451 to 475 of 508 Service Management Jobs in the UK

UK. Hybrid - 1 day per week in Harrogate Paying up to £35,000 + 20% shift allowance (£42,000 total) A leading UK Internet Service Provider is looking for an experienced Technical Support Shift Leader to join their high-performing Connectivity Support team on a permanent basis. This … resolution and clear communication. Coaching and supporting a team of technical support engineers, helping them grow capability and confidence. Overseeing shift performance, workflow, and service quality to maintain exceptional customer experience. Working closely with NOC, engineering, and service management teams to drive continuous improvement and reduce repeat ...

members to ensure the effective implementation and integration of software and solutions Respond quickly and effectively to ongoing client queries and requests Utilize stakeholder management strategies, and develop winning value propositions for products and services that align to account priorities Establish and develop relationships with key executive influencers … anticipate key developments and provide relevant solutions Ensure high post-sales customer satisfaction with a proactive service strategy that enables repeat business and value realization Required travel of up to 30% Required profile Required Qualifications: Bachelor degree in business, marketing or related field 6+ years of sales and/ ...

organisation. With plenty of guidance from experienced team leads, this is a brilliant foundation for building a career in IT support, business systems, or service management. This is a 12-month fixed term contract. You’ll be working Monday to Friday, 09:00 till 17:00 with a requirement ...

build and implement platform changes ServiceNow Developer - The Skills You'll Need to Succeed: Strong ServiceNow development experience Hands-on development experience on the Service Portal Strong technical background using web technologies (specifically HTML, AngularJS, Bootstrap, CSS, JavaScript, JSON, HTTP, REST/SOAP) ServiceNow integration experience ServiceNow Customer Service Management experience desirable ( CIS-CSM certification ideal) ServiceNow Certified Application Developer (CAD) Working within an Agile/SAFe environment Experience working with Jira and Confluence Experience in working in an agile work environment, Scrum or SAFe framework Please follow us on Linkedin: company/people-first-team-japan ...

computers. Troubleshoot and resolve hardware and software issues. Assist users with software installation, configuration, and updates. Maintain documentation of support activities and resolutions. Network Management: Assist in the installation and maintenance of network cables and switches. Monitor network performance and troubleshoot connectivity issues. Ensure network security protocols are followed. … network upgrades and expansions as needed. Software assistance: Assist in installation of software updates or new software packages. Assist artwork and design teams with management of Adobe Create Cloud. Assist other staff with Office and mail related issues. Open-Source Software: Install, configure, and maintain open-source software solutions. ...

computers. Troubleshoot and resolve hardware and software issues. Assist users with software installation, configuration, and updates. Maintain documentation of support activities and resolutions. Network Management: Assist in the installation and maintenance of network cables and switches. Monitor network performance and troubleshoot connectivity issues. Ensure network security protocols are followed. … network upgrades and expansions as needed. Software assistance: Assist in installation of software updates or new software packages. Assist artwork and design teams with management of Adobe Create Cloud. Assist other staff with Office and mail related issues. Open-Source Software: Install, configure, and maintain open-source software solutions. ...

integration solutions across complex technology environments. The role ensures reliable and secure data and process flows between core business platforms such as ERP systems, service management tools, contact centre platforms and enterprise data services. Working with business stakeholders, delivery teams and third-party suppliers, the architect will define … integration approaches, oversee implementation and support the transition of solutions into operational support teams. The role also ensures alignment with recognised digital service standards and technology governance frameworks. Key Responsibilities Design and lead the delivery of enterprise integration solutions using MuleSoft and API-led architecture. Define integration strategies ...

operational priorities. You'll also play a central role in delivering IT change programmes, managing on-boarding for new academies, and driving improvements in service management, asset control, cyber security and procurement. This is a hands-on leadership position suited to someone who combines strong technical expertise with … excellent communication, relationship-building and project management skills-someone who wants to help shape a high-quality IT service that supports both staff and students. On a daily basis, you will be based across the academies in Staffordshire, therefore liaising with senior leadership teams and end users ...

Assisting with IT projects, upgrades, and improvements Skills and experience required for the successful IT Support Technician: Proven experience in an IT support or service desk role, or relevant IT qualifications Strong hands-on skills in diagnosing and repairing hardware issues Solid knowledge of Microsoft Windows desktop environments, Windows … Server, and Microsoft Office Good understanding of basic networking principles (e.g. connectivity, IP, troubleshooting) Familiarity with business systems such as CRM, ERP, or IT service management platforms Highly organised with strong attention to detail and a logical mindset Benefits for the Succesful IT Technician: Additional holidays for life ...

requirements. • Ensure infrastructure builds align with enterprise standards, security policies, and operational best practices. • Contribute to continuous improvement initiatives, including automation, configuration consistency, and service optimisation. You will have a degree or equivalent experience in Information Technology, Computer Science, Engineering, or a related discipline and a strong background … This is a very successful, well-established, award-winning MSP so they do like candidates with ITIL based or worked in a similar MSP, service management environment. Would suit someone with proven hands-on infrastructure experience, building, configuring, and implementing NetApp storage solutions, including high availability, replication ...

layers Deep understanding of: Strong server engineering experience (Windows Server + Linux) Solid virtualisation expertise (VMware/Hyper-V) Storage, backup & restore processes Patch management & system security Networking fundamentals (TCP/IP, DNS, DHCP) Proven ability to debug complex infrastructure issues end-to-end Experience working in high-availability … support and owning incidents Experience with enterprise server hardware (maintenance, upgrades, replacements) Familiarity with Azure/Microsoft ecosystem Working knowledge of ITIL practices and service management Experience in regulated environments (e.g. healthcare or similar) Relevant certifications (Microsoft, VMware, CompTIA or equivalent experience) What Makes This Role Different ...

London is seeking a Head of Application Operations to lead the strategy and improve operational excellence. This role involves managing ITIL processes, enhancing incident management, and developing a high-performing team. The ideal candidate has extensive experience with Jira Service Management and ITIL best practices. This position ...

Amour Recruitment is seeking a dependable and customer-focused Technical Service Desk Operator to join a well-established IT services company based in Waterlooville. This role sits at the heart of the support team and is ideal for someone who enjoys helping people, solving technical issues, and delivering clear … Supporting user administration and common troubleshooting within Microsoft 365 Assisting with joiner, mover and leaver processes Personal requirements: Previous experience in a 1st Line Service Desk/Helpdesk role Good working knowledge of Microsoft 365 administration and troubleshooting Experience using a ticketing or service management system Strong ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your … have experience with:- Deep ServiceNow expertise Agile product ownership (OKRs, backlog, release planning) leading cross-functional squads and vendor partners Strong data governance & quality management, experience with critical data elements, lineage, attestations, automated compliance monitoring and MI publishing The successful candidate will be based in our Knutsford or Manchester ...

stakeholders. Excellent attention to detail. Experience in producing & consuming technical documentation e.g user stories, database schemas, system guides. Bonus points for experience with IT service management tools like ServiceNow or working within a fast-paced SME environment. What you'll get Salary: £55,000 - £65,000 for experienced … innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management – making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right ...

looking for 4 specialists across key domains: ERP (Finance/Procurement/Supply Chain) HCM (Core HR, Payroll, ORC, Talent) ITSM/Service Management (Case/Shared Services/Workflow) EPM (Planning, Budgeting, Forecasting, Consolidation) You’ll join a recognised delivery powerhouse, influence enterprise transformation, and work with ...

cyber profession standards with HR/L&D Assumptions & Dependencies Timely access to stakeholders, systems, repositories, and tooling (e.g., policy library, LMS, phishing platform, service management/SIEM, PMO data). Availability of policy owners and project managers for reviews and attestations. SL will provide required clearances, facilities ...

driven new business hunter with a passion for IT Service Management solutions? We’re partnering with a high-growth organisation looking to expand its UK sales team with a talented New Business Sales Manager focused on winning and developing new logo clients. This is a standout role … discovery demo negotiation close Develop strategic account plans and build a strong pipeline Engage C-level and IT decision-makers (CIOs, Heads of IT, Service Delivery Leaders) Collaborate with pre-sales and delivery teams to shape compelling solutions Consistently exceed revenue and activity targets What We’re Looking ...

client base. To be successful in this role you should have: Enterprise software experience ideally ERP. Proven experience leading Customer Success, Support, or lifecycle management within ERP or complex enterprise software environments Strong knowledge of service management discipline, governance, and structured support operations Experience owning customer retention … feature adoption, health monitoring, renewals, and expansion opportunities. You will oversee the Support function through the Support Manager, lead the Customer Success and Account Management teams, and collaborate closely with Product and Delivery to identify systemic issues and improve the customer experience. You will also drive the migration ...

line support and ensure systems are secure, monitored and resilient. Implement Intune (alongside a third-party partner). Lead the rollout of an internal service desk tool. Work closely with internal teams and external suppliers to deliver high-quality services. Maintain legacy systems while supporting the move away from … hybrid/on-premise environments. What you will bring Strong Active Directory and Exchange expertise. Background in service management and supporting secure infrastructure. Experience in 3rd line support within on-prem environments. Familiarity with Azure, cloud migration, Intune and modern workplace tools. Understanding of MS Dynamics, Defender, Sophos ...

including Linux based development activities including building and maintaining development environments, containerising applications and services. • Strong Linux administration skills and experience working within formal service management and security frameworks. • Current DV Security Clearance or SC Security Clearance or eligibility • Ability to supporting and delivering Linux based development activities ...

list of platforms/tools/diagnostics/hosting - Investigate and document their running costs (which will include annual fees, plus internal/external service management/running costs) - Create a report of analysis showing the current digital estate - Horizon scan of self-serve options for business (desk ...

projects to completion. Systems Experience (Preferred not essential) Experience with CRM platforms such as Zomentum, Salesforce, or HubSpot. Experience using Halo PSA or similar service management platforms. Strong Microsoft Office skills, particularly Excel and Outlook. Experience working within a growing technology or professional services SME, or similar fast ...