51 to 75 of 105 Case Management Jobs in the UK excluding London

a dedicated team to deliver support on advanced HPC hardware and software technologies Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls Provide a professional and positive approach to the customer in the more »

a dedicated team to deliver support on advanced HPC hardware and software technologies. Maintain meticulous records of planned maintenance actions and outcomes within the case management systems. Ensure compliance with customer rules for change management controls. Provide a professional and positive approach to the customer in the more »

and Business Change team. This Business Analyst Team Lead/Manager role will be a key position leading a small team of BAs, providing management, mentorship and coaching as well as operational work flow responsibility to the team. You will work predominantly on internally-facing Business Change and IT … projects, often updating legacy Document Management (DMS) systems, implementing new Case Management IT Systems and improving ways of working. If you are a Lead/Manager Business Analyst with some of the following skills/experience, this role could be for you: Experience mentoring, managing and coaching more »

The role of the ER Advisor is to provide advice, guidance and direct support to Line Management in respect of any employment related matters, and update and maintain case trackers and associated documentation in line with GDPR provisions. Work with the ER Advisor team to monitor the effectiveness … of employment-related policies, procedures and template documents, amending to reflect any legislative changes or continuous improvement. Drive Line Management capability by delivering relevant workshops/training interventions and supporting relevant projects as assigned. This role works closely with the relevant HRBPs for Head Office and the Central and … from the beginning of June 2024 for a fixed term period of 12 months. What you will do: Business support Provide advice to Line Management Teams on employment law and employee relations matters, working arrangements, contractual matters, employee communication and consultation, ensuring TW is consistent and fair and meets more »

members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 … and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause … express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the more »

members of the support team to ensure customers get the agreed level of service and will be expected to work independently and assist with case escalations where appropriate. You will play a key role in D365 and Power Platform solution support and participate in every aspect of the D365 … and Power Platform solution support from: triage of large case numbers from multiple customers, resolving customer cases, recognising change requests, managing customer escalations and environment/release management. Key Requirements: Can resolve D365 Support cases, provide root cause analysis and create a customer document that outlines the root cause … express what actions a solution must take/how a fix must be implemented and what outcome is expected. Ability to effectively manage their case load and assist in handling and resolving escalation cases. If modifications/customisations are required, either to processes, Power Platform solutions or to the more »

systems in use across HR including Oracle HCM, SmartRecruiters and Zellis (ResourceLink).The ideal candidate will be resolving ticket queries to SLAs within the case management system as well as supporting the evolution of our systems through gathering requirements, troubleshooting and change management. What you'll be doing … alongside Zellis (ResourceLink) to align with L&G HR policies and processes. Support based on capacity Oracle HCM Cloud Modules (Global HR, Compensation, Absence Management, Learning and Performance & HR Helpdesk), Providingongoing support and maintenance of ResourceLink (Zellis), SmartRecruiters and where required support based on capacity Oracle HCM cloud applications … including troubleshooting and resolving issues via case management. Strong knowledge of payroll processes and systems to align to the BAU calendar, changes to benefits, pay reviews and to identify issues/processes/errors from relevant integrations where necessary Managingthe quarterly releases for SmartRecruiters and Oracle HCM and updates more »

with the overall reporting improvement plan Proactively generating new customer leads through outbound lead generation activities e.g. LinkedIn, cold calling Create new Salesforce (customer case management platform) reports and dashboards to monitor all customer case related data Purchasing portal administration and budget sheet maintenance Daily back office … email inbox management Training You will undertake the data technician level 3 apprenticeship: Level 3 Data Technician Apprenticeship Standard Functional Skills in maths and English if required You will receive full training and support from the Just IT Apprenticeship team to increase your skills Delivery method and location of more »

of Team Administrator is an opportunity to support the package commissioning side of the teams work. The role will support data entry to, and management of spreadsheets and IT systems to record case management updates and placement activity on ACSIS and PARIS. This is to ensure recording … flexible and support across the joined teams. The role will be working alongside a team of administrators and include the preparation of agendas, diary management, coordinating team meetings, taking minutes, following up actions, and providing wider administrative support for the teams. The post will have a key role in … mental health environment or NHS Skills/Knowledge/Ability Essential Advanced keyboard skills Good working knowledge of email and internet Proficient in diary management coordinating appointments to ensure best use of the teams time Independent/lone working and team working skills Evidence of ability to be flexible more »

Remote working troubleshooting tools. High trouble-shooting methods. Root-cause analysis Desirable/Advantageous: Legal Practice experience would be advantageous, however not essential. Proclaim Case Management System (CMS) HubSpot Customer Relationship Management (CMS) Cyber Essentials, MCSS (Minimum Cyber Security Standard) would be advantageous. Multi Factor Authentication (MFA more »

the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

for an experienced Proclaim Developer who is looking for a new challenge to play a key role in designing, developing and maintaining the proclaim case management system. You will work closely with the internal teams to understand business requirements, customise workflows and ensure effective implementation of new flows …/case types. Key Responsibilities: Create sophisticated workflows from both extensive and minimal specifications - ensure these workflows are efficient, user-friendly, and meet business requirements. Confident in identifying and collaborating with third parties for issue resolution. Deep understanding of best practices in Proclaim, including when and where to create … including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI reports to track key milestones within the various case types. Competencies: Strong communication skills, capable of seeking help from team members, sharing concerns, and managing expectations. Strong attention to detail Adaptability and the more »

take on a leadership role in our Housing Association. The successful candidate will work with us to deliver a high-quality housing and neighbourhood management service. You will be part of a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous … improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction … best practice, regulatory and statutory requirements Lead on tenancy matters, providing the Housing Team and other teams in the organisation with expert advice and case management support What you will need to be successful: Significant experience working in social housing, including management of a variety of tenures more »

including the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Responsibilities Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

the development and mentoring of junior analysts, monitoring networks to actively remediate unauthorised activities. Your role • Develop and integrate security event monitoring and incident management services. • Respond to security incidents as they occur as part of an incident response team. • Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. • Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. • Produce documentation to ensure the repeatability and standardisation of security operating procedures. • Develop additional investigative methods using the SOC’s software toolsets to enhance recognition opportunities more »

the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

the development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role Develop and integrate security event monitoring and incident management services. Respond to security incidents as they occur as part of an incident response team. Implement metrics and dashboards to give visibility of the … Enterprise infrastructure. Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. Produce documentation to ensure the repeatability and standardisation of security operating procedures. Develop additional investigative methods using the SOC's software toolsets to enhance recognition opportunities more »

development and mentoring of Junior Analysts, monitoring networks to actively remediate unauthorised activities. Your role: . Develop and integrate security event monitoring and incident management services. . Respond to security incidents as they occur as part of an incident response team. . Implement metrics and dashboards to give visibility … of the Enterprise infrastructure. . Use of the SOAR platform to assist with playbook automation and case management capabilities to streamline team processes and tools. . Produce documentation to ensure the repeatability and standardisation of security operating procedures. . Develop additional investigative methods using the SOC's software more »

are currently seeking an Application Support Engineer to join our team supporting local authorities in utilising Liquidlogics market leading Education and Social Services and Case Management software. Duties and Responsibilities Main Responsibilities: Responsible for 2nd and 3rd line support functions as part of the Application Support team Investigate … analyse and problem-solve Incidents raised via our Incident Management System, Jira Use application log files, SQL and other diagnostic tools and methodologies to resolve issues, including data issues, coding issues and reviewing application and Windows/SQL logs to identify the cause Liaise with Problem Management, Development … issues Strong 2nd line software/application support experience Experience of Microsoft Windows Server and applications Ability to prioritise and execute tasks Excellent time management/ownership of personal Jira queues Strong written and verbal communication skills both internally and externally and ability to communicate with other members of more »

Provide in-depth knowledge of the D365 CE applications and evaluate the customer’s business processes against the standard D365 CE functionality. Provide Project Management for smaller D365 CE Implementations including Budget, Resource, Milestones reporting supported by Crimson’s PMO function. Responsible for documenting the business requirements which express …/Quote/Order/Invoice) Marketing and campaigns Including Add-ons e.g., Click Dimensions/MailChimp/Microsoft Dynamics Marketing). Service and Case management including SLAs and Entitlements. Custom ISV/xRM solutions using Dynamics 365 CE & Power Platform. Dynamics 365 CE/CRM Customisation and more »

Draft and provide attendance notes for fee earners for all attended matters Conduct pretrial conferences with Claimant clients Maintain own Court Diary ensuring efficient management of in house instructions Liaise with management to discuss strengths and weaknesses of progressed matters at trials To assist in developing appropriate processes … and documentation for the case management system in relation to representation at Court To identify cases where commercially it would be tactically advantageous to settle or proceed to a final hearing Keep up to date with all industry changes including case law, legislation and other matters of more »

Ability to work independently as well as part of a team. Desirable Knowledge & Understanding Knowledge of Devon-wide mental health provision. Experience of using case-management databases. Understanding of the importance of data collection for monitoring outcomes and meeting funding requirements. Skills & Attributes Ability to set up and more »