Suade's success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech. The customer support specialist is key on continuing providing a world-class customer service. Suade is delighted to be an equal opportunity employer. We have a diverse team with great values. All qualified applicants will … receive consideration for employment without bias. Job Summary The SupportEngineer will be responsible for providing high-quality technical support as well as Product support to our clients and internal teams. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a passion for helping customers. You will be the first point … of contact for all issues and will work closely with our engineering and product teams to ensure customer satisfaction. Responsibilities As part of the Customer Support Team, you will be an integral part of the client post-sale experience and you will: Be the first line of contact with our clients, solving their information queries and providing workarounds when More ❯
Redline has an extraordinary opportunity for a Contract Software Systems SupportEngineer based in Oxfordshire, with a specialist scientific company who are at the forefront of groundbreaking scientific experiments. This contract will not accept candidates operating via a PSC, therefore you will be required to work via an Umbrella company. This is a great opportunity to work with … board and help them make it a success. You will be responsible for finding faults, using their software system, within the installed control system. This will include providing operational support and analysis of the control systems and liaising with internal customers to development requirements, track progress and verify operation of control systems. Key skills required - Contract Software Systems SupportEngineer in Oxfordshire. Experience with: - Software able to remotely access control systems - Epics is preferred but not essential - PLCs - Motor controllers - Running diagnostics and analysis of control systems For more information or to apply for the Contract Software Systems SupportEngineer opportunity based in Oxfordshire, please contact Jack Kelly -/01582 878812/07961 158780 quoting More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Chameleon IT Solutions Limited
Hybrid Working - 2nd Line SupportEngineer Required Our prestigious London based client seeks an experienced 2nd Line SupportEngineer with the following must have skills and experience: Min of 3 years of commercial 1st- 2nd Line Support experience Support areas include computers, smart phones, telephony and audio/visual equipment. In addition to user … support, The IT Executive will be expected to carry out project and infrastructure work as required, as well as basic training/inductions of new users. The role is expected to comprise of 80% support/20% project work. Essential Skills Windows 10/11 Troubleshooting various desktop issues Windows Server 2008 R2/2012 R2/… Basic Apple Products Support Administration of Microsoft 365, SharePoint and Azure Active Directory Basic Networking (IP addressing/routing) Basic Security (Anti-Virus, Firewalls, Email Security) Audio Visual Support (Hybrid Meeting Rooms) Telephone system administration Desirable VMware Administration Advanced Networking (VLANs, ACLs, CLI) Advanced Security (CheckPoint Firewall, Endpoint, Email) Candidates must have excellent communication skills and be eligible More ❯
SupportEngineer, Sheffield, £25K-£30K doe Hours 9am-5pm Monday to Friday/Clean Driver's Licence essential Our client provides IT Services to their customers throughout the Sheffield area. They are looking for an experienced SupportEngineer, with a wide range of skills/experience, to join their small team. A can-do attitude and … own work load. This is a great opportunity to bring your experience and help shape and define the role. What You'll Do: Answering customer queries, telephone and remote support Customer projects Enhancements of internal applications This would include: PC upgrades Windows 10 to 11 Installations, server migrations, networking including cabling if small project, moving application on to SharePoint. … be good as they develop some of their own software What You'll Need: Essential Microsoft Server 2016 - present Active Directory Office 365 Exchange VMware Hyper-V Hardware Software Support PC Repairs Network Troubleshooting Router/Switch Support/Firewall support Remote troubleshooting Customer service Good telephone manner Self-starter Preferable MSP Experience SharePoint Draytek Router Switch More ❯
Warwick, Warwickshire, West Midlands, United Kingdom
Telent Technology Services Ltd
Technical SupportEngineer - Warwick - 4 on 4 off covering 7 days a week - rotational shift - days and nights Our Technology Teams at Telent are focused and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure and businesses across the country. Be prepared to jump right in when you join - to innovate and develop … and replacement of datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts whilst maintaining system operation. Provide both on-site and on-call support capacity for TPCMS with an ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues … the issue or assigning to internal staff (engineers) or external providers (such as suppliers of equipment) to resolution. Proactively engage with all members of the System Management Team to support a continuous improvement program for TPCMS and the service provided with the customer. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service More ❯
IT SupportEngineer Edinburgh/Hybrid - Salary up to £40,000 I am looking for an IT SupportEngineer for an Edinburgh based Managed Service Provider to deliver friendly, security-focused IT support to the business throughout Scotland. Benefits: Salary up to £40,000 30 day holiday allowance Private Health Insurance The Role: Provide 2nd … Line Support:Diagnose and resolve Tier-2 support tickets for desktops, laptops, servers, and mobile devices runningWindows 11, MacOS and Microsoft 365. Microsoft Entra/Azure AD Administration:Manage users, groups, access and support cloud identity issues (login problems, MFA setup, etc). Travel to client offices around Scotland as needed to resolve urgent issues, perform scheduled … systems (using tools like ConnectWise RMM) and remediate alerts e.g. patching computers, checking backups, ensuring security measures are in place. About You: Previous experience working in anMSP or IT support providerenvironment isessential. You understand the dynamics of supporting multiple businesses and can juggle varied technical tasks effectively. Strong hands-on experience withWindows 11, MacOSandMicrosoft 365administration (Exchange Online, SharePoint, Teams More ❯
Southend-On-Sea, Essex, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
IT SupportEngineer Southend-on-Sea, Essex (Hybrid) £25,000 - £30,000 DOE MSP Environment We're partnered with a progressive Managed Service Provider (MSP) in Southend-on-Sea who are looking for an IT SupportEngineer to join their growing team. This hybrid role offers the opportunity to work both remotely and on-site, providing … a mix of 1st and 2nd line helpdesk support as well as field-based support to a diverse client base. What you'll be doing: Delivering 1st & 2nd line technical support via the helpdesk and on client sites Troubleshooting and resolving hardware, software, and networking issues Supporting and maintaining client IT systems across a variety of environments … VPNs, routers & switches Some understanding of virtual machines (e.g. Hyper-V, VMware) Previous MSP experience (preferred but not essential) What we're looking for: Previous experience in an IT support/helpdesk role (1st & 2nd line) A proactive problem-solver with excellent communication skills Ability to work both independently and as part of a close-knit team Full UK More ❯
Leicester, Leicestershire, East Midlands, United Kingdom
Rise Technical Recruitment Limited
Technical SupportEngineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service … Engineer, Maintenance Engineer or similar with experience in lifting equipment or mechanical systems, looking to step away from the tools and into a technical office-based role, with long-term career progression and a better work-life balance? This is a rare and exciting opportunity to join a specialist company where you will play a key part in … technical support, problem solving, and project delivery, whilst progressing your career off the tools and into a technical path with clear scope for advancement. The company are a global manufacturer of lifting equipment, established for almost 8 decades and employing around 50 people in the UK. They are known for their strong reputation in the industry, delivering high-quality More ❯
Stonehouse, Gloucestershire, South West, United Kingdom
LM RECRUITMENT SOLUTIONS LTD
IT SupportEngineer - MSP £26000-£30000 Stonehouse - Office based - 37.5 hour week 26 days holiday + BH The Role Do you have a strong background in IT and telecoms support, with a talent for solving technical issues quickly and effectively? Are you confident working with cloud-based systems and delivering excellent service in a B2B environment? If … so, we have an exciting opportunity for you. Were looking for a dedicated Technical SupportEngineer to join our collaborative and friendly Support team. This is a varied and rewarding role where you will provide first-class support to customers using our wide range of products and services. You will be part of a busy support … role where you'll make a real impact on customer experience, we'd love to hear from you Key Responsibilities: Being a team player in a driven fast paced Support team. Liaising with our customers, partners, and suppliers via incoming phone calls, emails or through our ticketing system. Supporting customers with their software and hardware applications. Fault analysis, resolution More ❯
East Tilbury, Tilbury, Essex, England, United Kingdom
SER (Staffing) Ltd
Technical SupportEngineer – East Tilbury - £30,000 – Great Opportunity! Location: East Tilbury Salary: £26,000 - £30,000 Are you a driven and experienced Technical SupportEngineer with a background in Managed Service Providers? Do you enjoy variety, from remote troubleshooting to hands-on installations and fieldwork? If so, we want to hear from you! We’re … clients, with plenty of scope for career growth and technical development. Essential Experience: To be successful in this role, you’ll have: Minimum 3 years’ experience in a technical support role within an MSP environment Field/onsite experience – comfortable with installing, diagnosing, and troubleshooting hardware/software A full UK driving licence – this role includes client site visits … Technical Experience: We’re looking for someone confident across a broad range of tech, including: Windows Server (2016, 2019, 2022) administration Active Directory , DNS , DHCP Microsoft 365 configuration and support SharePoint migrations and adoption SQL Server administration and troubleshooting Windows 10/11 support and migrations Antivirus (preferably BitDefender ) Strong networking skills – Switch config, VLAN, VPN, RADIUS (UniFi More ❯
IT SupportEngineer (1st & 2nd Line) Newbury | £40,000 – £45,000 per year | Full-time About the Role We’re looking for a friendly, energetic, and customer-focused IT SupportEngineer to provide 1st and 2nd line support across hardware, software, and systems. This is a hands-on role where you’ll be a key … part of ensuring technology runs smoothly and efficiently for users both in-house and externally. What You’ll Do Provide 1st & 2nd line IT support for hardware and software issues Administer user accounts, emails, file servers, access, remote logins, Wi-Fi, and printers Support users via phone, email, and desk-side assistance Install, configure, and maintain IT hardware … user-friendly documentation Monitor and maintain systems, including routine updates and patches Manage network cabling, Wi-Fi, and switch configuration Liaise with suppliers and external organisations to resolve issues Support voice systems and purchase IT equipment when required About You We’d love to hear from you if you have: Previous IT support experience (1st/2nd line More ❯
Derby, Derbyshire, East Midlands, United Kingdom Hybrid / WFH Options
Syntax Consultancy Limited
IT SupportEngineer Derby (Hybrid) Permanent £28,000 - £32,000 (DOE) IT SupportEngineer needed for a permanent position based in Derby (Hybrid). Providing IT support to 2nd line level including problem diagnosis, trouble-shooting and fixes. A chance to join an established IT Managed Services business with a proven track record spanning … on your Birthday + Hybrid (1 day/week WFH) + Pension + Health Care + Training & Career Development + More. Key skills, experience + tasks will include: IT support experience to 2nd line level including IT trouble-shooting, diagnosis + resolution. Providing IT support across a range of customer IT environments including: Servers, Networks, IT Infrastructure, Desktops … IT qualification is preferred: MCP, MCSE, MCSA, CCNA, CCNP, ITIL, ITSM, CompTIA, Cyber Essentials (or similar). Experience of working for an IT Managed Service Provider (MSP), or IT Support businesses is advantageous. Full UK Driving Licence preferred. More ❯
IT SupportEngineer Southampton HQ 4 On, 4 Off Working Pattern We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations from the service desk team to … the company to obtain assistance with their IT issues. Be able to identify areas for improvement. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Knowledge, SKILLS and Experience required To be considered for the role … telephony systems and their network implications. To be proactive and pragmatic and extremely detail orientated. preferred SKILLS BUT NOT ESSENTIAL Understanding of ITIL processes and the provision of IT support services Microsoft Virtual Desktop Understanding of SQL Databases YOU SHOULD APPLY IF: You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and More ❯
Southampton, Hampshire, South East, United Kingdom Hybrid / WFH Options
Spectrum It Recruitment Limited
IT SupportEngineer Southampton HQ 4 On, 4 Off Working Pattern - Hybrid working upon completion of Induction. We are looking for an experienced IT SupportEngineer who will help support internal systems around telephony, Microsoft 360, and predominantly Windows Desktops. The company deliver software services to a number of retailers with the top level expectations … their IT issues. Be able to identify areas for improvement. Supporting Clients with IT Technical resolution. Supporting performance and other IT related issues when they are called into the support desk team. Answer telephone, web and email inquiries to faults and problems relating to the customers IT needs. Preferred Skills Understanding of ITIL processes and the provision of IT … support services Microsoft Virtual Desktop Understanding of SQL Databases Experience working with Bespoke software You Should Apply If :- You care deeply about applying technology and processes to deliver smarter solutions. You are a reliable and structured professional and excel in a flat team structure where trust and integrity is the key foundation for everything we do. You have worked More ❯
Microsoft SupportEngineer (DV Cleared) We are seeking a Microsoft SupportEngineer to provide comprehensive technical support across all security domains. This role is ideal for dependable L3/L4 professionals who are adept at problem-solving and are committed to delivering effective solutions. Contract Type: Contractor Rate: £750 per day inside IR35 Location: Corsham … related infrastructure within on-premises environments. Troubleshooting and Incident Resolution : Investigate, diagnose, and resolve complex technical issues across various Microsoft products including Skype, Exchange, and SharePoint. Security and Compliance : Support the deployment of security measures to protect the Microsoft product environment and ensure compliance with relevant regulations. Documentation and Knowledge Transfer : Create and maintain documentation for the Microsoft environment … and provide knowledge transfer to other support staff. Collaboration and Communication : Work with support teams, resolver groups, project managers, and stakeholders to ensure successful implementation and ongoing support of all Microsoft products, including Skype services. Required Skills & Qualifications: Expertise in Microsoft Products : Deep understanding of Skype for Business, Exchange, and SharePoint architecture, features, and functionality across multiple More ❯
Cambridge, Cambridgeshire, England, United Kingdom
Pure Resourcing Solutions
IT SupportEngineer – Projects & Infrastructure £40,000 – £45,000 On-site | Cambridge I’m pleased to be supporting a fast-growing and innovative organisation in the search for an experienced IT SupportEngineer to join their team in Cambridge. This is a broad and hands-on role combining 2nd and 3rd line support with infrastructure … also leading on the design and implementation of new systems and improvements, helping to evolve the IT estate as the business scales. Key Responsibilities Provide 2nd and 3rd line support across Microsoft 365, Windows, and desktop environments Lead the delivery of infrastructure and systems projects (e.g. M365, Teams, device management) Design, implement, and manage core Microsoft services – Exchange, SharePoint … Intune, Azure AD Troubleshoot and resolve complex support issues across hardware, software, and network Administer Group Policy, conditional access, MFA, device compliance and endpoint security Maintain and optimise virtual server environments (Hyper-V) and backups Support onboarding and offboarding processes, including device builds and user setup Work with the ITSM tool (ServiceNow or equivalent) to manage escalations and More ❯
Burntwood, Staffordshire, West Midlands, United Kingdom
CV Technical
Technical SupportEngineer Burntwood £37,000-40,000 Are you an engineer with a flair for problem-solving, technical drawings, and customer support? Our client is looking for a Technical SupportEngineer to join their growing team. This is a fantastic opportunity to play a key role in delivering high-quality manufactured products from … be doing: Preparing tool drawings using CAD software (AutoCAD/SolidWorks) and calculation methods for CNC cutting and press knives. Interpreting and creating detailed technical drawings. Providing hands-on support to contractors and customers on-site as needed. Supporting the Technical Supervisor with day-to-day operations, including responding to customer technical enquiries of varying complexity. Leading research and … in Engineering. Proficiency in AutoCAD or SolidWorks . Strong technical problem-solving skills with the ability to interpret and communicate technical specifications. A proactive approach with the confidence to support clients both in-house and on-site. What's on offer: A competitive salary package. The chance to work on exciting R&D projects. Career growth in a supportive More ❯
IT SupportEngineer Location: Basingstoke Salary: £26,000 + 4% pension I'm working with a client in Basingstoke who is looking to add an IT SupportEngineer to their team. This role will suit someone who enjoys hands-on IT support, working directly with users, and keeping systems and equipment running smoothly. The role … will involve: Providing user support via the service desk, both remotely and in person Issuing, repairing, and tracking IT equipment for starters and leavers Maintaining and updating Active Directory and M365 Monitoring backups and escalating issues when needed Troubleshooting hardware and software problems (laptops, PCs, printers, scanners, switches, browsers) Liaising with third-party suppliers for equipment repairs and support What they're looking for: Experience in IT support with strong troubleshooting skills Ability to communicate clearly with both technical and non-technical users Good knowledge of Active Directory, software deployment, and PC hardware Organised and proactive, with a calm approach under pressure A customer-focused mindset with a positive, can-do attitude What's on offer More ❯
IT SupportEngineer - Uxbridge - On-site/hybrid after 6 months- £35k with a guaranteed bonus. FryerMiles are delighted to be working with a leading Automation company to assist with their recruitment of an IT Support Engineer. Specific responsibilities include: Supporting problems with various Microsoft components Install IT Workstations across PC systems, laptops and operating systems Acting … Overseeing IT infrastructure and security for offices across the UK & Ireland End-to-end administration of Azure AD, Intune, Windows 11, and Office 365, with escalation to 3rd line support when required. Experience/Qualification: 1-2 years proven experience in a 2 nd Line support role or equivalent Degree/Bachelors in IT or Computer Science CompTIA … A+ or similar Networking experience Experienced in analysing complex data and presenting results Demonstrated ability to manage and execute projects efficiently Delivered technical support within a corporate IT setting Must hold a full driving licence IT SupportEngineer - Uxbridge - On-site/hybrid after 6months- £35k with a guaranteed bonus. More ❯
Role: IT SupportEngineer Rate: £18/hr (Inside IR35) Location: East London College-based Requirements: 35 hrs/week | Enhanced DBS required We're seeking an IT SupportEngineer to provide technical support across the College, covering both staff and students. You'll be working across PCs, Macs, Office 365, telephony and network systems … ensuring smooth day-to-day operations. Key Responsibilities: * Deliver 1st & 2nd line IT support, including Windows, Macs, printers, whiteboards/Smartboards, IP telephony, and Wi-Fi.* Log, manage, and resolve incidents, escalating when necessary.* Support and administer Office 365 and college printing systems.* Troubleshoot hardware and software issues, ensuring timely resolution.* Assist with software deployment and management (SCCM … Jamf Pro).* Cover the IT Service Desk and provide project support when required.* Maintain network patching and equipment moves to best practice standards. Requirements: * Minimum 4 years' hands-on IT support experience.* Strong skills in Windows 10, Office 365, PC hardware, IP telephony, and Smartboard support.* Excellent communication and customer service skills, with the ability to supportMore ❯
IT SupportEngineer Required to join an IT company based in Hampshire this role is paying £150-£200 per day (Inside IR35) Basingstoke - Onsite/Hybrid | 1-month rolling contract We're looking for an IT SupportEngineer to join on a rolling contract basis, providing BAU support across users, devices, and core systems. The … role Provide 1st/2nd line support via the service desk (remote and in person) Manage and resolve tickets within SLA, escalating where needed Build, configure, issue, and return IT equipment (laptops, PCs, printers, scanners) Update and maintain Active Directory and M365 accounts Support starter onboarding and leaver offboarding processes Monitor backups and asset management tools Liaise with … 3rd parties for equipment repair and licensing Skills needed Strong end-user support background, with experience in ticketing systems Good knowledge of Active Directory and Microsoft 365 Confident troubleshooting PC hardware and peripherals Clear communicator at both technical and non-technical levels Able to prioritise and work calmly under pressure *Rates depend on experience and client requirements More ❯
Interim SupportEngineer £150 per day (Inside IR35) 2-Month Contract Southampton, SO45 Overview We are seeking an experienced SupportEngineer with a strong technical foundation and exceptional customer service skills. The successful candidate will be responsible for providing first and second-line support across end-user devices, software, and infrastructure, ensuring high availability and … seamless service delivery. Key Responsibilities Provide Level 1/2 support across networks, domains, hardware, and software environments. Deliver end-user support for Windows 10/11 devices, applications, and peripherals. Troubleshoot and resolve incidents related to laptops, desktops, and mobile devices (including BlackBerry and iPhone). Build, configure, replace, and maintain EUC hardware components. Support data More ❯
Gloucester, Gloucestershire, England, United Kingdom Hybrid / WFH Options
Xact Placements Limited
Infrastructure SupportEngineer – Managed Service Provider Location: Hybrid (Home-based + weekly visits to Gloucestershire office) Salary: Competitive + Bonus + Benefits We’re working with a high-growth Managed Service Provider who are seeking a talented Infrastructure SupportEngineer to play a pivotal role in delivering best-in-class IT services to their client base. … This is an opportunity to join a forward-thinking business that’s redefining what “great support” looks like – combining technical excellence with a consultative, customer-first approach. The Opportunity You’ll act as the backbone of the IT support function, providing expert 2nd/3rd line support both remotely and on client sites. From advanced networking and More ❯
Stoke-On-Trent, Staffordshire, West Midlands, United Kingdom
iDPP
Desktop SupportEngineer 2-week contract Stoke-On-Trent Circa £220 per day inside IR35 About the Role: A large MSP client is looking for a proactive and customer-focused Desktop SupportEngineer to join their end client in Stoke-On-Trent for a 2 week contract. You will be the first point of contact for … technical support, helping staff with hardware, software, and network issues. Key Responsibilities: Provide hands-on technical support for desktops, laptops, printers, and mobile devices. Install, configure, and troubleshoot operating systems and software applications. Respond to and resolve helpdesk tickets in a timely manner. Support basic network connectivity issues. Escalate complex problems to senior engineers when needed. Skills More ❯
Cramlington, Northumberland, North East, United Kingdom
Central Employment Agency (North East) Limited
Technical SupportEngineer – Cramlington Role Overview An exciting opportunity has arisen for a Technical SupportEngineer to join a dynamic and growing team in Cramlington. This role is ideal for a self-driven and highly motivated individual with a passion for troubleshooting, digital technology, and providing exceptional customer support. You will be responsible for offering technical … assistance on a range of digital assisted living and connected care solutions, ensuring that customers receive prompt and effective support. Key Responsibilities Provide technical support to customers, responding to enquiries and resolving issues efficiently. Offer expert advice and guidance on digital and connected care solutions to both new and existing clients. Ensure all customer queries are handled within service … and problem-solving. Diagnose and resolve technical faults, escalating complex issues where necessary. Maintain accurate records of technical queries for quality assurance and reporting. Work collaboratively within the Technical Support Team to meet departmental objectives. Key Skills & Experience Previous experience in a technical support role is essential. Strong customer service skills, with a professional telephone manner, confidence, and More ❯