251 to 275 of 474 Support Engineer Jobs in the UK

Role Summary We are looking for a Senior AWS Support Engineer to join our global support team. This role is ideal for someone with a strong background in technical support or service desk environments who is ready to take on a more strategic and hands-on role in managing and resolving complex AWS-related issues. You … will be the go-to expert for escalated support cases, ensuring that customer issues are progressing efficiently and effectively. You’ll also play a key role in improving our support processes to reduce recurring issues and enhance customer satisfaction. Location: Remote, UK. Key Duties and Responsibilities Working in close collaboration with the Global Support Manager and wider … role include, but not limited to, the following: Stay up-to-date with the latest AWS technologies and best practices, and share knowledge with the team. Monitor and Manage Support Cases : Oversee incoming AWS-related support issues from Level 1 and Level 2 agents, ensuring they are progressing efficiently and escalated only when necessary. Reduce Escalations to AWS More ❯

Production Support Engineer At GPL Technologies, our mission is to provide powerful, reliable, and innovative technology services and leadership to creative companies by combining specialized industry expertise with excellence in engineering. We are a rapidly growing technology services firm that cater to some of Hollywood's most notable movie studios, gaming companies, visual effects houses, and advertising firms. … elite team of technology specialists focused on empowering creatives to achieve their vision without worrying about managing technology. Job Summary We are seeking a highly skilled and experienced Production Support Engineerto provide hands-on technical support across multiple studio locations in the UK. The successful candidate will play a critical role in ensuring smooth day-to-day operations … requires regular travel to multiple site locations. Responsibilities Serve as the primary on-site technical point of contact for studio employees and production teams. Deliver high-quality, timely technical support for all user-facing issues, with a focus on minimizing downtime in active productions. Proactively troubleshoot, diagnose, and resolve issues involving macOS, Windows, and Linux systems. Support and More ❯

We are currently looking for a highly customer-focused and enthusiastic Desktop Support Engineer, with a genuine interest in solving IT issues, to support our client. The employee will need to work from the office in Basildon. This is a full-time, position working a 37.5-hour week Monday Friday. The ideal candidate will be required to … SC Security Clearance. The successful candidate should be technically competent, have good communication skills, be ready to learn, & thrive in a fast-paced regulated environment. The successful candidate will support desktops and connected devices in office areas, as well as support various pieces of infrastructure including network printers, & network hardware & server hardware in a Hands & Eyes manner. Responsibilities … Working on behalf of DXC Technology. Providing a wide range of Deskside support to end users in office environments Work to resolve issues accurately and efficiently, within set targets and in a professional manner Maintain a dedicated commitment to service quality & customer experience Take ownership of tickets escalated from the service desk & other teams, handling them appropriately Work comfortably More ❯

Technical Support Engineer (Mechanical/Lifting Equipment) £32,000 - £38,000 + Career Progression + Excellent Work Life Balance + Further Training + 34 Days Holiday + Enhanced Pension + 3x Life Insurance + Private Sick Pay Office Based, commutable from Loughborough, Leicester, Nottingham, Derby, Coalville, Melton Mowbray, and surrounding areas Are you a Mechanical Engineer, Service … Engineer, Maintenance Engineer or similar with experience in lifting equipment or mechanical systems, looking to step away from the tools and into a technical office-based role, with long-term career progression and a better work-life balance? This is a rare and exciting opportunity to join a specialist company where you will play a key part in … technical support, problem solving, and project delivery, whilst progressing your career off the tools and into a technical path with clear scope for advancement. The company are a global manufacturer of lifting equipment, established for almost 8 decades and employing around 50 people in the UK. They are known for their strong reputation in the industry, delivering high-quality More ❯

enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Mobile Support Engineer, you will respond and resolve support calls allocated to the mobile support team and will perform installations, configuration, operations, and maintenance of business critical systems … across multiple sites. As such, you will be: Ensuring that all support calls are managed consistently (courteously, clearly, helpfully) according to agreed standards and appropriately agreed business impact and priority assigned Provide excellent customer experience, both verbal and within toolset is paramount in all activities and is continually improved Ensures that Business Critical tickets are handled appropriately and are … escalated to the appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site More ❯

enables us to make over 10,500 daily deliveries of our own chilled and frozen produce and that of third parties. What you'll be doing: As an Mobile Support Engineer, you will respond and resolve support calls allocated to the mobile support team and will perform installations, configuration, operations, and maintenance of business critical systems … across multiple sites. As such, you will be: Ensuring that all support calls are managed consistently (courteously, clearly, helpfully) according to agreed standards and appropriately agreed business impact and priority assigned Provide excellent customer experience, both verbal and within toolset is paramount in all activities and is continually improved Ensures that Business Critical tickets are handled appropriately and are … escalated to the appropriate escalation groups Identifies articles that can be published to end users and service desk, to support user self service/and first line resolution of support calls Conduct root cause analysis to identify corrective actions to prevent repeat issues and re-work with support teams, business and partners Build working relationships with site More ❯

Microsoft Support Engineer Up to £38,000 + on call allowance Remote Key Responsibilities Deliver BAU support and maintenance across customer environments. Contribute to service improvement initiatives alongside other engineers and Technical Leads. Assist with solution development based on designs and documentation provided by Technical Leads, Architects, and Delivery Managers. Actively maintain and work towards technical certifications More ❯

Project Support Engineer – Communications Office Location: Redditch, Worcestershire Job Type : Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This … is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This … within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configuration management of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/IMPACT/RCA). Support customer demonstrations, trials, and More ❯

Project Support Engineer – Communications Office Location : Redditch, Worcestershire Job Type: Full-Time- Permanent Travel: up to 50% (UK & EU)- (no more than 2 weeks in a month) Salary: Competitive (Dependent on experience) About the Role We are looking for a technically minded and collaborative individual to join our Communications business unit as a Project Support Engineer. This … is a hands-on role where you will support the delivery of complex networking and communications projects, with a particular focus on Wave Relay MANET technology and hardware. Working alongside our Business Development, Project Management, and Engineering teams, you will play a vital role in ensuring project success through technical support, asset management, and direct customer engagement. This … within the UK defence sector. What you will be doing Manage and baseline customer equipment fleets. Perform health checks and configuration management of Wave Relay hardware. Respond to technical support queries and resolve help desk tickets. Maintain the customer’s technical reference system. Create and maintain documentation (SWOT/IMPACT/RCA). Support customer demonstrations, trials, and More ❯

Job Title: 2nd Line IT Support Engineer Location: Lincoln Salary: Up to £35,000 + benefits Are you an experienced 2nd Line IT Engineer looking to take the next step in your career? We're working with a growing IT services provider in Lincoln that is looking for a skilled and customer-focused engineer to join … technologies, making this the perfect role for someone who enjoys variety and problem-solving in a fast-paced environment. Key Responsibilities Act as an escalation point for 1st Line support, resolving more complex technical issues. Provide remote and on-site support across client systems, ensuring minimal downtime. Administer and support Microsoft 365, Windows Server, and Active Directory … environments. Configure and maintain desktops, laptops, printers, and peripherals. Troubleshoot and support networking technologies, including routers, switches, VPNs, and firewalls. Assist with client IT projects such as cloud migrations, infrastructure upgrades, and new system implementations. Maintain accurate documentation of incidents, changes, and client environments. Deliver excellent customer service, building strong client relationships. What You'll Bring Previous experience in More ❯

Technical Support Engineer Location : Head Office Hours: Days 8:45am - 17:45pm Mon - Fri Contract Type : Permanent We’re looking for someone to troubleshoot and resolve hardware and hardware-related software issues both remotely and physically from our warehouse, resolving client issues, with a focus on Dell hardware! LA Micro Group is an independent technology group, home to … build and supply quality and bespoke computers to end users, brokers, resellers, and trade while ensuring our customers meet their exact requirements. If you’re interested in providing technical support, we want to hear from you! Key Responsibilities: Provide timely and effective technical support to customers via email and phone. Resolve hardware build issues within the warehouse, adhering … cable routing diagrams and machine specs. Communicate with sales representatives regarding issues with builds and further their understanding of products. Document and track customer issues and resolutions in our support system. Write documentation on new servers and issue resolution for internal and external use. Troubleshoot and support network configurations, including familiarity with switches and routing protocols. Apply basic More ❯

We're looking for an experienced Senior Application Support Engineer to join a growing IT team and play a key role in supporting critical business applications across a modern and complex technology stack. In this role, you'll be responsible for: Investigating and resolving technical incidents, ensuring minimal downtime and effective root cause analysis Proactively maintaining and optimising … performance, defining service-level objectives, and addressing bottlenecks before they impact users Collaborating closely with engineering and business teams to drive operational excellence Enhancing processes, documentation, and tooling to support continuous improvement What we're looking for: Proven experience in an application support or support engineering role, within financial services ideally, or another regulated environment Strong knowledge … to join a collaborative, forward-thinking technology environment where you'll be empowered to take ownership, solve problems, and contribute to continuous improvement. If you're passionate about application support, thrive in complex technical environments, and want to make a real impact, we'd love to hear from you More ❯

IT Support Engineer Location: Glasgow Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯

IT Support Engineer Location: Edinburgh Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Glasgow, Stirling and Newcastle The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯

IT Support Engineer Location: Newcastle Salary: £28,000 - £33,000 per annum (DOE) We're recruiting a Senior Helpdesk Analyst to provide onsite and remote technical support across multiple office locations across the central belt. This is a fantastic opportunity to join an industry leading Law Firm. This role offers the opportunity to work in a busy … systems running smoothly, ensuring excellent customer service, and helping users remain productive. Travel to other sites required: Edinburgh, Stirling and Glasgow The Role: Providing in-person and remote technical support, ensuring a positive user experience. Diagnosing and resolving hardware, software, and escalated technical issues. Installing, configuring, and maintaining desktop and networking equipment. Managing Active Directory, user accounts, and permissions. … Documenting incidents and resolutions clearly and accurately. Travelling regularly to offices across Newcastle, Glasgow, Edinburgh, and Stirling. Requirement: 3+ years' experience in a relevant IT support role Excellent customer service and communication skills. Strong troubleshooting and root cause analysis abilities. Hands-on experience with Windows environments and end-user support. Qualification in an IT-related discipline (degree level preferred More ❯

Lead Desktop Support Engineer £150,000–160,000 + Bonus & package | London | Hybrid Ncounter are supporting a world-leading financial services firm to hire a Lead Desktop Support Engineer. This is an opportunity to take ownership of a high-performing support function in a fast-paced trading environment, providing guidance to a global team and ensuring … first-class service delivery across business-critical systems. The Role You will lead a small but impactful support team, ensuring operational stability across a large-scale international user base. With direct responsibility for mentoring engineers, refining processes, and driving service improvements, you’ll play a pivotal role in how the business delivers technology to front, middle, and back-office … teams. You will act as the key escalation point for complex issues, working closely with development, infrastructure, and trading support groups to resolve problems quickly and effectively. Proactive monitoring, incident management, and continuous improvement will sit at the heart of your role. Key Responsibilities Manage and mentor a team of Desktop Support Analysts, driving best practice and professional More ❯

starter who takes initiative, can manage your own workload, and likes to take full ownership of tasks? Are you looking to develop a career within IT as a System Support Engineer? If so, we have an exciting opportunity within our IT Operations team, reporting directly to the System Support Manager. You will be responsible for dealing with … technical support requests from all users within the business, liaising with other System Support Engineers and assisting with the maintenance and security of our network. You will work within our ticketing system triaging, troubleshooting and directing requests as required. What you’ll be doing: Providing 1st line support to help users solve technical issues with their computers … both hardware and software and ensuring support requests are handled in an effective and efficient manner Liaising directly with end users to resolve any problems, as directed by the System Support Manager to maximise user satisfaction with the resolution of incidents Working within a team to triage problems and either work on them directly, escalate to another Engineer More ❯

2nd Lin e Infrastructure/Support Engineer Security Clearance Required - DV ('Developed Vetting') Location: Huntingdon, UK - Hybrid working policy 80% on-site UNLEASH YOUR POTENTIAL We are looking for someone with a passion for infrastructure, ideally from an operational support services background. You will be self-motivated and be able to work autonomously to achieve day to … Business/Teams), networking technologies and storage. Your Role and Responsibilities. The role will provide technical exposure variance across both outcomes based project activities and operational (Business as Usual) support activities. The duties of the role will also include providing remote and on-site support. There is also a requirement to provide out of hours on call support. You … will be expected to contribute towards the creation and ongoing maintenance of technical documentation and provide material to support the project work or the operational support service. SKILLS AND KNOWLEDGE: Have excellent knowledge of Virtualized Environments such as VMware and Hyper-V, with knowledge of VMware horizon being an advantage; Have excellent knowledge of Windows Server Environments, from More ❯

IT Systems Engineer/2nd Line & 3rd Line Support Technician with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised Servers and supporting Windows and Linux environments and the general IT infrastructure is required for an innovative and modern university based in Garthdee, Aberdeen, Scotland This job is officially known in the University as a Systems Engineer … Garthdee, Aberdeen/Hybrid working JOB TYPE: Full-Time, Permanent WORKING HOURS: 35 hours per week JOB OVERVIEW We have a fantastic new job opportunity for an IT Systems Engineer/2nd Line & 3rd Line Support Technician (officially known in the University as a Systems Engineer ) with experience planning and implementing Desktop Builds, Group Policy Deployments, Virtualised … Servers and supporting Windows and Linux environments and the general IT infrastructure. Working as an IT Systems Engineer/2nd Line & 3rd Line Support Technician you will have experience at a technical level in the development, deployment, support and maintenance of IT infrastructure components such as servers, storage, virtualisation, desktop systems, identity management, security etc. As an More ❯

Maintenance Support Engineer We're hiring due to internal growth and team expansion-and this opportunity comes with standout benefits including a competitive base salary, on-call allowance, regular overtime and the chance to earn £65K–£80K+ OTE annually (based on overtime appetite). Work a varied, nationwide role with autonomy, development, and flexibility in a supportive, respectful … shift flexibility needed.. On-call rota: 1 week in every 3 (with £3,000 allowance and generous overtime rates). The Role As part of our UK-wide Maintenance Support team, you'll work flexibly across a variety of fast-paced environments delivering top-quality support for automated material handling systems. Your role will include: Servicing and fault … nationwide, often autonomously Identifying improvements to boost reliability and reduce downtime Advising on spare parts and long-term fixes Liaising professionally with customers and other AMH teams Occasional project support and site-based reactive cover Pro-rata on-call coverage (shared across the team) What You'll Need ONC/HNC or equivalent qualification with electrical bias (essential) Strong More ❯

Role - IT Support Engineer Salary - Up to GBP 28000 Location - Worthing Benefits - Great Pension, Holidays and career development Are you an IT Helpdesk professional ready to take the next step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success. Key Responsibilities: Service Desk Expertise … Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. Resource Planning … and Office 365 (including Microsoft Teams). Experienced in MS Windows 10 desktop and application support. Intune, Entra, Autopilot Exceptional diagnostic, problem-solving, and troubleshooting skills. Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices. Competent in using Remote Control Software/VPN and basic network troubleshooting. Customer Focus: Demonstrate a strong customer-centric approach More ❯

Role - IT Support Engineer Salary - Up to GBP 28000 Location - Worthing Benefits - Great Pension, Holidays and career development Are you an IT Helpdesk professional ready to take the next step in your career? Join our dynamic team as an IT Support Specialist and play a key role in our organisation's success. Key Responsibilities: * Service Desk Expertise … Use your extensive experience with IT Service Desk tools to provide exceptional support to colleagues, both individually and in small groups. * Security Focus: Utilise your deep knowledge of IT/Cyber security practices to identify and address security threats and breaches effectively. * Collaborative Resolution: Partner with 3rd party suppliers to resolve issues efficiently and ensure seamless operations. * Resource Planning … and Office 365 (including Microsoft Teams). * Experienced in MS Windows 10 desktop and application support. * Intune, Entra, Autopilot * Exceptional diagnostic, problem-solving, and troubleshooting skills. * Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices. * Competent in using Remote Control Software/VPN and basic network troubleshooting. Customer Focus: * Demonstrate a strong customer-centric approach More ❯

Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are you looking for a supportive company where … IT support. They understand that IT isn t just about technology it s about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you ll be a key member of the team, providing high-level support to a variety of clients. Your day-to-day will include: Resolving technical … Windows Server and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least 4 5 years in a hands-on technical support role, within an MSP environment. You ll have a broad technical skillset and the ability to More ❯

Exciting Opportunity for a 2nd Line Engineer Ready to Take the Next Step! Are you a skilled 2nd Line Engineer with a passion for solving technical challenges and a desire to grow into 3rd Line responsibilities? Do you have experience working in a fast-paced IT Support (MSP) environment? Are you looking for a supportive company where … IT support. They understand that IT isn’t just about technology—it’s about building strong relationships and being a trusted partner for their clients. As a 2nd Line Support Engineer, you’ll be a key member of the team, providing high-level support to a variety of clients. Your day-to-day will include: Resolving technical … Windows Server and Microsoft 365 environments, including Active Directory, file permissions, backups, and email systems Do you have the essential skills and requirements? Our client is seeking an experienced engineer with at least 4–5 years in a hands-on technical support role, within an MSP environment. You’ll have a broad technical skillset and the ability to More ❯