401 to 425 of 801 Service Management Jobs in the UK

also advancing your own career. Key Responsibilities: Leadership & Mentoring: Lead, mentor, and develop a small team of engineers, fostering a culture of growth and innovation. Cloud Expertise: Drive the management and improvement of cloud operations using Azure, ensuring infrastructure is optimised for performance, scalability, and security. Collaboration: Build and maintain effective working relationships with key stakeholders across business units … infrastructure and cloud services Strong system administration skills, including EntraID, Windows Server, and Linux (CentOS, AlmaLinux) Hands-on Terraform, Azure DevOps, and Git skills covering cloud infrastructure automation/management Familiarity with service management tools and ITIL frameworks Excellent communication skills with a proven ability to collaborate with internal teams, external providers, and other key stakeholders. Ideally More ❯

Log Create and maintain OAT Defect Log Defect Metrics Final Test Report Required Skills & Experience: ISEB Foundation in Software Testing ISEB Practitioner Certificate in Software Testing ITIL Foundation in Service Management Creation and use of Macros & Automation scripts Experience of working with AGILE methodology Unit testing & UAT experience System and Application test experience Integration & Regression test experience Experience … and knowledge of performance testing Experience of biometric products Defect Management including liaison with 3rd party suppliers for defect resolution and use of Team Foundation System Experience with advising both Project Managers and Customers of test strategies and plans Experience of SQL 2012 Experience of database interrogation via SQL queries including joining of tables during interrogation Experience of biometric More ❯

and development of the technology vision & strategy across the organisation, and with clients. Leading teams in the UK and internationally, taking overall responsibility across Software Development, Cyber Security, Infrastructure, Service Management, DevOps and Data & AI. Taking overall responsibility of partnering with major cloud providers and other areas. Be an advocate for the appropriate use of tools, programming, and … delivery and roadmaps. Using a track-record of delivering data transformation programmes to assist and advise wider stakeholders. Build strategic and collaborative relationships/partnerships across all capability/service areas. Knowledge of enterprise architecture, analysis, research and governance best practice, methodologies, tools, and frameworks. Develop overall technology standards and practices, setting governance standards across the portfolio. Understand security … such as GDPR, ISO 27001, Cyber Essentials, NCSC framework. Working as a key member of the Bid Factory management, aiding with bids/tenders. Assess opportunities with B2B leads, starting from enquiries into acquisition, utilising multiple channels and building partnerships. Building and promoting the company brand, services, solutions, and capabilities - across multiple industries within public and private sectors. EXPERIENCE More ❯

Log Create and maintain OAT Defect Log Defect Metrics Final Test Report Required Skills & Experience: ISEB Foundation in Software Testing ISEB Practitioner Certificate in Software Testing ITIL Foundation in Service Management Creation and use of Macros & Automation scripts Experience of working with AGILE methodology Unit testing & UAT experience System and Application test experience Integration & Regression test experience Experience … and knowledge of performance testing Experience of biometric products Defect Management including liaison with 3rd party suppliers for defect resolution and use of Team Foundation System Experience with advising both Project Managers and Customers of test strategies and plans Experience of SQL 2012 Experience of database interrogation via SQL queries including joining of tables during interrogation Experience of biometric More ❯

about working with creative, passionate, energetic, and friendly people, we would love to hear from you. Littlefish is seeking an enthusiastic and skilled Onsite Engineer to join our expanding Service Delivery team. As an Onsite Engineer, you will be the face of Littlefish's exceptional technical support, providing direct, walk-up assistance to a diverse range of users across … Your support will cover desktop, laptop, printer, telephony, and application issues, along with involvement in application and network/server troubleshooting. Working closely with the Onsite Team Leader and Service Delivery Manager, you'll have the opportunity to work hands-on with cutting-edge technologies. Your role will be vital in delivering seamless IT experiences for our customers. Effective … communication, managing technical queries, and adhering to service-level agreements (SLAs) will be key to your success. What will you be doing on a day-to-day basis? BAU Support: Providing walk-up assistance and resolving IT issues in a fast-paced environment. Joiner, mover, leaver support: Setting up new hardware and supporting user inductions. Floorwalking: Proactively assisting users More ❯

examples of existing great engineering work, collaborating with others to create it or mentoring engineers to use it. This role will initially focus almost exclusively on Jira, Confluence, Jira Service Management ways of working, development, configuration and support, and over time evolve to include the wider goals of the team. Your Role Jira, Confluence, Jira Service Management … help address system queries & issues Manage incident scenarios between vendor and the business Advanced Jira Project administration driven with an 'automation first' principal wherever possible General Contribute to Licence management of Atlassian and other software Work with stakeholders to understand problems, analyse requirements, develop ideas and design & deliver solutions that enhance engineering productivity Design, implement, and maintain modern DevOps … and work with different teams to implement Able to demonstrate creativity and innovation in applying solutions for the benefit of the customer/stakeholder Excellent collaboration, mentoring and stakeholder management skills Have experience working to an Agile methodology (e.g. XP, Kanban, Scrum, SAFe) Strong problem-solving skills: Ability to troubleshoot complex systems, identify bottlenecks, and implement robust solutions Extensive More ❯

the use of, and business value delivered through, the applications in the Finance process area. To ensure that IT services in the Finance process area are restored to normal service as soon as possible with minimal disruption to the business. To identify and implement solutions to known problems through the change management process. To ensure that all IT … relations with key business stakeholders and user base. Essential Ingredients Significant SAP Finance experience, ideally within an FMCG environment; broad knowledge of critical business processes and understanding of ITIL Service Management Principles. S/4 HANA and Fiori experience would be beneficial Regularly monitors work carried out by others to ensure tasks are delivered to time, quality and More ❯

examples of existing great engineering work, collaborating with others to create it or mentoring engineers to use it. This role will initially focus almost exclusively on Jira, Confluence, Jira Service Management ways of working, development, configuration and support, and over time evolve to include the wider goals of the team. Your Role Jira, Confluence, Jira Service Management … various levels of users within the business Provide technical support to end users to help address system queries & issues Maintain documentation to aid in queries General Contribute to Licence management of Atlassian and other software Work under guidance of Software Engineers to understand problems, analyse requirements & deliver solutions that enhance engineering productivity Write code for low latency, highly available More ❯

. In this role, you'll manage a team of ProServe Delivery Consultants while supporting AWS enterprise customers through transformative projects. You'll leverage your IT and/or Management Consulting background to serve as a strategic advisor to customers, partners, and internal AWS teams. As a DPM you will be responsible for building and managing a team of … Public Sector customers and ecosystem partners - 10+ years of relevant business development and sales experience including innovative agreements w/integrators, ISVs and managed services providers - 10+ years of management experience of professional services delivery teams in high growth technology sales environments - Has presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject … in one or more technology areas such as IT security, application development, infrastructure architecture, big data analytics, or IT operations. - Demonstrated industry leadership in the areas such as IT service management, cloud computing, or IT Strategy. - Track record of implementing AWS services in a variety of distributed computing, enterprise environments. - Advanced degrees in engineering and/or business More ❯

as we expand our team and scale our technology worldwide. About Selected Interventions We’re a software and services company powering the environmental sector through our class-leading ECHOTM Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO supports field service operations for global, multi-billion turnover companies. What Makes Us Different We More ❯

as we expand our team and scale our technology worldwide. About Selected Interventions We’re a software and services company powering the environmental sector through our class-leading ECHOTM Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO supports field service operations for global, multi-billion turnover companies. What Makes Us Different We More ❯

as we expand our team and scale our technology worldwide. About Selected Interventions We’re a software and services company powering the environmental sector through our class-leading ECHOTM Service Management Framework. Built on a Microsoft stack and deployed via Azure, ECHO supports field service operations for global, multi-billion turnover companies. What Makes Us Different We More ❯

and issues, escalatingwhereappropriate. Comply, and ensure team members comply, with allconfidentiality and non-disclosure policies and agreements and ensure the security of information,at all times. Business Development & Account Management Support future growth by working closely with Sales, Account Leads & Account Managementteams,assistingwhere requiredwiththe sales/procurement cycleto best positionKainostowinprofitablenew business. Promote successes Kainos-wide,toour customers andto the … tweets etc. Understandthe contracts and commercial terms applying toour projectsand ensure that Kainos is not compromised by non-compliance. Professional Developmentand Growth Contribute to continuous improvement initiatives within the Management Capability. Understandcurrent thinking fromthe Technology, Experience Design and Consulting capabilitiesand drive alignment accordingly. Encourage innovation in technology and process both within the project and outside the project. Proactivelyassistwithrecruitmentactivitiestoenable stableorganisational … ll manage all aspects of your projects, which will typically be either one large, complex project or multiple smaller projects. This will include project planning, staffing, milestone tracking, commercial management and customer satisfaction. Your key responsibilities include: Commercially managing the implementation of solutions from pre-sales through implementation to hand over to AMS (Application Management Services). Acting More ❯

Are you ready to join a fast-growing company with a strong mission to drive sustainability and innovation? 🌱🌍 At CHG-MERIDIAN, we are pioneers in financial solutions and equipment management across the IT, Industrial, and Healthcare sectors. Our leasing solutions empower businesses with advanced technology while promoting sustainability throughout. ♻️ Role purpose The Junior Account Executive will play an integral … of extensive experience, our global community consists of more than 1,500 employees in 30 countries across the globe. Our headquarters are in Weingarten, Germany. We provide efficient technology management for large corporations, small and medium-sized enterprises, hospitals, and the public sector. The online-based TESMA® Technology and Service Management System provides more than More ❯

Type: Full Time Location: Remote/Hybrid (Cardiff) About the Role Position Overview: As a Data Analyst, you will play a pivotal role in the operational running of the Service Management Office (SMO) based in Cardiff. In this position, you will have an important role in transforming raw data into valuable insights that drive strategic decision-making across More ❯

teams to ensure platform enhancements equate to developer experience enhancements Your Story You are one of a rare breed who combine agile product development skills with cloud engineering and service management experience, enabling you to build strong partnerships with the developers your platform empowers. Seasoned professional with extensive experience building platforms to support a world-class developer experience. More ❯

EMEA IT Service Management Lead - Infrastructure Chubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. Chubb Infrastructure is a team of innovators who love technology … of high-quality products and solutions. You will work in a stable, resilient, and secure operating environment where you-and the products you deliver-will thrive. The EMEA IT Service Management (ITSM) lead (IT Service Manager) will be a senior leadership and management role reporting into the Global Command Centre Head and the EMEA infrastructure Head. … The role-holder will work in close partnership with regional IT Service Managers in the Application Teams, Applications Support, regional and global infrastructure teams and respective CIOs, ensuring best-in-class ITSM services delivered to our clients. Incident, Problem & Change, Config The role-holder is responsible for the incident, problem, change and config management processes in the EMEA More ❯

Customer Experience and Engineer Optimisation. Working closely with the Field/Central Operations Leadership team the Systems Configuration Analyst is responsible for all aspects linked to the output of Service Bench/Click performance providing insight and recommendations for the system to add value to the Customer experience and increased efficiency. Including: Configuration and maintenanceof HomeServe's field planning … system (Service Bench/Click) based on business requirements. Plan and execute assignedconfigurationtasks within deadlines. Provide systemconfigurationsupport based on changing business needs Review and recommend changes to existingconfigurationsettings & processes which will improve Customer, People and Business enhancements Assist in system analysis, design, development, and testing activities. Develop and maintainconfigurationpolicies and procedures. Analyse and resolveconfigurationissues in a timely manner. Develop … releases and system upgrades related to the field deployment systems. Provide system technical guidance to non-technical stakeholders on matters which impact field planning and dispatch. To own the Service Bench/Click Operational performance output achieved ensuring HomeServe provides an effortless service to Customers. To identify operational improvements required to achieve current and future objectives based on More ❯

offers expert technology, IT and telephony consultation services. They have 150+ experienced team members and 9 locations in the UK and Ireland.They are now on the lookout for a Service Delivery Manager to come on board permanently. Responsibilities: Customer Site Travel Service Management Client Relationship Resource Management Financial Management Process Management Skills/Must … have: ITIL Service Management Experience MSP Experience Supplier Management Education experience Good knowledge of IT 3-5 years Management Experience Benefits: Health Dental Bonus - £5k per year Salary: £40k per annum More ❯

Service Delivery Manager - Service Catalogue and Integration Management - Must have Actice SC Clearance Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military Operations both at home … a dynamic environment, collaborating with the Customer Authority to provide essential Level 3 and Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset Availability Management . You will play a key role in service management for the wider user community. What You'll Be Doing: Overseeing Service Delivery Management to … ensure seamless operations. Building and maintaining strong customer relationships in a highly collaborative environment. Producing internal and external reports to track performance and service improvements. Ensuring contract adherence and governance to meet KPI, SLA, and legal regulatory requirements. Providing technical direction and understanding of customer topology and service infrastructure. Managing and enforcing security processes and procedures to maintain More ❯

Service Delivery Manager - Service Catalogue and Integration Management - Must have Active SC Clearance Are you a driven and experienced Service Delivery Manager with a focus on Service Catalogue and Integration Management looking for a role where you can make a real impact? Join a team dedicated to supporting UK Military Operations both at home … a dynamic environment, collaborating with the Customer Authority to provide essential Level 3 and Level 4 Technical Engineering , a technical Helpdesk , and Logistics Support , including Obsolescence and Asset Availability Management . You will play a key role in service management for the wider user community. What You'll Be Doing: Overseeing Service Delivery Management to … ensure seamless operations. Building and maintaining strong customer relationships in a highly collaborative environment. Producing internal and external reports to track performance and service improvements. Ensuring contract adherence and governance to meet KPI, SLA, and legal regulatory requirements. Providing technical direction and understanding of customer topology and service infrastructure. Managing and enforcing security processes and procedures to maintain More ❯

Radius is recruiting for a Talented and experienced Service Desk Operations Manager for our Datacentre client based in East London. Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the … service desk, ensuring all tickets and incidents are managed effectively and in accordance with SLAs and relevant policies and procedures. Act as the escalation point for critical issues or incidents that require immediate attention and resolution. Ensure effective communication with relevant stakeholders within the business and customers as appropriate. Monitor and report on key performance metrics, response times, resolution … times, ticket volumes, customer satisfaction Incident & Problem Management: To maintain ongoing ownership of all incidents and facilitate the communication of incident updates to customers provided by the support teams. Ensure the prompt resolution of incidents, minimising service disruption and downtime within the data centre. Proven experience in managing IT service desk operations, preferably in a data centre More ❯

Radius is recruiting for a Talented and experienced Service Desk Operations Manager for our Datacentre client based in East London. Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the … service desk, ensuring all tickets and incidents are managed effectively and in accordance with SLAs and relevant policies and procedures. Act as the escalation point for critical issues or incidents that require immediate attention and resolution. Ensure effective communication with relevant stakeholders within the business and customers as appropriate. Monitor and report on key performance metrics, response times, resolution … times, ticket volumes, customer satisfaction Incident & Problem Management: To maintain ongoing ownership of all incidents and facilitate the communication of incident updates to customers provided by the support teams. Ensure the prompt resolution of incidents, minimising service disruption and downtime within the data centre. Proven experience in managing IT service desk operations, preferably in a data centre More ❯

Radius is recruiting for a Talented and experienced Service Operations Manager for our Datacentre client based in East London. Assist the Senior Service Operations Manager in delivering the strategy for the 24x7 Service Operations function, supporting strategic initiatives and embedding a culture of continuous improvement through the function Oversee the day-to-day operations of the service … effective communication with relevant stakeholders within the business and customers as appropriate. Monitor and report on key performance metrics, response times, resolution times, ticket volumes, customer satisfaction Incident & Problem Management: To maintain ongoing ownership of all incidents and facilitate the communication of incident updates to customers provided by the support teams. Ensure the prompt resolution of incidents, minimising service disruption and downtime within the data centre. Proven experience in managing IT service desk operations, preferably in a data centre or mission-critical environment. Strong knowledge of IT service management frameworks, such as ITIL, and experience implementing ITIL processes. Experience managing a 24x7 service desk or support team in a high-pressure environment. Excellent leadership More ❯

Role: User Management Analyst Location: Milton Keynes - Onsite Duration: 6 Months Day rate: £209 inside IR35 Role Description: Reporting to the User Management Lead, this role is responsible for completing all assigned user access service requests raised by internal customers for both SAP and bespoke systems in line with corporate and regulatory requirements. The role will also … be responsible for the processing and coordinating timely responses to management, channelling requests for help to appropriate functions for resolution, monitoring resolution activity, and keeping customers appraised of progress. The ability to ensure that expectations are managed while delivering exceptional customer satisfaction are important factors in fulfilling the requirements for this role. The role plays a key part in … change and supporting project portfolio initiatives into live operations. The individual will be required to work cross functionally with other areas of IT and business departments to ensure cohesive management of service requests and incidents, so reducing overall business impact. Skills and Experience: Knowledge and proven experience of User Access Management Detailed knowledge and experience of working More ❯