51 to 75 of 1,859 Continuous Improvement Jobs in the UK excluding London

multi-channel experiences from voice and email to web chat and chatbot with industry-leading reliability. You'll be surrounded by forward-thinking professionals who are passionate about technology, continuous improvement, and delivering exceptional customer experiences. This is your opportunity to shape the future of contact centre solutions within a dynamic, global organisation that values innovation, autonomy … and elevate service performance Deliver expert consultancy for both internal and external initiatives, guiding teams on how to best leverage Genesys Cloud CX Contribute to the strategic roadmap, identifying continuous improvement opportunities and setting direction for future technical development Design and build omni-channel flows (IVR, web chat, chatbot, email) using Genesys Architect Lead systems integration efforts More ❯

project goals. Ensuring Solution Performance, Scalability, and Security: Implement strategies to maintain high standards in solution performance, scalability, and security, addressing potential risks and vulnerabilities proactively. Risk Management and Continuous Improvement: Identify, document, and mitigate project risks, maintaining a commitment to quality and continuous improvement throughout the solution lifecycle. People and Project Management: Lead More ❯

with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider … or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future More ❯

with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider … or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future More ❯

with the overall strategic direction including close integration with other channels such as Digital. We need someone who can dive deep into existing solutions, bring new ideas, and drive continuous improvement as we transition to cloud-native technologies. You'll challenge the status quo and push boundaries by working closely with the DevOps COE and the wider … or Site Reliability Engineering (SRE), including automation, CI/CD, and quality assurance practices. Leadership & Mentorship - Leads cross-functional teams, drives delivery, coaches others, and fosters a culture of continuous improvement and development. Business Acumen in Financial Services - Understands financial services operations and aligns technology strategies with business goals and customer needs. Innovation & Strategic Foresight - Anticipates future More ❯

improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuous improvement and ensuring data quality and compliance, we want to hear from you.Key Responsibilities:Design, develop, maintain, and optimise data pipelines, ETL processes, and databases.Drive continuous improvement by refining processes, products, and identifying new tools, standards, and practices.Collaborate with teams across the business to define solutions, requirements, and testing approaches.Assist with process definition, ensuring compliance with organisational processes and regulatory standards.Ensure compliance with regulatory requirements and standards and audit readiness.Automate and monitor data and data processes, ensuring data quality and integrity.Share knowledge and More ❯

and support the organisation’s mission to help employers develop tech and digital talent across the West Midlands and beyond. This role also champions a culture of accountability and continuous improvement by promoting best practices in data use and digital transformation, aligned with TDM’s core values. Core Values (Right Person): Do Well by Doing Good Gain … policy and procedures and recognised industry good practice. Assist in training relevant TDM team members by delivering internal sessions on CRM functionalities, features, and best practices. Ensuring there are continuous revised guides and FAQs spaces in the staff vle for the team members to refer to. Document actions and maintain audit trails for issue resolution and system changes. Collaborate … processes. Explore automation opportunities between systems, aiming to reduce duplication and improve data accuracy. Manage and prioritise digital support tasks using ticketing systems, calendars, and project management tools. Support continuous improvement initiatives, including digital transformation and system enhancements. Maintain data security and confidentiality protocols while ensuring compliance with all TDM policies, procedures, and legal responsibilities, including safeguarding More ❯

Engineer to join their growing team in Gloucester. Operating across high-impact industries such as aerospace, defence, and high-performance automotive, they are committed to excellence in manufacturing and continuous improvement. As a Quality Systems Engineer, you will play a pivotal role in ensuring the organisation maintains the highest quality standards. You will collaborate closely with Production Planning, Process … Quality Engineering teams, and support the implementation and development of robust quality systems and procedures across the business. This role focuses on driving compliance, improving quality processes, and supporting continuous improvement efforts. Key Responsibilities -Quality Systems Engineer Utilise standard Quality System tools and processes to ensure that all Quality activities are completed accurately and consistently across the … implementation of the annual improvement plan for the Quality function. Conduct internal and external audit Develop and manage the annual external and internal audit schedule. Support the continuous improvement of the Quality function. Ensure compliance safety, environmental and regulatory compliance requirements for Quality activities. Stay up to date with the latest advancements in Quality management More ❯

Engineer to join their growing team in Gloucester. Operating across high-impact industries such as aerospace, defence, and high-performance automotive, they are committed to excellence in manufacturing and continuous improvement. As a Quality Systems Engineer, you will play a pivotal role in ensuring the organisation maintains the highest quality standards. You will collaborate closely with Production Planning, Process … Quality Engineering teams, and support the implementation and development of robust quality systems and procedures across the business. This role focuses on driving compliance, improving quality processes, and supporting continuous improvement efforts. Key Responsibilities -Quality Systems Engineer Utilise standard Quality System tools and processes to ensure that all Quality activities are completed accurately and consistently across the … implementation of the annual improvement plan for the Quality function. Conduct internal and external audit Develop and manage the annual external and internal audit schedule. Support the continuous improvement of the Quality function. Ensure compliance safety, environmental and regulatory compliance requirements for Quality activities. Stay up to date with the latest advancements in Quality management More ❯

improving processes, ensuring data quality, and maintaining compliance with regulatory standards. focusing on designing, developing, and maintaining data pipelines, ETL processes, and databases. If you are passionate about driving continuous improvement and ensuring data quality and compliance, we want to hear from you. Key Responsibilities: Design, develop, maintain, and optimise data pipelines, ETL processes, and databases. Drive … continuous improvement by refining processes, products, and identifying new tools, standards, and practices. Collaborate with teams across the business to define solutions, requirements, and testing approaches. Assist with process definition, ensuring compliance with organisational processes and regulatory standards. Ensure compliance with regulatory requirements and standards and audit readiness. Automate and monitor data and data processes, ensuring data More ❯

Dynatrace is seeking a proven and dynamic leader to serve as a Global Process Owner for our Billings & Collections Operations. You willbe responsible for the strategic design, governance, and continuous improvement of the Global Billings and Collections processes. This role ensures operational efficiency, compliance, and customer satisfaction whilst driving standardization, automation, and transformation initiatives across all regions … leadership and guidance to regional Billings & Collections Managers to ensure consistency and compliance Drive change management initiatives to support adoption of new tools and processes Foster a culture of continuous improvement and customer-centricity What will help you succeed Significant experience leading Billings & Collections teams, with at least 5 years in a global leadership role Proven experience More ❯

portfolio. This role is ideal for someone with strong analytical, organisational, and stakeholder engagement skills, who thrives in a dynamic environment and is passionate about driving visibility, alignment, and continuous improvement across strategic initiatives. Requirements: Proven experience in a PMO, Portfolio Office, or similar role within a technology or transformation function. Strong understanding of portfolio and project … governance, frameworks, and tooling. Comfortable operating at both strategic and operational levels. Exceptional written and verbal communication skills, including stakeholder engagement across all levels. A proactive, collaborative, and improvement-focused mindset. Familiarity with Agile, Waterfall, and hybrid delivery methodologies. Practical knowledge of demand and capacity planning , including tools and techniques to balance workload and resourcing. Key Responsibilities Portfolio … Delivery Leads, Finance, and Corporate Planning to align strategic goals with delivery outcomes. Communications & Engagement: Lead weekly internal updates and team communications, celebrating achievements and promoting transparency across ONEIT. Continuous Improvement: Identify gaps and lead improvements in delivery assurance, PMO processes, and reporting frameworks. Desirable Experience working in an IT or Digital delivery environment. Exposure to strategic More ❯

define test strategies, mentor a high-performing team, and collaborate with stakeholders to align testing with business goals. Responsibilities include hands-on data validation, test automation, performance testing, and continuous improvement of frameworks. Salary: £65k + bonus + very strong benefits package Location : Leicester: 2-3 days a week Why you could be interested: Join a global … company operating in 40+ countries with continuous career progression opportunities. Inclusive and innovative culture/Continuous improvement environment Recognised as one of the very best places to work in 2025 Experience Required: Experience in data warehouse testing, including ETL processes, data pipelines and data integration. Strong data quality testing expertise Proven ability to define and implement More ❯

define test strategies, mentor a high-performing team, and collaborate with stakeholders to align testing with business goals. Responsibilities include hands-on data validation, test automation, performance testing, and continuous improvement of frameworks. Salary: £65k + bonus + very strong benefits package Location : Leicester: 2-3 days a week Why you could be interested: Join a global … company operating in 40+ countries with continuous career progression opportunities. Inclusive and innovative culture/Continuous improvement environment Recognised as one of the very best places to work in 2025 Experience Required: Experience in data warehouse testing, including ETL processes, data pipelines and data integration. Strong data quality testing expertise Proven ability to define and implement More ❯

and stakeholders. Testing and Quality Assurance Support: Collaborate with the testing team to define test scenarios, validate test results, and ensure that the implemented solution meets the defined requirements. Continuous Improvement: Monitor and evaluate system performance and user feedback, identifying areas for improvement. Work with the IT team to define, implement and ensure continuous improvement More ❯

a scientific and technical environment. Acting as a primary point of contact for UK-based employees and a subject matter expert for managers, the role emphasizes performance management and continuous development planning. The role also contributes to continuous improvement efforts and ensures operational HR compliance, service excellence, and audit readiness. About the Team The UK HR … policies and processes; take ownership of policy reviews and updates as assigned. Mentor the People Services Admin Team, ensuring processes are well-documented, SLAs are adhered to, and a continuous improvement culture is upheld. Support annual HR cycles such as performance management, talent reviews, and compensation planning. Lead or actively participate in HR projects, audits, reporting, system … High discretion and ability to manage confidential and sensitive information. Self-motivated with a proactive mindset and ability to work independently. Demonstrates a strong work ethic and commitment to continuous learning. Why work with us? Competitive salary commensurate with experience Highly attractive bonus scheme Hybrid model and flexible working with up to 2 days at home Initial 22 days More ❯

end-to-end delivery of business projects aligned to company strategy, ensuring outcomes are delivered on time, within budget, and to quality standards. Drive benefits realisation and contribute to continuous improvement within the project delivery framework. Key Responsibilities: Project Delivery: Manage multiple projects, ensuring alignment with business objectives and stakeholder expectations. Financial Management: Control project budgets and … Risk & Compliance: Identify and manage risks, ensuring adherence to governance, regulatory, and internal standards. Stakeholder Management: Build strong relationships across the business and champion best practices in change delivery. Continuous Improvement: Support operational efficiencies and project management capability growth. Key Skills & Experience: Degree or equivalent qualification. PRINCE2/APM or similar certification. Proven track record of full More ❯

evolving the SAFE platform and its supporting systems, services, and infrastructure. This is a strategic and hands-on role focused on ensuring consistent service quality, smooth delivery operations, and continuous improvement of operational processes. You will work alongside the Client Services and Support Team Manager-who handles frontline support-focusing on the end-to-end service lifecycle … to develop and implement strategic plans that enhance operational efficiency, service reliability, and customer satisfaction. Lead and coordinate the Service Operations team, fostering a culture of collaboration, innovation, and continuous improvement. Mentor and develop team members, encouraging professional growth and performance excellence. Operational Management Own and manage daily service operations (excluding frontline support), including change enablement, incident coordination, major … open communication with customers, addressing service-related concerns and driving service excellence. Communicate effectively with internal and external stakeholders, providing insights and updates on service health and operational performance. Continuous Improvement Lead initiatives to increase automation, observability, and operational resilience. Stay abreast of industry trends, emerging technologies, and best practices, fostering a culture of continuous learning More ❯

to various stakeholders within the sales teams, and advising on further improvements or corrective courses of action Identifying system and process developments alongside our operations and sales teams, promoting continuous improvement. Working with Financial Operations and the Revenue Business Partner, ensuring we have zero leakage during our billing process. Supporting the business with relevant ad-hoc project work that … the drivers of actual weekly and monthly results compared to forecast/budget and prior year. Results-oriented mindset, with a focus on delivering measurable business results and driving continuous improvement. Studying towards CIMA, ACCA or ACA accountant or equivalent (preferred), qualified through experience. Advanced Excel skills – including experience of creating and using Pivot Tables and V-Look Up. … Track record of delivering process improvements and harbouring a continuous improvement methodology. What can you expect of us? A friendly culture that mirrors our proposition to our customers. A fast-growing organisation that defines itself as being agile and innovative A drive for continuous improvement, which you will be empowered to get behind from More ❯

plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and … strong organisational skills. Comfortable acting as a bridge between business and technical teams. Ability to anticipate downstream impact of CRM changes and guide others accordingly. Problem-solver with a continuous improvement mindset. Strong communicator, capable of managing both stakeholders and developers. Benefits Hybrid working model Exposure to enterprise-wide CRM transformation initiatives Opportunity to shape the Microsoft More ❯

plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and … strong organisational skills. Comfortable acting as a bridge between business and technical teams. Ability to anticipate downstream impact of CRM changes and guide others accordingly. Problem-solver with a continuous improvement mindset. Strong communicator, capable of managing both stakeholders and developers. Benefits Hybrid working model Exposure to enterprise-wide CRM transformation initiatives Opportunity to shape the Microsoft More ❯

plugin oversight, and solution optimisation across the Dynamics 365 environment. You will act as the central point of contact for CRM functionality, ensuring alignment with business processes and championing continuous improvement through well-informed design and feature decisions. Key Responsibilities: Product Ownership Serve as the primary owner of the Dynamics 365 CRM product roadmap, prioritising features and … strong organisational skills. Comfortable acting as a bridge between business and technical teams. Ability to anticipate downstream impact of CRM changes and guide others accordingly. Problem-solver with a continuous improvement mindset. Strong communicator, capable of managing both stakeholders and developers. Benefits Hybrid working model Exposure to enterprise-wide CRM transformation initiatives Opportunity to shape the Microsoft More ❯

and understandable and conforms to high standards. Working as part of, or with, an Agile or Scrum team, where appropriate, on a specific project or in day-to-day continuous improvement activities. Representing the organisation as a data/business expert with internal and external customers. Maintaining and adapting any web-based electronic reporting system environments in … Desirable Worked in the NHS or other large organisation Worked as part of or with an Agile or Scrum team on a specific project or in day-to-day continuous improvement activities. Employer details Employer name NHS Business Services Authority Address Stella House Goldcrest Way Newcastle upon Tyne NE15 8NY Employer's website https://careers.nhsbsa.nhs.uk More ❯

to the Operations Director, my client seeks a proactive and results-oriented Operations Manager to lead their manufacturing operations, with a strong focus on production efficiency, quality leadership, and continuous improvement. About the role The Operations Manager will be responsible for managing the end-to-end production and quality functions, ensuring high-performance operations that meet safety, quality, cost … to drive process improvements and waste reduction. Lead and facilitate cross-functional improvement projects focused on yield, cycle time, cost, and defect reduction. Embed a culture of continuous improvement and problem-solving across both operations and quality teams. Recruit, lead, and develop a high-performing team across operations and quality. Set clear objectives, monitor performance … goals and customer requirements. About you The ideal candidate will bring a demonstrated ability to improve manufacturing outcomes, lead quality systems and teams, and deliver tangible improvements through structured continuous improvement methodologies. You will possess demonstrable experience gained in Operations Management within a technology or precision manufacturing based setting.You will be a highly visible and active manager More ❯

and efficiency of its core business processes and systems. This role plays a vital part in enabling smooth service delivery and providing actionable insights to leadership.Working alongside the Continuous Improvement Lead, you’ll help maintain, optimise, and embed software tools and processes that support daily operations. You’ll also contribute to performance tracking, documentation, and cross … coordination, ensuring consistency, clarity, and stakeholder satisfaction.This position is ideal for someone who is highly organised, detail-oriented, and tech-savvy—with a strong focus on solutions, process improvement, and effective communication. Key Responsibilities Assist in maintaining and coordinating key business systems and operational processes Support service delivery by ensuring systems and workflows are efficient and reliable Gather … approach Experience working with Microsoft 365 and business tools such as CRM or project platforms Ability to manage multiple projects and priorities with attention to detail A commitment to continuous improvement and process optimisation Basic troubleshooting skills and comfort working with internal and external service providers As Operations Controller you will be part of a purpose-driven More ❯