Service Delivery Manager (SDM)- Restaurants (Open)
- Hiring Organisation
- NCR Voyix
- Location
- London Area, United Kingdom
Senior Manager (ESSM) Industry: Quick Service Restaurants (QSR) Position Summary The Service Delivery Manager (SDM) serves as the primary onsite operational representative for a strategic restaurant customer, ensuring the successful delivery of services, achievement of contractual commitments, and continuous improvement of the overall customer experience. … consistent execution. Act as the voice of the customer, ensuring business requirements and expectations are understood across internal teams. Support the ESSM in strategic account planning, service reviews, customer retention, and growth activities. Facilitate regular customer meetings, documenting actions, decisions, risks, and follow-up activities. Service Delivery & Operations ...