and workflows. Main Responsibilities: Designing and implementing enhanced features and widgets and ensuring the deliverable meets exacting quality standards. Configuring business processes in the CaseManagement System inclusive of phase plans, data and workflows. Ensuring system enhancements and updates are tested and remain compatible with existing processes and … experience. Agile methodology. Demonstrated technical business analyst experience, capable of delivering methodologies and solutions. Ability to plan and facilitate workshops. Successful end to end management of changes. To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability more »
with the Step 2 Quality and training lead to support the clinical caseloads of the trainee PWPs and on occasion the Qualified PWPs through casemanagement and clinical supervision, and manage their workloads through Line Management Supervision in order to assist the PWP Team Co-ordinator to more »
liverpool, north west england, United Kingdom Hybrid / WFH Options
DVF Recruitment
essential software products such as Adobe, Mimecast, Docusign, and RMM/MDM. Oversee hosted systems used in the legal profession, including the firm’s CaseManagement System, to maintain operational efficiency. Skills Requirements: Proven experience providing IT support in a professional environment, preferably within the legal sector. Strong more »
data/application/cyber security and DR. Appreciation of Enterprise Architecture. Exceptional communication skills for both technical and non-technical audiences. Knowledge of casemanagement software and legal specific applications is also beneficial (Peppermint CX365, iManage, 3E, and Intapp). Benefits Include: 28 days holiday (+ birthday more »
Employment Type: Permanent
Salary: £80000/annum + Full Benefits on Application
Northampton, Northamptonshire, East Midlands, United Kingdom
City Plumbing
will be central to the oversight, enhancement, and upkeep of our array of HR systems. These include our HR and Payroll system (iTrent), our CaseManagement System (Jira), Flexible Benefits system, as well as all integrations . Youll be instrumental in ensuring these systems function seamlessly, optimising their more »
london (bromley), south east england, United Kingdom
identifi Global Resources
development, working on projects as part of a team or independently Participate in all phases of the software development life cycle Maintain the Visualfiles casemanagement system Research and develop IT solutions that integrate or work with Visualfiles Work with VRT (SQL) to produce reports and data where more »
Bolton, Greater Manchester, North West, United Kingdom
In Technology Group Limited
analysing and troubleshooting problems remotely or on-site. Service Level Achievement: Meet customer requirements and SLA targets, monitoring and reporting progress against commitments. Escalation CaseManagement: Ensure rapid resolution of critical incidents with high business impact, keeping stakeholders informed. Customer Interaction: Demonstrate excellent customer care and communication skills more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
Cardiff, South Glamorgan, Wales, United Kingdom Hybrid / WFH Options
Meridian Business Support Limited
a small team in providing support as a single point of contact for users of the CareFirst system within Childrens Services. CareFirst is the casemanagement system utilised by social services and communities staff for recording service user information and key performance indicators. Rates of Pay (weekly pay more »
to clients, following defined escalations paths, as appropriate. Resolve support cases and record all actions that lead to resolution at the time, in the casemanagement system. Where senior colleagues delegate tasks to you, carry out, record and report them accordingly. Preparation of end user equipment primarily desktops more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Erin Associates
developing an exciting new application that will drive digital transformation. As a Power Platform Engineer, you will support the delivery of an internal business casemanagement solution, developing the appropriate no code/low code solutions to meet the requirements of each part of the solution. You will more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
and act as an internal point of escalation for all support related incidents Troubleshooting and diagnosis of all network and security related incidents Change management and risk assessment for all managed service clients Implementation of changes across all managed service clients Aid with project engineering as and when required … Input into policy and procedures and ensure documentation is kept up to date and to a high standard Vendor escalation and casemanagement Assisting the Technical Services Manager with creation of major incident reports, service reports and root cause analysis Performing regular maintenance and patching of managed service more »
Preston, Lancashire, North West, United Kingdom Hybrid / WFH Options
The Bridge (IT Recruitment) Limited
issues that arise in the day-to-day running of automation processes and assisting in the provision of timely responses and solutions as required. Casemanagement; manage and allocate process workloads. Ensure processes are completed by viewing logs. Control, administer, and co-ordinate the automated processes in the … Raise change requests or support calls where required. Release Manager. Continues Improvement including 6 monthly process reviews. Coordinate any Software releases. Coordinate Infrastructure maintenance. Management of Environmental variables Technical Skills Good computer skills. Good inter-personal communication skills to explain issues and follow instructions accurately. Problem solver. Experience in more »
Gloucester, Gloucestershire, South West, United Kingdom
Manpower
to a fast moving and changing environment, and comfortable in dealing with all levels within the company, including major Stakeholders such as the Senior Management Team and the external Regulators. The individual must be able to work effectively alone, but also part of a wider team, when required The … filing expenses. May also need to include: CAP Evaluator role - processing CRs and ARs in AMS, running reports. MyLearningHub - role compliance, SQEP records, Safety CaseManagement roles MyHR - Creating and updating Contractor records (If system allows more »
Remote, Munstone, Herefordshire, United Kingdom Hybrid / WFH Options
IMT Resourcing Solutions
CareFirst. Experience with C#, SQL, JavaScript or Python Proven track record in designing and implementing social care forms, workflows, and finance procedures within a casemanagement/finance solution. Strong proficiency in system documentation interpretation and creation. In-depth understanding of social care procedures and terminology. Familiarity with more »
Employment Type: Permanent
Salary: £35000 - £45000/annum Up to £45,000 per annum
Alcester, Warwickshire, West Midlands, United Kingdom Hybrid / WFH Options
Morris Legal
CMD, PHR and at final hearing level (although the latter is not essential). You will work from home. We use LEAP cloud-based casemanagement and O365. Remuneration will be by way of a self-employed consultant fee share arrangement. Please apply with your CV together with more »
New Milton, England, United Kingdom Hybrid / WFH Options
Appello
2nd Line Support Technician you will be a point of contact for Digital Support queries arriving via phone/email/form. Using a casemanagement system to manage cases. Triaging/analysing and resolving incidents relating to Appello’s products. Diagnosing the root cause and documenting interactions more »
Administration - ensure the efficient execution of daily practice operations to ensure the smooth, efficient, and compliant running of the practice as a whole. Managing CaseManagement software and supporting systems to ensure client records and paperwork are kept up to date. HR Duties- be the first point of more »
Milton Keynes, England, United Kingdom Hybrid / WFH Options
HRLife Ltd
for: Providing advice to managers for more complex ER cases which will include a range of issues Identifying, assessing, managing, resolving and mitigating risk. Casemanagement; supporting them through to early conciliation and employment tribunal. Creating and delivering face to face and virtual training of HR related matters more »
leeds, west yorkshire, yorkshire and the humber, United Kingdom Hybrid / WFH Options
Nimble Approach
more junior members of the team. You are experienced in creating and managing test plans and reporting back to senior stakeholders. Experienced in test casemanagement tooling e.g. TestRail, X-Ray. You have the ability to select appropriate testing approaches, including manual and automated testing. What we offer more »
london, south east england, United Kingdom Hybrid / WFH Options
Axate
production. Early Involvement : Participate in brainstorming sessions and requirements discussions to ensure that test processes and use cases are fully included and understood. Test Management Tools : Use tools like TestRail or Jira for test case management. Stay Updated : Keep up with industry trends and new tools. WHAT WE more »