401 to 425 of 1,346 Service Management Jobs in the UK

power of digital transformation and ensuring data is protected and used ethically. Talan provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are IIP Gold accredited … days are the same, but we believe in a flexible approach to working which we know our employees value. Job Description The Role Service Improvement Identify and implement process improvements to enhance efficiency and quality. Develop and maintain documentation for processes, standards, and best practices. Drive automation and optimisation ...

maintain and support client operating systems and productivity software Provide IT support to end users and assist with site-based IT systems Follow IT Service Management (ITSM) processes, including asset, change, incident, request, problem and project management Respond to IT incidents and service requests while supporting … achievement of service level agreements Participate in troubleshooting and the resolution of larger IT issues Contribute to root cause analysis and problem management activities where required Promote IT standards, policies and best practice to improve user satisfaction and productivity Job Requirements: Experience in IT support, service desk ...

# IT Service Manager at N Consulting LtdRole Title: IT Service ManagerWork mode: HybridNumber of days a week worked in the office: 40% onsite (for a standard 5‐day week, this is 2 days/week).Contract duration: one (1) year from the commencement dateLocation: London (teams … client may consider candidates based in Leeds, Edinburgh and Aberdeen who can report to these offices.SC ELIGIBLE candidates required---------------------------------------JOB DETAILSRole Title: IT Service ManagerThe Markets, Intelligence and Enforcement (MIE) Product Group Service Manager is responsible for ensuring the delivery of day to day IT operational services ...

have a background managing large scale suppliers against agreed standards and SLAs? If so, apply now. This contract will see the Network & Infrastructure Service Manager join an enterprise scale organisation at a time of major transformation. It's a great opportunity to make a significant contribution in a challenging … rewarding environment. The Network & Infrastructure Service Manager will be responsible for the following: Own the operational delivery of Network and Infrastructure services, ensuring stability, availability and performance Provide strong technical leadership across enterprise network, compute, storage, and infrastructure platforms Lead BAU service management, incident resolution and problem ...

Title**Service Delivery Specialist - Fixed-Term Contract **This is a fixed-term contract, up to 12 months maximum, to cover a maternity leave. Start of contract: immediately.** **This is a hybrid role based out of our office next to London Heathrow Airport.** Amadeus Airports Operations (AirOps) delivers solutions … manage end-to-end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations.* Lead incident, request, and problem management practices; drive root-cause analysis and preventative actions to reduce repeat issues.* Own service reporting and operational dashboards; communicate performance, risks, and improvement actions ...

Title Service Delivery Specialist - Fixed-Term Contract This is a fixed-term contract, up to 12 months maximum, to cover a maternity leave. Start of contract: immediately. This is a hybrid role based out of our office next to London Heathrow Airport. Amadeus Airports Operations (AirOps) delivers solutions … manage end-to-end delivery of agreed IT services, ensuring consistent performance against SLAs and business expectations. Lead incident, request, and problem management practices; drive root-cause analysis and preventative actions to reduce repeat issues. Own service reporting and operational dashboards; communicate performance, risks, and improvement actions ...

Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: Public Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service ...

Title:Service Delivery Manager Location: Scotland Salary: Competitive Type: Permanent Sector: Public Sector Job Description Service Delivery Manager Responsible for a portfolio of serviced customer accounts across the UK, ensuring services are delivered according to the contract specification and meet agreed KPIs and Service Levels. … first point of contact for key serviced clients, the Service Delivery Manager will be responsible for increasing the customer experience and liaising with internal North functions, including the service desk, NOC, PMO and field teams to ensure service excellence. As a customer facing role, a North Service ...

live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform components stable, supportable … continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused on Workday Integrations and Workday Extend ...

live Workday environments. This is an office-based role in Manchester for someone who combines strong Workday technical knowledge, hands-on delivery experience, service discipline and consulting skills.You will support global clients across Workday technical services, helping them keep integrations, Extend applications and related platform components stable, supportable … continuously improving. You will collaborate with client stakeholders, service teams, functional consultants, integration specialists, security and reporting colleagues and delivery leads to resolve issues, deliver enhancements and identify opportunities to improve automation, integration resilience and user experience.Your RoleAs a Workday Technical Consultant focused on Workday Integrations and Workday Extend ...

products, content and services millions of people love. And we do it all right here at Sky. Team overview The Sky Group Incident Management team sits at the heart of service reliability, leading the coordination and resolution of major technology incidents across Sky Group. The team provides … services as quickly as possible and minimise customer, financial and reputational impact. Operating as a central coordination function, the team brings together technical experts, service owners, leadership teams and external partners during high-pressure situations, ensuring incidents are managed consistently, communications remain clear, and business priorities are understood throughout ...

Northrop Grumman Corp. (JP) in Cheltenham is looking for an IT Service Manager to lead service management activities across the full lifecycle. This role involves building relationships with customers, managing service issues, and supporting operational teams to ensure dependable service delivery. The ideal candidate will … have strong experience in service management, a solid understanding of ITIL, and excellent communication skills. The position offers flexible working options and a range of benefits. #J-18808-Ljbffr ...

Looking for an opportunity to lead service excellence in a fast-growing technology environment? A leading Nordic IT services provider with a strong presence across Europe, this organisation delivers end-to-end digital transformation solutions for businesses of all sizes. Known for its customer-first approach, it offers expertise … innovation, and sustainable growth, it has built a reputation for helping clients harness technology to achieve measurable business outcomes. The team is hiring a Service Delivery Manager to oversee the delivery of managed services, ensuring operational excellence, service quality, and customer satisfaction. Ready to take the lead ...

local customers and contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local … team and deliver excellent customer support. Manage incidents, escalations and service performance against agreed SLAs and KPIs . Provide 2nd/3rd line technical support across critical ICT systems. Manage IT projects, budgets and resources, ensuring delivery on time and within budget. Maintain technical documentation, DR and BCP plans. ...

local customers and contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local … team and deliver excellent customer support. Manage incidents, escalations and service performance against agreed SLAs and KPIs . Provide 2nd/3rd line technical support across critical ICT systems. Manage IT projects, budgets and resources, ensuring delivery on time and within budget. Maintain technical documentation, DR and BCP plans. ...

Service Desk Manager/Supervisor | 6 Month FTC | Chancery Lane | Hybrid Are you an experienced Service Desk leader who enjoys getting the best out of people, improving service performance and keeping a busy support operation running smoothly? We are recruiting for a Service Desk Manager/… initial 6-month fixed-term contract . The position has arisen following significant organisational growth and will take ownership of the day-to-day Service Desk operation during a busy period of change. The role £50,000 to £70,000 per annum (DOE) 6-month fixed-term contract Chancery ...

Location: Datchet, Slough Job ID: R0141950 Date Posted: 2026-08-21 Company Name: HITACHI EUROPE LTD. Profession (Job Category): Project/Program Management Job Schedule: Full time Remote: No Job Description Company Overview Through its Social Innovation Business that brings together IT, OT(Operational Technology) and products, Hitachi contributes … Ditton Park, Datchet in the UK with offices throughout Europe. The Information Technology Group of Hitachi Europe Ltd is part of Hitachi’s shared service for EMEA (Europe, Middle East and Africa) and responsible for delivery of IT services to Hitachi companies in our region. What ...

automation to enhance audit quality, efficiency, and value for money. Key responsibilities: Provide high-quality application support for users, taking ownership of incidents and service requests through to resolution or escalation. Investigate application issues, identify recurring problems, support root-cause analysis and agree fixes or workarounds with technical teams … leaver activity, access changes and periodic access reviews, ensuring least-privilege access and clear audit evidence. Monitor application availability, performance, capacity, data quality and service trends, using insight to identify risks and recommend improvements. Support incident, problem, change, release and knowledge management processes, including controlled configuration changes, maintenance ...

department’s controls design and effectiveness, ensuring controls are proportionate and embedded in day‐to‐day department activity* Provide proactive assurance around risk management through appropriate data driven monitoring and through the implementation of structured sampling techniques to validate that controls are functioning as intended before failure* Educate … with industry and company standards* Work in partnership with the Digital Engineering Solutions and Services Product and Platform owners, challenging and advising on risk management for new products, processes and change programmes. Provide risk-based decision making, supporting the department to make informed, risk-based decisions by providing ...

role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … such as SharePoint, Dynamics, or other business-critical platforms. Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives. Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers. Collaborate with stakeholders across engineering, service management ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … such as SharePoint, Dynamics, or other business-critical platforms.* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements, and service-level objectives.* Contribute to application architecture, integration, and lifecycle activities under the guidance of senior engineers.* Collaborate with stakeholders across engineering, service management ...

looking for an experienced Service Delivery Manager to join a growing Technology and Transformation function, taking ownership of service performance, application support, stakeholder relationships, and the ongoing improvement of technology services. This is a varied role combining service delivery, supplier management, and technology improvement. … make sure services are performing effectively, issues are resolved quickly, and technology continues to support wider organisational objectives. Key Responsibilities Own and manage service delivery against agreed SLAs, KPIs, and service standards Build strong relationships with stakeholders, understanding demand and ensuring technology services align with business needs Identify ...

provide expert support and administration across a global Google Workspace environment. You'll be responsible for supporting end users, resolving complex incidents and service requests, administering Google Workspace services, and ensuring the smooth operation of collaboration and productivity tools. This role would suit someone with strong Google Workspace administration … Responsibilities Provide Level 2 support for Google Workspace services and applications. Manage user accounts, permissions, access requests, and administration activities. Resolve incidents and service requests in line with SLA requirements. Support and troubleshoot: Gmail Google Meet Google Drive Google Chat Google Docs, Sheets, and Slides Manage and update tickets ...

needed Oversee user onboarding and offboarding activities Organise the preparation and delivery of workstations, laptops, and other IT equipment Use Microsoft Intune for device management and application deployment across the organisation Maintain the global IT asset inventory Track software licence allocation and keep licence records accurate Spot recurring support … documentation, and standard procedures Provide training and technical guidance to the Support Team on IT operational systems and procedures Take part in the change management process Support backup management, disaster recovery, and business continuity procedures Keep monitoring systems running to help ensure system availability and reliability Contribute ...

provide expert support and administration across a global Google Workspace environment. You’ll be responsible for supporting end users, resolving complex incidents and service requests, administering Google Workspace services, and ensuring the smooth operation of collaboration and productivity tools. This role would suit someone with strong Google Workspace administration … Responsibilities Provide Level 2 support for Google Workspace services and applications. Manage user accounts, permissions, access requests, and administration activities. Resolve incidents and service requests in line with SLA requirements. Support and troubleshoot: Gmail Google Meet Google Drive Google Chat Google Docs, Sheets, and Slides Manage and update tickets ...