1 to 25 of 94 Case Management Jobs in the UK excluding London

Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal case management systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new … role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Case management development or a Fee Earner with case management expertise. They are looking for the following experience: Implementing and configuring a legal … case management system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents more »

skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and … services. Responsibilities: Design the Proclaim Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »

skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and … services. Responsibilities: Design the Proclaim Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »

in legal services and commitment to placing technology at the forefront of their operations. They are seeking a skilled IT Trainer with expertise in Case Management and Document Management Systems to join their team. As their IT Trainer, you will play a pivotal role in ensuring that … their legal professionals are proficient in utilising technology to optimise case management workflows and document handling processes. Responsibilities: Develop and deliver training programs on Case Management and Document Management Systems tailored to the needs of legal professionals. Conduct training sessions, workshops, and seminars both in … training programs. Requirements: Proven experience as an IT Trainer or similar role, preferably within a law firm or legal environment. In-depth knowledge of Case Management Systems and Document Management Systems. Strong communication and presentation skills with the ability to communicate technical concepts effectively to non-technical more »

legal applications, website, client facing extranets, internal intranet and reporting services. The successful candidate will hold responsibility for the support of our existing legal case management systems, however wider support tasks covering all the areas covered by the team will also fall within your remit. Experience of 2nd … practices with time split between our office in Chandlers Ford - and remote/home working. Key Responsibilities Provide support and maintenance of our legal case management systems and web presence. Actively monitor and manage support calls assigned to the IT Applications team Investigate and resolve IT application-related … of Microsoft Dynamics. MS-SQL Server Query writing skills and an understanding of relational databases. Good verbal & written communication skills, accompanied by excellent stakeholder management capabilities and a service oriented mindset. Knowledge of practice case management systems such as Peppermint Technology would be highly advantageous. Knowledge of more »

the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UKs leading provider of Award-Winning HR … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsbury's, Post Office, Pret and More… Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UK's leading provider of Award-Winning … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

basis. You will play a critical role in maintaining and optimising our IT systems to ensure smooth and efficient operations. Your expertise in document management systems, case management systems, Office 365, and Windows will be essential in supporting our legal professionals and administrative staff. Key Responsibilities Manage … maintain, and troubleshoot document management systems (DMS) and case management systems (CMS) to ensure they are functioning correctly and efficiently. Provide technical support for Office 365 applications, including email, SharePoint, OneDrive, Teams, and other collaboration tools. Install, configure, and upgrade Windows operating systems and software applications. Perform … and support activities. Qualifications Proven experience as an IT Technician or similar role within a law firm or professional services environment. Proficiency with document management systems (e.g., iManage, NetDocuments) and case management systems (e.g., Clio, ProLaw). Strong knowledge of Office 365 applications and administration. Expertise in more »

and report to insurers on policy cover and claims outside the delegated authority. - Maintain the integrity, accuracy, and quality of data on the electronic case management system. Required Knowledge, Skills, and Experience: - Proven experience in handling technical claims with a deep understanding of relevant legislation and legal frameworks. … challenging situations. - Strong organisational abilities, able to prioritise effectively and deliver quality work under tight deadlines. - Proficiency in Microsoft Office suite and experience with case management systems. Desirable: - Qualifications such as LLB, GDL, ACII, or CILEx. - Familiarity with law firm operations and the pressures they face. - Experience in … relationship management and previous use of a case management system. Please click on apply more »

We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations Case Management solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of … outcomes that empower aims to deliver. Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower 's case management capabilities. Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and … product change. Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals. Line management of a small team of Product Owners/Business Analysts. Skills and experience required to be a successful Product Manager: Minimum of 3 years more »

in people related activities. Provide guidance on complex employment relations issues, guiding both managers and employees through the intricacies of HR processes. responsible for case management including investigation, disciplinaries and grievances. referrals to Occupational Health and work with managers to ensure all reasonable adjustments are put in place. … is undertaken to keep up to date with latest legislative changes. Plan and prioritise a demanding workload in a fast-paced environment, including multi-case management and project work. Aid with long term absence case management to ensure a timely return to work where appropriate. Liaise … and build strong relationships with the management teams across departments Please note the above list is not exhaustive and additional responsibilities may include: Reviewing and updating HR policies in line with current legislation. Communicating policies pertaining to HR, Compensation and benefits in conjunction with the wider HR team. Supporting more »

a dedication to teamwork and a desire to enhance their skills in a dynamic professional setting. This role involves ensuring smooth integration between our case management system and other business solutions and services. Join a growing, award-winning law firm with excellent opportunities for an IT professional to … specific needs open for discussion during the application process. Essential Skills: Proficiency in SQL scripting and Microsoft Reporting Tools. Experience in developing the Proclaim Case Management System or similar CMS. Thorough understanding of legal workflows and their integration into case management software. Exceptional verbal and written … communication skills. Strong analytical and problem-solving abilities with a positive, innovative, and inquisitive attitude. Familiarity with data warehouses and database management is a plus. The Offer: Competitive salary with bonus opportunities Hybrid and flexible working arrangements Wellbeing initiatives Supportive, approachable, and friendly working environment Commitment to personal development more »

IT Systems Manager – Case Management/Law Firm We are looking for someone with strong experience of Case Management Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting Case Management Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »

IT Systems Manager Case Management/Law Firm We are looking for someone with strong experience of Case Management Software to take the lead on maintaining and developing their systems in line with business expectations across a number of offices in Kent. You will need to … understanding cloud technologies and various frameworks, all ideally within a legal environment but this is not essential. Required Skills and Experience: Strong experience supporting Case Management Software, ideally within a legal environment. Be able to work with external suppliers, follow technical directions in resolving issues. Experience of project … management, delivering on time and to budget. Experience working within a support environment, using tickets systems to raise and track issues. User training, experience of ensuring users are making best use of the systems and training new starters. more »

mental health issues. The role will require the suitable applicant to take the lead for the team regarding mental health, liaising with staff and management, triaging management referrals and undertaking case management consultations. Taking the lead on psychological monitoring and liaising with external agencies where appropriate. … and provide the Senior OHA an accurate picture of the psychological health of the Force including statistical information where relevant To effectively triage and case manage all referrals for psychological support, liaising/referring to external providers, The Wellbeing Team, OHA's and the FMA as required To undertake … individual sickness absence assessments for Officers and Staff relating to psychological health issues, formulating management reports, return to work plans and rehabilitation programmes where required. To consult with Managers, HR and other relevant stakeholders to support case management, sickness absence, attend case conferences/meetings as more »

BPM Consultant | Sharedo | Case Management | Developer Position: BPM Consultant/Developer (Sharedo Specialist) Contract initial duration: 6 Months Location: Remote First, with occasional travel to Manchester & London IR35: Outside IR35 About Us: dcoded. have partnered with a consultancy delivering into a LegalTech organisation. We're looking for a … BPM Consultant/Developer who understands business process within Legal, by leveraging Sharedo (Case Management Software). Role Overview: As a BPM Consultant specialising in Sharedo, you will: Consult: Engage with the client to understand their BPM tasks and provide expert guidance. Implement: Lead Sharedo implementations, ensuring seamless … understanding of BPM principles and workflow tooling. Excellent communication and consultative skills. Analytical mindset with problem-solving abilities. Willingness to travel occasionally. BPM | Sharedo | Case Management | Developer more »

role, your responsibilities will include: - Full secretarial support including typing of documents including letters, emails, and patent specifications. - Accurate and daily maintenance of computerised case management system, including following workflows and generating standard correspondence from templates, and liaising with Records and Accounts departments, as well as sister company … Withers & Rogers Renewals. - Managing own and attorneys inboxes, processing emails and post (both hard copy and electronic), updating our case management system and acknowledging receipt, where appropriate. - Preparation of official forms for UK, European and other patent applications, and design applications where necessary, including use of online filing … manage Attorney's emails, judge urgency, and action as required. - Good Microsoft package skills, particularly Outlook, Word and Excel (essential), ideally an understanding of case management systems and a track record of generating standard procedures and templates for repeat tasks. - The desire to learn and a willingness to more »

database. As an apprentice, you will use the full office 365 suite to store, develop and maintain data through use of Brown Turner Ross case management system called LEAP along with the opportunity to use the full Microsoft 365 products and access all external database systems we have … for paralegals and other staff meetings identifying trends for the current market and research for further business. Using excel, teams, emails, and their internal case management system along with external data from post office site for addresses. Access the solicitor regulation authority for checking contact details, updating the … solicitors and line managers by scanning and creating PDF formats and versions of any documentation, which will then need to be uploaded into the case management system which involves a range of all platforms across Microsoft office 365 Check and validate data with the involvement of removing duplicates more »

brand new proclaim projects that are urgent for the business in the next 12 months. You shall take responsibility for: Develop and maintain the case management system Develop and maintain workflows Identify improvements and look to action these User configuration Produce reports Implement changes throughout the business Task … web interfacing experience in .NET Troubleshooting experience Imports, exports Advanced reports Database Maintenance We are looking for a candidate with experience as a Proclaim case management developer to hit the ground running. This is an excellent opportunity to work in a role which will provide you with a … Recruitment or message me at matthew.leach @ circlerecruitment .com. Alternatively, call me on 0161 877 9200 or add me on LinkedIn Keywords: Proclaim Developer, SQL, Case management developer, Manchester Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you more »

and advice to clients, act as first level of escalation and coordinate necessary actions with other teams such as Product, Technology, Project and Release management, Risk management, Legal and Compliance, Onboarding and the User Acceptance Testing team. The client support team will be providing support to DTCC clients … during the initial client calls. Accountable for analyzing, tracking, and communicating updates and resolution to clients in a timely manner and within the query management expectations. Prioritize and follow escalation procedure on critical service disruption issue and maintain accurate case management information and categorization. Pro-actively monitor … and provide timely response to clients by coordinate and collaborating with various internal teams: product management, relationship management, technology, application development and Business management teams. Coordinate and distribute client notifications with relevant business and management approval to inform of system downtimes, service disruptions or proactive client more »

Job Title: Project Delivery Coordinator Location: Gloucester Business Park, minimum 2 days in office, typically Monday and Thursday, remainder remote Purpose: Support project management activities on time, within cost, and to quality and safety standards. Key Responsibilities: Financial Reporting: Update and collate project financial information for Safety Case … tracker, and ID/KR master list. Arrange ONR seminars and attend weekly ONR catch-up sessions. Training Programme: Create and manage the Safety Case Management (SCM) Training Programme. Qualifications and Skills: Minimum of 3 years' experience in project management, preferably in a regulated environment such as … Nuclear Energy. Knowledge and experience with project management methodologies (APM body of knowledge, OGC's Prince 2). Keen eye for detail, strong stakeholder engagement skills, and understanding of quality assurance. Excellent presentation, influencing, and facilitation skills. Proficient in project management, financial management, change management, and more »

levels align with operational demands, contributing to overall efficiency and cost-effectiveness. Responsibilities Triaging Assigning a priority/complexity categorization to each task/case based on a criteria which will contain but not limited to : Age, Area, Customer Profile, Number of inbound contacts Work Allocation Maintaining a view … of the overall portfolio and allocation of work Task Management Management of tasks, considering availability and productivity of resources. Forecast task closure rate based on historical data Intraday Reporting Metric reporting at interval, with daily summary reports and weekly exec level summaries Schedule Optimization Provide analytical and strategy … while optimizing schedules. Collaborating with various stakeholders to address scheduling conflicts and operational challenges. Adapting to evolving business needs and technological advancements in workforce management software. Monitor Operations agent and/or agent group adherence, correcting any "out-of-compliance" situations. Identify opportunities to improve staff balancing and overall more »

typist. You will also be required to speak to clients to keep them appraised of progress, undertake audio typing, draft documents, perform detailed diary management, manage matters on our case management system from opening a matter to final billing as well as keeping databases updated. Experience in … General secretarial/administrative duties such as preparation of correspondence, dealing with incoming and outgoing post, filing, photocopying, printing, drafting documents, performing detailed diary management Accurate touch-typing with experience of audio typing and word processing Communicating with clients over the phone and over email to keep them appraised … of progress Managing matters on case management system from opening a matter to final billing as well as keeping databases updated The Person: Previous secretarial experience within Commercial Property or a recent law graduate with some legal experience and an interest in this area of law Highly accurate more »