to many clients across the island of Ireland from a wide variety of sectors including schools, colleges, museums, manufacturing, engineering, and sports venues. We are seeking an experienced IT SupportEngineer to join our team and help us maintain and expand our technological infrastructure. The IT SupportEngineer will play a crucial role in deploying, managing … and maintaining our IT systems. It is a busy and varied environment with a mix of helpdesk and project work. You will provide system support and administration expertise to the Mount Charles User community; including support for Windows operating systems, laptops, desktops, mobile and tablet devices and a large deployment of EPOS tills across our estate. The IT … business needs) Rewards: 25 days' paid annual leave plus bank holidays Salary Exchange Pension Scheme Life Assurance Enhanced Maternity/Paternity/Adoption pay scheme Employee Assistance Program to support your health & wellbeing Pension Scheme Consultancy & advice Financial Education/Financial wellbeing advisory service Agile working Career Development and Training Programme The Role: Management of the Microsoft environment to More ❯
Desktop SupportEngineer - 5 days onsite - INSIDE IR35 We are working exclusively with one of the largest Financial Services companies in the world. We are looking for an experienced Desktop SupportEngineer to join a team responsible for supporting the local office. Key requirement: high-quality customer service, alongside technical expertise. Expected Technical Experience: Microsoft Windows More ❯
Belfast, Northern Ireland, United Kingdom About the job Senior IT SupportEngineer (Helpdesk/Field based) Summary of duties: Technical support helpdesk (east Belfast office/customer premises/from home) Ensure all support tickets are closed as quickly as possible to the satisfaction of the customer within the SLA On-site call outs only where … technology experience: Cisco and major firewall experience Minimum Requirements: VMware and equivalent Linux experience Hardware maintenance Web development using WordPress or Wix Preferred (but not required) experience: IT Helpdesk Engineer: 1 year COVID-19 precaution(s): Remote interview process Salary: £25,000.00 per year Additional leave Company events Company pension Discounted or free food Free or subsidised travel Life … Supplemental pay types: Performance bonus Ability to commute/relocate: Belfast: reliably commute or plan to relocate before starting work (required) Education: Diploma of Higher Education (required) Experience: IT support: 5 years (required) For more information or to submit an application email: info@recruitmentpartnershipireland.co.uk #J-18808-Ljbffr More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
VoiceWorks
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT SupportEngineer to join our multi-award-winning team. The Role At a Glance 1st Line IT SupportEngineer - Desktop, SaaS, Applications Location: Sheffield (S8)/Hybrid … Hours Per Week Culture: Embrace Innovation and Change Company: Award-winning SaaS company & leading provider of vending and coffee management software Pedigree: Award-winning for our products and services, Support, UK Market Leader, growing in EMEA. Role Purpose: Supporting, engaging, and managing clients' use of our vending management system to enhance their profitability and efficiency. Your Background/Skills … Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us We are SB Software. Our vending management software was created to make things Simply Better. From vending to office coffee, and micro markets, we aim to provide the best management systems to help our clients' businesses thrive. Over a decade, our growth More ❯
1st Line IT SupportEngineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT SupportEngineer - Desktop, SaaS, Applications role at SB Software Ltd 1st Line IT SupportEngineer - Desktop, SaaS, Applications Join to apply for the 1st Line IT SupportEngineer - Desktop, SaaS, Applications role at SB Software Ltd … estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT SupportEngineer to join our multi-award-winning team. The Role at a Glance: Sheffield (S8)/Hybrid 2 Fixed Days Per Week Full Time - Permanent 25 days holiday … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things More ❯
Harrogate, North Yorkshire, United Kingdom Hybrid / WFH Options
Kinect Recruitment Ltd
Kinect Recruitment is seeking a proactive and enthusiastic IT SupportEngineer to join a growing IT team based in Harrogate. This is an excellent opportunity for an early-career IT professional with at least 12 months of hands-on experience in IT support, helpdesk operations, or technical troubleshooting. You will play a key role in supporting day … on experience and development across a broad IT environment, with the opportunity to build on your existing skills and grow within the team. Key Responsibilities Provide first-line IT support for desktops, laptops, printers, and basic networking issues Log, manage, and resolve IT service tickets using an internal ticketing system Assist with new employee setups: hardware provisioning, software installation … user access, and onboarding Perform basic hardware installations, diagnostics, and repairs Support IT infrastructure tasks including network patching, cabling, backups, and system health checks Help maintain accurate IT documentation and inventory records Shadow senior engineers to gain exposure to IT security practices and infrastructure management Show interest in pursuing relevant IT certifications or further training Working Pattern Full-time More ❯
Social network you want to login/join with: Location: Bristol | Job Type: Contract | Industry: Cloud & Infrastructure | Job reference: BBBH400657_1742297822 | Posted: about 4 hours ago Desktop SupportEngineer Duration: 3 months with extension possible for 9 months Location: Bristol - initially 5 days a week, then 3 days onsite and 2 days remote Pay: Inside IR35 - Umbrella only … Role The Desktop Support Analyst provides second-line technical support to staff in a dynamic environment, resolving issues efficiently to ensure seamless service delivery. The role requires adaptability, technical expertise, and strong communication skills to support staff daily. Key Responsibilities Respond to escalated technical queries from the IT Service Desk, handling all IT incidents and service requests. … Provide support via phone, email, remote tools, and in person. Troubleshoot and resolve hardware, software, and network issues to minimize disruption. Collaborate with IT colleagues to improve processes and share knowledge. Maintain accurate records of incidents and resolutions. Qualifications and Experience Technical Skills Knowledge of ITSM tools, preferably ServiceNow. ITIL Foundation certification. Understanding of ISO27001. Experience with Citrix Desktop More ❯
Nottingham, England, United Kingdom Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: 3rd Line IT SupportEngineer, nottingham col-narrow-left Client: Location: nottingham, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 5 Posted: 16.06.2025 Expiry Date: 31.07.2025 col-wide Job Description: £50k - £55K + £5,460 Car Allowance + 5% Bonus + Benefits … Package. ? Hybrid Working - 4 Days a Week Onsite - North Nottinghamshire. *Must be Eligible to work in the UK. Leading dynamic manufacturing business requires an experienced 3rd Line IT Support Engineer. The role will suite a 3rd Line IT Support professional with broad experience covering End User Compute & the ability to troubleshoot Networking Incidents. *This is Business As Usual … BAU) - 3rd Line IT Support role. Role: Provide 3rd Line IT Support for an end user base of (x400 onsite end users & approximately 2,500 UK Wide) - The role sits within a 3rd Line IT Support team of - x6 3rd Line IT Support Engineers. Main bulk of the role will focus on supporting End User Compute More ❯
and more exclusive features. Direct message the job poster from iO Associates - UK/EU Over 5 years of experience placing talent with exciting IT & Engineering opportunities. 2nd Line SupportEngineer - Up to £30,000 + Benefits Location: Newcastle-under-Lyme Office: 4 days per week | Full-Time | Permanent Are you a capable and motivated 2nd Line Engineer … variety of technologies, this could be the ideal next step in your career. iO Associates has partnered with forward-thinking and growing IT services provider, is expanding its technical support team. With a strong focus on delivering excellent service, they're looking for someone dependable and skilled to help maintain high service standards and support their broad client … base. Your Key Responsibilities: Providing remote and onsite support to a wide range of clients Responding to service desk tickets and calls in a timely manner Installing, configuring, and supporting client infrastructure (hardware/software) Maintaining and supporting Windows Servers, Microsoft 365, Exchange, SharePoint, and Azure Troubleshooting and managing Active Directory, Intune, and PowerShell tasks Supporting virtualization technologies such More ❯
ProPursuit is searching for an experienced level 2 tech to join an Essex based business IT support & consultancy client of ours. The role will allow fully remote working, however commuting to client offices for onsite tasks will be required on occasion. Travel will typically be across Essex, but occasionally further afield. Candidate will work with end users to troubleshoot … tickets to resolution, design systems to meet customer requirements, and assist with onsite installations. Your profile: Experienced in setup and support of Microsoft 365 services (Intune, Sharepoint, AAD, Exchange, Teams) Experienced with Windows 10/11, Microsoft Office Experience configuring and troubleshooting networks - TCP/IP, Switches, Routers, WiFi, LAN/WAN/VLANs - predominately Ubiquiti but supportMore ❯
Join to apply for the IT SupportEngineer (Urgent) role at InterQuest Group . A leading financial services organisation is seeking a Desktop Support Analyst to join their London-based team. This role offers an exciting opportunity to work in a dynamic, high-performing environment, providing hands-on support across a wide range of technologies. You … will support approximately 100 users across multiple offices, handling 1st and 2nd line support tasks with exposure to 3rd line support. The role covers desktop and network support, cloud platforms, and endpoint management. Key Responsibilities Provide daily support for desktops, networks, telephony, video conferencing, and mobile devices Monitor and maintain local IT infrastructure, including backups, storage … and virtualisation Support cloud and collaboration tools: Azure, Microsoft 365, Citrix, Intune, Teams/Zoom Administer mobile devices via MS Intune & Endpoint Produce clear documentation and follow IT procedures Liaise confidently with staff and external partners at all levels Skills & Experience 3+ years in IT support roles (1st/2nd line), ideally within financial services or a corporate More ❯
and Digital talent across the UK Central Employment is working with a growing Managed Service provider to the North East SME sector, as they look to expand their internal support team, with the appointment of a Technical Support Engineer. Onsite role in Middlesbrough, to £28,000 DOE This role will involve a large amount of project implementation working … directly with the Project Delivery Manager and as such will use planning and network design. Key duties of the Technical SupportEngineer: Provide remote & onsite technical support Ensure all support tickets are logged in our CRM system with regular progress notes Keep the customer regularly updated with issue resolution progress Work in collaboration with colleagues on … Efficient time keeping Ability to prioritise work Ability to work under pressure Flexible approach to working outside of normal office hours if required Minimum of three years in technical support – 2nd line ideally Full Clean UK driving license Technical experience required: Microsoft Windows 10/11 operating systems Microsoft Windows Server 2012, 2016, 2019, 2022 operating systems Experience in More ❯
Our client, a leading technology company, is seeking a 1st & 2nd SupportEngineer . Some travel will be required; candidates must hold a valid UK Driving Licence. Responsibilities: Provide 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate more complex issues to senior More ❯
We are currently looking to recruit an IT Systems Infrastructure Engineer to help develop, maintain, support and secure the infrastructure services and processes for Gardners internal IT in the UK and managed IT services for other subsidiaries of The Little Group (TLG) globally.We are looking for enthusiastic new members of staff to work with and enhance the current … international retailers via shippers from a stock of over 640,000 different titles. The IT Systems Department comprises around 12 staff. The main role of the department is the support and development of the company’s internal infrastructure. The company operates a multi-server network using VMWare & Microsoft operating systems with over 500 PC workstations. There are also automated … conveyor systems, IP telephone system, ethernet networks, wireless networks, and various other electronic/mechanical systems. Key Responsibilities The support and development of internal computer and other technical systems including, but not limited to: Management of Microsoft Windows desktop operating systems utilising: Active Directory and Group Policy SCCM & PowerShell scripting Management of Windows servers and VMWare environments. Supporting Microsoft More ❯
Join to apply for the IT SupportEngineer role at Law Business Research . Get AI-powered advice on this job and more exclusive features. Why LBR? An amazing market position, enviable growth, collaboration, and wonderful people are just some of the reasons to further your career with Law Business Research. Our culture is shaped by our core … workload Interacting with staff at all levels Supporting a busy medium-sized business with offices in London, Hong Kong, and the US 2 to 3 years of first-line support experience on Windows Skills, Knowledge, and Expertise Providing front-line support via calls and emails Logging issues and updating users Working with third-party suppliers and escalating issues … on Microsoft and third-party products Supported applications include MS 365, SharePoint, Windows 10/11, Active Directory, Azure, MS Edge/Chrome, File Servers, Exchange, Teams Basic printing support Providing support across multiple regions Desirable: CompTIA A+, Network+, Windows or MS 365, CCNA qualifications Benefits Our people are our most valuable asset. We offer a wide range More ❯
We are looking for a proactive and personable with previous experience in IT Help Desk Support to join our dynamic team. This role supports the IT needs of our UK and European operations, ensuring that all systems are functional, secure, and optimised for performance. You will be the go-to person for technical issues, offering first- and second-line … support both remotely and in person. Requirements Key Responsibilities Provide first and second-line technical support for hardware, software, network, and system issues Troubleshoot and resolve IT problems efficiently, with a strong emphasis on customer service and a "can-do" attitude Act as the IT representative across all bases UK/FR/BE/NL - primarily based … in the UK Travel to and support four operational sites across mainland Europe (approx. once per month or as required) Escalate unresolved issues appropriately and follow up on ticket resolution Maintain IT asset inventory and perform routine maintenance and upgrades Assist with onboarding/offboarding employees, including configuring devices and access permissions Collaborate with central IT teams and local More ❯
Sheffield, England, United Kingdom Hybrid / WFH Options
Recruitment Revolution
estates of vending and coffee machines, as well as micro markets, through our extensive/powerful vending management systems. We have an exciting opportunity for an SaaS/IT SupportEngineer to join our multi-award-winning team. The Role at a Glance: 1st Line IT SupportEngineer - Desktop, SaaS, Applications Sheffield (S8)/Hybrid … EMEA. Role Purpose: Supporting, engaging and managing clients use of our vending management system to make them more profitable and efficient Your Background/Skills: Customer Service, First Line Support, Excellent Communication, Software Testing, Software Support, Client Management. More About Us: We are SB Software. Our vending management software was created right from the outset to make things … we serve the whole of the British Isles, while still continuing to grow apace, as new clients choose to join up. A typical week as a 1st Line IT SupportEngineer: + Effectively responding to first-line support queries from customers using the company’s software via phone call and email + Providing an accurate, efficient and More ❯
Horsham, England, United Kingdom Hybrid / WFH Options
Benchmark Capital
IT SupportEngineer Location: Horsham, West Sussex (Hybrid Working Available) Type: Full-Time | Permanent Salary: Competitive, based on experience About Us Benchmark is one of the UK’s leading financial planning businesses, aiming to help our clients realise aspirations and achieve peace of mind. We do this through our unique business model which provides supports to over … across our employed, self-employed and independent segments. The solutions are award-winning, enabled by proprietary technology covering regulatory, platform and investment services, all of which are designed to support advisers at every step of their journey – from starting their career, improving how they run productively and effectively, to accelerating its growth and ultimately thinking about succession planning. We … having a focussed business model with clear accountability with the benefits of being part of one of the UK’s largest financial services businesses. The Role As an IT SupportEngineer, you’ll be the first point of contact for technical support across the business. You’ll play a key role in maintaining our IT infrastructure, resolving More ❯
Sr. Technical SupportEngineer, Focused Services Sr. Technical SupportEngineer, Focused Services Get AI-powered advice on this job and more exclusive features. Our Mission At Palo Alto Networks everything starts and ends with our mission: Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting … eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! Job Description Your Impact Provide designated technical support to customers as outlined by the statement of work and industry best practices Respond to user-reported issues in adherence to established Service Level Agreements Triage customer reported issues and … Experience with scripting including Python, JSON, YAML, and Bash - plus 3-5 years of relevant experience with strong communication and customer service skills Additional Information The Team Our technical support team is critical to our success and mission. As part of this team, you enable customer success by providing support to clients after they have purchased our products. More ❯
Happy New Year, happy new job! Join Our Team as a Technical SupportEngineer (Tier 3) Are you passionate about technology and love solving complex IT challenges? Do you enjoy mentoring others while delivering top-notch support? If yes, Techys2u is the place for you! Who We Are Why Join Us? Thriving Team Culture Customer Excellence Continuous … Learning Feedback-Friendly Environment Career Growth Opportunities Main Responsibilities As a Technical SupportEngineer , you'll tackle a variety of exciting challenges and projects, keeping our customers and team at the forefront of IT innovation. Your key responsibilities will include: Driving Customer Change Projects Technical Problem Solving Mentorship and Collaboration On-the-Job Training Customer Service Excellence SLA … complex IT challenges and is ready to bring their expertise to the table. To excel in this role, you should possess: Technical Experience: At least 5 years in Technical Support, preferably in an MSP, IT consultancy, or as head of internal IT for a business with 100+ users and a mix of on-premises and cloud setups. Proven expertise More ❯
Job Description: Technical SupportEngineer Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join - to innovate and develop networks and systems for millions. The work is complex, but the reward is … do: Configure and replace datacentre equipment such as Cisco and Juniper firewalls, Cisco switches, Cisco and Dell server hosts while maintaining system operation. Provide on-site and on-call support for TPCMS, with the ability to travel throughout the UK. Proactively monitor the availability, performance, and security of TPCMS as part of a 24x7 team. Address TPCMS issues by … resolving them or assigning to internal staff or external providers for resolution. Engage with the System Management Team to support continuous improvement of TPCMS and customer service. Ensure all Service Level Agreement targets are exceeded. Support the transition of the TPCMS service by assisting in development and training of individuals. Who you are: This role is ideal for More ❯
Location: Based in Stanmore/Berkshire - onsite Salary: £32,868 - £36,519 per annum, depending on experience. Job Level: 5B We're seeking an experienced 2nd LineIT SupportEngineer to workaspartofateamin providing 1st and 2nd lineremoteandon-site supporttotheservicesacrossLondon and a site in Berkshire.TheidealcandidatewillhaveextensiveexperienceinWindowsServerandDesktopfocusedITsupport. The position will be responsible for resolving day-to-day IT issues, maintaining, monitoring and … provide rapid solutions, workingflexiblyinresolvingandfurtherinvestigatingpossibleescalations. About Norwood: Founded in 1795, Norwood is the oldest Jewish charity in the UK, and has been privileged to receive Royal Patronage since 1815. We support and empower neurodiverse children and their families and people with neurodevelopmental disabilities to live their best lives. Norwood works with local authorities, to deliver wide-ranging services including residential … and supported living accommodation and short-breaks facilities, as well as a range of support groups aimed at the whole family, not just the individual. Main duties and responsibilities: Managingandmaintainingcomputerhardwareandsoftwareissuesfromloggingtoresolution,toensurehighlevelsofavailabilityofthesupportedbusiness applications. Liaisinginternallyandexternallywithtechnicalsupportcompaniesandsuppliersandworkingalongsidethe IT Manager and Application Support team, the role of 2nd Line IT Support Engineerwillinvolvethe followingtasks: UsingtheHelpdeskticketloggingsystemtofacilitateDesktop/RemoteSupport. LiaisingwithSupportCompanies to get issues fixed. Configuring More ❯
Sr. Technical SupportEngineer, Focused Services Cortex XSIAM (Security Clearance Requested), London Location: London, United Kingdom Job Category: Other EU work permit required: Yes Job Description: Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each … to creating an environment where we all feel included. Your Career We are looking for a highly motivated and customer-focused professional. As part of the global Cortex XSIAM support team, you will serve our customer base by providing technical support, answering incoming support inquiries, and managing escalations, phone calls, and emails in an effective, efficient, and … debug broad, complex, and unique environments with mixed applications and protocols Experience with Windows OS, MacOS, and Linux based applications (Installation, troubleshooting, Debugging) 4+ years of experience as a SupportEngineer Fundamental understanding of Kubernetes, GCP, and AWS for troubleshooting cloud agent deployment and data extraction. Excellent written and verbal communication skills Strong customer advocacy skills and experience More ❯
Social network you want to login/join with: Job Description: Job Title: EUC IT Desktop Support Technician Job Type & Location: Onsite | 5 days a week (40 hrs/week) | Range Road, Witney OX29 0YL Job Requirements: Technical Skills: Minimum 3 years of experience providing IT Infrastructure support, including troubleshooting hardware, software, and OS issues, ensuring compliance with … Basic knowledge of LAN and WAN setups. Ability to perform hands-on activities at sites. Ability to lift/move equipment up to 50 lbs. Expertise in desk-side support and PC repair, with basic administration of Windows, Mac, or Linux OS. Knowledge of TCP/IP, DNS, DHCP, VPN, and RDP. Support for peripherals and networking hardware More ❯
Job Description: Job Title: EUC IT Desktop Support Technician Job Type & Location: Onsite || 5 days a week (40 hrs/week) || Northampton, UK Job Requirements: Technical Skills Minimum 3 years of experience providing IT Infrastructure field support, including troubleshooting hardware, software, and operating system issues, ensuring compliance with hardware warranty and security requirements. Experience in installing, troubleshooting, and … WAN setups and concepts. Ability to perform hands-on activities under instruction at sites. Ability to lift/move equipment weighing up to 50 lbs. Expertise in desk-side support and PC break/fix, including basic administration of Windows, Mac, and Linux OS (preferred). Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP. SupportMore ❯