VMware Cloud technologies Experience with ...

Access Management Coordinator Location: 1 London Bridge, London Contract: Fixed Term Contract - 1 year Hours: Full time, 37.5 hours per week We're looking for an Access Management Coordinator to join our ITG team. As an Access Management Coordinator, you'll play an important role in supporting … secure, compliant and efficient access to systems and data across HCA UK. Working within the Access & Service Management team, you'll be responsible for processing access requests, supporting the joiners, movers and leavers process, and helping to ensure users have the appropriate access to perform their roles safely ...

satisfaction for both customers and employees. Your role Technical Development - Design and develop solutions for ServiceNow workflow applications, including: Customer Experience Workflow Applications - Customer Service Management (CSM), Field Service Management, Customer Service Portal Technology Experience Workflow Applications - IT Service Management (ITSM), IT Operations … Management (ITOM), IT Asset Management (ITAM) Employee Experience Workflow Applications - HR Service Delivery (HRSD), Employee Onboarding and Transitions, Workplace Service Delivery User Experience - Utliise ServiceNow's Experience Layer components to build modern, intuitive user interfaces Configure and enhance the Next Experience UI for tailored and seamless ...