401 to 419 of 419 Service Management Jobs in the UK

constantly influences our designs and sits at the heart of our brand. The purpose of your role: To support Seasalt staff on our service desk with IT issues, including creation of support tickets, assigning tickets, following up on queries, responding to contact from end users, and updating and maintaining … line with the business vision Your key duties: Answering calls and emails from Seasalt colleagues regarding technical issues and logging them into our IT Service Management tool Ensuring queries in the team mailbox are responded to in a timely fashion, and that the mailbox is well maintained ...

Helix Solution Architect 6-12 Month Contract Hybrid Looking for a BMC Helix Solution Architect to lead the design and delivery of enterprise-scale service management solutions within a major transformation programme. This role focuses on modernising IT operations, driving automation, and improving service delivery across complex ...

automation, building practical tooling, and enabling teams to use storage services effectively at scale.Working in a distributed, international environment, you'll contribute to incident management, root cause analysis, and the ongoing stability and performance of critical systems supporting advanced technology development.ResponsibilitiesEnsure the reliability, availability, and performance of large-scale …/ML or agent-based tooling in operationsUnderstanding of identity, access control, and security best practicesExperience with OpenStack (Cinder, Manila)Awareness of ITIL or service management frameworks Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment ...

taking companies to the next level. Key Requirements: Good presentation skills with ability to create and deliver compelling propositions. Previous experience with Account Management is a must-have; responsibility for accounts with portfolios worth $10m+. Experience of selling outcome-based services/solutions. Demonstrated success in planning and controlling … will neutralize competitive influence on the customer’s buying decisions. Additional/Preferred Requirements: Good knowledge of Capital Markets Knowledge of infrastructure optimization and management Qualifications Bachelor’s Degree Engineering/Computer Science or equivalent PMO or PMI Certified AWS and GCP Certified Leading AI Certificationsstomer service management ...

number of different teams, which could include: Cyber Security, Data Engineering, Enterprise Architecture, SAP & Blue Yonder (our digital Purchasing and Supply Chain platforms), Service Management and Ai. You’ll: Support the development and improvement of digital systems and tools Help troubleshoot technical issues and find solutions Collaborate with ...

Cprvision is seeking a Client Services Director in Manchester to manage all aspects of service delivery, focusing on leadership and operational excellence. This role involves overseeing customer support, implementing ITSM practices, and leading professional services to align with customer needs and drive satisfaction. The ideal candidate will have … strong background in IT service management, be able to develop effective customer experience strategies, and promote a culture of collaboration and customer-centricity within the team. #J-18808-Ljbffr ...

Brighton and Worthing, with some travel to Haywards Heath, Chichester and Farnborough a full driving licence is essential. Key deliverables of the role Management of installation of new structured cabling including WAN and Distribution connections alongside client side, BMS, IOT and WAP connections Installation and configuration of new networking … performance issues Provide and maintain evidence to support information security reviews and best practice including the information governance toolkit and the ISO27001 Information Security Management System Qualifications and Experience Degree level or equivalent knowledge gained through experience Experience of managing support services for complex enterprise Network environment Experience ...

committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. Duties … software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on failed devices Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware Training Firebrand’s sector-leading ...

committed to safeguarding and promoting the welfare of children and young people. All successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives. Duties … software licences in accordance with the asset register Instigate hardware swap outs within the timescales set out by the available SLA to maintain service availability on failed devices Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware You may be asked ...

Benefits Job Type: Full-time, Permanent About the Opportunity Thames 360 Limited is delighted to be partnering with a global leader in IT Service Management (ITSM), consulting, and professional training solutions to find their next high-calibre sales professional. Our client has a rich history of pioneering industry … Understand complex client challenges and position our client's bespoke IT training, frameworks, and consulting services as the definitive solution. End-to-End Sales Management: Manage the entire sales cycle from initial cold/warm outreach and discovery calls to leading high-impact presentations and closing the deal. Collaboration ...

innovative solutions to meet the needs of the business. The primary objective of this role is to deploy, maintain and improve the ServiceNow Service Management platform used by click apply for full job details ...

come on board to support one of their customers with an ongoing project. The selected candidate will have strong hands-on expertise with Jira Service Management to design and optimise ITSM and CMDB solutions click apply for full job details ...

auditor is also considered Ideally you will have a baseline knowledge or familiarity across the following areas: IT risks, information security, cyber risk, IT service management, system development practices, IT general controls, application controls, and data concepts. Desirable Skills Progress toward, or completion of, a relevant professional qualification ...

resolving hardware and software issues across desktop environments. * Supporting Windows 10 platforms, including configuration and support for mobile devices. * Managing support requests via service desk tools, ensuring timely resolution within agreed SLAs. * Maintaining operational and technical documentation to high standards. * Collaborating with third-line teams to support server … network infrastructure. * Providing excellent customer service and clear communication to end users. * Assisting with fault management, equipment swaps, and request fulfilment. What you'll bring: * Experience working in a service delivery environment with a focus on desktop support. * Strong knowledge of ITIL processes and second-line support ...

capability uplift programmes aligned to good-practiceframeworks and regulatory expectations.Deliver resilientmigration strategies for cloud and data centre transformations.Design and embedresilient operating models for IT service management.Lead cyber recoveryexercises including application rebuilds, service restoration, andinfrastructure recovery.Support regulatorycompliance through benchmarking and readiness assessments.Leadership & Business DevelopmentBuildand grow senior client relationships, shaping ...

portfolio (Azure DevOps, GitHub, Power Platform, etc.)Define lifecycle (onboarding, upgrades, retirement)Shape platform roadmaps aligned to business and Microsoft ecosystem directionProvisioning & AutomationEnable self-service environments, repositories, and pipelinesEmbed security and compliance guardrailsStandardise tooling patterns to improve consistency and scalabilityMonitoring & OperationsTrack platform health, usage, and complianceDeliver insights to drive … optimisation and investment decisionsDefine support models, resilience, and service managementAdoption & EnablementLead platform adoption and change managementProvide guidance, documentation, and technical leadershipSupport engineering teams and innovation initiatives What you'll get in return c£65,000 - £70,000 + benefits What you need to do now If you're interested ...

Description: As an Observability Engineer, you will be responsible for designing, implementing, and supporting monitoring solutions across a range of technologies and platforms, ensuring service stability, performance insight, and proactive incident management. Key Responsibilities: Translate high-level monitoring and non-functional requirements (NFRs) into actionable configurations in Dynatrace. Deliver … with architects and project teams to integrate monitoring into solution designs and test strategies. Maintain and enhance dashboards, alerts, and visualisations to support proactive service management. Participate in continuous improvement initiatives and tooling exploitation to enhance operational efficiency within immature teams. Required Skills and Experience: Strong understanding and experience ...

Role: Sales Development Representative (SDR) Salary: £35,000-£40,000 (uncapped OTE) Sector: SaaS/IT Financial Management Location: Reading - Open to remote workers We're looking for a motivated SDR to join our clients UK team and help drive new business. Our client has a leading SaaS platform … financial management, FinOps, and IT service management. They work with huge global clients such as BOSCH, VW, Petronas, and Nokia. They also have amazing customer relationships, reflected in a world-class Net Promoter Score (NPS) of 85, more than double the industry average. This is an exciting opportunity ...

Role: Sales Development Representative (SDR) Salary: £35,000-£40,000 (uncapped OTE) Sector: SaaS/IT Financial Management Location: Reading - Open to remote workers We're looking for a motivated SDR to join our clients UK team and help drive new business. Our client has a leading SaaS platform … financial management, FinOps, and IT service management. They work with huge global clients such as BOSCH, VW, Petronas, and Nokia. They also have amazing customer relationships, reflected in a world-class Net Promoter Score (NPS) of 85, more than double the industry average. This is an exciting opportunity ...