51 to 75 of 284 ServiceNow Jobs in the UK

the certification Strong knowledge of Microsoft 365, Windows 10/11 and Active Directory Ability to troubleshoot and resolve desktop, network and application issues Familiarity with ticketing systems (e.g. ServiceNow, Freshdesk, Zendesk) Excellent problem-solving skills and a logical mindset Strong communication skills - ability to explain tech to non-tech people. As we work in schools you must be fluent More ❯

Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills Clear spoken English Organised Collaborative More ❯

Active Directory: creating and maintaining users Knowledge of Office 365 Knowledge of Microsoft Windows operating systems (up to Windows 11) Experience (Desirable) Previous IT support role Document management systems ServiceNow Network experience (LAN, WAN, Mobile) Capabilities & Personal Qualities Customer-first mindset Resilient under pressure Proactive and autonomous Level-headed Strong verbal and written communication skills Clear spoken English Organised Collaborative More ❯

in Agile/Scrum, SAFe, and traditional Waterfall methodologies. Expertise in eliciting, analysing, documenting, and managing business and technical requirements for IT systems. Familiarity with tools like Jira, Confluence, ServiceNow, Azure DevOps, MS Project, Visio, and business analysis frameworks. PMP, PRINCE2, or equivalent Project Management certification CBAP or PMI-PBA (Business Analysis) Certified Scrum Master (CSM) or SAFe Agilist Interviews More ❯

in Agile/Scrum, SAFe, and traditional Waterfall methodologies. Expertise in eliciting, analysing, documenting, and managing business and technical requirements for IT systems. Familiarity with tools like Jira, Confluence, ServiceNow, Azure DevOps, MS Project, Visio, and business analysis frameworks. PMP, PRINCE2, or equivalent Project Management certification CBAP or PMI-PBA (Business Analysis) Certified Scrum Master (CSM) or SAFe Agilist Interviews More ❯

enhance service stability. Qualifications Experience working in a Problem Management role within an ITIL-based Service Management environment. Knowledge of ITIL4 practices ITIL4 Foundation certification is desirable. Familiarity with ServiceNow Problem Management and other ITSM platforms. Strong analytical skills with the ability to interpret data, identify patterns, and produce actionable insights. Ability to collaborate effectively with technical teams, suppliers, and More ❯

of Microsoft 365 and Exchange management Solid understanding of networking principles and troubleshooting Strong expertise in supporting Windows 11 OS Strong expertise in supporting server infrastructure Prior experience of ServiceNow for incident and request management What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a More ❯

also be able to organise and manage their own workload Ability to work across different time zones and adapt to diverse cultural environments Desirable Exposure/knowledge of: Tanium ServiceNow ITSM ITIL V4 framework Administration of MacOS in an enterprise environment Microsoft intune/Endpoint Management Understanding of networking/infrastructure with CompTIA or similar qualification Company Info You may More ❯

managing teams of 15+ across shifts or geographies. Strong customer service ethos with a focus on operational excellence and continuous improvement. Experience with service management and ticketing systems (e.g., ServiceNow, ConnectWise, Freshservice). Excellent communication, stakeholder management, and problem-solving abilities. ITIL Intermediate/Practitioner certification or equivalent. Experience with ISO 27001 or other compliance frameworks. Background in integrating AI More ❯

understanding of Site Reliability Engineering (SRE) principles, including incident management, monitoring, alerting, and performance tuning. Strong knowledge of Software Development Lifecycle (SDLC) processes. Familiarity with incident management platforms like ServiceNow, PagerDuty, or similar tools. Excellent analytical and problem-solving abilities with a focus on delivering timely and effective solutions. Outstanding communication skills, capable of collaborating across diverse, cross-functional teams. More ❯

/KPIs Experience in reporting and analysing data to see trends Experience of asset and configuration management. Experience of availability and capacity management. Knowledge of Atlassian toolchains Knowledge of ServiceNow is an advantage Experience with log analytical systems is an advantage Experience of working with Agile and Scaled Agile deliveries What we do for you: At Leidos we are PASSIONATE More ❯

Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Blue Prism Developer - SC Cleared - Bristol (Hybrid) - £322.50 a day More ❯

Experience with Gov.Notify beneficial. Knowledge of relational databases Knowledge of network communication standards (eg. JMS, HTTP, SOAP, XML, XSD) Experience in using tools such as GIT/JIRA/ServiceNow & working in SCRUM/Agile framework Experience of working with SQL, JS, React or Angular desirable. Blue Prism Developer - SC Cleared - Bristol (Hybrid) - 322.50 a day More ❯

/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months’ contract with view to extend Rate: £130 - £145 per day IR35 More ❯

/Microsoft environment: Sharepoint Windows 10 Office 365 Active Directory Azure Experience supporting client facing software would be beneficial Triaging tickets and escalating to relevant teams where necessary Using ServiceNow ticketing system Excellent customer service skills Role details: Job role: 1st Line Support Job type: Contract Duration: 6 months' contract with view to extend Rate: £130 - £145 per day IR35 More ❯

and problem-solving skills. *Possess strong written and verbal communication skills. *Confident in constructively challenging the status quo and influencing stakeholders to achieve optimal outcomes. *Proficiency in ITSM tools, ServiceNow a plus. Senior IT Problem & Major Incident Manager In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first More ❯

Ability to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps, RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS Randstad Technologies Ltd is a leading specialist recruitment business for the More ❯

identify potential issues, and implement corrective actions as needed. Provide technical guidance and support to development teams. Prepare and present project status reports to stakeholders. Utilize tools such as ServiceNow, Confluence, and JIRA for project tracking and documentation. Your Profile Strong technical experience in Architecture, Design and Development. Strong technical background with expertise in Java, Python, Typescript, AWS, React JS More ❯

Ability to explain technical problems to nontechnical people Desirable Skills Knowledge Previous experience in Investment Banking environment would be a plus Spanish would be a plus Mandatory Skills : Python, ServiceNow Orchestrator, Azure Cognitive Services, GenAI - LLMOps, RPA - Microsoft Power Automate, Machine Learning - AIOPS, Deep Learning - AIOPS, Reinforcement Learning - AIOPS Randstad Technologies Ltd is a leading specialist recruitment business for the More ❯

as ITIL. Strong analytical and problem-solving skills, with attention to detail. Excellent communication and collaboration skills, able to work across multiple teams. Proficiency with tools such as Jira, ServiceNow, or Microsoft Office. Adaptable, organised, and able to manage priorities in a fast-paced environment. Apply today with your most up-to-date CV! BBBH34531 More ❯

. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯

. Hands-on experience in test planning, execution, and defect management . Familiarity with ITIL and project management practices. Skilled in Microsoft Office (Excel) and change tools (e.g., Jira, ServiceNow). Excellent analytical and problem-solving abilities. This fantastic opportunity to join a growing and collaborative PMO team , where you will work on work on impactful IT change initiatives within More ❯

specific to an airline industry, transportation sector. Your Responsibilities Integrate security practices and tools into the DevOps pipeline to ensure security is a continuous process. Perform IaC Automation and ServiceNow integrations to automate AWS Service catalogues. Contribute to security tooling, checklists, and automation efforts. Identify potential security threats and vulnerabilities during the design phase identify flaws in CI/CD More ❯

authentication, authorization bypass, input validation issues, cloud misconfigurations, AD misuse, etc. Perform internal/external network testing, AD enumeration, privilege escalation. Automate security testing where possible, integrating IaC and ServiceNow workflows. Simulate real-world attacks using the same techniques and tools as malicious actors. Produce detailed, actionable reports with executive summaries and technical findings. Collaborate with development, cloud, and infrastructure More ❯

to Service Users and internal stakeholders/suppliers, ensuring timely and effective resolution of issues and queries. Ticketing System Management : Efficiently manage and utilise ticketing systems like Remedy and ServiceNow to track, manage, and resolve support tickets. Technical Troubleshooting : Leverage advanced IT knowledge, particularly with incident/ticketing systems, to troubleshoot and resolve technical issues internally or via suppliers. Essential More ❯