376 to 400 of 486 ServiceNow Jobs in the UK

Transformation Analyst – ServiceNow/AI-Driven Digital Transformation Location: London (Hybrid) Employment Type: Full-Time About the Role Are you an experienced transformation consultant ready to lead strategic digital change? We’re seeking a Business Transformation Analyst with 3–5 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique … What You'll Do Strategic Analysis & Operating Model Design – Lead current-state assessments, identify improvement opportunities, and define future-state operating models. AI & Innovation Consulting – Explore the use of ServiceNow AI tools (e.g. Now Assist, Virtual Agent) and emerging tech to enhance efficiency and user experience. Agile Delivery Leadership – Work across delivery teams to plan sprints, prioritise features, and shape … challenges. Ideal Candidate Profile 3–5 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Transformation Analyst – ServiceNow/AI-Driven Digital Transformation Location: London (Hybrid) Employment Type: Full-Time About the Role Are you an experienced transformation consultant ready to lead strategic digital change? We’re seeking a Business Transformation Analyst with 3–5 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique … What You'll Do Strategic Analysis & Operating Model Design – Lead current-state assessments, identify improvement opportunities, and define future-state operating models. AI & Innovation Consulting – Explore the use of ServiceNow AI tools (e.g. Now Assist, Virtual Agent) and emerging tech to enhance efficiency and user experience. Agile Delivery Leadership – Work across delivery teams to plan sprints, prioritise features, and shape … challenges. Ideal Candidate Profile 3–5 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Transformation Analyst – ServiceNow/AI-Driven Digital Transformation Location: London (Hybrid) Employment Type: Full-Time About the Role Are you an experienced transformation consultant ready to lead strategic digital change? We’re seeking a Business Transformation Analyst with 3–5 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique … What You'll Do Strategic Analysis & Operating Model Design – Lead current-state assessments, identify improvement opportunities, and define future-state operating models. AI & Innovation Consulting – Explore the use of ServiceNow AI tools (e.g. Now Assist, Virtual Agent) and emerging tech to enhance efficiency and user experience. Agile Delivery Leadership – Work across delivery teams to plan sprints, prioritise features, and shape … challenges. Ideal Candidate Profile 3–5 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Transformation Analyst – ServiceNow/AI-Driven Digital Transformation Location: London (Hybrid) Employment Type: Full-Time About the Role Are you an experienced transformation consultant ready to lead strategic digital change? We’re seeking a Business Transformation Analyst with 3–5 years' experience in digital transformation, technology consulting, or SaaS delivery (ideally ServiceNow or similar platforms). This is a unique … What You'll Do Strategic Analysis & Operating Model Design – Lead current-state assessments, identify improvement opportunities, and define future-state operating models. AI & Innovation Consulting – Explore the use of ServiceNow AI tools (e.g. Now Assist, Virtual Agent) and emerging tech to enhance efficiency and user experience. Agile Delivery Leadership – Work across delivery teams to plan sprints, prioritise features, and shape … challenges. Ideal Candidate Profile 3–5 years of experience in transformation consulting, strategy, or digital delivery roles Proven experience supporting or leading enterprise transformation programmes Familiarity with SaaS platforms (ServiceNow strongly preferred), including exposure to tools like Now Assist or Virtual Agent Solid grasp of agile methodologies, product delivery cycles, and user story development Strong analytical and communication skills, with More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

Centre of Excellence’s reference architecture for Copilot and Agentic AI, supporting multi-tenant, multi-region deployments. b. Align CoPilot and adjacent AI frameworks (Google Vertex AI, AWS Bedrock, ServiceNow Agentforce) with HCLTech’s global transformation goals. 2. Executive & Client Advisory a. Advise C-suite and board-level stakeholders on CoPilot-driven business cases, ROI models, and adoption roadmaps. b. … steering committees to translate AI capabilities into strategic imperatives. 3. Vendor Ecosystem Leadership a. Forge strategic alliances with Microsoft CoPilot engineering, OpenAI research, Google Cloud AI, AWS AI, and ServiceNow teams. b. Influence product roadmaps by providing enterprise requirements and market insights. 4. Governance, Compliance & Risk a. Define and enforce governance frameworks covering data privacy (GDPR/UK GDPR), security … on expertise with Microsoft 365 CoPilot, Copilot Studio, Azure OpenAI Service, Cognitive Services, and Graph APIs. • Multi-Vendor Integration: Proven track record integrating Google Vertex AI, AWS Bedrock, and ServiceNow Agentforce into large-scale solutions. • Stakeholder Management: Exceptional executive presence, with experience advising public-sector and Fortune-level clients. • Governance & Compliance: Deep understanding of GDPR/UK GDPR, SOC2, ISO27001 More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

recovery techniques. Work within virtualised, MDM, and VPN environments to ensure secure and efficient connectivity. Utilise Microsoft SCCM for device management (advantageous). Log, track, and resolve tickets within ServiceNow, adhering to ITIL practices. Maintain accurate documentation and records of incidents, resolutions, and system changes. Provide clear, professional communication to end-users, ensuring exceptional customer experience. Manage workload independently while … software issues. Exposure to virtualisation, MDM, and VPN environments. Experience with Microsoft SCCM (advantageous). Knowledge of ITIL framework and prior experience in an ITIL-aligned environment. Proficiency in ServiceNow or similar ticketing systems. Excellent communication, interpersonal, and customer-facing skills. More ❯

self-service and automation solutions aligned to business goals. Analyse and optimise contact routing, workflows, and service processes in AWS Connect and/or similar platforms. Provide support for ServiceNow enhancements, configuration changes and best-practice ITSM process alignment. Monitor and analyse incident trends, service performance reporting, and improvement opportunities. Collaborate with development, engineering, and operational teams to ensure solutions … and adoption activities. Skills & Experience Required - Essential - Strong background in Customer Contact/Contact Centre operations or Technical Service Desk/IT Helpdesk - ideally both. Hands-on experience with ServiceNow (ITSM/workflow/incident management). Experience in self-service and automation solution design or delivery. Ability to map processes, identify pain points, and propose effective solutions. Strong communication More ❯

IT Service Design & Transition Lead | 6 month contract Outside IR35 ServiceNow, ITIL, M365, Visio, ITSM M365 stack service design re-engineering Senior Service Designer, Mapping, Cloud environments Liaising with technical and non-technical Stakeholders This global media business is seeking a Senior Service Designer with multiple service designs and transitions projects completed to reverse engineer their M365 stack working with … ServiceNow, ITIL, Visio. You will be familiar with Cloud and Hybrid environments and document the best practice service design and architect the solution for the business. You will have strong ServiceNow experience combined with M365 stack, ITIL, Visio and ITSM practices. This is an immediate requirement starting early November for initially 6 months and will be Outside of IR35. Please More ❯

UAT (User Acceptance Testing) activities for Workday modules, including Time/Absence, HCM, and Recruitment Act as the first point of contact for Workday positions and rehires, responding via ServiceNow Create custom reports for contingent and FTC employees with expiring contract end dates Develop new Job Profiles and upload Compensation Grades via EIB (Enterprise Interface Builder) into Workday Responsible for … systems implementation, data migration, and UAT testing Excellent customer service skills for end-user support Ability to act as a first point of contact for HR system issues via ServiceNow Knowledge of HR business processes and workflow analysis Ability to create custom reports, manage data audits, and perform data cleansing activities Experience uploading data via EIB and managing HR data More ❯

ensure decision-makers are equipped with accurate insights Collaborate with process owners to gather requirements and implement enhancements that elevate business capabilities Leverage agile tools and use platforms like ServiceNow and Jira to track progress, manage tasks and maintain visibility across dynamic workstreams Contribute to day-to-day system operations while identifying opportunities for continuous improvement in processes and reporting. … interpersonal skills with the ability to engage, influenceand build trust with stakeholders across Finance, IT and beyond Experience with Oracle Fusion is highly desirable, alongside comfort navigating platforms like ServiceNow, Jira and other finance systems Familiarity with Agile frameworks and an understanding of how finance processes integrate with technology to drive transformation A proactive self-starter who takes initiative, owns More ❯

CNAPP tools. Oversee vulnerability management processes and ensure timely remediation. Manage and maintain LogicMonitor for cloud platform monitoring Create and update logicmodules Configure alert rules and escalation chains Manage ServiceNow integration for incident handling Build and maintain dashboards Optimize alerting to prevent alert storms and missed alerts Provide support for ITHC coordination, access provisioning, and post-engagement resolution. Act as … KQL for log analysis Expertise in Defender for Cloud Deploy and manage Workbooks Configure Azure Policies for security posture Implement regulatory compliance templates Hands-on experience with LogicMonitor and ServiceNow integrations Proven ability to lead incident response and vulnerability remediation efforts Nice-to-Have Skills Familiarity with multi-cloud environments (AWS, GCP) Experience in coordinating ITHC assessments and managing audit More ❯

functional teams, ensuring it reflects evolving user needs, emerging technologies and best practice. Act as the central point of contact for AT requests, managing classification, triage, and reporting through ServiceNow and other IT service management tools, with a focus on responsiveness, empathy and user-centered support. Ensure timely and effective delivery of AT solutions-both hardware and software- aligned with … workplaces. (S/I) Proven experience managing or delivering assistive technology or accessibility services in a complex organisational setting. (S/I) Experience with IT service management tools (eg, ServiceNow) and managing service requests and reporting (S) Knowledge of reasonable adjustments, accessibility standards and testing, and relevant legislation and compliance frameworks (eg, WCAG, Equality Act 2010). (S/I More ❯

months and will be extended further Location: London Analyses and interprets data to identify trends, risks, and opportunities. Produces dashboards, reports and insights to support decision-making regarding the ServiceNow platform. Assists with configuration, validation and remediation activities to ensure data accuracy and compliance. ServiceNow background experience needed CSA certified - good to have More ❯

opportunity for you. Role Title: DevOps Engineer Work mode: Hybrid, 2 days WFO Contract duration: 6 months and will be extended further Location: London - Software Development - Implements and optimises ServiceNow Change Management workflows. - Integrates with DevOps pipelines, automates processes and ensures system stability and compliance with governance. - ServiceNow background experience needed - CSA certified - good to have If you are interested More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More ❯

Your new company Financial Advisory Service Provider Your new role A Level 1 Desktop Systems Administrator is currently being sought to join the technology team in the London office. This position is fully office-based. The ideal candidate will have More ❯