ServiceNow CSM Developer (Contract) Hybrid: London HQ - 2 Days a Month Duration: 6 Months Initial + Potential Further Extensions Rate: £600 - £700 Inside IR35 (Via Umbrella) We are seeking an experienced ServiceNow CSM Developer. You will design and deliver scalable, secure, and high-performing solutions. In this role, you will … collaborate with clients, develop Service Portal components, and integrate them with various systems. Key Responsibilities: Develop and customise ServiceNow Service Portal pages, widgets, and components using HTML, CSS, JavaScript, and ServiceNow scripting. Extend portal functionality with ServiceNow APIs and integrations. Ensure responsive, user-friendly design and best practices. Work with … cross-functional teams to integrate the portal with ServiceNow modules and external systems. Conduct testing, troubleshoot issues, and support end users. Contribute to best practices, innovation, and technical problem-solving. Preferred Qualifications: ServiceNow certifications (CAD, CIS) Experience in CSM, ITSM, RESTful APIs, and custom Service Portal themes. Pleases send your More ❯
ServiceNow Technical Consultant - UK - Permanent - up to 90k + benefits DoE Are you a passionate ServiceNow expert looking to make a significant impact? We're seeking talented ServiceNow Technical Consultants to join our clients dynamic team, working remotely but you must be based in the UK and hold the relevant … Right to Work as no sponsorships are provided. As a key player, you'll be responsible for designing, implementing, and supporting ServiceNow solutions that streamline processes and drive digital transformation. Key Responsibilities: Design, develop, and implement ServiceNow solutions, including workflows, forms, scripts, and reports Troubleshoot and resolve technical issues related … to ServiceNow Configure and customize ServiceNow applications to meet business requirements Perform system upgrades and patches Collaborate with business stakeholders to understand their needs and translate them into technical solutions Provide technical guidance and support to end-users Stay up-to-date with the latest ServiceNow technologies and best practices More ❯
Our client, a global IT Consulting organization, are hiring a ServiceNow Presales Solution Consultant to join their team in London. The successful candidate will drive enterprise-wide transformations, manage relationships with C-level executives and create innovative solutions that elevate the digital experience. Responsibilities As the ServiceNow Presales Solution Consultant … you will lead sales and business development initiatives, uncovering new opportunities for ServiceNow solutions. Lead the pre-sales journey, from crafting proposals to negotiating contracts and securing sign-offs. Partner with sales teams to define and present ServiceNow solutions to potential clients. Serve as a trusted advisor to senior stakeholders … including C-suite executives and IT leaders. Build and maintain strong relationships with ServiceNow leadership and strategic partners for seamless collaboration. Collaborate with key business functions (e.g. HR, IT, customer service) to customize ServiceNow solutions for their specific needs. Stay up to date on market trends and ensure ServiceNow offerings More ❯
the migration of Jira and Confluence projects/spaces and users. Design and implement bespoke Jira projects to support business needs. Integrate Jira with ServiceNow for strategic incident management. Perform performance tuning and optimisation. Collaborate with users in an agile environment to understand and meet their needs. Essential Skills: Expert More ❯
platforms such as Workday, Salesforce, and Dynamics. Proficient in troubleshooting across Windows and macOS/iOS environments. Familiar with ITIL processes, service tools (e.g. ServiceNow), and scripting in PowerShell or Python. Excellent communication, organisational, and problem-solving capabilities. What’s on Offer: £300 per day (Inside IR35) Initial 6-month More ❯
platforms such as Workday, Salesforce, and Dynamics. Proficient in troubleshooting across Windows and macOS/iOS environments. Familiar with ITIL processes, service tools (e.g. ServiceNow), and scripting in PowerShell or Python. Excellent communication, organisational, and problem-solving capabilities. What’s on Offer: £300 per day (Inside IR35) Initial 6-month More ❯
ll need: Experience leading a busy, multi-region IT Service Desk Strong knowledge of Windows 10/11 , M365 , Active Directory , Azure AD , and ServiceNow ITIL Foundation (v4 preferred) Excellent comms + a calm, methodical approach to incidents Comfortable managing SLAs, KPIs, and working across departments You'll be the More ❯
london, south east england, United Kingdom Hybrid / WFH Options
Intec Select
platforms such as Workday, Salesforce, and Dynamics. Proficient in troubleshooting across Windows and macOS/iOS environments. Familiar with ITIL processes, service tools (e.g. ServiceNow), and scripting in PowerShell or Python. Excellent communication, organisational, and problem-solving capabilities. What’s on Offer: £300 per day (Inside IR35) Initial 6-month More ❯
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
G.Digital
ll need: Experience leading a busy, multi-region IT Service Desk Strong knowledge of Windows 10/11 , M365 , Active Directory , Azure AD , and ServiceNow ITIL Foundation (v4 preferred) Excellent comms + a calm, methodical approach to incidents Comfortable managing SLAs, KPIs, and working across departments 🛎 You'll be the More ❯
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
patching. Experience with MS Active Directory configuration and management. Monitoring using Grafana, Prometheus, Alert Manager and Node exporter. Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Active SC Clearance & NPVV3 is required for this role. Desired Skills/Experience: Expertise in provisioning infrastructure using Terraform and More ❯
market facing SaaS provider. ITIL V3 or V4 qualification, and professional Understanding of ITIL framework Proficiency in using service management software and tools (e.g., ServiceNow, BMS, etc.) Data driven, with the ability to create improvement programs from gathered data and measure and iterate for success. A bachelor’s degree in More ❯
market facing SaaS provider. ITIL V3 or V4 qualification, and professional Understanding of ITIL framework Proficiency in using service management software and tools (e.g., ServiceNow, BMS, etc.) Data driven, with the ability to create improvement programs from gathered data and measure and iterate for success. A bachelor’s degree in More ❯
management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices required) Excellent communication and customer-facing skills TO BE CONSIDERED: Please either apply through More ❯
management Strong incident and request handling to SLA standards Proven troubleshooting across desktop, telephony & conferencing Confident managing deployments and equipment rooms Solid experience with ServiceNow, hardware asset tracking, and reporting Driving license (travel between local offices required) Excellent communication and customer-facing skills TO BE CONSIDERED: Please either apply through More ❯
Nottingham, Nottinghamshire, United Kingdom Hybrid / WFH Options
Forsyth Barnes
capacity. ITIL v4 Expert certification or equivalent strongly preferred. Demonstrable success leading ITSM transformation and automation initiatives. Strong experience with enterprise ITSM platforms (e.g., ServiceNow, BMC Remedy). Excellent leadership, stakeholder engagement, and vendor management skills. Background working in complex, multinational businesses-retail sector experience is advantageous. Bachelor's or More ❯
improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability More ❯
improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability More ❯
Portsmouth, yorkshire and the humber, United Kingdom
Computappoint
improvement initiatives Requirements: Previous 1st Line IT support experience Strong customer service skills, ideally in a Contact Centre environment Experience using ticketing systems (preferably ServiceNow) and communication tools like Jabber, Webex, Microsoft Teams Familiarity with Outlook, Citrix, VPN, Virtual Desktop, and end-user troubleshooting Strong problem-solving skills and ability More ❯
agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance More ❯
agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance More ❯
agreed SLAs/OLAs · Responsible for overseeing the knowledge management process and related activities, including the capturing, sharing and accessibility of knowledge articles within ServiceNow SIAM-based Supplier Coordination: · Implement and manage the SIAM model to ensure cohesive end-to-end service delivery by overseeing vendor interdependencies and ensuring compliance More ❯
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯
Bristol, Almondsbury, Gloucestershire, United Kingdom
ARM
to other regional sites may be required Requirements: 4+ years' IT support experience in a corporate environment Strong working knowledge of ITSM practices and ServiceNow Excellent communication and customer service skills Valid UK driving licence essential Microsoft and ITIL certifications desirable This is a site-based role offering an immediate More ❯