401 to 425 of 834 Service Management Jobs in the UK

ll act as an escalation point for your area of specialism, undertaking complex faults and escalations, and liaise with technical pre-sales consultants, project management teams, 3rd Line Engineers, and Service Desk Engineers on a regular basis in pursuit of successful delivery. What You'll Need: Technical Skills … Microsoft 365 Services: Proficiency in Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams. Administration and Management: Experience with Microsoft 365 administration, including user and license management, security and compliance, and service health monitoring. Troubleshooting: Strong troubleshooting skills to resolve complex technical issues … to streamline operations and improve efficiency. Networking: Understanding of networking concepts and protocols, including DNS, TCP/IP, VPN, and firewalls. Monitoring and Performance Management: Ability to monitor and maintain the health and performance of the Microsoft 365 environment using tools like Azure Monitor. Soft Skills: Project Management More ❯

during which they will be required to work on high priority incidents and other planned activities. L3 support for any BAU task (incidents/service requests/changes) ensuring SLAs are met. Assisting in resolving high priority or major, and escalated incidents, reducing service outage time for the … configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing, documentation … Internal and external projects support Ability to work on several customers with different implementations of supported technologies. Participation in Service Acceptance duties ensuring solutions are supportable by team. Attend customer sites or data centres to complete project and maintenance work if required. Participation in the teams out of hours More ❯

Developer - London Hybrid - £60,000 I am looking for a Senior Power Platform Developer to join my client, an independent global insurance and investment management company, based in London. This company provide a wide range of managed services to mutuals across different verticals. Services include claims, underwriting and risk … management and compliance, and more. This role offers the opportunity to work with cutting-edge technologies, designing and delivering innovative solutions that drive business efficiency and digital transformation in a dynamic and fast-paced industry. The ideal candidate will bring expertise in the Microsoft Power Platform suite and a … while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs, connectors, or More ❯

Developer - London Hybrid - 60,000 I am looking for a Senior Power Platform Developer to join my client, an independent global insurance and investment management company, based in London. This company provide a wide range of managed services to mutuals across different verticals. Services include claims, underwriting and risk … management and compliance, and more. This role offers the opportunity to work with cutting-edge technologies, designing and delivering innovative solutions that drive business efficiency and digital transformation in a dynamic and fast-paced industry. The ideal candidate will bring expertise in the Microsoft Power Platform suite and a … while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs, connectors, or More ❯

Developer - London Hybrid - £60,000 I am looking for a Senior Power Platform Developer to join my client, an independent global insurance and investment management company, based in London. This company provide a wide range of managed services to mutuals across different verticals. Services include claims, underwriting and risk … management and compliance, and more. This role offers the opportunity to work with cutting-edge technologies, designing and delivering innovative solutions that drive business efficiency and digital transformation in a dynamic and fast-paced industry. The ideal candidate will bring expertise in the Microsoft Power Platform suite and a … while automating workflows with Power Automate. Build scalable data models within Dataverse to ensure optimal data storage and system performance. Customize Dynamics 365 Customer Service applications to align with specific requirements, including the creation of plugins, workflows, and business rules. Integrate Dataverse with external systems through APIs, connectors, or More ❯

IT Service Delivery Manager (hands-on technical) Are you an IT Service Desk Manager or Team Lead looking for an opportunity to progress your career moving into an IT Service Delivery Manager role? Or maybe you have experience leading an IT service delivery function but want … person who is equally comfortable with discussing cyber security with the CEO, working with the Head of IT to develop, maintain and deliver IT service strategy or providing 1st to 3rd line support in Office 365 or application support for their ERP platform. Please note this role is mainly … offices in Vauxhall and 1 day/week at home. Current technical support skills and experience Substantial experience delivering services through Office 365 IT Service Delivery leadership Implementing IT service management processes and tools (ITIL) Managing IT suppliers, ideally across multiple countries or regions Working in fast More ❯

a requiremement to attend our York office once per month. UK basd applicants only please. AIM OF THE ROLE Under the guidance of the Service Delivery and Improvement manager the Service Co-ordinator (SDC) will oversee the relationship and service provision of a portfolio of customers who … don't have a Service Delivery Manager allocated to them. Key to the role will be proactive engagement with customers to ensure that their service is meeting expectations, evidencing SLA achievement, and addressing any service shortfalls that may arise. In addition, as part of the wider team … the role will play a key part in recording, tracking, and coordinating continuous service improvement initiatives across the wider Redcentric business. KEY RESPONSIBILITIES Responsibilities in this role may include but are not restricted to the following: Ensuring contracted levels of service provision to a portfolio of customers Proactively More ❯

a forward-thinking, innovative company. The Role Leading the technical support function across a wide range of water treatment systems Managing support queries, ensuring service levels are met across multiple industries Overseeing development and deployment of systems, including key international projects Flexible working hours - 40 hours a week … or 5 days a week - Monday to Friday The Person Background in Technical Support, Project Engineering or Service Management Management/Supervisory Experience Industry experience in Water Treatment, Oil & Gas or similar Bachelor's degree in Engineering or similar (desirable) Technical Support, Engineer, Technician, Project, Engineering, Water More ❯

IT Service Transition Manager Current or previous SC Clearance Required We are looking for someone with exceptional ITIL experience to lead the final phase of a service transition, including service monitoring, catalogue and provisioning to ensure the final stages go as planned. Required Skills and Experience: Excellent … ITIL with certification and a strong background in service transition. Lead and facilitate service transition workstreams, coordinating between application development teams and BAU/TLS support teams. Develop and agree on transition acceptance criteria for services, govern delivery against them, and manage associated risks. Oversee transition workstream teams … through matrix management, ensuring effective resource coordination and action tracking. Establish and maintain transition governance controls to identify and mitigate risks or shortfalls. Act as the Service Management lead for new services Work closely with project teams to provide operational teams with the necessary skills, tools, knowledge More ❯

package Closing date: 16 May 2025 Data Asset Analyst - 15 Month FTC Take the lead in managing and developing NFU Mutual's Data Asset Management catalogues. Stay ahead of emerging data management tools, trends, and best practices. Hybrid working options with up to 80% home working. About the … role Are you passionate about data governance, innovation, and driving business value through effective data management? At NFU Mutual, we're on a mission to enhance and optimise our Information Asset catalogues, and we need a skilled professional to take the lead in managing, maintaining, and evolving our data … You'll ensure these catalogues align with NFU Mutual's policies and processes while supporting the business in their understanding and use of data management tools and processes. You'll support the Information Asset Management service, resolving incidents and assisting users to enhance data management capabilities More ❯

SC Cleared ITIL Service Manager, HYBRID ROLE 2 Days a week in Corsham, £600 P/D Experienced ITIL Service Manager with current SC Clearance. Your expertise will be critical in managing and improving IT operations, overseeing incident and problem management processes, and maintaining service quality. … K ey Responsibilities: Oversee and manage ITIL-aligned service management processes and frameworks. Act as a point of escalation for major incidents and ensure timely resolutions. Ensure compliance with SLAs and KPIs, driving continuous improvement in service delivery. Collaborate with cross-functional teams to optimize IT services … and systems. Lead stakeholder communications and ensure customer satisfaction. Requirements: Current SC Clearance Proven experience as an ITIL Service Manager in a secure or sensitive environment. Expertise in ITIL best practices and service lifecycle management. Strong leadership, communication, and problem-solving skills. Ability to thrive in a high More ❯

of Traditional RAN and Open RAN. In this role, you will contribute to the creation of RAN products and solutions for AWTG's Network Management and Service Assurance automated tools, ensuring our RAN solutions are robust, scalable, and aligned with business and customer needs. Key Responsibilities: RAN Planning … requirements and ensure scalability for future growth. Select and specify hardware and software components required for the RAN, including base stations, antennas, and network management systems. Apply deep expertise in wireless communication systems, including RF propagation and cellular network architecture, during the planning and design phases. Configuration and Deployment … performance data, including RAN Key Performance Indicators (KPIs) and performance counters, to develop strategies that enhance network quality and user experience. Implement network performance management practices to ensure high reliability and efficiency of the RAN. Technical Documentation: Create and maintain comprehensive technical documentation related to RAN design, deployment, and More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯

Remote Service Desk Engineer Location: Remote (based in the United Kingdom) The Company Syntax Integration is a Managed Services Provider, primarily serving clients in the financial, property, and investment sectors. The Candidate The Remote Service Desk Engineer role involves providing comprehensive IT support, including monitoring alerts, performing backup … during on-call hours. Customer Interaction: Deliver excellent customer care and communication throughout all interactions. Documentation and Reporting: Maintain accurate records of all incidents, service requests, problems, and resolutions. Follow internal and external procedures for documenting work. Technical Skills Required Proficiency in Microsoft Cloud solutions such as Office … SkyKick, Barracuda, and Spanning. Understanding of Microsoft security tools, including Multifactor Authentication and Azure Audit Logs. Soft Skills Required: Experience working on an IT Service Desk. Understanding of ITIL Service Management disciplines (Incident, Problem, and Change Management). Excellent verbal and written communication skills. Strong problem More ❯