2nd Line MSP Engineer - Technical Alignment & Onboarding
- Hiring Organisation
- Constant Recruitment Ltd
- Location
- Paddock Wood, Kent, UK
complex issues. Your responsibilities will include: Supporting technical onboarding for new MSP customers (remote and onsite) Assessing customer environments and identifying risks and improvement areas Deploying core tools and systems (management agents, AV, support tooling etc.) Producing clear documentation and structured handovers into support Assisting with technical alignment … meetings, escalations, and roadmap planning Occasionally assisting with presales demonstrations This role offers variety without chaos, combining hands-on engineering with customer interaction and continuous improvement. What they are looking for This role is ideal for a confident 2nd Line MSP Engineer (or early 3rd Line) who wants more ...