1 to 25 of 113 Case Management Jobs in the UK excluding London

Case Management Developer Birmingham - Hybrid £50,000 to £55,000 Permanent About the Role We are looking for an experienced and motivated Case Management Developer to join our technology team within a leading law firm. The successful candidate will be responsible for developing, configuring, maintaining … enhancing the firm's case management systems and associated applications. Working closely with legal, operational and technology teams, you will help ensure that our systems support efficient, secure and effective legal workflows. This is an excellent opportunity for a developer with experience in legal technology, case management ...

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Management System Developer to join its technology team on a permanent basis. This is a great opportunity for a Case Management System Developer with experience developing, configuring or enhancing legal case management ...

Engagement Platform is the engine room of how Skipton understands, supports and communicates with its members. Powering Dynamics 365, Power Platform solutions, marketing automation, case management and workflow tooling, CEP is the central nervous system that ensures colleagues have the insight, context and capability to deliver human, meaningful … bring that learning to CEP. You’ll ensure the platform is governed with clear contracts, versioned boundaries and consistent standards for performance, scalability, access management and compliance. Working closely with Security, Architecture, Data, Engineering, Operational Risk and Finance, you’ll steer technology adoption, oversee major licensing decisions, manage budgets ...

that help people, businesses and governments realize their greatest potential. Title and SummaryThreat Response Technology and Capabilities Product OwnerOverviewThe Corporate Security Threat and Response Management product ownership team is looking for a Lead Security Engineer to help drive our Security Operations modernization strategy. The ideal candidate is passionate about … MITRE ATT&CK, and D3FEND. Set roadmap and strategy for SOAR platforms (Splunk SOAR, Microsoft Sentinel SOAR/Logic Apps), case management, evidence collection, and response orchestration. Define and oversee SOAR playbook automation builds, documentation, and execution Define the AI augmentation incident response strategy for security operations: agentic ...

solution design through to build, testing, deployment and ongoing optimisation. Essential Skills & Experience: * Minimum 2-5 years' experience designing, developing, configuring and delivering legal case management solutions. * Strong experience with Clio Operate (formerly ShareDo) * Experience developing and implementing workflow-driven business solutions. * Strong understanding of legal services, case management processes and law firm operations. * Experience working with integrations with other legal applications * Knowledge of APIs, data mappings, integration triggers and system dependencies. * Interest in AI, automation and the application of emerging technologies within legal workflows * Strong analytical, troubleshooting and problem-solving skills. * Excellent stakeholder management ...

full-time hybrid basis. Key Responsibilities• Manage, support and provide guidance to the existing development team Develop, test, and maintain the existing Case Management System research, design, document, and modify software specifications throughout the production life cycle. Assist in defining software development project plans, including scoping, scheduling … existing programs for the purposes of correcting errors, isolating areas for improvement, and general debugging Generate statistics and write reports for management and/or team members on the status of the programming process Extend Case Management processes using t-sql and .NET technologies (e.g. C# ...

moving to a hybrid model of online and face-to-face counselling. You will also support the implementation of new online appointment and case management systems as well as updated policies and procedures. As we grow there is significant opportunity for development, allowing you to contribute … waiting times and payments. Streamline processes and systems to improve efficiency, consistency and client experience. Support the implementation of new technology, online appointments and case management systems. Ensure premises are safe, functional, welcoming and fit-for-purpose. Monitor service activity, performance, budgets and KPIs, providing clear reports ...

Transformation and Support Directorate. The team works across Children's Social Care, Early Help and Education services, supporting and delivering training on children's case management systems, enabling practitioners to undertake their work in supporting children and young people. As a System Development and Training Officer, you will … support during system rollouts Ensuring training content remains accurate, current, and aligned with business processes This is a fantastic opportunity for someone who: understands case management systems (e.g. Liquidlogic), has strong problem-solving and communication skills and a proactive, collaborative approach that can engage effectively with stakeholders ...

intelligent data workflows that connect enterprise systems with large language models and agentic AI solutions. You will develop and evolve a Gen AI-powered case management platform that enables users to retrieve accurate summaries, insights, and recommendations from both structured and unstructured data. As a Senior engineer … powered solutions are robust, scalable, and reliable. Responsibilities Design, develop and maintain Python-based services and data processing solutions that power AI-driven case management capabilities. Build, implement and optimise data pipelines that connect enterprise applications and systems with AI and large language model platforms. Create, refine ...

Reporting to the Chief Technology Officer, the PS Head of IT will lead a talented team responsible for IT operations, service delivery and project management, ensuring colleagues have access to secure, reliable and high-performing technology services. You'll also play a key role in driving operational excellence, managing … shape the organisation's future technology roadmap. What You'll Be Doing Lead and develop a high-performing IT operations, service delivery and project management team. Ensure the delivery of secure, reliable and customer-focused IT services. Oversee service desk operations, incident management and technology support. Drive cyber ...

recruiting on behalf of our valued client, a market leading provider of IT Project Management Services, who are seeking an experienced Business Analyst to join their team on a 3-month Fixed Term Contract. The successful candidate will be working with a client within the legal sector, supporting … enterprise technology change programmes Experience working within professional services, regulated environments or similarly complex organisations Experience supporting enterprise SaaS migration programmes involving Document Management, Case Management, Practice Management or other business-critical enterprise applications Strong requirements gathering, process mapping and stakeholder management skills Experience analysing ...

Complaints & Data Protection Case Coordinator | Immediate Start Available Are you highly organised, detail-oriented, and passionate about delivering excellent customer service while ensuring compliance with data protection regulations? We are urgently recruiting for a Complaints & Data Protection Case Coordinator to join a friendly and supportive Business Support & Compliance … they can genuinely make an impact. You will be responsible for managing Complaints and Subject Access Requests (SARs) from start to finish, ensuring each case is handled accurately, professionally, and in line with strict legal and regulatory requirements. Key Details Job Title: Complaints & Data Protection Case Coordinator Contract ...

Required: SC cleared Role Summary We are seeking experienced ServiceNow Developers to support delivery of a public sector ServiceNow implementation covering HRSD, Finance & Procurement Case Management, Employee Centre, Knowledge Management, Virtual Agent and integrations. The successful candidates will work within the delivery team to configure, develop, test … capabilities across multiple workstreams. Configure and develop ServiceNow solutions across HRSD and CSM. Build and maintain record producers, forms, workflows, catalog items, notifications and case management capabilities. Configure Employee Centre experiences and user journeys. Develop integrations using REST APIs, SOAP APIs and IntegrationHub. Support configuration of Virtual Agent ...

scale acquisition At GXO, we're looking for an experienced HR Support Desk Manager to lead our People Services Support function, overseeing colleague support, case management and onboarding services. This is a unique opportunity to bring together ways of working, systems and processes across two organisations , creating … track record of improving service performance, customer experience and operational efficiency , ideally through periods of change or growth Strong knowledge of HR operations, case management and employee relations , with experience of HR systems and service management platforms Excellent stakeholder management, communication and coaching skills , with ...

Case Management System Developer £35,000 to £50,000 basic salary per annum plus benefits including hybrid working, flexible hours, 25 days holiday, option to buy or sell holiday, Medicash, discretionary bonus, excellent training and development opportunities, and more. Our client, a leading UK law firm recognised … best companies to work for in the country, is looking for a Case Manageme click apply for full job details ...

removals, fleet and portal administration, customer self serve and reactive issue resolution. As routine activity moves to digital self serve, the role focuses on case ownership, exception handling, customer guidance and timely resolution. Hours: 37.5 hours per week, Monday to Friday. Location: This is a hybrid role – two office … fleet accounts and 10,000 to 25,000 vehicles with Lightfoot products fitted. Maintain the overall ‘health’ of each fleet, including portal management, fleet setup changes and support administration, acting as a key contact for each account. SIRs Communicate proactively and reactively with customers using Salesforce, telephone and email ...

frameworks. This role suits someone who has experience in chargebacks, eCommerce/product fraud and fraud prevention strategy, with the ability to move beyond case management and drive long-term improvements. Role Focus Analyse existing fraud and chargeback case backlogs to identify recurring patterns and root causes. … reducing chargeback rates and financial losses. Experience Required * Proven experience in chargebacks, payment fraud or fraud operations * Strong understanding of chargeback processes and dispute management * Experience analysing fraud trends and implementing preventative measures * Background within eCommerce, online retail or high-volume transaction environments * Ability to develop fraud frameworks, controls ...

aspect of the role is leading complex, sensitive and high-value investigations in accordance with criminal and civil law, ensuring robust case management, evidence handling, witness interviewing and liaison with prosecuting authorities where appropriate. You will oversee sanctions and redress strategies, including criminal, civil and disciplinary outcomes … support asset recovery where applicable. You will also ensure effective management of fraud referrals, whistleblowing concerns and confidential reporting mechanisms. The post provides direct line management and professional leadership to a Local Counter Fraud Specialist and a Local Counter Fraud Support Assistant, promoting high standards of investigative practice ...

preference. A key part of the engagement will be delivering a prioritised transformation roadmap, mobilising high-value quick wins, and providing a robust business case for future investment. Key Responsibilities Analyse customer service operations and performance data to establish a credible baseline. Review customer journeys, case management … Essential Experience Proven experience delivering customer service or contact centre transformation programmes. Strong understanding of customer service metrics including AHT, FCR, SLA performance, backlog management, deflection and containment. Experience taking transformation initiatives from discovery through to implementation. Working knowledge of Salesforce Service Cloud, including case management, Omni ...

second-line IT support via telephone, email, remote access and face-to-face assistance • Logging, categorising and prioritising incidents within the IT service management system • Troubleshooting hardware, software, access and connectivity issues • Supporting Windows desktops, laptops, mobile devices, printers and peripherals • Setting up, configuring and deploying laptops, smartphones, tablets … including Outlook, Teams, OneDrive and SharePoint • Working with Microsoft Entra ID/Active Directory, Exchange and Intune • Supporting file-sharing solutions, MFA tools, case management systems and email security platforms • Escalating complex technical issues to internal specialists or third-party suppliers • Providing on-site IT support across ...

Trainer will have: Good knowledge of Microsoft 365 Broad technical understanding of Legal IT software systems and services including time recording and document management systems, Intapp, 3E, MatterSphere, iManage etc would be a bonus This role involves developing and delivering training programs to enhance staff skills and understanding … training programs. From a Training perspective, this includes new joiner induction training and existing user training to improve skills. Systems include: M365 Practice/Case Management systems Time recording systems: Intapp Time Digital dictation: BigHand Document management system: iManage The role: Providing effective IT Training courses ...

fraud Screening of accountholders and payment counter parties Driving financial crime operational efficiencies with a new tool to give a 360-accountholder view and case management processes. Addressing regulatory reporting and audit demands on time Paytech issue products for its agents under Paytech's own e-money licence … have their own e-money/banking licence. This is an opportunity to be part of a fast-moving environment where key objectives include: Management of the Compliance domain where PPS is undergoing a business transformation in terms of: Transaction monitoring for fraud prevention and AML Screening of accountholders ...

solutions you develop across the business. What were looking for Hands-on LexisNexis Visualfiles experience is essential. You may currently be a Visualfiles Developer, Case Management Developer, Legal Systems Developer, Applications Developer or Software Engineer. Experience across some of the following would also be beneficial: Visualfiles Business Language … Case management or legal systems SQL and databases APIs and system integrations Microsoft 365 Microsoft Power Platform Web services Scripting and automation Alongside your technical experience, youll be a logical problem-solver who enjoys understanding business requirements and turning them into practical solutions. Youll be comfortable working with ...

systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending … FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong ...

working. You will be responsible for the delivery of application development to help their users and clients drive improvement within the firm through dynamic case management applications. It is a key role in the business, and you will have a lot of autonomy in the role. Experience required … solutions that interface with the line of business applications of the firm as well as customising and configuring off the shelf software; Develop the case management system in order to ensure continual optimisation of business efficiency and procedures; Support the integration of VisualFiles with other firm-wide packages ...