with log traversal tools such as Sumologic or Kibana, or via linux command line. Good knowledge in formal and practical production support model Experience with ITSM platforms like Jira, ServiceNow, etc. Excellent problem solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding More ❯
Service Lifecycle Quality incident and problem management Demonstrable passion for Service Excellence, with a strong customer focus Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships Project and Business Change Management experience Experience More ❯
phone call or email away from high quality support and service. We provide 1st and 2nd level support, monitoring, and event management within many different tools including Azure, AWS, ServiceNow, New Relic and many more. Youll work within shift groups covering 24 x 7 x 365 and will be responsible for support and service of Netcompany's customers. Key Responsibilities More ❯
Operating System. • Familiarity with JAMF/Apple device management, particularly macOS. • Basic knowledge of application packaging and deployment. • Administration skills in Intune and experience with ITSM tools (e.g., ServiceNow). • Understanding of Virtual Desktop environments. • Experience with scripting (e.g., PowerShell) or automation tools. Experience: • Minimum of [X years] of experience in End User Computing or technical support roles, with hands More ❯
transformation programme delivery Good understanding of agile and traditional SDLC delivery methods including experience using tools such as JIRA or DevOps. Understanding of modern technology such as process automation (ServiceNow, Pega) or cloud (Azure, AWS) how it's delivered and used within the context of financial firms Consulting and Leadership Excellent ability to visualise, present, describe and use complex information More ❯
ITIL Foundations, CE+) Experience working in Agile, knowledge of Jira, Jira Align, Miro, and related tools and principles Experience as a change management practitioner using industry best practices and ServiceNow tooling and workflows Must Haves Ability to drive adoption of secrets management best practices, primarily using HashiCorp Vault 3+ years’ experience of secrets management through large-scale implementations distributed globally More ❯
Management frameworks (especially ITIL), with hands-on experience in Service Request, Incident, and Change Management. Strong technical knowledge of infrastructure, applications, and networks, and expertise in ITSM platforms like ServiceNow, BMC Helix, or Jira Service Management, including catalogues, portals, workspaces, and automation. Proven ability to analyse and optimise service request processes using “shift-left” strategies and automation. Skilled in implementing More ❯
Operating System. Familiarity with JAMF/Apple device management, particularly macOS. Basic knowledge of application packaging and deployment. Administration skills in Intune and experience with ITSM tools (e.g., ServiceNow). Understanding of Virtual Desktop environments. Experience with scripting (e.g., PowerShell) or automation tools. Experience Minimum of [X years] of experience in End User Computing or technical support roles, with hands More ❯
London, England, United Kingdom Hybrid / WFH Options
Howden Group Holdings
M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯
City of London, England, United Kingdom Hybrid / WFH Options
Howden
M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of enterprise More ❯
will have: In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base. Experience with service management tools (e.g., ServiceNow or similar). Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders. Familiarity with Agile methodologies and continuous improvement practices. Ability to lead and More ❯
implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
London, England, United Kingdom Hybrid / WFH Options
Made Tech Limited
and advocating for governance, risk, and engagement processes to support continuous improvement. Manage change effectively to prevent scope creep and handle workflows using popular ticket management tools such as ServiceNow, Jira Service Desk, and Zendesk. Additionally, proficient in running and reporting on service transition plans for onboarding new services into a Managed Service team. Proven ability to coordinate knowledge management More ❯
Weybridge, England, United Kingdom Hybrid / WFH Options
Royal Caribbean International
Essential Duties and Responsibilities: Monitor assigned incident queue(s), update and action tickets as necessary (Break/Fix services) Desk side remediation of issues as they are assigned via ServiceNow queue, or via emergency support requests as directed. Support the implementation of new End user technologies. Monitor assigned SRM queue(s), update and action work orders as necessary (IMAC Services More ❯
transformation programme delivery Good understanding of agile and traditional SDLC delivery methods including experience using tools such as JIRA or DevOps. Understanding of modern technology such as process automation (ServiceNow, Pega) or cloud (Azure, AWS) how it’s delivered and used within the context of financial firms Consulting and Leadership Excellent ability to visualise, present, describe and use complex information More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at More ❯
Bristol, England, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown PLC
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at More ❯
Manchester, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: Vice President Remote Access Senior Engineer, Manchester Client: Avance Consulting Location: Manchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 26.06.2025 Expiry Date: 10.08.2025 Job More ❯
Application Support Analyst - up to £45k, Bristol Client: Rheinmetall BAE Systems Land Location: Bristol, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 884235d821d2 Job Views: 44 Posted: 24.06.2025 Job Description: WHAT WE ARE LOOKING FOR The More ❯
Getronics is a global leader in technology solutions with a team of over 4,000 colleagues in 22 centres, providing comprehensive end-to-end services across the globe. Our mission is to deliver and continually evolve reliable IT services and More ❯
Service Design Analyst Manchester, Cheltenham or London We’re offering an exciting opportunity to help shape and optimise the design of multiple managed security services delivered to a single, strategic client. As a key member of our growing team, you More ❯
Application Support Analyst - up to £45k, Telford Client: Rheinmetall BAE Systems Land Location: Telford, United Kingdom Job Category: Other EU work permit required: Yes Job Reference: 0de64809ab3c Job Views: 3 Posted: 02.06.2025 Expiry Date: 17.07.2025 Job Description: WHAT WE ARE More ❯
Join to apply for the Senior Application Support Analyst role at LSEG (London Stock Exchange Group) 2 weeks ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. ABOUT US: LSEG (London More ❯