76 to 100 of 146 Case Management Jobs in the UK excluding London

issues to managing installations, you'll be at the heart of it all. Work alongside a supportive, experienced team : You'll collaborate with colleagues in both technical and project management teams, ensuring high-quality delivery. Growth and development opportunities : We are committed to helping you develop your skills and advance your career. You'll learn from a team of … servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong communication skills with the ability More ❯

issues to managing installations, you'll be at the heart of it all. Work alongside a supportive, experienced team : You'll collaborate with colleagues in both technical and project management teams, ensuring high-quality delivery. Growth and development opportunities : We are committed to helping you develop your skills and advance your career. You'll learn from a team of … servers, and telephony services. Customer Support : Ensure a high-quality customer experience in relation to the installation or maintenance of IT and telephony services. Team Collaboration : Liaise with project management teams, 3rd Line Engineers, and Service Desk Engineers to ensure smooth operations and delivery of projects. Documentation & Reporting : Audit and document client infrastructure, providing accurate updates to case management and field services tools. Troubleshooting & Maintenance : Assist with troubleshooting network equipment and resolving issues for both small and large projects. What You'll Need Experience : Prior experience in IT or Telecom Support or Delivery, with hands-on experience in network equipment installation and configuration, server and desktop support, and troubleshooting. Skills : Strong communication skills with the ability More ❯

owners, DevOps teams, product managers and other specialists, you'll help ensure the applications you support are resilient, secure, and aligned with wider service goals. Whether focused on integration, case management, or digital evidence platforms, your work will directly impact how DBS delivers critical safeguarding services to the public. About you: These roles are ideal for a delivery More ❯

owners, DevOps teams, product managers and other specialists, you'll help ensure the applications you support are resilient, secure, and aligned with wider service goals. Whether focused on integration, case management, or digital evidence platforms, your work will directly impact how DBS delivers critical safeguarding services to the public. About you: These roles are ideal for a delivery More ❯

owners, DevOps teams, product managers and other specialists, you'll help ensure the applications you support are resilient, secure, and aligned with wider service goals. Whether focused on integration, case management, or digital evidence platforms, your work will directly impact how DBS delivers critical safeguarding services to the public. About you: These roles are ideal for a delivery More ❯

owners, DevOps teams, product managers and other specialists, you'll help ensure the applications you support are resilient, secure, and aligned with wider service goals. Whether focused on integration, case management, or digital evidence platforms, your work will directly impact how DBS delivers critical safeguarding services to the public. About you: These roles are ideal for a delivery More ❯

to-end delivery ownership of Oracle OFS and Oracle CX projects, across both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery … supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer experience. Support the realisation of business case benefits through effective change delivery, ensuring improvements are measured across operational and customer engagement KPIs. Lead change adoption activities, including stakeholder engagement, training, communications, and post-implementation support for … operational and customer-facing teams are fully prepared to adopt and embed new processes and technology solutions. Key Skills & Experience Experience delivering Oracle OFS projects or equivalent field service management systems. Experience to Oracle CX (Customer Experience) solutions is highly desirable, with an understanding of customer service, case management, and digital engagement processes. Strong understanding of field More ❯

to-end delivery ownership of Oracle OFS and Oracle CX projects, across both business and technology streams, with a focus on customer journeys and operational improvements. Lead planning, resource management, and stakeholder engagement to ensure on-time, on-budget delivery of Oracle OFS and CX capabilities. Manage third-party suppliers and internal teams through all phases of project delivery … supporting seamless integration of OFS and CX solutions. Drive business-related change, including optimising business processes to support operational efficiency and enhanced customer experience. Support the realisation of business case benefits through effective change delivery, ensuring improvements are measured across operational and customer engagement KPIs. Lead change adoption activities, including stakeholder engagement, training, communications, and post-implementation support for … operational and customer-facing teams are fully prepared to adopt and embed new processes and technology solutions. Key Skills & Experience Experience delivering Oracle OFS projects or equivalent field service management systems. Experience to Oracle CX (Customer Experience) solutions is highly desirable, with an understanding of customer service, case management, and digital engagement processes. Strong understanding of field More ❯

platform. Backed by a global leader in legal technology, we're accelerating into a dynamic phase of growth with big ambitions to become Scotlands go-to solution for legal case management. To support our continued expansion, were growing our Implementation Team and looking for a talented and motivated Training and Implementation Consultant. If youre passionate about client success and … issues and spot enhancement opportunities Integrating third-party apps with CaseLoad where required Staying current on platform updates and legal tech trends Required Skills and Experience Experience with legal case management systems (e.g. Denovo, LEAP, Clio, Lawware) Strong understanding of legal workflows and operations Proven experience managing client onboarding or software implementations Excellent communication, presentation, and interpersonal skills … Great organisational skills with the ability to juggle multiple projects Business analysis experience (e.g. requirements gathering, UAT, mapping) Strong grasp of software training and user mentoring Change management and client success know-how Eagerness to quickly get to grips with software updates Familiarity with legal accounts/cashroom processes High IT literacy, including Microsoft Office and remote meeting tools More ❯

firm's goals and objectives. Lead and manage the IT department, including hiring, training, and mentoring staff. Oversee the selection, implementation, and integration of legal technology solutions such as case management systems, e-discovery tools, and document management systems. Ensure robust cybersecurity measures are in place to protect sensitive client and firm data. Manage the firm's … IT infrastructure, including networks, servers, and communication systems, ensuring high availability and reliability. Collaborate with senior management and practice leaders to identify technology needs and provide solutions that enhance service delivery and client satisfaction. Drive innovation by staying abreast of emerging technologies and trends in the legal sector and assessing their applicability to the firm. Develop and manage the More ❯

Automotive SPICE (ASPICE) process framework, including systems engineering, software engineering, coding, and all levels of functional testing. Beyond core development, ESS also integrates critical supporting processes such as project management, risk assessment, functional safety, and cybersecurity, ensuring compliance with ASPICE standards and delivering reliable, secure, and high-quality embedded systems & solutions. The Role: This role sits within the (BEV … Knowledge/Experience Essential: Good relevant experience of working in a Systems Engineering test and development environment - ideally within the Automotive Sector Model based engineering (MBE) Requirements and test case Management (RM) Good verbal and written communications Analytical and problem solving skills Track record as an effective team player with strong interpersonal skills Relevant experience of system definition More ❯

standards? Are you devoted to continuous improvement, delivering benefits for organisations and their customers? We may just have your ideal role! We are about to replace our social care case management system, affecting almost 3,000 employees. This substantial project requires significant engagement from services across the county. We are seeking Support Officers to join our motivated, forward More ❯

Microsoft Dynamics 365 Manage CRM architecture, permissions, workflows, and business automation Oversee data governance, quality control, and GDPR compliance Drive the integration of CRM with finance, events, and volunteer management systems Deliver training and user documentation to support organisation-wide adoption Support the development of engagement models and journey mapping using CRM data Provide actionable insights through custom reporting … Skills & Qualifications Essential Proven experience managing and developing Microsoft Dynamics 365 CRM Strong understanding of CRM architecture, integrations, and business automation Experience with data governance , GDPR compliance, and consent management Skilled in translating business needs into CRM functionality Confident communicator with experience in training and stakeholder engagement Desirable Experience in the charity or non-profit sector Knowledge of Power … Platform , Customer Insights , or Dynamics 365 Marketing Familiarity with case management, supporter engagement, or fundraising systems Benefits 10% employer pension contribution (with 5% employee contribution) Life assurance from day one Access to Employee Assistance Programme Flexible hybrid working (3 days per week in office) A meaningful role with real impact in a national organisation supporting vital communities More ❯

a caseload comprising of CVL's, MVL's and Administrations. Deal with cases from inception to closure Prepare progress reports and statutory documentation Work to statutory deadlines and manage case diaries Carry out basic cashiering tasks on the case Deal with queries on a day-to-day basis from various stakeholders via phone and email (shareholders, directors, creditors … Attention to detail in carrying out all tasks Ability to work independently and effectively as part of a team Strong written skills and numeracy Knowledge and experience of IPS case management software, and Microsoft office packages Committed to a career in insolvency Hard-working, positive and diligent This is just one of a number of opportunities we are More ❯

for a Project Manager with recent experience working within the Public Sector. You will work on a range of Digital transformation projects initially working on phase 2 of a case management system implementation. Strong stakeholder management experience required. InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and More ❯

the Legal sector.Key Requirements: Proven commercial experience working as a Business Change Manager within the Legal sector. Demonstrable experience working on large-scale software/platform integrations and implementations. Case management system rollout experience i.e. SAP or Sharedo. The ability to take ownership of Change Management and Communication strategy internally across a business. Excellent communication and stakeholder … management skills (up to C-Suite). A positive and enthusiastic attitude towards change. Nice to have: Sharedo rollout experience. Immediate availability. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which More ❯

A Lead Business Analyst will have a good understanding of strategic arenas and will lead large and complex projects. You will have functional and people management responsibilities and mentor others in the Business Analysis community. You will help to develop best practice and assist with communities of practice activities (internally and across government). You will also make sure … Office. Our Automation and Innovation portfolio is implementing the Government's Generative AI Framework, turning technological potential into reality. National Scale Impact Our work spans Border Security, Immigration, Asylum case management and Counter-Terrorism operations. Develop technology that reunites families, creates safer communities, protects vulnerable people, and improves UK travel experiences. Public Sector Innovation at Pace We've More ❯

initial setup of their payment systems and providing ongoing support to ensure smooth operation. Our client provides specialist software, services and support to deliver fully integrated trading and business management solutions. With a wide range of clients including wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. As a HR Business Partner you will have global reach … and efficient implementation of payment services. Provide Ongoing Support : Offer technical assistance to customers regarding payment processing and device issues, ensuring that all queries are resolved promptly and professionally. Case Management : Prioritize and manage support cases using the a ticketing system, ensuring accurate tracking and timely resolution. Problem Resolution : Investigate and resolve technical issues related to payment processing More ❯

be more productive. Key Responsibilities Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet. Attend to Case Management related client tickets and answer telephone calls. Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Gather More ❯

and the ability to build and maintain strong relationships with clients and stakeholders are also essential. Problem solving and advanced troubleshooting skills in technical and process. Experience with CRM case management e.g. and Oracle is preferred. What you'll get in return Full time, Set Schedule: you will work Monday - Thursday 8:00am - 4:30pm, Friday More ❯

across the organisation, delivering effective training through various formats including documentation, video guides, 1-to-1 sessions, and group training. Responsible for creating and managing content within the Learning Management System (LMS). Key Attributes Strong communication and interpersonal skills Confident and adaptable trainer Able to tailor training to varying levels of IT knowledge Self-motivated and capable of … working independently or as part of a team Technical Proficiency Microsoft Office 365 (Word, Outlook, Excel, PowerPoint) Microsoft Teams (including Teams Telephony) Desirable: Digital Dictation, Case Management Systems General applications (eg, Adobe, web browsers, snipping tools) Key Responsibilities Deliver IT training, including: New staff inductions 1-to-1 and group sessions (in-person and remote) Regular on-site … support across branches Coordination of external training if required Manage and develop the Learning Management System: Create and update documentation, video guides, quizzes, and feedback surveys Collaborate with departmental contacts (Training Buddies'): Train them on system/process updates Ensure training materials reflect current processes Be trained in new technologies and processes to enable staff training Support IT developers More ❯

malicious activity or a compromisedaccount. They also manage the E Discovery forensic service to support self-identified incidents and support other UL investigative departments. Insider Risk also supports the management of policies that apply to our data toensure it is safe and usable across our business. A vacancy exists for a Forensic Investigations manager within Unilever's Insider Risk … technical personnel. Proven ability to lead, develop, and motivate a team. The ability to lead through accountability with delegated responsibilities. Ability to manage conflicting priorities and multiple tasks. Stakeholder management and interpersonal skills at both a technical and non-technical level. Able to work in a collaborative environment with international team members. Outstanding critical reasoning and problem-solving skills … Customer-orientated, whether responding to queries or delivering new services. Skills in Programme and Project Management. Experience: Good experience in using Purview E Discovery. Experience of use case management technologies and fully documenting incident resolution. Solid understanding of sensitive investigations and experience of handling multiple stakeholders with different investigative output requirements. Deep base of experience in cyber forensic More ❯

malicious activity or a compromisedaccount. They also manage the E Discovery forensic service to support self-identified incidents and support other UL investigative departments. Insider Risk also supports the management of policies that apply to our data toensure it is safe and usable across our business. A vacancy exists for a Forensic Investigations manager within Unilever's Insider Risk … technical personnel. Proven ability to lead, develop, and motivate a team. The ability to lead through accountability with delegated responsibilities. Ability to manage conflicting priorities and multiple tasks. Stakeholder management and interpersonal skills at both a technical and non-technical level. Able to work in a collaborative environment with international team members. Outstanding critical reasoning and problem-solving skills … Customer-orientated, whether responding to queries or delivering new services. Skills in Programme and Project Management. Experience: Good experience in using Purview E Discovery. Experience of use case management technologies and fully documenting incident resolution. Solid understanding of sensitive investigations and experience of handling multiple stakeholders with different investigative output requirements. Deep base of experience in cyber forensic More ❯

Duration : 12 months Global tech company seeking a skilled Project Manager- Transformation Delivery & Change Specialist to support cross-functional change initiatives and system implementations. Responsibilities: Coordinate transformation and change management projects Facilitate stakeholder communication, training, and UAT Track project timelines, dependencies, and adoption metrics Support delivery of scalable, compliant solutions Required Skills: 5+ years in project/change management in tech-driven environments Strong communication and stakeholder engagement skills Experience with Agile tools (Jira, Asana, etc.) Familiarity with CRM or case management systems (e.g., Salesforce) Nice to have: Experience in regulated/compliance-driven industries PMP, PRINCE2, or Prosci certification More ❯

of vacation (plus up to 5 extra days each year!), and continuous learning opportunities to develop your skills and earn professional qualifications. What will your day look like: Proactive Case Management : Take charge of your caseload and ensure we consistently meet Service Level Agreements (SLAs). Your superpower? Keeping things moving smoothly Customer Interactions : Handle interactions with clients … and direct customers with professionalism and a touch of TCF (Treating Customers Fairly). Third-Party Management : Manage suppliers effectively, driving cases to settlement while balancing service, cost, and time. Craftsmanship : Deliver top-notch work following internal processes and guidelines. Picasso would be proud. Compliance : Adhere to governance, stick to the rules, and keep data secure. Youre the claim … them. Audit Compliance: No breaches here. PDR Forms: Completed and shining. Team Performance: Youre the MVP. What Were Looking For: Relevant Property Claims Experience Good Customer Service Skills Time Management Wizardry Interpersonal Charm Ready to Advance Your Career? At Davies, were committed to your growth. With us, youll have the opportunity to: Develop Your Skills: Access continuous learning opportunities More ❯