1,426 to 1,450 of 2,556 Continuous Improvement Jobs in the UK excluding London

day running of a 24/7 Service Desk, making sure customer SLAs and KPIs are met and exceeded: inspiring and coaching the team leaders and support staff, driving continuous improvement, and ensuring the smooth delivery of services to customers. You'll act as a trusted point of escalation, keeping calm under pressure, communicating clearly, and helping … tier support. Ensure SLAs and KPIs are consistently achieved. Manage rotas and workloads to keep 24/7 coverage running smoothly. Drive process improvements and promote a culture of continuous learning. Provide regular reporting and insight to senior leadership. Support new contract transitions and key operational initiatives. What we're looking for: Proven experience managing a busy 24/ More ❯

day running of a 24/7 Service Desk, making sure customer SLAs and KPIs are met and exceeded: inspiring and coaching the team leaders and support staff, driving continuous improvement, and ensuring the smooth delivery of services to customers. You'll act as a trusted point of escalation, keeping calm under pressure, communicating clearly, and helping … tier support. Ensure SLAs and KPIs are consistently achieved. Manage rotas and workloads to keep 24/7 coverage running smoothly. Drive process improvements and promote a culture of continuous learning. Provide regular reporting and insight to senior leadership. Support new contract transitions and key operational initiatives. What we're looking for: Proven experience managing a busy 24/ More ❯

closely with finance, HR, and operational teams to streamline workflows and improve efficiency. Deliver training, guidance, and documentation to ensure teams are confident and competent users. Identify and implement continuous improvements to enhance data accuracy, reporting, and usability. Liaise with software vendors and IT teams to ensure smooth system updates, integrations, and maintenance. Monitor system performance and compliance with … solving skills with a methodical and analytical approach. Confident communicator able to train and support teams at all levels. Strong organisational skills with the ability to manage multiple priorities. Continuous improvement mindset — always looking for smarter, simpler ways to work. Why Join Us Be the go-to systems expert in a forward-thinking, supportive environment. Play a More ❯

a tech lead position who currently manages a small SRE function. The role: Lead, coach, and develop a high-performing SRE team. Foster a culture of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, root cause analysis, and post … improve efficiency and reduce manual intervention. Establish and maintain comprehensive monitoring and alerting systems. Use data-driven insights to proactively identify and address potential issues. Promote a culture of continuous improvement by identifying and implementing best practices in SRE. Qualifications: Proven experience in a leadership role with production support and/or software delivery responsibility Proficiency in More ❯

a tech lead position who currently manages a small SRE function. The role: Lead, coach, and develop a high-performing SRE team. Foster a culture of collaboration, innovation, and continuous improvement. Assist with the design, implementation, and maintenance of systems to ensure high availability, scalability, and performance. Develop and implement strategies for incident response, root cause analysis, and post … improve efficiency and reduce manual intervention. Establish and maintain comprehensive monitoring and alerting systems. Use data-driven insights to proactively identify and address potential issues. Promote a culture of continuous improvement by identifying and implementing best practices in SRE. Qualifications: Proven experience in a leadership role with production support and/or software delivery responsibility Proficiency in More ❯

Ensure 100% test execution within each sprint Contribute to daily stand-ups and sprint reviews Maintain documentation in line with ISO 9001, 22301 & 27001 standards Support regression testing and continuous improvement of QA processes Liaise with clients to provide updates and ensure satisfaction Essential Skills & Knowledge Experience testing web, desktop, and mobile software Understanding of software lifecycle … as Appium, Selenium, or Playwright Knowledge of Jira/Zephyr Scale and Postman (or similar API tools) ISTQB qualification (or working towards it) Exposure to test automation frameworks and continuous integration environments About You You're detail-oriented, methodical, and proactive - able to manage multiple projects while maintaining a calm, solution-focused approach. You communicate clearly, collaborate effectively across More ❯

infrastructure. Act as a point of escalation for 1st and 2nd line support teams. Configure and deploy new hardware devices in line with business priorities. Contribute to the improvement of IT processes, procedures, and documentation. Participate in an on-call rota to support out-of-hours business operations. Skills & Experience Proven experience in an IT infrastructure support role. … and customer-focused approach. Why Apply? You’ll be joining a friendly and collaborative IT team within a national business that’s investing into technology and infrastructure with a continuous improvement mentality. This is a great opportunity to make an immediate impact, with the potential to contribute to key projects and infrastructure initiatives. More ❯

ERP implementation, customer support, and operational performance. If you’re a strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities • Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous … support business growth and profitability. • Collaborate with Sales, Project Management, and Support to ensure a seamless customer journey. • Define and monitor KPI’s, utilisation, and revenue performance to drive continuous improvement. • Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences. • Champion knowledge sharing and best practice across all delivery functions. About You • Proven leadership experience with … client satisfaction, team utilisation, and profitability. • Excellent communication, stakeholder management and negotiation skills. • Strategic thinker with a hands-on approach, resilience and problem-solving capability. • Committed to customer success, continuous improvement and developing others. • Leadership or project management certifications (PRINCE2, PMP) desirable. This is an exciting opportunity to join an established and fast-growing organisation at the More ❯

ERP implementation, customer support, and operational performance. If you’re a strategic leader with a passion for building and managing high-performing teams, delivering outstanding client outcomes, and driving continuous improvements in service delivery, this could be the next step in your career. Key Responsibilities Lead and inspire the Consulting and Customer Support teams, fostering collaboration, innovation, and continuous … support business growth and profitability. Collaborate with Sales, Project Management, and Support to ensure a seamless customer journey. Define and monitor KPI’s, utilisation, and revenue performance to drive continuous improvement. Provide strategic leadership for Customer Support, ensuring consistent and exceptional client experiences. Champion knowledge sharing and best practice across all delivery functions. About You Proven leadership experience with … client satisfaction, team utilisation, and profitability. Excellent communication, stakeholder management and negotiation skills. Strategic thinker with a hands-on approach, resilience and problem-solving capability. Committed to customer success, continuous improvement and developing others. Leadership or project management certifications (PRINCE2, PMP) desirable. This is an exciting opportunity to join an established and fast-growing organisation at the More ❯

lead their offshore P2P shared services function consisting of a large global P2P team based across 2 overseas locations. This role will lead and drive the transformation and improvement of P2P processes and systems. This is a senior leadership role requiring an experienced Head of P2P from a large international business. Key Responsibilities: P2P Ownership & Service Delivery: Oversee … Management: Lead the P2P delivery and process teams and oversee direct reports, ensuring clear performance goals and accountability. Foster a high-performance culture that supports career development, mentorship, and continuous learning. Drive cross-functional collaboration and ensure alignment between various P2P stakeholders. Sharing Leading Practices: Champion leading practices within the P2P function, sharing innovative approaches across the organisation. Represent … roadmap initiatives. Demonstrated success in managing cross-functional teams and influencing senior leadership to drive change in upstream processes. Deep understanding of P2P operations, with a strong focus on continuous improvement, standardisation, and operational efficiency. Expertise in leading transformational change, managing risk, and ensuring seamless integration of new processes within existing operations. More ❯

both functional and non-functional requirements Taking full ownership across the software development lifecycle - from requirements and design through to deployment, monitoring, and support Contributing to the optimisation and continuous improvement of engineering practices and processes Applying Agile and CI/CD methodologies to ensure fast, reliable, and secure delivery of software What We're Looking For … availability, performance, and observability Excellent problem-solving and collaboration skills, with the ability to work effectively in a cross-functional, Agile environment A passion for clean code, scalability, and continuous learning Why Join? You'll be joining a progressive engineering culture that values innovation, teamwork, and professional growth. The team operates with autonomy and ownership, giving you the opportunity More ❯

engagement skills, and a passion for driving digital transformation. You'll lead end-to-end ERP projects and manage a team of Functional Consultants—guiding best-practice delivery and continuous improvement. Key Responsibilities ERP Solution Leadership Lead the functional design and implementation of Epicor ERP solutions across industries Analyse client business processes, gather requirements, and design best-practice configurations … migration, and go-live success Team Leadership Manage and mentor a team of Functional Consultants Review and sign off on solution designs Oversee team resourcing, performance, and workload planning Continuous Improvement Stay current with ERP trends, updates, and best practices Help evolve internal methodologies, templates, and delivery frameworks Recommend process optimisations for clients Your Skills & Experience 7+ More ❯

the Head of Risk & Compliance and the Data Protection Officer (DPO) . The successful candidate will be instrumental in advising on data protection matters, managing regulatory risk, and driving continuous improvement across compliance frameworks, policies, and business practices. Acting as a trusted business partner, you will support the organisation’s commitment to strong governance, operational resilience, and … and controls in partnership with key stakeholders. Liaise with regulators, auditors, and internal teams to support transparency and accountability. Mentor and develop junior compliance colleagues, fostering a culture of continuous improvement. Contribute to maintaining ISO 27001 certification and other relevant standards (e.g. PCI DSS, Information Security). Lead business continuity planning and ensure ongoing operational resilience. Manage corporate insurance More ❯

the Head of Risk & Compliance and the Data Protection Officer (DPO) . The successful candidate will be instrumental in advising on data protection matters, managing regulatory risk, and driving continuous improvement across compliance frameworks, policies, and business practices. Acting as a trusted business partner, you will support the organisation’s commitment to strong governance, operational resilience, and … and controls in partnership with key stakeholders. Liaise with regulators, auditors, and internal teams to support transparency and accountability. Mentor and develop junior compliance colleagues, fostering a culture of continuous improvement. Contribute to maintaining ISO 27001 certification and other relevant standards (e.g. PCI DSS, Information Security). Lead business continuity planning and ensure ongoing operational resilience. Manage corporate insurance More ❯

days office | 3 days WFH) Overview of the position We’re looking for a Senior Platform Engineer, a hands-on problem solver who thrives on code, automation, infrastructure, and continuous improvement. You’ll be at the heart of our DevOps culture, helping us ship software seamlessly into production, observe its performance, and respond quickly to challenges. Working within our … environments across AWS and on-prem VMWare Develop automated deployment and operations processes using Kubernetes and Docker Collaborate with Security, Engineering, and Architecture teams to define best practices Drive continuous improvement with GitOps and modern delivery methods Troubleshoot and support infrastructure, pipelines, and application tooling Person requirements An experienced Platform Engineer (ideally currently in a senior capacity More ❯

team on a contract basis. This role will focus on Root Cause Analysis (RCA) and process optimisation across key business areas — helping to identify issues, streamline operations, and support continuous improvement initiatives. You’ll work closely with cross-functional teams to analyse trends, map processes, and implement meaningful change that drives efficiency and compliance throughout the organisation. … guides and training materials. Conduct Root Cause Analysis to address inefficiencies and develop targeted solutions. What you’ll need Proven experience as a Process Analyst or similar process improvement role. Strong analytical, strategic thinking, and problem-solving skills. Excellent communication and stakeholder management abilities. Hands-on experience with process mapping tools (Visio, Solman). Confident facilitating workshops and More ❯

compliance, support field engineers, and act as the key escalation point for complex queries. This role is instrumental in maintaining high standards, mentoring staff, and fostering a culture of continuous improvement. Job Details & Benefits Job Type: Full-time, Permanent Salary: £30,000 - £32,000 DOE Hours: Monday to Friday 08:30 - 17:00 Holiday: 28 Days inclusive of bank … high-quality documentation and reporting across all customer interactions Liaise with other departments to resolve issues and streamline workflows Conduct regular team meetings, performance reviews, and training sessions Drive continuous improvement initiatives and contribute to strategic planning Log and analyse customer feedback, complaints, and compliments to enhance service delivery Role Requirements Proven experience in a Helpdesk or More ❯

Reporting community and award-winning Programme Performance team. Responsibilities: Working with project delivery teams—either embedded within a programme performance team or independently – the responsibilities will include: Driving implementation & continuous improvement in data and performance reporting (and interfacing project controls) processes to create efficiencies and benefits to our clients. Developing fit for purpose data performance and reporting … making. Training and coaching clients and junior team members on data performance and reporting management processes and practices. Undertaking line management and mentoring activities including career and competency development. Continuous review of existent reporting practices against client requirements to ensure adherence to scope and value add. Requirements: A Project Controls related qualification (e.g. Project Planning & Controls, APM PMQ) Experience More ❯

delivery of projects across multiple teams and stakeholders, guiding both internal and client teams toward high-quality outcomes. You will lead the charge in identifying opportunities for process improvement, managing project timelines, and providing expert guidance on technical and business requirements. The ideal candidate will have significant experience in leading complex projects, ensuring alignment between business goals and … throughout the project lifecycle. Lead client-facing meetings, document key decisions, and address customer queries and escalations. Mentor and guide senior consultants and project teams, fostering an environment of continuous improvement and high performance. Skills, Knowledge, and Expertise : Proven experience leading customer workshops to gather and refine requirements. Strong track record in overseeing defect triage, contributing to More ❯

delivery of projects across multiple teams and stakeholders, guiding both internal and client teams toward high-quality outcomes. You will lead the charge in identifying opportunities for process improvement, managing project timelines, and providing expert guidance on technical and business requirements. The ideal candidate will have significant experience in leading complex projects, ensuring alignment between business goals and … throughout the project lifecycle. Lead client-facing meetings, document key decisions, and address customer queries and escalations. Mentor and guide senior consultants and project teams, fostering an environment of continuous improvement and high performance. Skills, Knowledge, and Expertise : Proven experience leading customer workshops to gather and refine requirements. Strong track record in overseeing defect triage, contributing to More ❯

alerts and escalations. Mentor and support others: Provide day to day coaching, feedback, and technical guidance to Operations Engineers, promoting growth and confidence across the team. Drive service improvement: Identify opportunities for better processes, documentation, and tooling, raising and supporting improvements through to completion. Represent the team: Attend stand ups, bridge calls, and post incident reviews as the … Experience coaching or mentoring others, giving clear direction, and maintaining professionalism when challenged. Collaborative communication - Examples of engaging with diverse technical and non technical stakeholders, including senior leaders. Demonstrable continuous improvement mindset - Examples of proactive approaches to identifying and implementing service and process improvements. If you can bring some of these skills and experience, along with transferable More ❯

Lead the Workday platform roadmap , balancing short-term priorities with long-term strategic development. Oversee end-to-end product lifecycle , from ideation through to delivery, adoption, and optimisation. Champion continuous improvement and innovation across Workday modules including Core HCM, Payroll, Benefits, Integrations, and Talent Optimisation. Collaborate with senior stakeholders to prioritise initiatives and influence product direction. Lead … purpose-led organisation where your expertise will shape the future of digital HR capability. You'll work in a collaborative and forward-thinking environment that values inclusion, innovation, and continuous improvement. More ❯

a commercially minded and experienced IT Service Delivery professional to oversee the delivery of high-quality IT services to their clients. This role ensures operational excellence, client satisfaction, and continuous improvement across service delivery functions. The ideal candidate will ideally have a background as an IT Support Engineer within First and Second Line IT Support but with … the primary point of contact for client escalations and service reviews. Collaborate with technical teams to ensure seamless service transitions and implementations. Monitor performance metrics and drive service improvement initiatives. Maintain documentation and compliance with ITIL best practices. Manage vendor relationships and third-party service providers. Support business continuity and disaster recovery planning. Experience & Skills Proven experience in More ❯

and digital transformation, Capula, part of the Dalkia Group, has been a leader in advanced system integration for decades; optimising efficiency & delivering performance on a massive scale. But with continuous innovation at the heart of our business, we’ve always got our sights set on the future. We work in some of the most highly regulated and challenging industrial … policies, contributing to safe and secure station operations. Key Responsibilities: Service Delivery Management Establish governance and reporting structures for contract delivery. Provide succession planning and demonstrate service sustainability. Implement continuous improvement processes. Engineering Services Support configuration control and maintenance of OT/PCS systems. Administer malware checks, backups, and digital forensic investigations. Maintain asset inventories, risk registers More ❯

enhancing the Oracle HCM Cloud system. In this role, you will provide first and second-line support to colleagues, troubleshoot system issues, manage testing and updates, and help drive continuous improvement across the HR systems. You will also create training materials, deliver user education, and act as a trusted advisor to help our teams get the very … advanced level. Excellent communication and analytical skills, with a customer-focused approach. Why Join? You will be part of a collaborative HR Systems team that values innovation, learning, and continuous improvement. This is a great opportunity to build on your Oracle HCM expertise, shape process excellence, and play an active role in supporting our people through technology. New Role More ❯