26 to 50 of 1,125 Service Management Jobs in the UK

portfolio of Real Estate, Workplace, and technology initiatives. Governance & Compliance: Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations. Service Management Alignment: Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams. ServiceNow … Governance: Drive the use of ServiceNow for project governance, workflow management, change control, reporting, and service delivery processes. IDAM Oversight: Support projects involving Identity & Access Management (IDAM), ensuring access governance, security controls, and compliance requirements are embedded throughout project delivery. Stakeholder Management: Collaborate with Real Estate ...

seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital ...

seeking an experienced BMC Helix Solution Architect to join a large-scale enterprise transformation programme. You'll play a key role in modernising IT service management by designing and implementing scalable, automated service management solutions that support critical business operations. Working within a complex enterprise environment … help deliver resilient, cloud-enabled service management capabilities, improve operational efficiency, and drive automation across infrastructure and business services. Key Responsibilities Design and architect BMC Helix solutions aligned to business and service management requirements. Lead the implementation and integration of BMC Helix ITSM, CMDB, Discovery, Digital ...

client is looking for a 1x ITAM Architect & 1x (Hardware Asset Management) HAM Architect - 6 months+ contracts - Remote working Job TitleIT Asset Management (ITAM) ArchitectRole PurposeThe ITAM Architect is responsible for defining, designing, and governing the enterprise IT Asset Management strategy, architecture, processes, and tooling. The role … ensures effective management of hardware, software, cloud, and digital assets throughout their lifecycle while supporting compliance, cost optimisation, operational efficiency, and business transformation initiatives.The ITAM Architect serves as the technical authority for ITAM solutions and works closely with Infrastructure, Security, Procurement, Finance, Service Management, and Technology teams ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement.Your work at Leonardo UK will see you take the lead in solving customer problems in an agile … that underpin critical defence, government and public sector services.What you will do as a Senior Application EngineerSupport, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflowsDeliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

Senior ITSM Configuration & Service Catalogue Analyst Location: Wakefield, West Yorkshire - Hybrid Working Rate: Band 6/7: £202.31 - £294.02 per day, in scope Contract: 3-6 Month Contract (poss ext) Sector: Public Sector/Healthcare Reporting To: Service Delivery Manager We are seeking an experienced Senior ITSM Configuration … Service Catalogue Analyst to support a major IT Service Management improvement programme within a large, complex organisation.This is a hands-on delivery role focused on developing a robust Configuration Management Database (CMDB), Service Catalogue and Request Catalogue capability. Working closely with the Service Delivery ...

Your new company We are currently recruiting for a Service Desk Lead/Junior Service Manager on behalf of a growing organisation operating within the Defence sector. As the business continues to expand its customer base, a newly created opportunity has arisen to act as the bridge between … technical teams and end customers, ensuring the consistent delivery of high-quality IT services. This position is ideal for an experienced Service Desk Lead, Service Desk Supervisor or Service Desk Manager looking to take the next step into Service Management. The role offers genuine career progression ...

leading financial services organisation, who are seeking an experienced CMDB Product Manager to drive the strategy, governance and continuous improvement of its Configuration Management Database (CMDB) capability within a large-scale IT Service Management environment. This role can be based in Northampton, Knutsford, Manchester or Glasgow. … Role You will work closely with technology teams and stakeholders to optimise IT service management processes, improve service delivery, and ensure CMDB data quality and governance standards are maintained. This role combines product ownership, strategic leadership, and deep ServiceNow expertise to support enterprise-wide technology services. ...

products that enable business growth, customer experience improvement, operational efficiency, and regulatory compliance. Leading the full technology lifecycle including product engineering, platforms, cloud, architecture, service management, IT operations, service desk and workplace technology , ensuring services are secure, resilient, cost-effective, and designed around customer and colleague experience. … embedded AI capabilities to ensure resilient and scalable production operations. Reduce time-to-market while improving quality, stability, and performance. Technology Operations & Service Management Own the full IT Service Management (ITSM) operating model including: Service Desk and end-user support Incident, problem, change and release ...

related services. With a global network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Our purpose is to make an impact that matters.Connect … deliver impact how and where it matters most.Connect to your opportunity You will lead the day-to-day operation of the OperateHub Service Desk, managing a team of Level 1/Level 1.5 Service Desk Analysts supporting client-facing managed services. The role will be accountable for service ...

times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow … unified portal, virtual agent and mobile experience across all business functions. This role works in close collaboration with Global HR and our HR Application Management to digitise service delivery on CCNow, including employee self-service, AI-assisted query handling through NowAssist, and structured case management. Alongside ...

celebrate your ambition. If you're ready to push boundaries and accelerate your career, Inizio is the best place to be.About the roleAs Oracle Service Delivery Manager, you'll ensure our enterprise Oracle Fusion platform is stable, well governed and improving.Working with our Global Managed Service Provider … oversee service performance, vendor governance and operational delivery across our Oracle Fusion platform and associated enterprise applications.This is a service governance role rather than a hands-on technical support position. The MSP delivers daily operational support, while you deliver services in line with agreed service levels, contractual ...

Role Purpose The Service Delivery Manager (SDM) is accountable for the end-to-end delivery of managed services supporting critical national infrastructure (CNI) environments. The role ensures the availability, resilience, security, compliance, and continuous improvement of business-critical services operating in a 24x7 environment. The SDM serves … primary operational interface between the customer, service providers, technology partners, and internal delivery teams, driving service excellence while ensuring contractual commitments, regulatory obligations, and operational risks are effectively managed. Given the nature of the services supporting national infrastructure, the role demands strong leadership in service governance, incident ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana … teams with which you partner. What you’ll achieve Partner with the incubation Account Executive to lead technical validation for IT and service team opportunities within mid‐market accounts (300–2,000 employees), from discovery through proof, demo, and close Develop a deep understanding of IT and service ...

Service Desk Lead Rate - £450 - £500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic … opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high ...

currently recruiting for a Service Delivery Manager to join a leading Managed Service Provider supporting a major public sector customer. This is an excellent opportunity for an experienced Service Delivery Manager who enjoys building strong customer relationships, driving continual service improvement and ensuring high levels … service delivery within a fast-paced managed services environment. This is a predominantly remote role with one day per week required on-site in Swansea. The Role As the Service Delivery Manager, you will act as the primary point of contact for your assigned customer, ensuring contractual obligations ...

Service Design Manager - 12month FTC £90,000 remote I am looking for a Service Design Manager on a 12 month FTC to work with a defence client on their new SAP services offering. There is no salary attached to this role as yet,I know thats frustrating, please … apply with your salary expectations. You will be responsible for defining the Target operating model (TOM), owning the Support and governance structures, Service Ownership and accountability (RACI), Support and governance structures, defining service management processes, transition into live service and validation testing. Lead development ...

family.Working Pattern: Permanent | Full Time | Flexible First options availableThe roleThis role is part of a team that shapes and evolves a tooling-aligned Service Management framework, with a focus on strengthening the end-to-end service value chain and digital experience.The IT Service Management Process … this framework by bringing together processes, capabilities, tooling, data and governance forums through clear architectural models, showing how they fit together across the service value chain.Working closely with a wide range of stakeholders, you will help show how the framework supports end-to-end performance, key measures and service ...

family.Working Pattern: Permanent | Full Time | Flexible First options availableThe roleThis role is part of a team that shapes and evolves a tooling-aligned Service Management framework, with a focus on strengthening the end-to-end service value chain and digital experience.The IT Service Management Process … this framework by bringing together processes, capabilities, tooling, data and governance forums through clear architectural models, showing how they fit together across the service value chain.Working closely with a wide range of stakeholders, you will help show how the framework supports end-to-end performance, key measures and service ...

family.Working Pattern: Permanent | Full Time | Flexible First options availableThe roleThis role is part of a team that shapes and evolves a tooling-aligned Service Management framework, with a focus on strengthening the end-to-end service value chain and digital experience.The IT Service Management Process … this framework by bringing together processes, capabilities, tooling, data and governance forums through clear architectural models, showing how they fit together across the service value chain.Working closely with a wide range of stakeholders, you will help show how the framework supports end-to-end performance, key measures and service ...

Based: Moorgate, London OR Sophia Antipolis, France 4 days per weekApplicants must have the right to work in UK OR FranceThe Global Service Portfolio department sits within the wider Customer Success and Support organization, which is responsible for enabling partners and end users to successfully deploy, adopt, and support … Fortinet technologies. The Service Portfolio team provides strategic and tactical leadership across initiatives focused on service innovation, operational excellence, and performance optimization.With a diverse and evolving portfolio of services, the role requires strong thought leadership, analytical capability, and problem solving skills to drive improvements and ensure alignment with ...

CONTRACTOR MUST HOLD SC & NPPV3 CLEARANCE Role Title: Service Integration SME (x2 seats) Location: Remote (very rare travel asks may emerge - London and Manchester) | 98% remote Duration: 30/06/2027 MUST BE PAYE THROUGH UMBRELLA Role Description: The Service Integration SME will play a pivotal role … unified Target Operating Model (TOM) across multiple business units, organisations, and user communities. The role will be responsible for designing, embedding, and governing service integration capabilities that enable diverse end-user groups to transition successfully onto the client's platforms, processes, governance frameworks, and operating model. Working across business ...

Enterprise Service Management Specialist (SERVICE NOW) Location: UK-based/Hybrid Salary: £75,000 OTE £40,000 plus many core benefits About the Role We are looking for an experienced Enterprise Service Management Specialist to help drive the continued growth of our ServiceNow and Enterprise … Service Management proposition. The role will combine business development, ServiceNow licensing advisory, implementation advisory and sales enablement , supporting both existing customers and new business opportunities. The successful candidate will act as a ServiceNow subject matter expert across the wider sales organisation, helping account teams identify opportunities, qualify ...

Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Service Integration SME Location: Remote (very rare travel asks may emerge - London and Manchester) | 98% remote Duration: 30/06/2027 Clearance required - Active … NPPV3 Role Description: The Service Integration SME will play a pivotal role in a major organisational transformation programme delivering a unified Target Operating Model (TOM) across multiple business units, organisations, and user communities. The role will be responsible for designing, embedding, and governing service integration capabilities that enable ...

growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.The Role The Service Management group resides within the Technology Operations function within Refinitiv. It provides operational end-to-end service ownership and support, and manages incident … problem and change management processes.The Service Manager (SM) is accountable for service management throughout the service lifecycle and for providing expert input into incident resolution, problem management and change planning. They will focus on the customer experience, ensuring that providers and capabilities meet agreed ...