901 to 925 of 1,018 Service Management Jobs in the UK

UK based and requires relevant ERP implementation experience within the Utilities industry . *UMAX integrates CRM, billing, invoicing, cash collection, meter data, asset and service management modules in one solution, offering utilities the tools & processes for effective sales, increased customer contribution margins, reduced lead times and streamlined operations. … modules in the project and interact with other team members (Functional Solution Architect, Developers, Testers…) also collaborate closely with the Project Manage r and Service Delivery Consultants participate in the project progress meetings and proactively i dentify risk areas apply your expertise to deliver high quality consulting services to More ❯

Release Planning & Deployment: Help plan and manage release and deployment activities for projects and ongoing changes, making sure everything follows company policies and timelines. Service Acceptance: Create and manage acceptance criteria for new services, ensuring all necessary tests are completed successfully before going live. Risk Management & Communication: Track … any issues. Skills & Experience We're Looking For Experience developing and delivering release/cutover plans into production Knowledge and practical experience of IT Service Management, using ITIL and ISO 20000 frameworks. Experience working with 3rd party and Managed Service Providers. What’s In It For You More ❯

Release Planning & Deployment: Help plan and manage release and deployment activities for projects and ongoing changes, making sure everything follows company policies and timelines. Service Acceptance: Create and manage acceptance criteria for new services, ensuring all necessary tests are completed successfully before going live. Risk Management & Communication: Track … any issues. Skills & Experience We're Looking For Experience developing and delivering release/cutover plans into production Knowledge and practical experience of IT Service Management, using ITIL and ISO 20000 frameworks. Experience working with 3rd party and Managed Service Providers. What’s In It For You More ❯

also make sure that any issues are escalated to the right place and are resolved as quickly as possible. We provide a first-class service to the business and our customers. As our new Application Support Specialist, you'll have the opportunity to: Provide application support and act as … to ensure customers have the content they want when they want it. Proactively monitor the platform's performance and KPIs in line with our service level agreements, using our state-of-the-art tools. Be the point of contact for escalating issues when necessary. Expand your skills and knowledge … business. You'll have: Experience with dealing with incidents from a technical aspect. Knowledge of KPIs that indicate performance and customer experience. Experience with service management ticketing tools such as Service Now. The ability to balance multiple concurrent activities when incidents occur, to drive performance to ensure More ❯

difference to the education and research sectors. About the role: OpenAthens has the vision to become the world's most user-friendly information access management experience, helping academics, students, scientists and library patrons gain access to the knowledge they need to achieve great things. You will have the opportunity … code changes. Providing 3rd line support for advanced technical issues. Patching to maintain security and stability. Releasing new features into live service. Proactively supporting service management by maintaining and improving monitoring of all services. Maintaining and creating technical documentation for OpenAthens infrastructure and application architecture. Assisting with onboarding … new technologies into service where required. Coaching, mentoring and inspiring junior colleagues to help their growth. Keeping up to date with new technologies. Key Skills and Experience: You must have provable Java Development experience. You will have excellent communication and interpersonal skills and an ability to work effectively with More ❯

presence in the high-volume retail insurance sector, CDL has pioneered developments in aggregator, web, and telematics solutions, including connected home, enrichment, and self-service features. Our robust and innovative technologies enable our customers to succeed in the competitive UK insurance market. We foster a collaborative and creative culture … notes, and product enhancements, working closely with product, development, and support teams to create reference materials that clarify software features and functionality. Joining our Service Management department, you will have a strong customer focus and excellent communication skills. Your role involves creating and reviewing technical documentation for diverse … Office Ability to collaborate with customers, developers, and product owners Commitment to quality and producing high-standard user documentation Strong customer focus and deadline management Willingness to learn and develop professionally Aware of single-sourcing methodologies Additional beneficial skills: Experience with Technical Authoring tools like MadCap Flare or Adobe More ❯

AWS Certified Solutions Architect, Microsoft Azure Architect, RHCE, etc.). Experience with CI/CD pipelines and DevOps tooling. Familiarity with ITIL or other service management frameworks. More ❯

AWS Certified Solutions Architect, Microsoft Azure Architect, RHCE, etc.). Experience with CI/CD pipelines and DevOps tooling. Familiarity with ITIL or other service management frameworks. More ❯

AngularJS is a prerequisite, as is hands on experience of wider offerings including CSM, ITOM, SPM, and HRSD. Working within an industry leading IT Service Management consultancy you will be involved in a range of ServiceNow implementation projects, both working as part of a team and, when-required More ❯

AWS or Microsoft Azure). Experience managing and deriving requirements, establishing, and maintaining traceability between requirements and solution components. Knowledge of standard engineering and service management methodologies. Experience with database technologies such as MySQL, Oracle, or Amazon Redshift. Experience with tools like Power BI, Pentaho Business Analytics, ElasticSearch More ❯

interface control documents. Knowledge of BI and analytics tools like Power BI, Pentaho, ElasticSearch, Solr, or Apache Kafka. Solid experience with engineering methodologies and service management best practices. A proactive approach to problem-solving and collaboration, with the ability to work closely with technical and non-technical teams. More ❯

Desirable (Not required but a plus): Security certifications such as Microsoft SC-200, AZ-500 or similar. Knowledge of integrating security tools with Jira Service Management or similar ITSM tools for streamlined incident tracking. What we Offer Opportunities to work on cutting-edge security technologies and automation projects. More ❯

company for digital transformation across the most critical and resilient growth industries, including retail, consumer packaged goods, financial crime prevention, manufacturing, media, and IT service management. Since its founding in 2017, SymphonyAI today serves 1500+ Enterprise customers globally and has grown to 3,000 talented leaders, data scientists, and More ❯

Engineers to define the vision and technical direction of products, manage multiple deliveries, and take end-to-end ownership of products, including change and service management. Drive the development of new features, promote best engineering practices, and advocate for agile/lean delivery methodologies. Manage initiative-level budgets, ensure More ❯

optimise our Azure environment. Implementing continuous improvements to our guardrails and policies to deliver stable, resilient and secure cloud solutions. Ideal Candidate: Azure & M365 Management: Deploy, configure, and maintain Azure infrastructure (VMs, storage, networking, Entra ID, M365 services). Monitoring & Security: Implement monitoring, logging, and security best practices (Azure … of Azure IaaS, PaaS, SaaS, and networking (VNETs, VPNs, ExpressRoute). Proficiency in automation and scripting (PowerShell, Azure CLI, Terraform). Experience with endpoint management & security (Intune, Autopilot, Defender). Familiarity with DevOps tools (Azure DevOps, Git, CI/CD). Azure certifications (Azure Administrator, Solutions Architect) preferred. Knowledge … of ITIL service management is a plus. If role sounds of interest, do not hesitate to submit your CV More ❯

professional services resources to assist with specific customer needs as part of their technical transformation. Educate individual contributors on best practices regarding system administration, service administration, automation, and observability. Be subject to additional background checks and screening performed by the customer. What You'll Need: 4+ years of experience … designing and implementing technical systems and services. Intermediate understanding of DevOps processes and automation. Intermediate technical expertise in cloud and on-premise infrastructure management, application deployment and practical security methodology. Working proficiency with one or more of the tools in the HashiCorp product suite. Familiarity with security and compliance … cloud maturity and capability assessments, leading the design and implementation of cloud governance and operational processes, and developing cloud transformation roadmaps. Familiarity with cloud service providers and their offerings, common technical platforms, and shared service management at scale. The ability to speak to all levels of an More ❯

you will: Lead the Council’s digital and technology strategy, ensuring secure, user-centric, and efficient services Drive modernisation and transformation across ICT, architecture, service management, and data functions Deliver a forward-thinking roadmap that aligns with organisational goals and citizen needs Champion innovation, agile delivery, and better … use of data to improve outcomes Oversee digital risk governance, supplier partnerships, and service performance frameworks Act as a key advisor to the Executive Director and senior stakeholders What You’ll Bring Extensive leadership experience in digital and ICT within large, complex organisations A proven track record of delivering … major transformation and service improvement Strategic thinking, with the ability to align digital solutions to broader organisational outcomes Excellent stakeholder engagement and communication skills, including political acumen Expertise in ICT governance, architecture standards, and performance-driven service delivery Experience managing large budgets and motivating cross-functional teams If More ❯

services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries. Skills: ServiceNow - HR Service Management, Integration, Flow Designer HR Case management Workflow & Workflow designer Detail knowledge on Integrations – internal & external (methods, tables, staging etc) Glide record More ❯

number of new customers they are looking for a senior person to join the team. Your role will help integrate systems to deliver excellent service to clients. With the speed of growth, it is key that quality, stability, and scalability are key elements to everything we do. ESSENTIAL SKILLS … an Agile environment including using Continuous Integration At least 5 years of experience in a professional development capacity PREFERRED SKILLS: Knowledge of large data management Product development in a tech start-up or small fast-growing company DUTIES AND RESPONSIBILITIES You will be responsible for a greenfield project and … ownership of this. Participate in a small, experienced, energetic team on a rapid, agile-based development schedule. Work closely with clients, project leads, and service management teams to troubleshoot and diagnose issues Proactively identify application improvements and identify the best technical solution for implementation Perform peer reviews of More ❯

feed information into user stories for our engineering teams to build or adjust features and products to improve our product offerings and level of service to our customers. This is a technical role that will support the change and development processes of the platform teams. Key responsibilities As part … incidents and translating into product requirements (user stories, features, tasks) Provide support to Product Owners during the investigation of issues and problems Liaise with Service Management, support teams and Product Owners to quickly resolve problems and queries Help to define and communicate the vision for the team’s … logs when required and identifying bugs when they might appear during course of analysis Participating in Scrum meetings and product sprints Assist in the management of third-parties vendors for technical solutions and product solutions where required Assist in the co-ordination of software releases and monitoring post change More ❯

in the high-volume retail insurance sector. CDL has spearheaded developments in the aggregator, web, and telematics space, including connected home, enrichment, and self-service solutions. As a result, the company's robust and innovative technologies have enabled its customers to thrive in the highly competitive UK insurance marketplace. … enhancements. You will work closely with product, development, and support teams to create reference materials to help users understand features and functionality. Joining our Service Management department, you will have a strong customer focus and excellent communication skills. We seek a Junior Technical Author/Writer capable of … per annum. Benefits Hybrid working (2 days in the office at SK4 2HD) Flexible working arrangements Starting 25 days holiday, increasing to 30 with service Recognition as a top employer for nine consecutive years Training and development opportunities Career progression pathways Health and wellbeing programs Virtual activities, lunch and More ❯

and problem-solving skills to methodically handle investigation activities, identify issues, restore services as quickly as possible and maintain updated records. • Take ownership of Service Requests to fulfil these quickly and maintain up to date/accurate records. • Manage Change records relating to system, environment changes, and improvement initiatives … computer virtualisation technologies including Kubernetes and Docker. • Good experience of the AWS cloud platform. • Experience with Rest APIs and best practices. • Experience in using Service Management ticketing systems, such as Jira. • Understanding of repositories, specifically GITHub. • Understanding of file sharing technologies. • Basic GIT knowledge. • Basic database knowledge. • Knowledge … and self-motivated. • Legally able to work in the UK. Advantageous Experience/Skills • Experience in process automation technologies. • Experience in using Privileged Action Management tools, such as Delinea. • Experience around data governance. • Experience in applying and renewing certificates. What we can offer At Nephos we are committed to More ❯

and problem-solving skills to methodically handle investigation activities, identify issues, restore services as quickly as possible and maintain updated records. • Take ownership of Service Requests to fulfil these quickly and maintain up to date/accurate records. • Manage Change records relating to system, environment changes, and improvement initiatives … computer virtualisation technologies including Kubernetes and Docker. • Good experience of the AWS cloud platform. • Experience with Rest APIs and best practices. • Experience in using Service Management ticketing systems, such as Jira. • Understanding of repositories, specifically GITHub. • Understanding of file sharing technologies. • Basic GIT knowledge. • Basic database knowledge. • Knowledge … and self-motivated. • Legally able to work in the UK. Advantageous Experience/Skills • Experience in process automation technologies. • Experience in using Privileged Action Management tools, such as Delinea. • Experience around data governance. • Experience in applying and renewing certificates. What we can offer At Nephos we are committed to More ❯

Who we are looking for An IT Support Engineer who will install and configure hardware and software, acting as an escalation point to our Service Desk and working with our third line teams when required. As an experienced Engineer, you will provide support to the Business and work closely … device management. Networking experience including DNS and DHCP Configuration, TCP/IP, Networking Principles, VPN Troubleshooting and Firewall Basics Commercial experience working within a service management function. Technical ability to support and maintain hardware and peripheral devices. Experience of using an ITSM Tool for tracking, change, incident and … and maintaining Knowledgebase Articles (KBAs) and Technical Process Documentation. Deploying and Imaging end user computer hardware and deploying software packages. Identifying and contributing to Service Improvement opportunities. “By applying to us you are agreeing to share your Personal Data in accordance with our Recruitment Privacy Policy - http:// More ❯

your role will be to provide support for basic day to day Technical Support issues and quires.These will be raised via the NMBS IT Service Desk automated ticketing system web app, telephone calls or in person from other NMBS Team Members. You will also help with the installation and … your Level 3 IT qualification, delivered by our expert training team at Baltic Apprenticeships. What you will do: Provide Technical IT Support Utilize IT service Management Tools (ITSM) to log, track and resolve incidents as well as request efficiently Maintain LAN, WAN equipment for new & existing systems, including More ❯