76 to 100 of 2,180 Service Management Jobs in the UK

looking for a security-focused, results-oriented individual who thrives in a collaborative, team-focused culture. You will work closely with IT and OT network managers, suppliers, business stakeholders, service owners, and your team to ensure the delivery of secure, reliable, and resilient network services across Thames Water. We are seeking a Network Security Manager to lead and manage … the end-to-end BAU (Business As Usual) service delivery for network security across Operational Technology (OT) and Information Technology (IT). You will be responsible for maintaining robust security controls, managing suppliers, mitigating operational risk, and ensuring compliance with industry standards to protect Thames Water's critical infrastructure. What you'll do as a Network Security Manager Network … Security Management: Maintain oversight of IT and OT network systems, including VPNs, SDWAN, and firewalls. Ensure all network security services are fit for purpose and aligned with business outcomes. Approve and manage all changes affecting the network threat surface. Governance & Compliance: Ensure network environments comply with regulatory obligations (NIST, CAF, etc.). Apply cybersecurity standards and maintain systems according More ❯

looking for a security-focused, results-oriented individual who thrives in a collaborative, team-focused culture. You will work closely with IT and OT network managers, suppliers, business stakeholders, service owners, and your team to ensure the delivery of secure, reliable, and resilient network services across Thames Water. We are seeking a Network Security Manager to lead and manage … the end-to-end BAU (Business As Usual) service delivery for network security across Operational Technology (OT) and Information Technology (IT). You will be responsible for maintaining robust security controls, managing suppliers, mitigating operational risk, and ensuring compliance with industry standards to protect Thames Water’s critical infrastructure. What you’ll do as a Network Security Manager Network … Security Management: Maintain oversight of IT and OT network systems, including VPNs, SDWAN, and firewalls. Ensure all network security services are fit for purpose and aligned with business outcomes. Approve and manage all changes affecting the network threat surface. Governance & Compliance: Ensure network environments comply with regulatory obligations (NIST, CAF, etc.). Apply cybersecurity standards and maintain systems according More ❯

and the ability to work in a fast-paced, high-pressure environment. The successful candidate will ensure the seamless operation of IT services and a high level of customer service to our client's senior leadership team ensuring their business continuity. Responsibilities Act as 1st point of contact for all high-priority Incidents and requests for executives, VIPs, and … IT support to a community of over 500+ global VIP employees. Maintaining an excellent standard of support and building relationships with key execs/PAs. Managing tickets via the service management tool ServiceNow regularly updating incidents. Set up and maintain laptops, desktops, mobile devices, and peripheral equipment for executives. Mobile device support and advanced troubleshooting skills (Apple & Android … to support senior executives during business-critical conferences/meetings. Requirements Strong communication, professionalism, and discretion when handling sensitive executive support. An understanding of the importance of excellent customer service and a “can do” attitude. Excellent communication skills, both written and verbal. The ability to interact confidently with senior management, clients, and colleagues. The ability to work very More ❯

experience would be beneficial Knowledge of T-SQL (MS SQL) and/or PL/SQL Knowledge of minor programming or scripting (.NET/PowerShell) Experience using an IT Service Management Tool (e.g. SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of … IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by side with business colleagues to update More ❯

Office: London (hybrid - 2 days in the office per week) Duration: 12 month FTC The Information Security Team is a central support unit responsible for providing a complete security service to the Walkers. The Security Engineer will report to Information Security Operations Manager and work with the Information Security Operations team for implementing and maintaining our security controls and … be specifically responsible for completing the implementation of a number of strategic based security solutions for new security tooling or existing. The engineer will also participate in security related service management processes (incident, change and problem management) and will participate in the planning, design, enforcement and review of security controls which protect the integrity of Walkers IT. … the event of an IT Security emergency the security engineer may also be required. The Information Security Team is a central support unit responsible for providing a complete security service to the Walkers. Duties and Responsibilities Support the Information Security team to ensure continuous security improvement. Support and deliver secure design and implementation for the Walkers IT security maturity More ❯

experience would be beneficial Knowledge of T-SQL (MS SQL) and/or PL/SQL Knowledge of minor programming or scripting (.NET/PowerShell) Experience using an IT Service Management Tool (e.g. SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of … IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by side with business colleagues to update More ❯

experience would be beneficial Knowledge of T-SQL (MS SQL) and/or PL/SQL Knowledge of minor programming or scripting (.NET/PowerShell) Experience using an IT Service Management Tool (e.g. SCSM, Service Now) At least 2 years’ experience within an IT department Previous experience in a similar role would be beneficial An understanding of … IT service management processes (e.g. ITIL) would be beneficial Experience of Microsoft Dynamics (2012AX or 365) would be beneficial Experience of Office365 administration would be beneficial Experience of software deployment processes/systems (e.g. Octopus Deploy) would be beneficial Skills and abilities Strong written and verbal communication skills; comfortable working side by side with business colleagues to update More ❯

implementation of strategies set by the leadership team. Implement and Manage an effective Staff Training and Awareness program to promote best practices. Adopt a continuous improvement approach to the management of Information Technology, Information Security and Privacy. Ensure that main stakeholders are informed and consulted via an effective Management Review process. Risk Identify information security threats and manage … an effective Vulnerability Management Process. Maintain an effective, proactive Risk Management Framework. Manage and maintain the Satalia Risk Register. Ensure an effective Incident Management procedure and Business Continuity Plan are maintained. Compliance Manage an effective Audit Programme to check compliance against key control requirements. Ensure an appropriate level of support for annual external audits required to support … Cyber Essentials Plus requirements. Work in partnership with development staff to embed best practices in the development processes throughout the software development lifecycle. Devise and embed an effective Vendor Management programme to ensure the service provided by critical suppliers meet organisational requirements. Operational Oversee all technology operations and evaluate them according to established goals. Oversee the management More ❯

collaborate closely with internal teams to safeguard critical business operations by design and default. You will be responsible for security automation, CI/CD pipeline enhancements, and cloud security management, ensuring compliance with industry standards. Key Responsibilities Security & DevOps Integration: Support and extend the secured CI/CD pipeline to enhance development security. Work with development teams to optimize … security. Cloud & Infrastructure Security: Maintain and secure AWS cloud infrastructure for clients and internal operations. Automate AWS infrastructure builds following CIS hardening standards. Ensure top-tier security configuration, access management, and incident response on cloud platforms. Operational Support & Incident Response: Support business-critical Windows and Linux-based environments. Monitor and respond to security alerts across Infosec, servers, firewalls, and … applications. Conduct continuous monitoring of internal and third-party information security controls. Threat & Vulnerability Management: Assess SAST (Static Application Security Testing) and DAST (Dynamic Application Security Testing) scans. Implement remediation and mitigation strategies in collaboration with development teams. Maintain network security protocols, firewalls, and threat management platforms. Compliance & Risk Management: Ensure compliance with ISO 27001:2022, SOC1 More ❯

collaborate closely with internal teams to safeguard critical business operations by design and default. You will be responsible for security automation, CI/CD pipeline enhancements, and cloud security management, ensuring compliance with industry standards. Key Responsibilities Security & DevOps Integration: Support and extend the secured CI/CD pipeline to enhance development security. Work with development teams to optimize … security. Cloud & Infrastructure Security: Maintain and secure AWS cloud infrastructure for clients and internal operations. Automate AWS infrastructure builds following CIS hardening standards. Ensure top-tier security configuration, access management, and incident response on cloud platforms. Operational Support & Incident Response: Support business-critical Windows and Linux-based environments. Monitor and respond to security alerts across Infosec, servers, firewalls, and … applications. Conduct continuous monitoring of internal and third-party information security controls. Threat & Vulnerability Management: Assess SAST (Static Application Security Testing) and DAST (Dynamic Application Security Testing) scans. Implement remediation and mitigation strategies in collaboration with development teams. Maintain network security protocols, firewalls, and threat management platforms. Compliance & Risk Management: Ensure compliance with ISO 27001:2022, SOC1 More ❯

collaborate closely with internal teams to safeguard critical business operations by design and default. You will be responsible for security automation, CI/CD pipeline enhancements , and cloud security management , ensuring compliance with industry standards. Key Responsibilities Security & DevOps Integration: Support and extend the secured CI/CD pipeline to enhance development security. Work with development teams to optimize … infrastructure security. Maintain and secure AWS cloud infrastructure for clients and internal operations. Automate AWS infrastructure builds following CIS hardening standards . Ensure top-tier security configuration, access management, and incident response on cloud platforms. Operational Support & Incident Response: Support business-critical Windows and Linux-based environments. Monitor and respond to security alerts across Infosec, servers, firewalls, and applications. … Conduct continuous monitoring of internal and third-party information security controls. Threat & Vulnerability Management: Assess SAST (Static Application Security Testing) and DAST (Dynamic Application Security Testing) scans. Implement remediation and mitigation strategies in collaboration with development teams. Maintain network security protocols, firewalls, and threat management platforms . Compliance & Risk Management: Ensure compliance with ISO 27001:2022, SOC1 More ❯

single driver of public spending.We collaborate with and directly support departments to deliver the Government Finance Function strategy, building finance, debt and risk capability across government and developing the management information, tools, and frameworks to better understand and ensure value for money. The Group is committed to being an excellent place to work, with a relentless focus on good … management, learning and development and continuous improvement in everything we do. About the Team TheStrategy, Performance & Improvement (SPI) Teamis one of the central Government Finance Function (GFF) teams supporting over 9,000 finance colleagues across government. We set theFinance Standard (GovS006), monitor performance, and maintain a central library of best practice—theNOVA Functional Reference Modelto share, improve and drive … reporting within Government and HM Treasury. Showcaseexcellent metadata quality managementand embed effective processes and procedures in product lifecycles to drive high quality outputs and standards, utilising Project, and Programme Management methodologies, best practices, and ways of working. Design and implement data pipelinesby building data systems to extract, transform, and load (ETL) data from various sources (e.g., MS Fabric or More ❯

today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. YOUR ROLE We are looking for a management consultant who specialises in product ownership in ERP environments. This dynamic role requires product ownership expertise and a consultancy mindset. You will be required to balance business knowledge and … stakeholder management with an understanding of ERP products and how they operate. We are in the Digital Factories tribe, part of Capgemini Invent's Business Technology unit. Our team is a growing and dynamic community of digital professionals. We're passionate about user-centred design, critical thinking, and innovative digital services and products. As part of your role you … to products. • Hands-on experience in implementing Agile and DevOps methodologies in legacy environments. • Familiarity with addressing complex challenges and business needs through tailored approaches. • Excellent communication and stakeholder management skills, and a track record of building lasting relationships. • Experience coaching and mentoring product owners, implementing product ways of working and operating models. • Leadership experience and practical knowledge of More ❯

implementation of strategies set by the leadership team Implement and Manage an effective Staff Training and Awareness program to promote best practices. Adopt a continuous improvement approach to the management of Information Technology, Information Security and Privacy. Ensure that main stakeholders are informed and consulted via an effective Management Review process Risk Identify information security threats and manage … an effective Vulnerability Management Process. Maintain an effective, proactive Risk Management Framework. Manage and maintain the Satalia Risk Register. Ensure an effective Incident Management procedure and Business Continuity Plan are maintained. Compliance Manage an effective Audit Programme to check compliance against key control requirements. Ensure an appropriate level of support for annual external audits required to support … Cyber Essentials Plus requirements. Work in partnership with development staff to embed best practices in the development processes throughout the software development lifecycle. Devise and embed an effective Vendor Management programme to ensure the service provided by critical suppliers meet organisational requirements. Operational Oversee all technology operations and evaluate them according to established goals. Oversea the management More ❯

a Senior Azure Administrator, you'll actively be assisting customers across multiple technologies and adding to the environment of learning my mentoring junior team members. You will be a Service Owner for several services including Azure and Devops. A typical day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and … implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally, both externally and internally Presenting and reporting in person and virtually and curating communication to key stakeholders This … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our More ❯

a Senior Azure Administrator, you'll actively be assisting customers across multiple technologies and adding to the environment of learning my mentoring junior team members. You will be a Service Owner for several services including Azure and Devops. A typical day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and … implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally, both externally and internally Presenting and reporting in person and virtually and curating communication to key stakeholders This … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our More ❯

a Senior Azure Administrator, you'll actively be assisting customers across multiple technologies and adding to the environment of learning my mentoring junior team members. You will be a Service Owner for several services including Azure and Devops. A typical day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and … implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally, both externally and internally Presenting and reporting in person and virtually and curating communication to key stakeholders This … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our More ❯

a Senior Azure Administrator, you'll actively be assisting customers across multiple technologies and adding to the environment of learning my mentoring junior team members. You will be a Service Owner for several services including Azure and Devops. A typical day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and … implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally, both externally and internally Presenting and reporting in person and virtually and curating communication to key stakeholders This … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our More ❯

a Senior Azure Administrator, you'll actively be assisting customers across multiple technologies and adding to the environment of learning my mentoring junior team members. You will be a Service Owner for several services including Azure and Devops. A typical day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and … implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally, both externally and internally Presenting and reporting in person and virtually and curating communication to key stakeholders This … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We're focused on our core values; using these we've seen significant growth across our More ❯

a Senior Azure Administrator, you’ll actively be assisting customers across multiple technologies and adding to the environment of learning my mentoring junior team members. You will be a Service Owner for several services including Azure and Devops. A typical day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and … implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally, both externally and internally Presenting and reporting in person and virtually and curating communication to key stakeholders This … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our More ❯

a Senior Azure Administrator, you’ll actively be assisting customers across multiple technologies and adding to the environment of learning my mentoring junior team members. You will be a Service Owner for several services including Azure and Devops. A typical day for you would include: Working directly with customers to gather requirements, design solutions, build proof of concept and … implement those solutions Operating within a structured environment such as ITIL and ISO 20000 IT Service Management. This will also include documentation such as development of designs, processes and procedures Being focal point for major incidents or investigations Liaising cross functionally, both externally and internally Presenting and reporting in person and virtually and curating communication to key stakeholders This … Award 2023, AWS Collaboration Partner of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve seen significant growth across our More ❯

Job summary The role of Junior SIAM Analyst, within the SIAM team, is a pivotal position within NHS Resolution, offering a unique opportunity to shape the future of IT service management within the organisation. This role is accountable to the Service Performance and Improvement Manager and is responsible for supporting the provision of quality assured IT Information … and Service Management activities to NHS Resolution and its stakeholders. The successful candidate will be instrumental in ensuring that NHS Resolution's IT services are managed in a standardised and consistent manner, aligning with ITIL industry standards. This position is based in London and can be hybrid, providing flexibility and a dynamic working environment. The key purpose of … development of our SIAM framework and the implementation and operation of ITIL-aligned processes. The successful candidate will work closely with various stakeholders, including all NHS Resolution staff, IT service providers, third-party suppliers, and the wider DDaTT department. Main duties of the job The successful candidate will play a key role in supporting the continuing development and operation More ❯

Social network you want to login/join with: Service Delivery Manager - Inside IR35 - Up to £600 per day - SC Cleared - Corsham, Wiltshire - 6 Months - SINGLE STAGE VIRTUAL INTERVIEW Yolk Recruitment are recruiting for a Service Delivery Manager to work on a contract deal for the next 6 months, on site in Corsham. Reporting directly to the Head … of Service Growth, the Service Development Manager’s mission is to maximise order intake through incremental business from existing contracts, mainly within the public sector. Accountabilities/Responsibilities Prepare and develop offers for new services which is achieved by managing Client’s response to service requests from customers and includes the development and coordination of inputs to … the Service Proposal, as well as running review meetings, supporting the presentation at internal risk management meetings. Follow extant processes, while also working to continuously improve the organisation’s effectiveness and efficiency in how they responding to customer requests. Work with the colleagues to support the early identification of business opportunities, using our opportunity management tools Lead More ❯

and outsourcing services. DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide. Client Services Manager – Drive Excellence in Service Delivery! Are you a dynamic leader with a passion for client satisfaction? Join our team as a Client Services Manager , where you will play a pivotal role in ensuring … outstanding service delivery. You’ll consult with clients on DXC products and services, develop innovative solutions, and implement best practices in service management. Your expertise will help assess client needs, optimize account service team performance, and drive continuous improvement. With a strong focus on leadership, you will build and develop high-performing teams to exceed client expectations. … Role Purpose: Leads staffing, budgeting, and operations for client service teams, ensuring effective service delivery across Client Services, Service Operations, Service Desk, and Production. Principal Accountabilities: Plans and directs resources to ensure client satisfaction. Consults with clients on the uses of DXC products and services Develop solutions to client problems, assesses the needs and develops methodologies More ❯

req2561 Posted: 14/02/2025 - Application Deadline: 28/02/2025 Role Overview: The Group IT Head of Service Operations will oversee several key functions within the IT department, ensuring the delivery of high-quality service and support to end users. The post-holder will be responsible for aligning all teams towards meeting customer satisfaction … targets and SLAs while adhering to ITIL policies and processes. They will drive strategic initiatives, foster innovation and ensure continuous improvement (CI) in service delivery. Your objectives and responsibilities will focus on Establishing a global, round-the-clock service desk, incorporating service portal automation and a chatbot interface to enhance service efficiently Development and implementation of … IT & IS service delivery strategies aligned with the goals Oversight of the procurement function of Global IT Services from third parties, optimising costs, and holding partners accountable for their contractual obligations Serving as the primary contact for G3 regarding IT compliance, leveraging Security Operations governance to ensure all compliance standards are met and maintained Identifying and mitigating risks related More ❯